6th gen nano won't charge

I got my wife a new 6th gen nano. It operates just fine...as long as it's plugged into my PC. I can put songs on it, use the touch screen, etc. The display shows the battery with the plug icon on it, which I assume means it's plugged in, but not charging. As soon as I disconnect it, the ipod won;t work at all. No power ups, nothing at all. I tried resetting it when plugged in, but it made no difference. I've tried charging it on the PC via the USB cable, on my car charger for my 5th gen ipod, and using the AC adapter, but with no luck. Do i just have a bad battery or what?!

Take the iPod to an Apple store or an AASP. Whichever is more convenient for you.

Similar Messages

HT4316 my 6th gen nano won't p/u any radio signals when I plug in earbuds

My 6th gen nano doesn't seem to recognize the earbuds are inserted. It tells me to insert them in order to p/u radio signals when they are already in. How can I get FM radio to work? Thx!

I don't understand why you only recvd 5pts, I clicked on "This solved my question", as it did.
I had tried 3 sets of headphones but not inserted them far enough in, afraid of damaging my
new gadget. I was quite frustrated. Anyway, I suppose 5 beats 0, thank you again and I
apologize for points mixup.

TS3474 6th gen iPod won't charge.

I want to return my 6th gen iPod. Tried every fix.

Schedule an appointment at your local Apple Store or Authorized Apple Reseller to see if there is anything else they can do to help.
B-rock

6th Gen Nano won't play content longer than 1440 minutes

Audible.com now allows for single file download of audio books which can be sync'd to iPod. However the iPod cannot plan content longer than 24 hours in length. You will ned to download the segmented audio if the program is longer than 1440 minutes long.

Hi, just found this after Googling the same problem. I hope this will help other Audible.com users who like long biographies and the like, but can't play them to the end on their iPods.
My iPod Nano is a gen 7, and either starts stuttering like a stuck LP record or jumps back to page one of the audiobook after flawlessly playing a good part of a long book. I suppose it must be about 24 hours into it, as it didn't falter on a 23+ hour book. My laptop and my Kindle would play the books all the way to the end, so it wasn't a problem with the files themselves. The local Apple store tried reinstalling the iPod's firmware, to no avail, so they gave me a new iPod. I had the same problem with the new device.
Today I had a talk with a supervisor in the Apple support group who was sympathetic and said that she would refer the issue to their engineeriing staff and get back to me. In the meantime, I talked with Audible.com, and the support guy there solved the problem for me. All you have to do is sign in to your Audible account, go to your Library, and find the "Audio Quality" button at the upper right corner. Mine was on "Enhanced", and he had me switch it to "Format 4". That resulted in all the audiobooks in the library to be displayed as both a single file and as multiple files (Part 1, 2, 3, etc.). I was able to download the final parts and successfully listened to them on my iPod.
Nonetheless, this does seem like an issue that Apple would want to address with a software enhancement.

6th Gen Nano Won't Work In My Car After Restore

When I first bought my Red Nano, it wouldn't work with my car mp3 player. I took it to a Genius Bar, and the guy said he'd try some type of update. Whatever he did, it worked. Yesterday my Nano started acting wonky, so I restored it today. Now it won't play in my car. Does anyone have any idea what the Genius guy might have done to make it work last time?

After trying reset, reinstall, blah, blah, blah, I got the wild idea to see if my Classic would still play in my car. It did. So I tried my Nano again. This time it worked. I don't know why, all I care about is that it's working again.

6th gen nano won't recognize being rotated

One of the features of the 6th generation iPod nano is use of the accelerometer, that it will recognize being rotated and rotate the display accordingly. Is this a setting that needs to be enabled beforehand, or would you suspect a hardware problem?
Thanks in advance!
Edit: You know what, I'm going to read the manual from now on. You manually rotate the display, for all those curious.
Message was edited by: DaemonTree

Take the iPod to an Apple store or an AASP. Whichever is more convenient for you.

My 6th gen nano won't let me put my correct height in.

I'm 5'2 and every other height works. It autocorrects to 5'1. I've tried to restore and update.

I am having the same problem (I am also 5'2") and it has been a nightmare. I was told to return the i-pod nano (which meant having to schedule an appointment and wait a long time for the store staff person to assist). Then when I tried to exchange it for the same color they were out. I received a different color (which I don't like as much) and it still has the same problem. Tech support had me delete and reinstall software several different times and then finally told me there was a fix in the works and it would be available in the next update. It has been months and nothing has happened. I would have rathered that the first time I contacted tech support they simply would have said there is a fix in the works (and don't hold your breath). I spent a lot of time running around trying to fix a problem that presumably Apple already knew about and is "working" on repairing.

6th gen nano won't go to sleep/white screen

I washed my nano! I put it in a bag of rice for a few days. When I push the sleep button, a white screen comes on that says OK to disconnect. I have tried resetting. The apple logo comes up and then goes to the white screen, saying Do not disconnect and then back to OK to disconnect. I have connected it to my mac and its recognized in itunes. It will let me add music to it. I have restored it a few times and still the same thing. I have tried to get it to go into disk mode by holding the sleep button and the volume down button, waiting for the black screen and then pressing the volume buttons together as suggested in apple support. The apple logo just comes back up again and then to the white screen. It doesn't go into disk mode. Any ideas?

If the rice trick did not work, the Nano seems to be in need of service: Apple - Support - Service Answer Center
Since water damage is not covered by the warranty, you'll have to pay for the replacement:
Apple - Support - iPod - Repair pricing

6th gen nano won't sync with iTunes

I was able to plug in and sync my nano when I first got it. But after I updated my nano, it shows this message: An iPod has been detected, but it could not be identifed properly. I assume this is because the version of iTunes that I am using (10.1) is not compatible with the updates on my nano. However, this is the latest version of iTunes that I could get on my computer and I can't update to a later version (I have tried everything that has been suggested on the discussion boards). I can't return the nano to factory settings because that requires iTunes. I have tried formating my iPod, but all that did was erase all my songs off of it. Can someone please help me?

However, this is the latest version of iTunes that I could get on my computer and I can't update to a later version
Can you walk us through what happens when you try to update iTunes?
If you get any error messages, let us know what they say. (Precise text, please.)

What if Nano won't charge?

Hi,
All of a sudden, my 7th Gen Nano won't charge...I've plugged it into 3 different chargers, used two different cables, tried it on my MacBook Air, and in my car....nothing charges it. Is it a goner? Need a new battery? Any ideas?
Tx,
Geoff

Go to the Apple in the upper left corner and select About This Mac, then click on More Info (and then System Report if you are running 10.7), then select Power from the left hand column of the System Profiler. Copy and paste the Battery Information back here.

I have the new 6th Gen Nano,AC charger?

Hello,
I have a new 6th gen Nano, and I usually charge it using the usb thru my pc, but I dont use my pc that often.
I still have my old ac charger (A1205) with an 5v output from my 1st gen iphone, can I use this charger for my new Nano? please advise.

All I need is fact.
The fact of the matter is you won't know unless you at least try it just as the previous poster suggested that you do!
If you are worried about damaging your iPod, post in the iPhone forum area, call Apple Care, iPod tech support and read the user manual for the proper equipment to use.
iPod nano Troubleshooting Assistant
iPod Troubleshooting Assistant
Service Answer Center - iPod
U.S. iPod and Mac technical support: 1-800-APL-CARE (1-800-275-2273)
iPod Manuals

My speaker system won't work with the 6th gen nano

Why won't my Logitech Speaker system for the iPod play or charge my 6th gen nano? It's worked for all of my other nano's. I hope there's no compatability issues.

I'm having almost the exact same problem with my JBL On Stage Micro Speaker (from around 1996) except it charges and syncs my Nano 6G OK. It just won't play the Nano thru the speakers. All my other iPods have played fine sitting in the JBL speaker including my Touch 4G from fall 2010.
The only thing I can think of is that the dock connector in the Nano 6G is wired differently? It would be interesting to hear if anyone has speakers that play using the Nano dock connector. Or if someone from Apple would let us know if the dock connector pin-outs have changed. Very sucky!

6th gen nano - headphone jack won't hold.

I just got the shiny new 6th gen nano from the 1st gen replacement program. I tried 3 different headphones and the connector won't stay in. It feels like the jack is too big. I was using these headphones just fine with the 1st gen nano. Is the jack on the 6th gen different, or did I perhaps get a defective replacement?

Nothing wrong with that. Glad to hear that it resolved the issue.
B-rock

My 6th gen. nano will not come back on, Whats wrong.

My 6th gen. nano will not come back on, Whats wrong? I tried to turn it on, and putting on my charger and It won't respond in any way.

I've just had mine returned from Apple unrepaired after sending it off with the same problem after 6 months.
Apparently there was liquid damage so they won't repair it!
This was news to me, as I have looked after my iPod and it has never been near any liquids. The only thing I can think of is that it was caused by humidity due to jogging with it, which is an activity targeted by this product. So that's £130 down the drain!
If you search nano and humidity/jogging/sweating etc on here you will find hundreds of similar complaints. As far as I'm concerned the 6th Gen Nano is not fit for purpose.
It's the last Apple product I will ever buy.

My apple 6th gen nano turns on but only has a bright light without images

my apple 6th gen nano turns on but only has a bright light without images

Hi fejevitzky,
Your question, "Based upon that, I believe you are telling me you do not think it is the BIOS--is that correct?" Yes, as long as you dont see any "white" light reveal from LCD bezel back side while with blank screen state. LCD bezel is the cover around LCD, most design put LED modeule at the bottom side next to LCD. While back light is not on during boot up sequence, that means system doesnt have chance to get BIOS program running. It also means, it stuck at state of hardware bring up. Normally motherboard related.
I quickly checked hp.com and found some link that may help. Or 1-800-HP invent (1-800-474-6836) can save times. This forum only intends to quick/simply reply users questions. About another service and repair charge, I have to give you other links to reach.
HP Partner and Store Locator: (I try to search your city, but doesnt work well. Suggest you call for quick response)
http://www8.hp.com/us/en/store-finder/index.do
Contact info:
http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1
Contact HP:
http://www8.hp.com/us/en/contact-hp/contact.html
HP SmartFirend Services: (I saw it with price of service)
https://h30617.www3.hp.com/HP/home/index.asp?jumpid=in_r11682_us/en/hho/pps/suppgateway_gi_ob_ds_pd/...
Thank you so much. If you think my reply helps your product, please help to close this case once you feel comfortable. And, click "KUDOS".
I work for HP.

6th gen nano won't charge

Similar Messages

Maybe you are looking for