6th Gen nano wont connect to computer or itunes.
Alright so when i connect it itunes identifys that i have plugged in an ipod but it cant properly identify it, usually when you plug in a new ipod you give it a name and all that, but i cant even get that far. My itunes is updated and ive unplugged and plugged in my usb's multiple times and restarted my computer multiple times, used to safely remove hardware button to reconnect it, and turned off my firewall, it seems ive tried everything and its not working.. im about to just take it back becuase im begining to think its defective. It wont show up as a driver on my computer either, and ive tried resetting it without itunes, nothing seems to be working... if theres something i missed leave a post ill try it and get back to ya(:
:EDIT: ive also followed the entire apple troubble shooting page for the 6th gen nanos and it didnt help me at all D:
Message was edited by: xMagicalxMaggotx
The older pods are different from the newer ones. The newer ones need some software to be working correctly that the older ones don't.
It sounds like the apple USB stuff is not installed correctly for you. Here is an article from apple on what to do:
http://support.apple.com/kb/ht1923
Some other things to keep in mind:
- Don't connect the iPod through a USB hub
- Connect it directly to the computer through a USB port on the back, not one in the front. The USB ports on the front of Windows based systems are notoriously underpowered.
hope that helps,
i
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Thanks for using Apple Support Communities.
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Thanks for the question. I understand you are experiencing issues with your iPod nano and iTunes. Based on your symptoms, you may find the following resources helpful in resolving this issue:
Windows
iPod appears in Windows but not in iTunes
iPod not recognized in 'My Computer' and in iTunes for Windows
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