6th generation nano/ windows 8 snafu deluxe

Hello,
I am a proud owner of a 6th generation ipod nano.
It, and my iphone 3GS (yes, it lives), are both not recognized my my laptop or iTunes.
I have unplugged and re-plugged. Nothing
I have removed and re-installed iTunes. Nada.
I have gone into device manager and found USB Mass Storage Device wih an exclamation (no indication of the iPod there). I have attempted updating the driver and reinstallation. No dice.
What else can I do? Is this a common problem since the update. My laptop is new (6 months old). Is there a patch from Microsoft/Apple that I must download?
Thanks,
CV

To anyone who sees this I managed to solve my own problem. After doing everthing recommended online unsuccessfully I tried this. Bear in mind this is with a 64 bit Windows 8.1 OS.
Here it is:
1.Control Panel
2.Programs
3. Uninstall or Change Programs
4. Uninstall iTunes
5. Uninstall Apple application support, mobile device support, software update (I even removed Bonjour and Quicktime).
6. Go to apple.com and download iTunes again from the beginning.
7. See if it works (hope it does)
You'll have to download Quicktime again, but no big deal. After I did this my laptop and iTunes finally recognize my nano and iPhone 3GS. In my control panel it appears that the other applications have also been restored (as you would expect). For those of you still stuck despite the recommendations online, I hope this helps you out.
Good luck!
CV
CV

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My 6th generation nano isn't recognized by my computer. When I plug it in an error message pops up, which says "USB Device Not Recognized". Does anyone know how to start trouble shooting this. I updated both windows and iTunes.

My 6th generation nano isn't recognized by my computer. When I plug it in an error message pops up, which says "USB Device Not Recognized". Does anyone know how to start trouble shooting this? I updated both windows and iTunes.

Work through all the suggestions in this Apple support document first.
iPod: Does not appear in Windows or iTunes and Device Manager is empty
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Hello kidmango,
I am going to have to agree with planb77. Look into other drivers in your computer causing the issue, not just the nano's drivers.
It is possible that security software is the culprit. Use this:
iTunes: Troubleshooting security software issues
You may have to restore your computer to a previous point. From before the issue started. Contact computer manufacture or Windows for steps, or do a search with a search engine.
I would test the ipod on a known good computer to see if its the ipod is the issue. My gut says no. You can set a reservation at an Apple Retail Store. Apple.com/retail .You can also test a known good ipod on your computer.
Hope this helps.
~Julian

Why my 1st generation nano earbuds not working with 6th generation nano?

Hi there,
I had a 1st generation iPod Nano and Apple just replaced it with a 6th generation nano, however the earbuds jack of my 1st gen does not fit all the way into the 6th gen, it leaves a tiny bit outside and I couldn't push it all the way in, though I could hear sounds through the earbuds. Is there anyone out there that experience this? I thought the earbuds connector is universal.
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Push harder, the headphone jack on the 6 is very tight when new.

I updated iTunes and now my 6th generation nano can't be properly recognized now.

I recently updated my iTunes after holding off for a bit and now my 6th generation Nano wn't be recognized in iTunes but is recognized on the computer.
The message I get is this "An iPod has been detected, but it could not be identified properly. Please disconnect and reconnect the iPod, then try again."
I did this and still get the same message.
I found this article on the apple website http://support.apple.com/kb/TS3218 which specifically deals with this problem. I went through all the steps including uininstalling and installing iTunes and still nothing.
I called apple but they told me I need to buy some 20 dollar phone help plan in order to even talk to anyone since I bought it back in 2010. I won't be doing this.
Can someone plase help me!!

Try resetting the Nano with it still connected to a high powered USB 2.0 port on your PC. To reset the iPod, press and hold both the Sleep/Wake and Home buttons together long enough for the Apple logo to appear.
B-rock

My 6th generation nano is stuck in diagnostic mode. I tried resetting it but itunes does not recognize it. I've tried holding down various combinations of sleep, volume up and down without any success. Any thoughts?

6th generation nano is stuck in diagnostic mode

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Google

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Thank you!

Here is a good one.
http://www.amazon.com/SKQUE-Apple-microphone-Premium-Charger/dp/B004D23PNK
B-rock

Hi i just got a 6th generation nano and im trying to transfer music from my old ipod which a 3rd generation ipod can someone help?plz thankz

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There is no way to transfer ipod-to-ipod. Look for a 3rd party program, such as Yamipod, that will let you pull the music from your old iPod to your computer.
You really should be backing up your data on your computer.

My 6th generation nano will not sync music from itunes anymore

My 6th generation nano will not sync music from itunes anymore.

could you give us a bit more detail on the situation, Eeve?
is it that the songs say that they're transferring, and appear on the ipod screen in itunes, but when you unplug the ipod they aren't on there? or is something a bit different going on?
(if you're getting an error message, let us know what it says. include error message numbers if you're getting any.)

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B-rock

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No, they don't hear you posting here. My button is working fine after 3 years.
This is primarily a user-to-user technical support site. You've wasted your time here.
Go down to Contact Us at the bottom right, get Apple's address and right them a letter.

My 6th generation nano won't maintain volume it repeatedly drops down to zero?

My 6th generation nano won't maintain volume it repeatedly drops to zero?

When you say that you are turning it off, are you holding down the sleep/wake button for several seconds to shut it off completely rather than just send it into sleep mode?
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TS3474 I purchaed the earpods with mic & controls and they don't work with 6th generation nano. Are the features supposed to be compatible with this model of nano?

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Hi there,
According to the product page:
The remote and mic are supported by all models of iPod, iPhone, and iPad (not all models support volume up/down functions). Audio is supported by all iPod models.
Your iPod Nano may be one of the models that does not support the volume up/down function. Take a look at the page below for more information.
Apple EarPods with Remote and Mic
http://store.apple.com/us/product/MD827LL/A/apple-earpods-with-remote-and-mic
-Griff

6th generation nano/ windows 8 snafu deluxe

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