7.0.4 won't save PDF

This is clearly a local problem as I can't reproduce it on a nearby iMac operating off the same network/OS version. In short, every attempt to Save As or Export a PDF when displayed in a Safari window produces a zero K file without any warnings. If at the same site and same file I choose Develop>Open Page With>Firefox 29.0.1, I can download the PDF just fine. Note this is only a problem with downloading PDF files thru an embeded link. Chosing File> Export as PDF works fine on any non-PDF page. I also can't find anyway to get a PDF link to do anything but open in Safari. Again a change in behavior. I've examined Safari's preferences where the only mention of downloading is where to put it. I also haven't changed any settings. I don't have the current Adobe Reader set to render web pages though I do have Acrobat X 10.1.10. Again it's not called by Safari
I installed Mavericks late but did not have this problem before the 10.9.3 update. I suspect some sort of preference/setup screw up but am uncertain where to go. Perhaps a Safari>Reset Safari is in order?
Thanks for any insight,
Robert
2010 Mac Pro, dual quad 2.4GHz, max RAM

Back up all data before making any changes. Please take each of the following steps until the problem is resolved.
Step 1
If Adobe Reader or Acrobat is installed, and the problem is just that you can't print or save PDF's displayed in Safari, you may be able to do so by moving the cursor to the the bottom edge of the page, somewhere near the middle. A black toolbar should appear under the cursor. Click the printer or disk icon.
Step 2
There should be a setting in its preferences of the Adobe application such as Display PDF in Browser. I don't use those applications myself, so I can't be more precise. Deselect that setting, if it's selected.
Step 3
If you get a message such as ""Adobe Reader blocked for this website," then from the Safari menu bar, select
Safari ▹ Preferences... ▹ Security
and check the box marked
Allow Plug-ins
Then click
Manage Website Settings...
and make any required changes to the security settings for the Adobe PDF plugin.
Step 4
Triple-click anywhere in the line of text below on this page to select it, the copy the selected text to the Clipboard by pressing the key combination command-C:
/Library/Internet Plug-ins
In the Finder, select
Go ▹ Go to Folder
from the menu bar, or press the key combination shift-command-G. Paste into the text box that opens by pressing command-V, then press return.
From the folder that opens, move to the Trash any items that have "Adobe" or “PDF” in the name. You may be prompted for your login password. Then quit and relaunch Safari.
Step 5
The "Silverlight" web plugin distributed by Microsoft can interfere with PDF display in Safari, so you may need to remove it, if it's present. The same goes for a plugin called "iGetter," and perhaps others—I don't have a complete list. Don't remove Silverlight if you use the "Netflix" video-streaming service.
Step 6
Do as in Step 4 with this line:
~/Library/Internet Plug-ins
If you don’t like the results of this procedure, restore the items from the backup you made before you started. Relaunch Safari.

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I have a dilemma that needs to be solved. I have a new Windows 7 64 bit system with several terabytes of legal documents stored locally, mostly in PDF. After loading Adobe Acrobat Standard v9.3.2 I find that while I can open PDF documents, I can only save edits/highlights/comments only once. However on all subsequent edits and save attempts Adobe delivers the message:
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My Acrobat Standard indicates there are no updates available.
I've pretty much exhausted everything I know to look for and I am stuck.
I hope someone can offer some insight to this.
Thanks in advance,
Sandy

I believe I may have found the problem and potential fix or workaround for the problem described in my original post.
Windows 7 has a feature in Windows Explorer that will if enabled show a file preview image in the rightmost pane when a file is selected or moused-over. If one selects an Abobe PDF document to launch Adobe Acrobat will launch in a seperate window while the Windows Explorer pane will show a thumbnail sized image of the first page of the PDF document in the Windows Explorer pane. The explorer window may even be behind the Acrobat application so once one is looking at the full document in Acrobat they may not even notice the thumbnail image in Windows Explorer.
On my setup, when this would happen I could edit a PDF document and save the PDF only once, but any further save would fail. Apparently the thumbnail in Windows Explorer is enough to make Acrobat believe the file is already open, or open by another user.
One workaround is that once Adobe Acrobat is launched explicitly look for and close the Windows Explorer showing the PDF thumbnail. One might also accomplish the same by moving the mouse over a different file so the thumbnail of the open PDF is not showing, or to turn off the preview function in Windows 7 Explorer altogether. I haven't yet tried the latter.
Acrobat is the only application on my W7 Pro system that doesn't play well with Windows preview mode. My MS Office apps have no difficulty saving even while showing thumbnails in the preview pane.
I hope this might be helpful to anyone else experiencing this problem.

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HP Officejet Pro 8600 won't save scanned document in searchable PDF or .rtf format
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specify a location and file name, a system error 'The HP scan application was
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Hello TrailsEnd,
Welcome to the HP Forums!
I understand you're receiving an error message "The HP scan application was unable to save the file to the specified location". I will do my best to assist you!
First, I would recommend downloading this tool called the Print and Scan Doctor. This tool diagnoses and helps resolve common printing, scanning, and connectivity problems, including: (This information is stated here.)
USB: Verifies that the USB connection from your computer to the HP product is working correctly.
Network: Verifies that the network connection between your computer and your network is working correctly.
Device Status Test : Checks for device errors such as out of paper, paper jams, carriage stalls, and paper feed issues, and then provides instructions for fixing the error.
Driver Check : Checks for missing or corrupt driver files.
Device Manager : Checks for problems in Device Manager that would prevent printing.
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Print Queue : Checks for and clears pending print jobs in the print queue (a log of print jobs waiting to print).
Port Match : Checks the port settings for the HP product.
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Print Settings : Checks and adjusts the print quality settings.
Test Print : Prints a test page for print quality evaluation, and provides options for cleaning and aligning the printhead if necessary.
Scan Tests : Checks the scan mechanism, drivers, and registry entries.
Let me know if this tool fixes a scanning problem on this post. If this doesn't resolve your issue, then I am going to recommend uninstalling the software. Please follow this HP document on Uninstalling the Printer Software.
Once this is complete, you can perform a clean boot on your computer. I will provide a Microsoft document here to help you. This helps eliminate software conflicts that occur when you install a program or an update or when you run a program. Now, you can install the full feature software from the HP website here.
Please post your results, as I will be looking forward to hearing from you. Have a great day!
I worked on behalf of HP.

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Sara,
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Clint Brooks
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(479)788-7335
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Hi,
Yes indeed, we have the same issue. After further research, I ran across this workaround that worked for me. Of course it does not solve the Adobe problem, but it does allow for saving a PDF that does not want to be saved while opened in IE (I’m using 8). Here is a copy of the workaround.
Of course the question remains – what is the problem and why do we have to use this workaround – very strange. Must be a compatibility issue with certain website, win 7, IE 8 and Adobe. The problem site for me was Chase.com. I called their online rep and they had know ideas. Hope the workaround works for you.
Here is the link where I found the workaround.
http://social.technet.microsoft.com/Forums/en-US/w7itproappcompat/thread/643d0937-31ee-45f 3-a73f-2c27c315d0a1
From: donalbro
Sent: Saturday, January 29, 2011 10:33 AM
To: warren smith
Subject: PDF won't save to computer
Hey Reepercheep,
Just a note... I have been experiencing this problem with one of my accounts since back in Reader version 8.x. The second account only started paperless before Christmas. I was willing to put up with it from one group but two with the same problem broke the camel's back (it started to become a trend!). Hopefully someone has found the magic bullit to solve this. Cheers

Brand new macbook air won't open or save pdf's

FIles display pdf icon but it says it won't open "because it is either not a supported file type or because the file has been damaged and may be corrupted" etc. I then installed adobe reader and still get same issue, I've downloaded several pdf's from different sources (old macbook and web, stored files I know are not damaged)
I'm running mac osx 10.7.3
my java is SE 6 64/32 version 1.6.0._31-b04-415 if that makes any difference (read java could be a factor)
pdf's will open from the web in safari but won't save like normal "save as" menu would, it says
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Please read this whole message before doing anything.
This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
Enable guest logins and log in as Guest. For instructions, launch the System Preferences application, select Help from the menu bar, and enter “Set up a guest account” (without the quotes) in the search box.
While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem(s)?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
Note: If you’ve activated “Find My Mac” or FileVault in Mac OS X 10.7 or later, then you can’t enable the Guest account. Create a new account in which to test, and delete it, including its home folder, after testing.
Step 2
The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode and log in to the account with the problem. The instructions provided by Apple are as follows:
Be sure your Mac is shut down.
Press the power button.
Immediately after you hear the startup tone, hold the Shift key. The Shift key should be held as soon as possible after the startup tone, but not before the tone.
Release the Shift key when you see the gray Apple icon and the progress indicator (looks like a spinning gear).
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem(s)?
After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of steps 1 and 2.

I have used Image Capture to scan images/documents and then saved them as either PDFs or PNG files. For some reason, just this past week Image Capture will no longer save the file. It scans, and the Scan Results window pops up, but it won't save file.

I have used Image Capture to scan images/documents and then saved them as either PDFs or PNG files. For some reason, just this past week, Image Capture will no longer save the file. It scans, and the Scan Results window pops up, but it won't save file.
The file name has no special character in it, just letters and no spaces.
I have done this in the past and it has worked, but now it will not.
I have not upgraded any software, that I am aware of.
After scanning, the Image Capture pops up the Scan Results with the file name in the window, but neither the Scan Results nor the Image Capture window responds to inputs. The Image Capture window is frozen, with only the "Overview" and "Cancel" buttons active (but non-responsive).
Is this a software issue or a scanner hardware issue? I am using a HP Photosmart C6200 series printer/scanner on a network using a Time Capsule airport.
Thanks.

I had the same problem.
Got a 90% fix. Apparently the Mavericks preferences won't work with Yosemite, so I just deleted the Image Capture preferences.
Unfortunately, the "Scan to" folder seems to be permanently set to the Pictures folder.
1. Quit Image Capture
2. Go to Finder > Go > Home, which opens up your home folder (named after your user name)
3. Open Library > Preferences > com.apple.ImageCapture.plist - Drag this file to the Trash
4. Start "Image Capture", click "Details" and change all your settings as you prefer
5. Quit and restart "Image Capture". Notice it remembers all your settings except "Scan to" folder. It insists on saving to "Pictures".
That's as far as I was successful. I tried changing the "Scan to" folder to "Desktop", but on launch, Image Capture always sets it back to "Pictures".
This is what I tried:
6. Download and install "Pref Setter" from http://www.nightproductions.net/prefsetter.html
7. Quit "Image Capture". Right-click on "com.apple.ImageCapture.plist" and open with Pref Setter.
8. Search for "Pictures", which finds "~/Pictures" (the tilde character at the start means your home directory).
9. Double-click on "~/Pictures" and change it to the folder you prefer. I like "~/Desktop"
10. Choose File > Save then Quit from Pref Setter. Note that re-opening the plist file still shows "~/Desktop"
11. Start up "Image Capture" -- on startup, "Image Capture" sets "Scan to" folder to "Pictures"
I consider this a bug.

Form Fields won't save when coworker saves PDF file

I am on Acrobat pro (mac osx), my coworker is on Acrobat Reader 9 (pc, XP). I made some form fields in a PDF file and saved it. Everytime she changes some of the text in the fields and tries to save it won't save the stuff she entered. Everytime she opens it, it contains my orignal field data.
What steps do I need to take to make it to where she can enter in her own text and save without losing data.

You need to Reader-enable the form. If you have Acrobat 10, select: File > Save As > Reader Extended PDF > Enable Additional Features

Safari won't save or export a pdf file which otherwise displays correctly.

I can download a pdf item (form) and safari displays it correctly. however, if I try to save it or export it as a pdf, the resultant file is empty. Chrome works just fine. This is not unique to just one downloaded pdf file.

Back up all data before making any changes. Please take each of the following steps until the problem is resolved.
Step 1
If Adobe Reader or Acrobat is installed, and the problem is just that you can't print or save PDF's displayed in Safari, you may be able to do so by moving the cursor to the the bottom edge of the page, somewhere near the middle. A black toolbar should appear under the cursor. Click the printer or disk icon.
Step 2
There should be a setting in its preferences of the Adobe application such as Display PDF in Browser. I don't use those applications myself, so I can't be more precise. Deselect that setting, if it's selected.
Step 3
If you get a message such as ""Adobe Reader blocked for this website," then from the Safari menu bar, select
          Safari ▹ Preferences... ▹ Security
and check the box marked
          Allow Plug-ins
Then click
          Manage Website Settings...
and make any required changes to the security settings for the Adobe PDF plugin.
Step 4
Triple-click anywhere in the line of text below on this page to select it, the copy the selected text to the Clipboard by pressing the key combination command-C:
/Library/Internet Plug-ins
In the Finder, select
          Go ▹ Go to Folder
from the menu bar, or press the key combination shift-command-G. Paste into the text box that opens by pressing command-V, then press return.
From the folder that opens, move to the Trash any items that have "Adobe" or “PDF” in the name. You may be prompted for your login password. Then quit and relaunch Safari.
Step 5
The "Silverlight" web plugin distributed by Microsoft can interfere with PDF display in Safari, so you may need to remove it, if it's present. The same goes for a plugin called "iGetter," and perhaps others—I don't have a complete list. Don't remove Silverlight if you use the "Netflix" video-streaming service.
Step 6
Do as in Step 4 with this line:
~/Library/Internet Plug-ins
If you don’t like the results of this procedure, restore the items from the backup you made before you started. Relaunch Safari.

My Adobe Acrobat will no longer let me save PDF documents

I own the Adobe Creative Suite 4 that comes with Adobe Acrobat, which for years has allowed me to save PDF documents. Last month I decided to test Adobe Acrobat Pro for 30 days to see how well it converted PDF documents, and have since decided against it. I did not subscribe or buy a license for it and would like to be able to use my old version of Adobe Acrobat to save PDF documents, but it no longer allows me to do so. I re-installed it from the disk but it still won't let me save PDF files. I do not want to purchase a program that I already have just to be able to save PDF documents and would like to know how to get mine to work again. I work on a Mac.
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Hi Sara,
the Suite comes with Adobe Acrobat, and I've had it for a few years, I paid full price for the suite. However, it seems that after I downloaded the new Acrobat Reader the old one no longer shows up for me to show you the issue. The new one works. And I think it is very odd that it did that as well. My guess is that the trial version of Pro that I downloaded to test out messed with the old version I had, and it refused to let me use it for a while, then I was able to force it to come up but the "Save" option was just NOT highlighted as an option. I was even having a difficult time downloading the regular version of Adobe Acrobat up until today, after I posted on this website. Every time I tried it said it couldn't because I already had a version in my computer. But today it allowed me. Very bizarre. A definite glitch I think. Anyhow, I don't think we can proceed because I can't get my old version up, the new one probably wrote over the old one. So...thank you again for your interest, I really appreciate it.

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7.0.4 won't save PDF

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