7.1.2 update failed. Now my iPhone 5 is in recovery mode and hard resetting does not work for me. iTunes also will not detect my phone now
I did my 7.1.2 update via iTunes. Half way through it stopped working saying it does not detect my phone. Now my iPhone 5 is in recovery mode and hard resetting does not work for me. iTunes also will not detect my phone now
Thank you SO very much for posting this. I had the exact issue with my iPad Mini after the same upgrade. Hard reset failed, computer would not recognize iPad. I had read all the other instructions and nothing worked.... YOUR SOLUTION WORKED FOR ME - with a slight variation.
I followed your lead and connected my iPad Mini to another computer, fired up iTunes, it saw the iPad Mini in Restore Mode and allowed me to go into Restore (yes, it wiped all of the data but I have a back up on the other computer that would not see it after the failed update). It installed the latest iOS 7.1.2 as well. I then disconnected it from that computer, reconnected it to the computer that would not see it prior and it then saw it as a new iPad and allowed me to Restore my backup and now it's all good!
I detailed my steps only because you downloaded the previous version - 7.1.1 whereas I downloaded the latest version (7.1.2) and then restored my back up.
Similar Messages
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I try to update my iphone 4 to ios 7.1.1. But now my iphone stucks in recovery mode and can't connect to itune. i use windows 7
Try the iTunes troubleshooting advice here:
Windows - http://support.apple.com/kb/ts1538 -
Hi, I wanted to up upgrade my iPhone 4 from ios 4.1 to ios 5.1.1 and now i'm stuck in recovery mode and the restore doesn't work
I tried to restore with ios 5.1.1, with ios 5.0.1 and with ios 4.1
none is workingMcloulou34 wrote:
Oh my god, it finally worked ! I restored on an old PC and it worked !
Thanks anyway for your help.
But allow me to extend to you a simple reflexion about the jailbreak (even if my iPhone wasn't... except if my little cousin jailbreaked without me noticing the advantages or disadvantages) : Would you refuse an alcoholic trying to go to rehab ? Would you really let someone trying to restore a cellular phone die without it, because he went on the bad side a couple of years ?
Not a great analogy, but this is a user-to-user forum, and Apple will not allow discussion of jailbreaking; if someone tried to help with jailbreaking the message would be deleted. However, if you have a jailbroken phone Apple will generally not block a discussion of how to unjailbreak it. The only problem is that not all jailbroken phones can be restored successfully; it depends on the method of jailbreaking (which I can't discuss without THIS message being deleted). -
i tried to up date my i phone 4 to iOS 5 then it wiped my phone and now it tells me to connect to iTunes and that the iPhone is in recovery mode and when i connect it goes to preparing to install to iPhone but never goes any further how do i restore the phone
by reset option do you mean the DFU restore? worked for me, have you tried that?
if not - hold the lock and home button until the power down bar comes up. then hold the lock button for ten seconds - next continue to hold the lock button and press the home button for ten seconds - next release the lock button and hold the home button for 10 seconds. this should be done with the phone tethered. If done right and your itunes is configured as such, the phone will reload the drivers and start up itunes, and then prompt for a restore/update. -
please help - installed IOS7 and now I am having problems playing Words Free on my Iphone. It gives me a pop up telling me to connect to ITunes but will not connect. Cannot get out and have to continually shut down my phone and start over.
Hi, jeantwin.
Thank you for visiting Apple Support Communities.
The steps in the article below may help you resolve the issue with push notifications.
iPad and iPod touch: Unable to use YouTube or Push notifications
http://support.apple.com/kb/ts3305
If the issue persists, try signing out of your Apple ID and then sign back in.
iOS: Changing the signed-in iTunes Store Apple ID account
http://support.apple.com/kb/HT1311
Cheers,
Jason H. -
I tried updating my iPhone3g through itunes. Now i'm stuck in recovery mode and i've EVERYTHING even websites and such but nothing worked out! I've also tried restarting and fiddling with the home button but nothing still worked. Please help! What should I do??
Well, if you've indeed tried EVERYTHING, then you'll need to bring your phone to Apple for evaluation.
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When I updated to iOS 8.1 on my iPad 2 it failed when installing it's in recovery mode and when I go to iTunes to restore it downloads the update to about 900 Mbps then gives me error 9006
Hi Willy,
Welcome to Apple Support Communities.
The article below provides information about specific update and restore alerts, including the 9006 alert that you saw when attempting to update your iPad 2 to iOS 8.1. Try using the instructions provided to see if the issue is caused by a conflict with the security software on your computer.
Resolve iOS update and restore errors
Check your security software
Related errors: 2, 4, 6, 9, 1000, 1611, 9006. Sometimes security software can prevent your device from communicating with either the Apple update server or with your device.
Check your security software and settings to make sure that they aren't preventing a connection to the Apple servers.
I hope this helps,
-Jason -
I have IOS 7 5S and using mail. Receiving works great. Sending mail will not work. Using Centurylink. On my IOS 6 Iphone 4 it works great. Compared settings and they are identical. Now what?
Well, this is a recurring issue for many users...a small percentage of users but still a bug. Report the issue here to Apple: www.apple.com/feedback
iOS7.0.3 will be released next week, which as of now, I know is primarily for an iMessage but hopefully it will clear up some of these email issues some are also having. -
iPhone 5, updating using iTunes, iphone could not be updated, error code 3014, iphone is in recovery mode, I have re-installed iTunes twice and each time got the same message
Error 3014
This error occurs when iTunes can't reach gs.apple.com in a timely fashion. Follow the steps below to contact the iOS software update server gs.apple.com. -
Iphone stuck in Recovery mode and Windows says it cannot find drivers
My phone is stuck in recovery mode and XP is saying that it cannot find iphone. The drive driver menu shows a big yellow quesiton mark for two Apple Mobile Device (Recovery Mode). This all happned during the ios4 update. I tried to manually point the system to the Apple folder but it could not find a driver. Now my iphone is stuck recovery mode. Help.
Message was edited by: BAGOMI GOT THE SOLUTION!!
This problem happens due a conflict between the Samsung's Software "NEW PC STUDIO" and the Apple Drivers!
The solution is unistall all Samsung's Software and removing all Apple Softwares as well (like iTunes, device drivers etc)
Then cleaning the Windows Register with some software like CCleaner AND manually using REGEDIT, just find for Samsung (carefully with other Samsung Devices like HardDrive. You musn't remove something like that) then, finding for New PC Studio.
Remove all Keys related Samsung New PC Studio.
Restart your PC and reinstall iTunes lastest version.
Now, you can put your iPhone in Recovery Mode that Windows will recognize it! -
Hi, my iphone its in recovery mode and when i restore my iphone 5s loading show the blue screen and show note on itunes (unknown error 14) please i need your help please . thanks
In the article Resolve iOS update and restore errors this is what it says about error 14:
Check your USB connections
Related errors: 13, 14, 1600, 1601, 1602, 1603, 1604, 1611, 1643-1650, 2000, 2001, 2002, 2005, 2006, 2009, 4005, 4013, 4014, or “invalid response."
If the USB connection between your device and computer is interrupted, you may be unable to update or restore.
To narrow down the issue, you can also change up your hardware:
Use the USB cable that came with your device, or a different Apple USB cable.
Plug your cable into a different USB port directly on your computer. Don't plug it into your keyboard.
Try a different computer.
If necessary, resolve any further issues with the USB connection, then with your security software.
If you're still seeing the error message, check for hardware issues by following the next section. -
HT201210 My iphone is in recovery mode and it won't open help
I tried to install the new version of iOS via itunes and at the end of the installing it stopped and showed an error massage says "iphone couldnt be stored error (14)" and now my iphone is in recovery mode I tried to open it with DFU mode but it didnt work out HELP
What "new version" of iOS did you attempt to install, exactly?
Here is troubleshooting information specifically for the error 14 you mentioned: http://support.apple.com/kb/ts3694#error14
Error 13, 14, 35 and 50 (or -50)
These errors are typically resolved by performing one or more of the steps listed below:
Perform USB isolation troubleshooting, including trying a different USB port directly on the computer. See the advanced steps below for USB troubleshooting.
Put a USB 2.0 hub between the device and the computer.
Try a different USB 30-pin dock-connector cable.
Eliminate third-party security software conflicts.
There may be third-party software installed that modifies your default packet size in Windows by inserting one or more TcpWindowSize entries into your registry. Your default packet size being set incorrectly can cause this error. Contact the manufacturer of the software that installed the packet-size modification for assistance. Or, follow this article by Microsoft: How to reset Internet Protocol (TCP/IP) to reset the packet size back to the default for Windows.
Connect your computer directly to your Internet source, bypassing any routers, hubs, or switches. You may need to restart your computer and modem to get online.
Try to restore from another known-good computer and network. -
my iphone is in recovery mode and when i try to restore it, its doesn't go all the way threw this happen right after i try to upgrade my phone. what do i do HELP ME!!!
Hi, are you doing it through Settings or via iTunes? If doing it through Settings, try plugging it in via USB and updating with iTunes. Hope this helps.
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My Iphone is in recovery mode and won't restore, what do I do?
My Iphone is in recovery mode and won't restore, what do I do?
Hi ...
Try here > iOS: Unable to update or restore
Cute user name -
I have a iPhone 4 in recovery mode and it will not restore to factory settings.
I have a iphone 4 in recovery mode and it will not restore to factory settings. I get the error message error 21 and 2001. What can I do? I have tried all the steps.
Alextails998 wrote:
I have tried all the steps.
All what steps?
Did you go through the troubleshooting information here: http://support.apple.com/kb/TS3694?viewlocale=en_US&locale=en_US
Check for hardware issues
Related errors: 1, 3, 10, 11, 12, 13, 14, 16, 20, 21, 23, 26, 27, 28, 29, 34, 35, 36, 37, 40, 1000, 1002, 1004, 1011, 1012, 1014, 1667, or 1669.
Try to restore your iOS device two more times while connected with a cable, computer, and network you know are good. Also, confirm your security software and settings are allowing communication between your device and update servers. If you still see the error message when you update or restore, contact Apple support.
and
Check USB connections
Related errors: 13, 14, 1600, 1601, 1602, 1603, 1604, 1611, 1643-1650, 2000, 2001, 2002, 2005, 2006, 2009, 4000, 4005, 4013, 4014, 4016, “invalid response,” and being prompted to restore again after a restore completes.
If there’s an issue with the USB port, cable, dock, or hub, or if the device becomes disconnected during restore, try troubleshooting the USB connection, then troubleshooting your security software.
To narrow down the issue, you can also change up your hardware:
Use another USB cable.
Plug your cable into a different USB port on your computer.
Try a different dock connector (or no dock).
Add (or remove) a USB hub between your device and computer.
Connect your computer directly to your Internet source, with no routers, hubs, or switches.
If you checked your connections and are still seeing the error message, check for hardware issues.
If so, then it's a hardware problem. Make an appointment at the genius bar and get it replaced. Based on the "it was water damaged", I think it's a safe bet that it's toast.
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