7.7 Close / Quit freeze problem FIX

iTunes 7.7 close freeze FIX
Ok Amigos, i found the fix for this problem, at least for Windows Vista and Windows XP, this problem is a conflict with NOD32 antivirus system.
To fix you need to EXCLUDE from IMON and AMON the whole itunes folder and the my music/itunes folder.
For detailed instructions follow:
http://www.eset.com/support/kb.php?option=com_kb&Itemid=29&page=articles&article id=760
This fixed the freeze on my end, now itunes closes without problems. Give it a try.
Cheers!
-Andrés

I had this problem on all our computers, and of course, they all use NOD32. The fix from the NOD32 website worked perfectly. Thanks for finding this. zillionet, you are my hero! Apple tech support was no help.

Similar Messages

Did the new MBA fix the overheating/freezing problem??

hi everyone!
i'd like to ask anyone who has tried out the new MacBook Air: have they fixed the overheating/freezing problem??
i've had 3 MBAs over the 3 years (all different versions) and they were all overheating - i.e. when i was using them for a while and had more internet pages/applications opened they started to get really hot and at some point the computer slowed down to a point where i could not work anymore and had to just close it and let it cool down for a while. playing a youtube video without problems is almost impossible.
i love all the other features of the MacBook Air, but this slowing down is super annoying, especially for someone who spends hours at a computer daily.
plus the other day my friend who has a MacBook Pro asked why my computer was so loud - i never noticed but the fans are just so noisy compared to hers.
so please let me know what are your experiences with the new one compared to the older ones.
thanks a lot!

I have the high end 13" macbook air that came down to about 2000 cnd. It overheats quite frequently though. I find it the strangest when I am only watching netflix on safari. maybe 2 tabs opened with mail and preview app opened... Dont even have to mention other things.. it heats up when I am coding on Coda.. using photoshop (2 files opened)..
Another thing is that sometimes it doesnt register to the current time immediately. After I wake it up from sleep, I have to wait abotu 3-5 secs until the cursor can respond and the time is corrected (usually the time is at when I closed the macbook air.)
Have you guys heard of these problems?
Thx

My iTunes on Windows 7 opens just once. If I close it and try to reopen, it won't open again. I have alreadytried solutions from the article "iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues". Please help.

HI! My itunes on windows 7 opens once. If i close it, then it will not open again. I then need to turn computer off and back on and it will open again, once. I have tried troubleshooting with the article 'unexpected quits, freezes or launch problems' but that did not help. I have also tried disabling the Bonjour Service. No change either. Please advise. Thanks.

Refer to following articles to remove SC file(s):
Win 7/Vista http://support.apple.com/kb/TS2363
WinXP http://support.apple.com/kb/TS1776
Then proceed to repair your Quicktime:
Control Panel >
Win7/Vista - Programs n Features.
WinXP - Add n Remove Programs
Hightlight QUICKTIME and click CHANGE then REPAIR.

Since I have uploaded new version of IOS 7 I started to expirience freezing problems of my device. Could you show way of fixing thise problem?

Since I have uploaded new version of IOS 7 I started to expirience freezing problems of my device. Could you show way of fixing thise problem?

Hello Baladadash,
Thank you for providing the details of the issue you are experiencing with your iPhone. It is definitely inconvenient and frustrating when you are not able to access your iPhone.
I recommend following these steps for an issue like this (you can skip 4 because it does not relate to the issue you are experiencing):
If a single application is not responding or stops responding when it opens, you can force it to close.
If the device is unresponsive or if certain controls aren't working as expected, restart your device.
If the device remains unresponsive or does not turn on (or power on),reset your device.
If there is no video or if the screen remains black, verify that the device has enough charge to turn on:
If you are using an iPad, ensure that it's connected to the USB Power Adapter supplied with the device.
Let charge for at least twenty minutes, then see if it starts normally.
If there is no image on the screen, press the Sleep/Wake button to attempt to wake the device.
If the screen displays a red battery icon, continue charging the device until the battery is fully charged.
If the above steps do not resolve the issue, or the if the screen remains black or shows a persistent Apple logo, try restoring with iTunes:
Connect the device to your computer and open iTunes.
If the device appears in iTunes, select and click Restore on the Summary pane. Learn more about restoring iOS software.
If the device doesn't appear in iTunes, try to force the device into recovery mode, and then restore it.
If the above steps do not resolve the issue, contact Apple.
You can find the full article here:
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
If you get to step 5, I recommend backing up your iPhone before performing the restore:
iOS: How to back up and restore your content
http://support.apple.com/kb/HT1766
Thank you for using Apple Support Communities.
Best,
Sheila M.

I know how to fix the iTunes 7 / firmware ver. 1.2 freeze problem

Many of you (like me) are having major headaches because of the new updates that Apple has been releasing (i.e. iTunes 7). So far I only know that this affects the Video iPod, but this could very well fix other models too.
Here are some symptoms of what the following will fix, and what you most likely have already done to try and fix it.
- iPod keeps freezing after a few seconds ever since you updated to iTunes 7 and/or iPod software ver. 1.2.
- iPod will remain in Do Not Disconnect mode even after ejecting or disconnecting
- A forced reset does not fix it, as it repeats the above.
- Restoring the iPod through iTunes does not help
So, here's what to do.
The old iPod updater software is how you will fix all of this. Unfortunately, because iTunes 7 thinks that it's better and more up to date, it will prevent you from opening the old version of the software if you still have it on your machine.
So first of all, uninstall iTunes 7.0. (You do not have to remove your library information, just the software.) Restart the computer.
If you still have the old iPod updater, try it and see if it runs. If it does, read on. If not, skip to the next paragraph. So, if it does run, simply hit Restore and you can go back to a previous version of the firmware. I believe that Apple discontinued the firmware page since releasing iTunes 7. Look around some search engines like Google if you really want the latest firmware.
Take out the installation CD that came with your iPod. Run it and it should install the old iPod updater along with iTunes 6.x. iTunes 6.x cannot run since iTunes 7 changed your libary's formatting, but that will not be a problem. Run the Restore process in the old updater and it should be alright for you to start loading your stuff on again without problems.
Since iTunes 7 reformatted your libary listing, iTunes 6 will no longer work. However, you can still use it by reinstalling iTunes 7. Just make sure you do the following.
TO KEEP THE SAME THING FROM HAPPENING AGAIN
iTunes 7 is actually alright. It's the updater part of it that will screw up your iPod.
- iTunes 7 will tell you that a new iPod software version is available when you open it.
- Check the "Never Ask Again" box and click Don't Install.
- When you sync your iPod to your computer, NEVER touch the Version section when you're changing your iPod's settings. Everything else is alright to work with.
- Everything will work fine as long as you never update the iPod's software via iTunes, at least until the programmers can fix this issue in a later release or patch.
I hope this helps out a lot of you. Pretty lame of Apple to miss something this big during debugging.
Custom Windows XP

Listen to this person, he knows exactly what he's talking about. My unit had the freezing problem, the visual artifact problem, and eventually would only show a blank white screen after I had tinkered too long. Luckily I have another computer that I hadn't yet upgraded to itunes 7 and it had the last firmware upgrade before the itunes 7 one. From disk mode I was able to restore it to the previous firmware version, and now the ipod works perfectly.
I too am almost disqusted with Apple for 1) missing this problem and 2) not letting people know!
I wonder how many more people are going to have lots of problems so apple can protect their PR.
Anyways, what would be really helpful would be if someone could upgrade the latest firmware installer before itunes 7 (it's an individual ipod updating program, not itunes 6.xx)somewhere on the internet so users could download it and do away with this evil 1.2 firmware.

Fix for Bluetooth Keyboard/Mouse Freeze problem.

After deleting the following file: /Library/Preferences/com.apple.Bluetooth.plist
And re-pairing my Apple Bluetooth keyboard and mouse all of my freezing problems have been resolved.

For what it's worth...
I have read a bunch of different threads on this. So far I have:
- downgraded my TimeCapsule (still had problems)
- Upgraded to 10.5.7 (still had problems)
- made both the bluetooth keyboard and might mouse "favorites" per http://discussions.apple.com/thread.jspa?threadID=1907901&tstart=30
- disabled bluetooth in the network panel
...and left an old PC mouse connected to a USB port.
The add as favorites / disable in network panel I have done fairly recently and - so far - no problems.
YMMV...
John

My ipad is freezing problem, it indicate some text box, i cant to get into general settings, how can i reboot my ipad manually?

my ipad is freezing problem, it indicate some text box, i cant to get into general settings, how can i reboot my ipad manually?

Frozen or unresponsive iPad
Resolve these most common issues:
    •    Display remains black or blank
    •    Touch screen not responding
    •    Application unexpectedly closes or freezes
http://www.apple.com/support/ipad/assistant/ipad/
iPad Frozen, not responding, how to fix
http://appletoolbox.com/2012/07/ipad-frozen-not-responding-how-to-fix/
iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
 Cheers, Tom

My MacBook Pro be ballin' - beachballin' that is. Big freeze problems.

Hi,
My MacBook Pro has decided to start freezing up and beachballing whenever I use Skype, Mail, Plex and sometimes when I use Launchbar. Usually my MacBook locks up for anything from several seconds to a few minutes, making it nearly impossible to get even basic things done. Typically, whenever I load up or type something into the above apps is when it locks up. Mail just locks up whenever I do anything when it's in the foreground. If I leave these apps open, the freezing spreads to other apps I regularly use, such as Safari, or even Activity Monitor or the Force Quit Window when I'm trying to diagnose the problem and quit the problem apps.
It's happened to me a couple of times before over the past year, and I thought I'd fixed it by deleting then reinstalling Skype and Growl (which was also slowing things down a lot) using AppZapper. But that hasn't helped much this time.
It was getting so bad that I tried deleting all my plist files in ~/Library/Preferences, in the hope it was a corrupt plist file. But the same apps cause the same slowdown after having done that, too. Actually, Skype and Launchbar seem a little bit better now. Skype hangs now after I press enter to send a message in Skype. Actually typing is (sometimes, but not always) OK. Launchbar only hangs for a few seconds, and not all the time now. Mail is still awful.
Looking in Console, which I'm not very familiar with, brings up some recurring messages that don't look good:
(I'm not sure if this one is relevant, but it keeps appearing every few seconds)
18/09/2010 14:20:44 com.apple.launchd[1] (com.jft.PdaNetMac[13262]) posix_spawnp("/Applications/PdaNetMac.app/Contents/MacOS/PdaNetMac", ...): No such file or directory
18/09/2010 14:20:44 com.apple.launchd[1] (com.jft.PdaNetMac[13262]) Exited with exit code: 1
18/09/2010 14:20:44 com.apple.launchd[1] (com.jft.PdaNetMac) Throttling respawn: Will start in 10 seconds
18/09/2010 14:20:50 org.apache.httpd[13263] (2)No such file or directory: httpd: could not open error log file /private/var/log/apache2/error_log.
18/09/2010 14:20:50 org.apache.httpd[13263] Unable to open logs
The weird thing is I deleted pdanet ages ago. And searching in Launchbar, Spotlight and Houdahspot shows no relevant pdanet files other than my web receipt for buying it. The above error message keeps repeating ad infinitum.
I suspect these errors have more to do with the problem:
18/09/2010 15:17:27 Skype[14047] Error loading /Library/QuickTime/DigitalVoodoo.component/Contents/MacOS/VoodooSDDV10: dlopen(/Library/QuickTime/DigitalVoodoo.component/Contents/MacOS/VoodooSDDV10, 262): Library not loaded: /Library/Frameworks/DigitalVoodooLib.framework/Versions/A/DigitalVoodooLib
Referenced from: /Library/QuickTime/DigitalVoodoo.component/Contents/MacOS/VoodooSDDV10
Reason: image not found
18/09/2010 15:17:31 Skype[14047] AppDelegate::checkAppFirstRun: error on NSPropertyListSerialization of old_plist: stream had too few bytes
18/09/2010 15:17:51 Skype[14047] Failure with ATSFontGetUnicodeCharacterCoverage(). Disabling font fallback optimization for characters not renderable.
These errors keep repeating as long as I have Skype open.
This message kept repeating when I opened Mail just now:
18/09/2010 15:50:30 Mail[14568] Failure with ATSFontGetUnicodeCharacterCoverage(). Disabling font fallback optimization for characters not renderable.
So perhaps this is a font problem? Does anyone know how to fix this? Any help appreciated. I rely a lot on my MacBook for my work, so the faster I can fix this without having to erase and install, the better. But I'll suck it up and reinstall if that's the only solution.
Thanks in advance! (^_^)

Thanks for the reply. (^_^)
I had a look at the links and found I'd attempted much of what was there already.
Step 2 (clearing the font cache) in the font article looked useful, but I've found it's not helped, unfortunately. In fact, these new error messages have popped up in Console since I cleared the font cache and restarted:
19/09/2010 00:48:18 com.apple.ATSServer[1166] FODBError: FODBReconcileWithAuxFile called: kAuxFileHeadersDontMatchErr
19/09/2010 00:48:18 com.apple.ATSServer[1166] FODBCheck: FODBReconcileWithAuxFile - counts for entries and sizes do not match
19/09/2010 00:48:20 com.apple.ATSServer[1166] ++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
19/09/2010 00:48:20 com.apple.ATSServer[1166] 2010.09.19 00:48:20.32
19/09/2010 00:48:20 com.apple.ATSServer[1166] ATSServer got a fatal error (status: -4) while processing a message (id: 20) from pid=1006.
19/09/2010 00:48:27 org.apache.httpd[1168] (2)No such file or directory: httpd: could not open error log file /private/var/log/apache2/error_log.
19/09/2010 00:48:27 org.apache.httpd[1168] Unable to open logs
19/09/2010 00:48:29 com.apple.ATSServer[1169] FODBError: FODBReconcileWithAuxFile called: kAuxFileHeadersDontMatchErr
19/09/2010 00:48:29 com.apple.ATSServer[1169] FODBCheck: FODBReconcileWithAuxFile - counts for entries and sizes do not match
19/09/2010 00:48:30 Skype[1006] Failure with ATSFontGetUnicodeCharacterCoverage(). Disabling font fallback optimization for characters not renderable.
19/09/2010 00:48:32 Skype[1006] MacContact wrapper could not GetContact with identity:
19/09/2010 00:48:32 Skype[1006] MacContact wrapper could not GetContact with identity:
19/09/2010 00:48:32 Skype[1006] avatarFromLibForIdentity unable to locate contact object
19/09/2010 00:48:32 Skype[1006] avatar96 was not found when trying to cache avatar24
19/09/2010 00:48:32 Skype[1006] MacContact wrapper could not GetContact with identity:
19/09/2010 00:48:32 Skype[1006] MacContact wrapper could not GetContact with identity:
19/09/2010 00:48:32 Skype[1006] avatarFromLibForIdentity unable to locate contact object
19/09/2010 00:48:32 Skype[1006] avatar96 was not found when trying to cache avatar24
19/09/2010 00:48:32 Skype[1006] MacContact wrapper could not GetContact with identity:
19/09/2010 00:48:32 Skype[1006] MacContact wrapper could not GetContact with identity:
19/09/2010 00:48:32 Skype[1006] avatarFromLibForIdentity unable to locate contact object
19/09/2010 00:48:32 Skype[1006] avatar96 was not found when trying to cache avatar24
19/09/2010 00:48:32 Skype[1006] MacContact wrapper could not GetContact with identity:
19/09/2010 00:48:32 Skype[1006] MacContact wrapper could not GetContact with identity:
19/09/2010 00:48:32 Skype[1006] avatarFromLibForIdentity unable to locate contact object
19/09/2010 00:48:32 Skype[1006] avatar96 was not found when trying to cache avatar24
19/09/2010 00:48:32 Skype[1006] avatar96 was not found when trying to cache avatar24
Launchbar also produces similar results as the top half of that pile of errors, as well as the previously mentioned Quicktime Voodoo component errors. Perhaps that problem is significant, too, I don't know... Right now, I'm about ready to just give up and erase and reinstall. But that doesn't prevent the problem from happening again, nor knowing what I can restore from backups without resurrecting the same problems... Any takers?

MDD freezing problem can anyone help?

Hey
Ive been having quite majer problems with my mac. It crashes regularly and im not sure why. It will freeze any time even when running safari and has been known to do it 5 times in one day!!! These are the possable problems i can think of.
1. Hardware problem though i have tested all my ram with memtest and the apple hardware test Cd and it says its fine.
2. i was thinking my mac could be overheating, can this cause it to crash? At the moment its is running at 58.3 *C and all im running is safari, im not even running any widgets. The CPU fan is almost always on (though not at full speed) even when running just safari and i think the barings in the fan could be on their way out because it doesnt sound like the fan is running smoothly at all.
Would it be worth buying a new fan and getting a copper heatsink to bring the temperature down? Im not sure if i should do this in case it doesnt work as it well set me back over £100, if there is no way of finding and fixing the problem i was thinking of getting a macpro though as im a student it will take me about a year to get my hands on that kind of cash
If it helps these are the specs of my mac:
Powermac G4 MDD 1.25DP
1.5GB RAM
OSX 10.4.8 (im running this beacuse 10.4.9 is incompatable with final cut HD 3.0)
GForce 4MX
1X 80GB PATA
1X 200GB PATA
ASUS DVD R (put in a week ago though there were problems with crashing before this)
Can anyone give me some advice on what to do?
Thanks
Tom

Assuming you are reading that CPU temperature with Temperature Monitor software, the specified upper limit for your CPU is 62 degrees C. Therefore, 58.3 degrees shouldn't be causing your freeze problems. Look for other possibilities.
Not that this is your problem, but a friend's upgraded Sawtooth G4 started having freeze problems in Tiger after running several months without any problems. Turns out he had his old DVD-ROM in a Firewire box connected via Firewire to his G4 and the unit started crapping out. Still not sure if the core problem is the DVD-ROM drive or the Firewire case or the Firewire connection, but disconnecting the unit ended his suddenly arising freeze problems.
Try using your MDD G4 with all Firewire and USB (except the keyboard and mouse of course) stuff disconnected from the tower case. If that ends your freezes, it will be a simple process of elimination to find the offending USB or Firewire item.
Good luck,
Carl B.

Blackberry Tour Youtube problem/facebook and phone freezing problem

ok any time i go on youtube to watch a video it never works i always get this error thing that says:
in the top right corner it says Error Playing in red
and then a box opens and says "An error has occered attempting to play media." and then all i can click is Ok
and this has only been since i installed the buzzmetin app and then removed it cause it was just pissing me off
also i docked my phone with my pc to add some music to the media card thats about it.
and now for some reason i cant view youtube videos.
normal videos saved on my media card work fine just youtube from what ive tried.
and then the other problem is with facebook
ever since i connected to my pc and got that app its adding all the pictures of my facebook firends to when they call me. I DONT WANT THIS
and i already went through all the settings and checked them not to show but for some reason it still does?
and also when ever i go to my friends list through the facebook app it starts freezing like mad even though its already loaded.
so anyone have any advice i can use to fix these two problems? mainly the youtube one
the facebook problem is just bothering me but i just use the mobile browser app to get to facebook now for the time being.
ive had my phone for about a month now.
with bell service.
can anyone help?
OH and just on a side note incase anyone can help its pretty simple
is there any way to change the blue tooth access password for my phone?
mine is by default 0000 and i wanted to change it to something different so people cant just access my phone when i have the blue tooth on

YOUTUBE has not release an app for Blackberry Tour yet. The only option you have is to download an app called Vision (http://vision.metova.com/download) I do have BuzzMe app and still watch videos on my phone. Hope that helps! As for your freezing problem, make sure whatever app you open..ie, internet, games, google maps....make sure you close it fully. One way to make sure your BB is as fresh when you wake up in the morning, download an app called Quickpull Lite. Good luck...

Each time the firefox will make com hangs awhile when ply a sound, after close firefox the problem solved.

When Firefox opened, and the system ply a sound, the com will hang awhile, but after I close Firefox, the problem solved itself, if I disable all plugins, the problem solved, can help check which plugins will cause this problem or this is Firefox problem???
== This happened ==
Every time Firefox opened
== ply a sound

I changed the setting, but unfortunately, this didn't fix the problem. This situation does seem to occur more, when I load or reload my eBay home page. I noticed that all data and information would go ahead and load, but the random ads bar would not immediately load and when I would left click anywhere on the page, Firefox would temporarily freeze, the page turns white, Firefox not responding will display, and then the banner would load and everything is fine. I'm wondering if it has something to do with my Flash Player. Any additional suggestions would be greatly appreciated. Thanks! Reggie

TS1717 iTunes will not start on my PC, I have been through all the suggested "iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues" to no avail. Please help

I am trying to get iTunes up and running again on my PC. I have followed the "iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues" I have uninstalled, re installed, made a new user account gone through the system - wide fixes and still no joy. There are 5 Ipod devices in the house and we deperatly need to get this fixed.
Any help would be greatly appreciated
Robert

Refer to following articles to remove SC file(s):
Win 7/Vista http://support.apple.com/kb/TS2363
WinXP http://support.apple.com/kb/TS1776
Then proceed to repair your Quicktime:
Control Panel >
Win7/Vista - Programs n Features.
WinXP - Add n Remove Programs
Hightlight QUICKTIME and click CHANGE then REPAIR.

Adobe Reader 9 Print Freeze - includes Fix

Since installing Adobe Reader 9 on one computer, I cannot print a .pdf file from that computer.
The print process freezes at the small "Progress" pop-up (0 progress) - eventually freezing the computer altogether - forcing a computer reset.
Windows XP Pro SP3, network printers connected to another computer on a home network. Printers are an HP Laserjet and an HP Inkjet. Printer drivers are up to date.
- All other printing, with other file types, works fine from that computer.
- Prior to installing Reader 9, the 8 and 7 Reader versions printed fine from this computer.
- The same .pdf files print fine from another computer.
I've also tried uninstalling Reader 9, and reinstalling it; I also tried uninstalling Reader 9 and re-installing Reader 8, and even re-installing Reader 7. Whatever the problem, it has now disabled .pdf printing from any version of Adobe Reader on that computer, where it had previously worked.
Again, this ".pdf print freeze" problem is only on this computer, and only after installing Adobe Reader 9.
The fix:
Uninstall Adobe Reader 9. Restore computer to a date prior to installing Adobe 9. (Just unistalling didn't do it.)
Install prior version of Adobe Reader - 8.13 works here.
I can print .pdf files again.
I had one .pdf file that I had saved when I had Adobe Reader 9 installed, and still can't print that one.
I got tried of trying every other "Fix" I could find - none worked. The real fix would have been not installing Adobe Reader 9 in the first place, but maybe this will help someone.

You may want to try the windows installer cleanup utility.
Download the utility http://support.microsoft.com/kb/290301

Nokia C7 freeze problem

Hello. I use Nokia C7. All works fine but often when I surf the web browser, use skype, search updates and doing many other things my Nokia C7 freeze and dont (cant) resart. Only option to restart the phone is remove and insert battery. How to FIX this problem?

This problem has nothing to do with applications added or needing software updates. It is purely a hardware problem, there seems to be a fundamental flaw with the design of Nokia phones, and it is very disappointing that they are not more honest about the problem.
My Nokia C7 seems to freeze frequently when processing CPU intensive processes especially, such as trying to watch videos on the BBC iplayer or Youtube, but can happen anytime. The pattern seems to be with these phones (and the N8) that these freezes happen quicker and quicker as time goes on. It is just not good enough to say take the battery out, which is the ONLY way to reboot the phone, do other phone users of different manufacturers have to do this? Not in my experience.
I find it incredible that Nokia, with its dwindling share market, can release these phones without having fully tested them properly. You may have gathered that I feel rather disgruntled with Nokia, I have always had Nokia phones but I am now regretting my decision to start a new contract with this phone. I like it and the features, but what point is there in giving you applications such as the Navigation and the iplayer for example if you can't use them because of freezing.
I will be sending my C7 off for repair next week, in the hope that they have sorted out their hardware issue, but I say beware to anyone else with this phone. If you have had occasional freezing problems, then they will in all likelihood increase as the internal hardware degrades.

7.7 Close / Quit freeze problem FIX

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