7.8 update Lumia 800 - stuck on 7.5, will not upda...

I have recently bought two Nokia Lumia 800’s, both phones are sim free and not locked to a network. One is using a Vodafone sim and the other Orange/EE sim.
The Vodafone phone has updated to 7.8 without any issues, connected it to Zune and it updated stright away... but the other phone on Orange/EE will not update to 7.8 [seems to be stuck on 7.5], If I select update in Zune it checks in and comes back telling me it has the latest software [no errors], I’ve been connecting the phone to Zune daily to see if the update will become available.
Can anybody help me with this query... I dont understand how two phones bought from the same shop in the same week can behave so differently, I cant see how this is down to the network provider?
==============================================================
Orange/EE Fails to update -
Connect to Zune >> Settings >> Phone >> Update >> Result: Your phone is up to date. Current phone software version 7.10 (8773)
==============================================================
Vodafone successully updated –
Current phone software version 7.10 (8858)
==============================================================
Any help will be apprechaited,
Thank You
Solved!
Go to Solution.

Hi Aaron
I also experienced this problem, like you I am also with EE. Luckily I read WP central regularly and found a safe way of updating your phone, however it can take a long time to get right, I spent over 2 hours over Jan 31st and Feb 1st. The process I used was force updating the phone and can be very time consuming. If you would like to follow the process, you can view this tutorial and please note your phone will first have to update from 8773, to 8779, to 8853, and finally 8858 so the process will have to be repeated throughout.
I have no idea what has happened with the update being rolled out to EE but I can tell you that the update was passed on (Not accepted) by T-Mobile US.
Seeing this to be the case it would appear EE could do the same, this way will Bypass all that allowing you to get it
Hope this helps
Alex
Alex
"Give me five and I'll do it in two"

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7.8 update Lumia 800 - stuck on 7.5, will not upda...

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