700w not recognized by Vista with windows mobile device center

please help:
i have a treo 700w that doesn't want to consistently connect to machine I am working on. when it works (rarely), it works fine, when it doesn't there is no explanation. I have restarted both computer and phone, and I can't seem to get a connection made. 
Further I tried to uninstall/reinstall the windows mobile device center, i have removed the sync profiles on both my computer and phone, but nothing is seeming to work. I find it interesting that vista recognized my Smartphone USB device (it shows in the device manager), but that windows mobile device center doesn't show that anything is connected. 
I am connecting via USB, but would be happy to connect via bluetooth, but when i try that approach, it only offers headset/wireless stereo (i'm looking for calendar/contacts/etc). 
any direction would be wonderful - i have searched in google and subsequent pages for an hour already, and I'm thinking someone must have a better way. 
Thanks,
-cb
PS - for those who are forum administrators, the registration process sucks: the password limitations are oddly strong for a simple forum like this, and when you don't put in a proper password from the get-go, it clears your prior selection of device/os/agreement registration, so when you fix the red flags (the password) and submit, it (and only then) tells you that you've forgotten to answer the questions below (that you had already answered before you were thwarted by the password reqs). sigh. 
Post relates to: Treo 700w (Verizon)

Hi AlanG,
I have tried multiple USB connections, and do not have another sync cable. No luck. 
Though, your post gave me an idea and that was to use a safety pin to scrape the contacts at the bottom of the phone. I keep the phone in my pocket most of the time, so there was some visible grime, though i would have guessed that the connection could have been made (it wasn't that grimy, just not shiny). 
The other thing that was interesting is that when it was plugged in previous to the cleaning it shows the device connected to be a " smartphone usb sync ". Post cleaning, it now shows as a " PocketPC ". I'm not sure what the difference is, nor if I should be hoping that it reads "treo 700w", but hey, can't look a gift horse in the mouth, right? 
So, that, in addition with removing all partnerships on both the machine and the treo (and after restarting my phone) it finally connected. 
Wow. What a remarkable pain.  Let's hope it keeps working.
Post relates to: Treo 700w (Verizon)

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