7410 All in one printer problems with working all of a sudden.

My printer seems to have disappeared from my printer list. I have removed the software and re-installed, it sees the printer but nothing shows up in the printer list like it used to. I have set it on a static IP on a wired network. I started running the HP tech assistant and it failed on the Windows item 3rd in the list. The first 2 items passed. It said to power cycle both printer and computer. Did that and same error again. I can't re-run that thing right now but it starts doing things with the scanner when I try to run its fix part of the program and that is where the error comes in. I can't scan, print or fax from the computer any more. I have other computers here and the software works on them so it is something within this machine. Only software added was PC Speedup from the web. Seems to match that time frame when it was put in. It resolved other problems I was having but seems to have screwed up the HP software.
When I try to re-install the software file (latest from the web site) it sees the printer IP, asks if it is the one I want to install which I answer yes to and it goes on its marry way finishing the installation but nothing shows in the printer list after it is done or after it is rebooted.
Any ideas on what to do next?
Don.

Hello dh-agi,
It sounds like that PC Speedup certainly messed something up (probably in the registry). You may have to do a system restore to a point in time before you did so.
However, before you do that, I recommend 'scrubbing' the existing printer installation(s) and starting 'fresh'. To do this, follow the instructions below:
If you are installing from Original installation CD:
1. Insert CD into drive, and then cancel the installer
2. Open My Computer, and then right click on the CD drive and chose open
3. Open folder Util
4. Open folder CCC
5. Run the L4uninstall (unless you have an HP PC, then run L3uninstall)
6. When the uninstall has completed restart the computer
7. Run Disk cleanup from Accessories\ System Tools
8. Download and install the latest version of Adobe flash player using the link below
Adobe Flash Player
9. Download the latest full feature software and drivers using the link below
http://goo.gl/q2hE0
10. Run the download to reinstall the printer
If software was downloaded and extracted to your system:
1. Hold the Windows key + r key, type %temp% in the run field, then hit Enter
2. Look for, and open a folder starting with 7z (Example: 7zS2356)
3. Open folder Util
4. Open folder CCC
5. Run the L4uninstall (unless you have an HP PC, then run L3uninstall)
6. When the uninstall has completed restart the computer
7. Run Disk cleanup from Windows System Tools
8. Download and install the latest version of Adobe flash player using the link below
Adobe Flash Player
9. Download the latest full feature software and drivers using the link below
http://goo.gl/q2hE0
10. Run the download to reinstall the printer
If I have helped in any way, just click the Kudos star on the left. Also, if your issue has been resolved, don't forget to select Accept as Solution

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