7410 prints red instead of black

printer prints red instead of black. When I print a test page from the printer setup there is no problem. This happens with two different computers. The print was working last week.

Hi , Welcome to the HP Forums! I see that your HP Officejet 7410 is printing red instead of black, on Windows 8.1 and I am happy to help! Some questions for you: Are you using Genuine HP Ink Cartridges, or refills? Are any of your Ink Cartridges empty or low? Have you tried printing from another program? If so, what happened?What is the name of the program you are printing from? In the meantime, I would suggest to go through the steps within this print quality guide, Troubleshooting Print Quality Problems with the Diagnostic Page, and let me know what happens! Thank you for posting! “Please click the Thumbs up icon below to thank me for responding.”

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New (Refurbished) OfficeJet 4620 printing red instead of black

Like the subject says... Recently purchased, refurbished OfficeJet 4620. Fresh cartridges, tried cleaning the printhead, and all the connections/settings and suggestions found on http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&dlc=en&docname=c03137135 to try to fix it... still can't figure it out...

Hi JD8,
Welcome to the HP Forums
I understand you have an Officejet 4620 that is printing red instead of black. I'd be happy to help you resolve this, I just need to gather a bit more information!
Is this happening when printing just from the printer as well as the computer? To test this, if you're not sure, please print this Network Configuration Page as it is supposed to print out entirely in black.
If that works fine, and it only seems to be happening from your computer, would you be able to tell me which version of Windows or Mac you're working with, as well as how the printer is connected to said computer?
If it also prints in the red as opposed to black, please have a look through this Printer Does Not Print Black Ink or Color Ink, or Prints Blank Pages and hopefully these steps are of help to you.
Hope this helps, have a great day!!
Please click “Accept as Solution ” if you feel my post resolved your issue, as it will help others find the solution faster
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**MissTeriLynn**
I work on behalf of HP

My Photosmart C5380 printer green instead of black

Occationally my printer is printing green instead of black.
Sometimes it is from the beginning of a document and sometimes it is the middle of a document.
I have tried to change the cartridge but have the same result.
Best regards
Torben Arp
This question was solved.
View Solution.

Hi @tobby37 ,
I'd like to help you with this issue, the black is printing in green sometimes. You have changed the cartridge and are having the same results.
I would do a hard reset to see if that will resolve the issue.
Leave the printer on and unplug the power cable from the printer and wall outlet for 60 seconds.
Then reconnect the power cable to the printer and wall outlet rather than a surge protector.
This ensures the printer is receiving full power and may help this situation.
Try these steps to see if it will resolve the issue.
'Ink cartridge problem' Message Displays on the Printer.
Please disregard the title.
Are you using Genuine HP Cartridges?
What are the ink levels?
Please let me know if you require any additional assistance.
Have a fantastic day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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Gemini02
I work on behalf of HP

HP LaserJet Pro 200 m251nw - Printing Gray instead of Black

HI,
Hoping someone can help. I'm currently using a HP LaserJet Pro 200 m251nw printer, just over a year old, and it all of sudden started printing gray where it should be 100% black. From what I can see all the other colors seem to work fine.
I saw similar posts but nothing clear.
A new black toner cartridge was replaced, system settings restored, multiple cleanings, etc. I currently use a Mac Laptop running Mavericks with the latest drivers that I downloaded.
Am I out of luck? Is this beyond a software issue?
Thank you,
Chris

Thanks for providing that information clodsgn.
Since the self test is printing in gray, it would be a hardware issue. Possibly the toner, hardware or the fuser.
What are all the toner levels?
This can affect the output of the black printing.
Are you using all Genuine HP Toner?
The options are probably different, since you changed to Laserjet 251nw drivers. You can change driver back if you like.
Since right now we are looking at a hardware issue.
Run a calibration on the printer.
On the printer touch the wrench, system setup, print quality, color calibration calibrate now.
Print a Diagnostics Page to see if you have the same results. Trying to determine if it is a hardware or software issue.
Go to Setup, Reports, arrow down and select Diagnostics Report. Check the color blocks, any shadows, each corner check the L-shaped to see if the printer is alignment.
Here is a screen shot:
Try this document to see if it will help.
Troubleshooting Print Quality Issues.
Start at the section for Check toner cartridge status and finish up on Check the paper and printing environment.
What were the results of the Print Quality Page and Diagnostics page?
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

Photosmart C3180 is constantly printing purple instead of black?

I thought that it was simply running out of ink, so I bought a new cartridge. After I replaced it, the printer is still printing black text as purple?

Could you tell me how to run a cleaning cycle for the printer as well. Thank you.

HP D5640 printer prints green instead of black, but only when printing onto printable discs

Hi there, im wondering/hoping that someone can help me solve this, basically my printer works fine when im printing on paper, but when i put a disc in and try to print anything with black in, the black comes out as a bottle green colour, this has happened a few times before and i usually uninstal all the printer software off my pc, then reinstal it and it prints fine, this time however doing that hasnt worked, ive tried all weekend and unistaled it loads of times and its driving me potty, ink cartridges are all fairly new so running low on ink aint the issue.
If anyone can help or advise me on this id be really grateful, oh ive also tried changing the rgb to adobe too and didnt make any difference.
thanks
wendy.

Hi there,
thanks for the message, im using hp photosmart essential 3.5 to print to the disc, my operating system is Windows Vista Basic, and the printer is connected via usb.
thanks
Wendy

[SOLVED] Printer prints white instead of black

Since an system upgrade on 2013-09-18 and the following reboot, my printer started printing fully black areas and text as white. Interistingly gray remains gray. I'm using a Brother DCP-135C. Has anyone an idea which package could have introduced this issue? I uploaded the log of the update. Just before this update everything worked as expected.
Another thing, I found out, is that when printing PDFs with zathura or directly with lpr, this behavior occurs. But when printing with Firefox and PDF.js black texts are correctly printed as black, but Firefox always cuts parts of the printed pages.
My only idea is that the update of linux-firmware or somehow conflict with the Brother driver.
Can anyone help me?
Edit: Firefox seems to have the same issue, when printing black - it just doesn't seem to print text as black, but rather as gray.
Solved: I really don't understand, why gray still worked, but after readjusting and cleaning the print head everything seems fine again.
Last edited by Rachus (2013-09-22 08:27:57)

Use the printer utility to check color ink levels.

Printer prints cyan instead of black after installing the 10.6.8 upgrade.

I've installed the Mac OX update, but it still doesnt work. The printer is a Canon Pixma4700. Anyone had the same problem and found a solution?

Use the printer utility to check color ink levels.

My screen is bickering red instead of black. It is something to do with the image becuase it comes up as red bickerings. Can you please help me?

Everytime i use my ipad, it has a red colour that i cant fix becuase i dont know what it is, please help me.

This issue has been around for a while, if it is what I think it is. If your iPad screen has a red background, users have been dealing with it and "fixing" it by tapping/slapping the iPad on the back of the device.
Look at this ongoing discussion about this issue,
https://discussions.apple.com/thread/3117242?start=0&tstart=0

Green instead of black

Hi, my printer(photosmart 7550), print green instead of black, i tried with up-to-date the drivers and clean the cartridges but nothing is changed.
This problem happens with photo(full), color, and normal cartridges.
What's the problem? thanks
This question was solved.
View Solution.

Why? The same black cartridge is used for documents and photos?
I have 3 cartridges: black, colors, and photos.
this is a document printed:
(http://img189.imageshack.us/i/dsc01501ka.jpg/)
this is the diagnostic print(2 image but same print):
(http://img684.imageshack.us/i/dsc01500k.jpg/)
(http://img641.imageshack.us/i/dsc01498qi.jpg/)
Thank you

HP Business Inkjet 2800 Printing Magenta Instead of Red

Hi,
We've got an HP Business Inkjet 2800 in the office that is printing magenta instead of red. I'm printing from Windows XP. I've aligned the cartridges and cleaned the cartridges, and still haven't been able to solve the problem. Any suggestions?
Thanks,
Cory

Hello mikesorr,
On the bottom of the ink cartridge is a small chip that the printer reads to help determine information about the ink. You may want to inspect that area to ensure it is clean and inspect inside the printer where the chip makes contact with the printer contacts to ensure there are no spillage or other debris which may cause the chip to not be read properly.
Also it may help to also post your question on the HP Enterpise Business Community since the product is a business model, the community there may have additional troubleshooting steps or other information that may assist you.
If I have helped you in any way click the Kudos button to say Thanks.
The community works together, click Accept as Solution on the post that solves your issue for other members of the community to benefit from the solution.
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Printed image is half black and half red on A4 paper

I printed an image using Windows's default printer program.
The black photo ink cartridge is very low and the text one is around half.
I printed the image onto A4 paper in landscape. The image takes up most of the page.
The last half to be printed looks red.
Which cartridge prints images onto A4 paper?

Hey there @KyleGriffiths , Welcome back to the forums!
The printer will use a combination of all of the ink cartridges to print, to best answer your question. I posted a link below for you to check out as well, which is all about how ink is used. You can certainly try troubleshooting "Print Quality" issues for the type of concern you have, which should let you know if the ink cartridge(s) or printhead is to blame for the quality issue. Try the troubleshooting guide below to find out.
Ink Usage in Inkjet Printers
Fixing Print Quality Problems for the HP Photosmart 7520 e-All-in-One Printer Series
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I hope you have a great Friday, let me know the results and I will do my best to help!
R a i n b o w 7000I work on behalf of HP
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My HP photosmart 5520 series is printing yellow instead red

My printer is printing yellow instead of red. It is a HP Photosmart 5520.
Could you please help solve this problem?
Jill

Hi @Jill21
I'd like to help you with your Photosmart 5520. I understand the printer is printing yellow when it should be printing red.
Please use the following document to troubleshoot the issue; Fixing Print Quality Problems for the HP Photosmart 5520 e-All-in-One and HP Deskjet Ink Advantage 5....
If the issue remains unresolved after following all of the steps in the link above, I recommend contacting HP. Don't hesitate to call, although the printer may be out of warranty, the cartridges could be in warranty; therefore, there wouldn't likely be a fee for the phone support. HP will, at HP's option, either replace products under warranty that prove to be defective or refund the purchase price.
They could even determine after troubleshooting that it is a problem with the printer, in which case they may offer you a discount on a newer model.
The number to call HP is 1-800-474-6836 for Canada and US, or you can Contact HP Worldwide.
To find the “Warranty Ends” date, look in the following table for the date's location on each product. The date follows the YYYY/MM/DD or YYYY/MM format, where YYYY indicates the year, MM indicates the month, and DD indicates the day.
I hope this helps.
Please click the Thumbs up icon below to thank me for responding.
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Sunshyn2005 - I work on behalf of HP

DJ D4260 prints very light grey instead of black(WinXP).

Cartridges are set correctly set color/black. Color prints fine. I've tried turning off greyscale. When printing test page, color is fine but nothing black will print (or it's so light grey I can't see).

Hello,
Have you able to print sucessful pages in black before? Is this a new black cartridge? I might recommend removing the black cartridge to ensure the all of the protective tape has been removed. Once confirmed, I've attached a link below that may assist in getting this resolved. Good Luck!.........
http://h10025.www1.hp.com/ewfrf/wc/document?
docname=c01287226&cc=us&dlc=en&lc=en&product=2510771&tmp_track_link=ot_search
(Although I am employed by HP, I am speaking for myself and not for HP)
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Is there a way to change the default action for clicking a "Print" button on a website to open Print Preview instead of the default system printer?

When I am at a website that contains a button for printing (Gmail, for example), is there a way to change the way that functions, so that when I click "Print", Firefox will open Print Preview instead of taking me to the default system printer?

You can apply system-wise "negative" color effect under Settings > General > Accessibility, by toggling the White and Black switch - and, in iCab Mobile (and some other, better browsers / PDF readers), its own "night mode" negative color scheme.
Otherwise, no, you can't do anything else except for asking third party app authors to add selectable back/froeground (=text) colors to their apps.
There is an article dedicated to this question: http://www.iphonelife.com/blog/87/do-you-find-your-idevices-screen-be-too-blueis h-or-just-too-harsh-bedtime-reading

7410 prints red instead of black

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