7515 printer thinks its out of paper and is not

My HP 7515 printer-scanner thinks it is out of paper when it is not. I have done the trouble shooting advised with no improvement. I also vacuumed for paper dust that might be fouling up any sensors. This has not been a heavily worked computer. My old 4215xi still does the majority of my printing.

@ SusanK210044 -
* Try removing all the paper from the input tray and looking with a flashlight into the rollers in the paper tray. Make sure there isn't any small pieces of paper, or a full sheet, caught in the rollers.
* Also, check the steps in the document, found here, for steps to help troubleshoot an Out of Paper error message. This will help determine if it is a settings or hardware based issue and provide steps to help fix the no feed problem.
@ 207 -
* Make sure there isn't a small piece of paper on the inside, right side of the printhead. This is a common spot for a small piece of paper to ball up and give this error message.
* Also, have you followed the steps in the paper jam troubleshooting document for this printer? A real or false paper jam will be troubleshot in the same manner. The document can be found here.
Hope this helps.
-------------How do I give Kudos? | How do I mark a post as Solved? --------------------------------------------------------
I am not an HP employee.

Similar Messages

C309A PRINTER GIVES FALSE "OUT OF PAPER" MESSAGE AND WILL NOT PRINT WHEN TRYING TO PRINT ENVELOPES

When trying to print an envelope, I get an error message - "out of paper" and cannot proceed.

Hi novalani,
This could be as simple as dirty feed rollers but could require servicing in the end. See this article for feed problems. Give the steps a shot and let us know if it helps.
Best of Luck!
You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

Why does my printer keep saying out of paper? it's not!

My printer tries to pick up paper for a long time then tels me its out of paper...It's not. Is my machine broken? I just bought it like 2 months ago. What do I do or where do I take it to get it fixed?

Reset the product
With the product turned on , disconnect the power cord from the rear of the product.
Unplug the power cord from the wall outlet.
Wait at least 15 seconds.
Plug the power cord back into the wall outlet.
Reconnect the power cord to the rear of the product.
If the product does not turn on by itself, press the Power button
try printing again
if this doesn't work...
If you just purchased 2 months ago you are STILL in warranty an will get free support if you call
1800.474.6836
If they are unable to resolve over the phone you may be eligible for a free replacment.... but they will have to go thru trouble shooting first. expect to spend close to 1 hour on the phone.
If I have solved your issue, please feel free to provide kudos and make sure you mark this thread as solution provided!
Although I work for HP, my posts and replies are my own opinion and not those of HP.

Its out of battery and when i plug it in to charge it will charge until it turns on, and then just stops charging?

its out of battery and when i plug it in to charge it will charge until it turns on, and then just stops charging?

Try a resetting of your phone just to cover that base - Hold down Home and Sleep buttons for at least 10 seconds and see if the phone powers up.
If the phone was completely dead, powering through wall socket is best approach. I've never been able to charge off of a PC if it was completely dead.
If all fails, bring the phone in for service since it is still covered by warranty.

10.9 Reports HP Laser Jet is out of toner and will not print: printer does in fact have sufficient toner.

10.9 Reports HP Laser Jet is out of toner and will not print: printer does in fact have sufficient toner.

That message originates from the printer, not the Mac. Get in touch with HP, perhaps they have an explanation.

I had my iphone 4s synced to itunes on my work laptop. The IT group at work stripped out that installation and will not allow me to reinstall. My iphone insists it has to sync to my work laptop itunes. How do I change iphone settings to look at an itunes

I had my iphone 4s synced to itunes on my work laptop. The IT group at work stripped out that installation and will not allow me to reinstall. My iphone insists it has to sync to my work laptop itunes. How do I change iphone settings to look at an itunes installation on my personal laptop?

dcotejr wrote:
I had my iphone 4s synced to itunes on my work laptop. ... How do I change iphone settings to look at an itunes installation on my personal laptop?
You cannot.
By Design the iPhone can Only Sync to One iTunes Library at a time.

HT201412 My Ipad is not responding. It has the small apple in the middle of the screen with the little "thinking" flower symbol surrounding it, and does not respond to restoring. We received an error message when trying to restore from itunes.

My Ipad is not responding. It has the small apple in the middle of the screen with the little "thinking" flower symbol surrounding it, and does not respond to restoring. We received an error message when trying to restore from itunes.

What to Do When Your iPad Won't Turn On
http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
iOS: Resolving update and restore alert messages
http://support.apple.com/kb/TS1275
iPad: Unable to update or restore
http://support.apple.com/kb/ht4097
 Cheers, Tom

HT4623 hi there i have an iphone 4 i think it started installing ios6 and did not complete and now my phone refuses to restart

hi there i have an iphone 4 i think it started installing ios6 and did not complete and now my phone refuses to restart it just keeps on rebooting

Try forcing the phone into recovery mode. Disable ALL anti-virus & firewalls first.
Turn your phone off, then:
Leave the USB cable connected to your computer, but NOT your phone, iTunes running, press & hold the home button while connecting the USB cable to your dock connector, continue holding the home button until you see “Connect to iTunes” on the screen. You may now release the home button. iTunes should now display that it has detected your phone in recovery mode, if not quit and reopen iTunes. If you still don’t see the recovery message repeat these steps again. iTunes will give you the option of restoring from backup or as a new device.

HT201210 i keep getting error code 37 on my ipad 1 its in dfu mode and will not restart pls help

i keep getting error code 37 on my ipad 1 its in dfu mode and will not restart pls help

Error 20, 21, 23, 26, 28, 29, 34, 36, 37, 40
These errors typically occur when security software interferes with the restore and update process. FollowTroubleshooting security software issues to resolve this issue. In rare cases, these errors may be a hardware issue. If the errors persist on another computer, the device may need service.
http://support.apple.com/kb/TS3125

I just installed Photoshop elements 11. Install fine. When I clicked to open Organizer, I received a messaging indicating that it was out of date and coudl not be upgraded. How can I address/fix this?

I just installed Photoshop elements 11. Install of the application was fine. When I clicked to open Organizer, I received a messaging indicating that it was out of date and coudl not be upgraded. How can I address/fix this?

Thank you for the replies. I'm afraid neither one helped.
kglad, I never get to any error code so your link can't help.
Jeff, I looked at your link and
a) again, I never make it to an error code
b) I'm definitely connected to the internet
c) I can access secure sites; I tried connecting with the firewall disabled and the same thing happened, so I don't believe it's a firewall issue.
d) I don't understand the checking host sites - this is far too complicated for a novice user. It should not be this difficult to get a software running. I don't want to mess with these kinds of settings.
e) I followed the steps for the global sign in root CA and my screen looks the same as the picture here.
I can't activate the software offline as there is no option to generate a response code when I click on having trouble connecting to the internet. All I get is a prompt to change my password.
If the problem were simply connectivity from my computer, then why does the box completely freeze? Can't cancel, can't click on the little X to close it, can't right click on the box to close it. I have to reboot every single time. I know others have had the same problem and I haven't found any answers that I could apply.
I don't understand for the life of me why Adobe does not have TELEPHONE customer support. I have spent 2 days on this, this is crazy.

CD Ripped Music on iPhone6 Greyed out in iTunes and will not Sync/Transfer

I recently added my MP3 files back into iTunes. I didn't seem to have any issues transferring any of these songs to my iPod Nano or work iPhone4s. When I try to transfer these items to my new iPhone6 they are greyed out in iTunes and will not transfer. I can, however, view and play the library when switching to the hone share file on wi-fi.
What am I not able to transfer these songs to my iPhone6?

Actually I just corrected this on my own by syncing specific items and checking nothing at all and then going back to select everything.

When Firefox opens my MSN homepage is out of date and will not update

When Firefox (v 4) opens my homepage is out of date and will not update to the current date even when reloaded

I'd recommend you delete the URL to your homepage which is causing the problem via Tools | Options | General and then go to the MSN homepage again and click the button "Use Current Page".
MSN may have changed the coding in the URL which is causing Firefox to load an outdated page with your current settings.

Firefox in my htc crashed so i restarted it and i think it sent a feedback and do not track me feature was on will firefox use or see mey history?

<blockquote>Locking duplicate thread.<br>
Please continue here: [[/questions/931766]]</blockquote>
Firefox in my htc crashed so i restarted it and i think it sent a feedback and do not track me feature was on will firefox use or see my history? i dont want them to use or see my history

Hi, I posted a reply in this thread: [https://support.mozilla.org/en-US/questions/931766]. To avoid multiple discussions, let's all continue there.

Hello every one, am having issue with my itunes, for some reason or another my icon in the itunes doesnt change, its stuck on Songs, and will not let me get playlist or anything else. can any one tell me if that can be fixed

hello every one, am having issue with my itunes, for some reason or another my icon in the itunes doesnt change, its stuck on Songs, and will not let me get playlist or anything else. can any one tell me if that can be fixed

http://support.apple.com/kb/TS3694#error-1
Error 1 or -1
This may indicate a hardware issue with your device. Follow Troubleshooting security software issues, and restore your device on a different known-good computer. If the errors persist on another computer, the device may need service.

Macbook is out of power and will not charge. Charger is fine as is working on fathers and sisters MacBooks - what should I do?

Macbook is out of power and will not charge. Charger is fine as is working on fathers and sisters MacBooks - what should I do?

Does the connecter seem to be making good contact? Is yours a model with a replaceable batttery or not?
Might have to visit an Apple Retail store genius bar, or authorized repair and have them check out the battery to see if it has failed.

7515 printer thinks its out of paper and is not

Similar Messages

Maybe you are looking for