7520 Black won't print

I have a C410c Photosmart printer and the black printhead would not print. I tried all of the fixes on here and it would't work. I decided to buy a new photosmart printer and it worked fine. For about an hour, now it won't print black. Obviously it is something in my system that is causing this problem, but the software diagnostic says everything is fine. But no black. Two hours ago when it ran the set up there was a complete picture, but now it is absent. Please help.

Hello there! Welcome to the forums @CindyBill
I understand your new Photosmart 7520 is not printing in black ink and I have a suggestion to offer you.
If this guide does not help and the printer still will not print in black, please consider calling HP directly to inquire about a replacement.
Fixing Print Quality Problems for the HP Photosmart 7520 e-All-in-One Printer Series
HP's contact info:
If you are calling within North America, the number is 1-800-474-6836 and if you are calling outside of the US/Canada,: click here.
All the best
R a i n b o w 7000I work on behalf of HP
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This question was solved.
View Solution.

The document here has troubleshooting steps that may help resolve black not printing on your Officejet 6500a Plus. Be sure to check the vents. If the above does not resolve the problem the post here may help.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
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Dear Friz,
Thanks for answering, but that's the first thing I tried., and repeated several times, with no results. I've been talking to several computer-savvy friends, and this is a common problem with HP all-in-ones, with no resolution. Bob from HP has not answered me, and that's because he doesn't have an answer. The only answer is to throw it away. I'm glad you're printer is working, but my is useless. Have a happy holiday and new year!

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Hi @rhare
I see you are having troubles with your black ink.
Please complete all of the steps in the following document; Printer Does Not Print Black Ink or Color Ink, or Prints Blank Pages Although I hope this resolves the issue, it might not. As you have a 5525, If the issue persists, I would suggest calling HP Phone Support, even if your printer is out of warranty, as you may require a replacement printer.
The number to call HP is 1-800-474-6836 for Canada and US, or you can Contact HP Worldwide.
Please let me know if the document resolves the issue, or if you called HP and the outcome of the call. Thanks.
Please click the Thumbs up icon below to thank me for responding.
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Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
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The troubleshooting steps in the document here may help resolve black not printing on your Officejet 6500 e709 wireless printer. Be sure to check the vents as shown in solution three.
If the above does not resolve the issue then soaking the printhead as shown in the post here may help.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

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Hi Allie
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[Personal Information Removed]

Hey @Woohop ,
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This question was solved.
View Solution.

The document here may help resolve black not printing on your Photosmart 7525. Go through each of the steps, but be especially sure to check the vents as shown in solution six.
If the steps in the first seven solutions do not resolve the issue the post here may help.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

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Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

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Please read this post then provide some details. What printer model? What operating system? Is the black cartridge an original HP or a third party or refill/renamufactured cartridge? (The symptom is typical of a poorly refilled cartrdige....)
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

7520 Black won't print

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