7520 not printing from photo tray

Brand New 7520 is not printing from the photo tray. I am printing from photoshop CS5 and I do not see where I can select the photo tray. In this instance, I am selecting 4x6 paper, but then it tries to print from the main tray, which I have emptied so I do not continue to print on plain paper. I have browsed some of the previous posts, but I have not been able to find a solution. It there a way that I can tell it to always print photos or a certain size paper from the photo tray? The reason I bought this printer was to be able to print small photos. Any assistance would be greatly apprecaited! Ciao!

I understand now. I want to provide a document on how to print photos in version 10.6 which should be relatively close to your settings. If this doesn't help you, let me know and I will gladly hand-write individual steps for you, this is just a little easier at this time. I have learned from personal experience that the main tray will not even register the photos, as I had a customer one day kept getting an out-of-paper error message during ePrint and he did not know you had to lift up the see-through tray to put photos in there. That isn't to say it is not possible through a Mac program. ePrint is really basic so it likes everything to be perfect. Tell me if the above link helps you. If not, I have your version of Mac (I believe) and this printer. I will see if I can recreate this if you need me. PS- Thank you so much for providing this picture for me for troubleshooting purposes. Might I add, that is a beautifully artistic photo.

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Help - photos are not printing from photo tray uToshiba Laptop

Hello,
I just got a new toshiba satellite laptop and when I try to print photos using the glossy photo paper in the photo tray, it keeps pulling from the regular paper tray. I have tried selecting all kinds of the HP paper, but it still prints out on regular paper. I also have a desktop and I have the exact same settings as that and the desktop pulls from the photo tray but the laptop doesn't. Can anyone help?
Thanks so much,
Shelly

If you are unable to print photos, the first thing that comes to mind is that you have the wrong tray selected. I would start with Solution 4 of this document for a walk-through on how to setup the photo tray. I know you are not experiencing an out of paper error message but it covers all of the steps you would take to print to the photo tray. This printer has ePrint. Have you set that up yet? I am curious because I want you to try to email the printer an attachment of your photo because ePrint photos default to 4x6 and go straight to the paper tray. This test will narrow down to if this is a printer problem or a setting in your computer. Read through that link and let me know if it helps or not. If not, how is the printer connected to the computer and what kind of computer are you using?
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Why will my HP6510 not print to photo tray when I print directly from my computer?

Why will my HP6510 not print to photo tray when I print directly from my computer?
I am able to print to the photo tray when I print from a memory card, inserted directly into the printer. However, when I try to print a picture saved directly to my laptop through my wireless connection, the picture prints from the main tray. If I take the paper out of the main tray, I get the out of paper message. When I first bought the printer, I had no problems with this issue. The printer is about 2-3 years old. I have gone into the HP software on my laptop and set the preferences for photo tray, along with the size I wanted and the photo paper I was using. By the way, it is HP photo paper. I have also done the same on the print screen on my laptop. In addition, I have gone into preferences on the printer itself and chosen "Prompt for photo tray." I have also uninstalled and reinstalled the HP software on my laptop. I successfully printed the "practice picture" during the reinstalling process. None of this has solved the problem.
I have no problem printing a document from my laptop wirelessly to the printer.

Hi mountainnana,
Thank you for your response, sorry the guide was not what you were looking for.
Here are some other suggestions:
Open the HP Solution Center (icon is normally on the desktop.) Click on Set Preferences, Click on the Paper/Quality tab, for the Source choose Tray 2, choose the right paper size and media type. Click Apply, and then OK. Then try printing your photo again.
If that does not work there could be a driver/software conflict happening. If that is the case please try our HP Print and Scan Doctor.
Otherwise, proceed with a uninstall and reinstall of your printer software using the HP Printer Install Wizard for Windows.
Hope this solves your issue, and have a good day!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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HP Envy 7645 won't print from photo tray

FIXED my own problem!Never thought to try setting the paper size to 4x6 in/10x25 cm! That's apparently what I get for being metric-phobic (or ignorant). But really, why provide a 4x6 option in the first place? I can't get my Envy 7645 printer to print from the photo tray. I'm specifically trying to print from the Photos app. I select the print option, set the printer, paper size (4x6), and paper options to "print from photo tray." I select print, and the HP print dialog appears and from there I am unable to set the photo tray as the paper source. The dialog comes up with "Default Settings" as the Presets option and when I scroll down through the dialog to select the Paper Type/Quality option, it shows paper type as HP Photo Papers, Quality is set to Normal, and the Source is set to Automatic (which fails to print from the photo tray; it defaults to the main tray). When I try to shift from Automatic to Photo Tray, I get an error message that says "The paper size selected is not supported by the Photo Tray. To print with the Photo Tray, go to the Page Setup dialog, choose a paper size supported by this tray, and then return to the Print dialog." At this point, I have no idea where to find the Page Setup dialog (it's not immediately apparent in the avialable options and I can't seem to find it under any of the Photos print options). Further, I don't understand why I'm getting the error in the first place as the paper installed in the tray is, indeed, 4x6 (as set in the original Photos dialog). I've tried playing with any number of varities of options (e.g, changing from HP Photo Papers to the generic other photo papers option, not specifying size of photo paper) and any time I select the photo tray option, I get the error message.

Hey , Welcome to the HP Support Forum. Did you still need assistance? I see that you have some interface questions about printing photos from a Yosemite Mac using your HP ENVY 7645 e-All-in-One Printer. I would like to help. Have you installed your printer's full-feature driver on the Mac? If not, click here to install. Also, for your information, your printer's specifications re: supported photo paper sizes is available here. When I tried printing a photo from my Yosemite machine (albeit with a different printer) this is how I configured the print job: If I had the option I would also recommend setting the paper type to correspond with whatever kind of photo paper you're using. If this approach doesn't help try the following steps: Uninstall your printer - click here for instructions. Repair disk permissions on your Mac - click here for instructions. Once you've finished running the above-noted utility, restart your computer. Lastly, click here to reinstall your printer. Please let me know the result of your troubleshooting by responding to this post. If I have helped you resolve the issue, feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon below and clicking to accept this solution. Thank you for posting in the HP Support Forum. Have a great day!

Why wont my HP All In One C5280 printer print from photo tray after upgrade- vista to windows 7?

I recently downloaded an upgrade for windows home premium. Used to have Vista. Now my HP C5280 All In One printer will not print from the photo tray when settings are correctly set. This is after I ran HP Update. What do I do next.

I would try running the HP Print Diagnostic Utility. Go to http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-91788-1&lc=en&dlc=en&cc=us&...= and see what part fails.
The PDU checks the connectivity, spooler condition, online status, device manager, print queue, ports, driver, conflicts, and default printer.
Although I am an HP employee, I am speaking for myself and not for HP.
If I have resolved your issue, feel free to provide Kudos and make sure you mark this thread as solution provided.

7515 keeps trying to print from photo tray when main tray selected (Mac)?

Just started uing a iMac with the 7515. It's driving me nuts that it keeps trying to print from the photo tray when I have main tray clearly selected in the print dialog box.
I'm trying to insert the picture of the print dialog box, but doesn't seem to be working. In presets (the second selection box from the top) I've got "Print from Main Tray" selected pretty plainly.
Turning the printer on and off does not help.
Any help appreciated.

Hey Chriscic,
Welcome to the HP Forums!
Always the best recommend steps to start off with when troubleshooting with a Mac, is to reset the printing system. Then verify, and repair the disk permissions.
So to start with the reset of the printing system, I have included the document 'Macintosh: Resetting the Printing System in Mac OS X'. Please select your version of Mac, and follow through the steps. If you have Mavericks, you can follow the steps for OS X v10.8. Also, please do not re-add the printer just yet.
After the reset of the printing system, you will need to complete the verify, and repair of the disk permissions. I have included the document 'Disk Utility 12.x: Repair disk permissions'. For step three when it asks you to select a disk, please select your hard drive. Once the repair has completed, please restart the Mac.
After the Mac has restarted, you can now add the printer back into the print queue. The try to print. Are you still experiencing the same issue? Or are you able to print from the main tray?
If you do require further assistance, please let me know the version of Mac OS X you are running. If you need it, I have included the document 'Finding your OS X version and build information'.
Looking forward to your reply.
I worked on behalf of HP

My hp 6500 all in one will not print from photo gallery

hav downlaoded digital pics and tried to print from photo gallery with no success. documents will print from ms word but cannot print pics

Hmm, that is troubling. What operating system are you running on your laptop?
You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

New HP Photosmart 7520 won't print from photo tray

EDIT: It will feed from the phototray if I print the photo from the Windows Photo Viewer. However, it still refuses to print straight from the jpg, even though I explicitly specify in all the settings that I want to print a 4x6 from the photo tray. Is this typical behavior? I assume it would print correctly from other photo editing and viewing software, but haven't checked that yet so cannot be certain. PREVIOUS POST: I just got this printer, and cannot make it print from the photo tray. It printed from the phototray during the installation and setup, but that was the only time. The rest of the time, when I try to print a picture, it only selects from the regular paper tray. Is there some magical procedure involved? I have a Windows 7 operating system, and just installed everything from the HP site. I uninstalled and reinstalled, but still it doesn't work. I load a sheet in the phototray, make sure the correct printer is set, select the paper size (in this case 4x6in, the sample photo paper that came with the printer), select HP Everyday Photo Paper, Glossy, click Print, and the printer ignores the phototray and prints from the regular paper tray. I have scoured the web and the answers provided do not solve the problem. This is very frustrating. If I cannot get this resolved in another day or two, I will be returning this printer and will try a different brand.

I have already looked at that link and tried all the things I can try at home, aside from replacing the print heads. Nothing works. The magenta seems to be the biggest offender. When I print photos that have a lot of magenta in them, I also get the horizontal lines, so it is not just the regular paper used by the printer's quality report (my first suspicion, sadly proven wrong). I see now that this printer also cuts off the image when printing a borderless photo. I have not found a solution for that yet, either. It also went crazy in the middle of a print job (told me that I needed to power it off, lost its wireless connection, regained its connection, but would not talk to the computer). I had to turn it off and on again to reset it, and after that it seemed to print, at least. This printer has been a very expensive mistake, considering the ink and paper I have gone through in the past week. I have four days to decide if I want to return it and just eat the cost of the ink cartridges. I am seriously considering it at this point, but will try to work things out for another day or two.

Can't print from photo tray and can't set my usual margins

I have a Photosmar tD7560 printer. My computer is an HP Pavillion e9120y PC, recently upgraded from Vista Home Premium 64 bit to Windows 7 home premium 64 bit (clean install). The printer was not compatible with Windows 7 but the issue was resolved here when I was advised by a member to download a fix. (Thanks again!)
I have printed with no problem until today when I tried to print out a 4x6 index card from the photo tray. I set the paper size to 4x6 but when I tried to print it, i got an out of paper message. I put paper in the main tray and it printed from there.
Also, suddenly I cannot reset my bottom margin to .5 inches, it must be.59 or greater. This happened after I tried to print from the photo tray because before, I was able to set a .5 inch margin. (This is in Word 2003)
I hope someone can help with this!

Hello AnnArritola,
Welcome to the HP Forums! The HP Officejet 5745 printer defaults to the main paper try. Printing using the printer’s dedicated photo tray can be accomplished by accessing the print driver and selecting the photo tray before printing. Below is a support document that should help with the necessary steps.
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c04392289&tmp_task=useCategory&cc=us&dlc=en&lang...
Regards,
Steve_S_HP
p.s. A quicker method once you’re in the printer driver is to go to the shortcuts tab and select photo printing (this will automatically select the dedicated photo tray).
I am a HP Employee.

B210a Unable to Print from Photo tray

I have recently purchased a Photosmart Plus B210a. However, I am unable to print photos from the photo tray even though I have set the printer properties to do so. It repeatedly tries to print from the main paper tray. Can anyone help???

Hello,
As far as I understood you noticed that unable to print with device due to not pick up or feed paper from the Photo Tray.
Please try to perform the following TS steps at link;
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02686262&cc=us&lc=en&dlc=en&product=4021935&tmp...
hope it helps,
Take it easy,
Say "Thanks" by clicking the Kudos Star in the post that helped you
Although I work for HP,my posts and my replies are my own
please mark the post that solves your problem as "accepted solution"

Aperture won't print from photo tray on HP Photosmart 6520

I've just started having a problem printing 4x6 photos with Aperture. When I print a borderless 4x6 glossy using the photo tray on my Photosmart it works fine. When I say to print a 4x6 borderless using the photo tray with photo premium paper it prints from the main tray rather than the photo tray. Plus now it's giving me a picture with borders, even though I specified borderless. Anyone have this problem?

Sorry, I do not know anything about your Printer. Have you looked, if there is an update for your printer driver, before you start reinstalling Aperture? If yes, upgrade your printer driver first. Also check, if you are having the same problem when printing from a different user account. Maybe some settings in your user accunt or startup items are interfering. You could also check, if printing from iPhoto or Photoshop has the same problem (but don't waste expensive photo paper on these tests ).
What is the Aperture version you are using?
Let me ask this: is there a problem deleting Aperture and reinstalling it? Will I lose anything? Thanks.
Your images are stored in the Aperture library/libraries, and your settings in your user library. This should not be affected by reinstalling Aperture. But do not reinstall, without ensuring that your backup is current.
How to reinstall will depend on the Aperture version you are using. This support article describes the procedure - ignore the title of the document - it is written to help with a nasty bug.
See: Aperture 3.4: May quit unexpectedly on launch after updating
Regards
Léonie

HP 6510 & Windows 8.1 - how to print from photo tray?

Hello
After update to Windows 8.1 [Dreamspark] I loose some print options.
Now i can't change paper size when i choose photo tray in drivers.
Photo tray works, the printer normally prints the images such as the ePrint or from the panel on the printer, but not from Windows 8.1.
This is how it look:

You don't help, beacouse its Windows 8.1 (RTM) version from school.
I have Dreamspark licence for Windows 8.1 - like developers.
So, HP don't support for windows 8.1? Hah, nice...

Cannot print from photos app on iPad

After update to iOS 8.1 iPad will not print from photo app to air print printer. Tried turning both on and off but nothing works. Can print from Safari. When printing from photos app message comes up printer needs paper which it does not. Anyone else?

Hello,
Thank you for your help. Unfortunately, when trying this I do not have Usage as an option under the Settings/General tab.
Also, I have an original Ipad, which doesn't have a camera.
Regards,
Claire

7520 all in one will not print photos from photo tray from computer

7520 all in one printer photodmart will not print photos from computer from the photo tray

Hi,
By default it picks main tray, you have to tell it to pick papers from photo tray:
Regards.
BH
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Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

Why do 4x6 photos not print from computer on 7520 HP printer

In settings I changed it to 4x6 photo paper and set it at that default. Then when I want to print from the 4x6 tray it tells me the tray is empty meaning the 8x11 tray is empty, which should be empty. It should switch to the 4x6 tray but it does not do that so therefore I can not print 4x6 photos. What else can I do? Am I missing something?

I found the answer to my own problem. Leave the paper in the bottom tray as well when one puts photo paper in the 4x6 tray. That is the reason it tells me my tray is empty when in fact the bottom 8x11 tray should have paper in it as well. Only the Settings need to be changed for 4x6 photo paper and then change it back to the 8x11 to letter paper.

7520 not printing from photo tray

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