7520 scan to email stopped working

unable to connect to web services I tried all posted fixes

If your printer is unable to connect to web services. First unplug router and printer for about 1 minute. then plug router up first then printer. Then try to enable web services. If not successful and you still get same error message.
Follow below steps and check you are able to perform scan to email:
1. Obtain your printer's IP address
a. This can be done by pressing the wireless icon on printer.
2. Enter the printer's IP address in a browser.
3. Select the network tab at the top of the page.
4. On the left select networking.
5. Select Network Address (IP)
6. Select Manual DNS Server
a. Manual Preferred DNS should read 8.8.8.8
b. Alternate DNS Server should read. 8.8.4.4
7. Select apply you might get a warning just select okay.

Similar Messages

Scan to email stopped working

Scan to email was working fine until I moved the printer to another room. It has stopped working on both my Mac nd my husband's Lenovo - both are gmail addresses. I tried to unplug as suggested in the Forum, moved the printer back to the original room, turned off router and printer and on again etc. still the same problem. I have to travel in a couple of days and have numerous documents to scan. Please help.

If your printer is unable to connect to web services. First unplug router and printer for about 1 minute. then plug router up first then printer. Then try to enable web services. If not successful and you still get same error message.
Follow below steps and check you are able to perform scan to email:
1. Obtain your printer's IP address
a. This can be done by pressing the wireless icon on printer.
2. Enter the printer's IP address in a browser.
3. Select the network tab at the top of the page.
4. On the left select networking.
5. Select Network Address (IP)
6. Select Manual DNS Server
a. Manual Preferred DNS should read 8.8.8.8
b. Alternate DNS Server should read. 8.8.4.4
7. Select apply you might get a warning just select okay.

HP Photosmart 7520 scan to email not working / working only once in a while

I have read through all of the answers that I can find as to how to fix the scan to email function on my printer. The printer is only a couple of months old. I am using a Mac. I need this to work. The problem is that while I always receive the emails, they don't always have the scan attached to them. Sometimes, but not always.
When I scan one page, it works. When I scan 10 pages, it works about half the time. When I scan 25 pages, as I sometimes do, it doesnt' work.
HP, please fix this ! It worked just fine a couple of weeks ago!
Machta

Hi Machta,
Welcome to the HP Support forums. I see that your scan to email feature of your Photosmart 7520 seems to be inconsistent when attaching the scanned documents to the email.
Please start by assigning a manual IP address and manual DNS servers to your printer. If you are unsure how to do this please click here. It will take you to another post I’ve done that has the steps with screen shots. Don’t fret that the screen shots are for a Photosmart 7510 printer, the steps are the same.
If you have already set the manual IP address and manual DNS servers, then please call HP’s Cloud Services at 1-855-785-2777 if you live in the USA/Canada region. If you live outside the USA/Canada region please click here to find the Technical Support number for your country/region.
Regards,
Happytohelp01
Please click on the Thumbs Up on the right to say “Thanks” for helping!
Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
I work on behalf of HP

Laserjet 500 MFP Scan to email stopped working

Hi,
We have three LJ500 M575's, which we have been using for around 10 months with no issues.
All three devices use the same Exchange User.
This week we started to get SMTP Protocol Errors when sending scan to email, I have checked the Log and the error is 44.10.01 SMTP Protocol Error.
I ran through the setup wizard and left the details the same, at the end I sent a test email, and this is fine, I have sent these internal and external to the company, and each time the test email is delivered.
When I then go back to scan I get the same 44.10.01 error. I have changed the username and ran the same test, with the same results, I am able to send the setup test email, but when I go to scan I get the same 44.10.01 This is the same across all three devices.
I have flashed one of the devices with Firmware 2304061_439478, but this has had no effect.
I cannot see any errors on the Exchange side.
Any ideas anyone?

@ITD
‎Thank you for using HP Support Forum. I have brought your issue to the appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post ( serial numbers and case details).
If you are unfamiliar with the Forum's private messaging please click here to learn more.
Thank you,
Omar
I Work for HP

My S5 corporate email stopped working. I heard it is a bug in LOLLIPOP. Has anyone heard this?

My S5 corporate email stopped working. I heard it is a bug in LOLLIPOP. Has anyone heard this?

Sorry to hear of the issues you are experiencing, StephenjCrane. We definitely want to make sure your work email is working. When you try to access your email, are you receiving an error message? Are you using the default email client, or a third party application? Do you know if other coworkers are also experiencing the same issue?
Just in case, please try a wipe cache partition as this can help stop a number of issues.
http://vz.to/1uorSMg --When you reach Step 4, please choose Wipe Cache Partition, and not Wipe Data/Factory Reset. Once this is done, please select Reboot to restart your phone.
When you try to access
NicandroN_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

Scan to email dont work

I am very frustrated.
Not only does the scan to email not work but this forum seems silly. everyone is posting the same question and apparently there is an answer but instead of the answer being posted, it is being sent to the people asking the question individually. Defeats the purpose of a forum, no?
Ok. so now I registered to this forum. below is the same problem I had. Can you email me the answer too?
Hello Garytech1.. Please send me the fix. I believe I have the same issue. Scan to email from control panel does not work as it should. Everthing else works. when I first setup the email/pin it worked once and now it only says "preparing to scan" and then timesout and tells me to try again later. I even disabled/re-enabled web services. Then it worked one time and now gives me the same issue. Please help
Thanks!
Joe

Hello @joebob999 ,
Sorry to hear about the recent issue when trying to Scan to Email. I do not know the steps that Garytech1 is sending via the Forum's Inbox, but you can send him an inbox message directly by clicking his name above. In the mean time, I would like to offer a few suggestions that may help.
Check for updates on the printer, Getting the Latest Firmware and Product Updates.
Power off the printer and ensure the power cord is connected to a wall out let.
Next you want to power reset the router. If it has a power button press that, if not, remove the power cord. Wait 60 seconds and then allow it to power back up. Once router is fully on, power up the printer.
Test the Scan to Email, if it works there is no need to continue. If it doesn't, try the next suggestion.
Refer to this Thread answered by a colleague of mine happytohelp01 : Efax 7510 still won't work after turning off/on ePrint several times. Follow the steps to setup a Manual I.P and DNS for the printer over the network. The steps will be the same, if not very similar for your printer as the one in the above post.
Try to Scan to Email once done, if still unable to Scan to Email, continue below.
Go back to the above Thread, rather than using the DNS suggested try this set; Primary DNS Server : 209.244.0.3 & Secondary DNS Server : 209.244.0.4.
Try to Scan to Email, if the feature is still not working you will need to call HP's Cloud Support team. If you live in the USA/Canada, 1-855-785-2777. If you live outside the USA/Canada, click HERE to find the Technical Support number for your country/region.
I hope this has helped, if it has, please let me know what step helped.
JERENDS
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

HP G4050 "HP Scan Resources has stopped working" and the program closes

Scanning photo negatives, and all was working well until I updated the HP software.
RUnning on an HP laptop, 64 bit, Win 8.1 64 bit, most current version of scanner software (is there no way on the software to find the version no.? I deleted the download after installing)
Have rebooted the machine. Closed the scanner, turned off/on, reinstalled software and all combinations of these three.
load the negs. preview. rotate, crop, click "finish". It scans the first neg, gets 95% of the way (according to the work bar progress), throws up a message:
"HP Scan Resources has stopped working" Close the program. On the close screen it suggests the above 3 retrys, and gives the "extended error info" as :
8,[(4,0,-2147023170)] I presume that may mean something to someone.
Am about 1/2 way through scanning 5,000 negatives, and this has cropped up. Bizarre, as the laptop has not changed from the get-go (new HP laptop). WhaddaIdo?

Hello WRJP, and welcome to the HP Forums, I hope you enjoy your experience!
I see you are running into scan issues. I would like to help.
I would suggest Uninstalling the Printer Software.
Once it is uninstalled, I would suggest putting your system into clean boot mode within the Microsoft configuration. You can do so by following this document: How to perform a clean boot in Windows.
Once the computer is in clean boot mode, I would suggest reinstalling the HP Printer Install Wizard for Windows.
Good luck and please let me know the results of your troubleshooting steps. Thank you for posting on the HP Forums!
Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.

Email stopped working--can't send or receive

My email stopped working yesterday. I had tried to send a large file --ppt.-- and it sat in the outbox and wouldn't transmit, so I deleted it. Since then I can't send or receive email. My wireless system is OK; I'm on Firefox now. How can I fix email? My O.S. is Leopard 10.6.7, laptop is MacBook Pro.

My email stopped working. When I upgraded to IOS6 on a 4s. Well, nothing changed but the os, and I finally figured out that when you put in your user name, you have to put in the @yourprovider.com
When they wrote the code they forgot to add the little piece of code that would translate and transmit your user name with the @provider.com.
Once I changed it to [email protected] it immediatley started working

AOL email stopped working

My AOL email has stopped working. I've tried clearing the cache, clearing out and re-entering my password. I can't delete the account - I've tried repeatedly, but since it is the default account and that can't be changed, deleting it is out of the question, I guess. I haven't gotten any new mail in over a week. Taking the battery out or shutting off the phone and restarting don't work either. I'm out of tricks. Help, please. Thanks.

The VZW service center rep advised us to download the Yahoo app rather than use the one that came with the phone. That worked for us.
DITTO on the VZW techs ignoring user questions.
From: kyes731
Sent: Friday, December 28, 2012 8:09 AM
To: <Personal information removed for privacy>
Subject: Re: AOL email stopped working - Re: AOL email stopped working
Re: AOL email stopped working
created by kyes731 in Samsung Galaxy S III - View the full discussion
Message was edited by: Verizon Moderator

Microsoft Exchange email stopped working "Cannot Get Mail" message

About 4 days ago my work email stopped working altogether. Every time i open the application, a message 'Cannot Get Mail - The connection to the server failed.' appears. This happened about a day after i installed 2.2 firmware.
I spoke with my IT department and they haven't made any changes on the server.
I deleted all mail accounts on my phone but to no avail. I did a complete restore of the phone and it still doesn't work.
I had my phone replaced yesterday for a different issue, it came with 2.1 software and i still was not able to connect to the server.
One more thing, when i initially set up the account, i get an error message 'Unable to Verify Certificate'.
The email was working fine for about three months before that.
Any help would be very much appreciated since it's my work phone and i rely on having access to my email everywhere i go.
Thanks,
Message was edited by: imbGraff

Try rebuilding the mailbox. This can take awhile if you have a lot of mail.
Rebuild mailbox
https://discussions.apple.com/message/20180176#20180176

My Ipod touch email stopped working after installing Update

my Ipod touch email stopped working after installing the latest firmware update from Apple what should I do?

Hi, jewlssch.
Thank you for visiting Apple Support Communities.
If the Mail application will not launch, I would recommend processing any available updates on your Mac Pro and test launching Mail. If the issue persists, process a reinstall of Mavericks.
Reinstall OS X
http://support.apple.com/kb/PH10763
Make sure to backup all of your data prior to reinstalling OS X 10.9.
Back up your Mac
http://support.apple.com/kb/PH11371
Cheers,
Jason

IPhone 4 Email stopped working

From yesterday, my email on iPhone 4 stopped working. I deleted the account and reset the account many times. Still just spinning and showing "Checking for Mail.." In box is blank. Need help. Thanks in advance!

Not sure if this is the same thing, because my symptoms are slightly different (not limited to wireless vs. 3G). My iPhone 4 Email stopped working yesterday, constantly connecting or checking mail and spinning...only stopping every 30minutes to 1hr. The reason I end up recognizing this problem is all of a sudden I'm out of charge because the phone goes active and never stops.
I'm nearly 100% sure this is not hardware, because this is the issue I hoped to get away from with my iPhone 3G. Had the issue ever since 3.1.3 upgrade. I did not carry anything over from the old phone (did not sync with my itunes backup), so everything is different, shiny and new except for the e-mail and calendar accounts that I connect to (I even put those settings in manually).
I'm starting to think that it has a relationship to the calendar, some sort of cross mail and calendar issue. I'm able to completely disable calendar syncing on Exchange and MobileMe and Mail starts working again. Plus Calendar was the first application to crash.
At least the whole iPhone OS didn't end up crashing which is what my 3G used to do. Would be nice to know exactly what the bug that is triggering this, I'm guessing there is some kind of amount of external mail/calendar events synced trigger.
Message was edited by: DoggydaddyX

BBM & Email stop working every morning....

Every morning my BBM, Whatsapp, Email and Facebook notifications stop working....
BBM has a red clock when sending and doesn't receive and the others don't receive or send anything...
The only fix has been pulling the battery or doing a soft reset with ctrl+alt+delete.
I have tried reinstalling the apps, reinstalling the OS (don't know how to format and reinstall tho)
Can anyone give me some solutions? Does it sound like a hardware problem?
My phone is a brand new out the box Blackberry Curve 8520, its got an etisalat sim card as I live in Dubai if that matters.

Cat and Maximo,
> Let me try to get that straight. Your BM does static NAT for your
> mailserver (and other boxes), and suddenly UDP and ICMP from these
> natted servers through the BM still works, but TCP doesn't?
Yes. That's what it looks like.
> Can you still do TCP *to* the BM from the natted devices when that
> happens? As you say your proxy continues to work, it sounds as if TCP in
> general on the server continues to work, but does it also work from the
> mailserver?
Everyone browsing via BM proxy continues with no interuption.
The mail server can telnet to any other server on the internal LAN but
nothing past BM. DNS continues working for the mail server too.
> If really nothing changed, this might be a (succesful) DOS attack of
> some sort. I wonder if a LAN trace could reveal anything of interest.
Do you mean port scan the BM server?
I know that "nothing has changed" is a loaded statement. The only thing
(that I know of) that has changed relatively recently is the addition of
the Squid server. It has been running behind the BM server for about 3
weeks. Recently I added a filter exception allowing the Squid server to
access higher ports (dyn/tcp).
But, as I noted before, I think removing ipflt should eliminate any
doubts there. Is there some way Squid could be corrupting something there?
The problem was compounded this morning (saturday). I came in today so I
would have the network essentially to myself. But, to my surprise,
everything was ok.
Cat, You're right. This server is no spring chicken. It is an IBM
Netfinity 3000. Its probably 3 or 4 years old (maybe more). I will think
about this as a hardware problem but I just wish the thing would die
altogether and get it over with. :o)
Thanks,
Brian

Scan to email not working after software update

I got a software update notice on printer yesterday and after that scan to email has stopped working. its EXTERMELY slow to connect and dont work at all.
I spent an hour restarting and resetting router and printer, and nothing has helped.
Please fix the new software update.

Hello Dexter123,
Welcome to the HP Forums.
I see that you are having some issues when attempting to scan to email.
Please click on the following link for instructions on how to Scan from Windows 7 With the Full Feature HP Software for HP Multifunction Printers.
I suggest that you go through the entire document on the Scan to Email section just in case a setting has been changed.
If the troubleshooting does not help resolve your issue, I would then suggest calling HP's Technical Support to see about further options for you. If you are calling within North America, the number is 1-800-474-6836 and for all other regions, click here: click here.
Thanks for your time.
Cheers,
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP

Photosmart 7520 scan to email problem. Unable to connect to web services

I have a Photosmart 7520 working perfectly and suddenly since a week ago when I try to scan to email problem I get the error Unable to connect to web services
I followed all the forum instructions. Removed power for over a minute from the router and printer and connected the router first.
I checked that the apps in the printer main screen work ok,
I followed the suggested steps below
1. Obtain your printer's IP address
a. This can be done by pressing the wireless icon on printer.
2. Enter the printer's IP address in a browser.
3. Select the network tab at the top of the page.
4. On the left select networking.
5. Select Network Address (IP)
6. Select Manual DNS Server
a. Manual Preferred DNS should read 8.8.8.8
b. Alternate DNS Server should read. 8.8.4.4
7. Select apply you might get a warning just select okay.
And nothing works.
Any help please??

Hi Iru67,
Welcome to the HP Support Forums. I understand that you are unable to connect to web services, therefore not allowing you to use the scan to email feature of your Photosmart 7520 printer.
Please call HP’s Cloud Services at 1-855-785-2777 if you live in the USA/Canada region. If you live outside the USA/Canada region please click here to find the Technical Support number for your country/region.
Regards,
Happytohelp01
Please click on the Thumbs Up on the right to say “Thanks” for helping!
Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
I work on behalf of HP

7520 scan to email stopped working

Similar Messages

Maybe you are looking for