7650 scanner not working on windows 8.1 64 bit Dell

I have downloaded the 8.1 64 bit software/drivers for the 7650
I have downloaded hp print doctor
hp print dr runs it's diagnostic and quits at the driver scan and refers me to hp support.
I have newly installed the software
unplugged and turned off the scanner
turned the scanner back on
restarted the computer
same result.

To get your issue more exposure I would suggest posting it in the commercial forums since this is a commercial product. You can do this at Commercial Forums.
I hope this helps!
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

Similar Messages

New HP probook 440 G1 internet explorer ver.11 not working in windows 8.1 64 Bit

New HP probook 440 G1 internet explorer ver.11 not working in windows 8.1 64 Bit. When I open it closed or crash in a moment.Please help for the issue.
M Khan

Hi,
I suggest you check the fix in this article:
Fix: Internet Explorer freezes, crashes, hangs in Windows 7 | 8
http://www.thewindowsclub.com/internet-explorer-freezes-crashes-hangs
If it doesn't work, please help to post back the IE crash dump file here for our research:
First enable app crash dump collection by copying following words into notepad, saving it as dump.reg and importing it:
Windows Registry Editor Version 5.00
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Windows Error Reporting\localdumps\iexplore.EXE]
"DumpFolder"=hex(2):63,00,3a,00,5c,00,63,00,72,00,61,00,73,00,68,00,64,00,75,\
00,6d,00,70,00,73,00,00,00
"DumpCount"=dword:00000010
"DumpType"=dword:00000001
"CustomDumpFlags"=dword:00000000
Then, open IE to repro the issue. If crash issue appeared, please find the crashdump file under c:\.
To further help you, please upload this file into Skydrive and shared the link here.
Also, you can try to analyze dump by yourself if you would like to：
How to analyze app crash dump file:
http://blogs.technet.com/b/askperf/archive/2007/05/29/basic-debugging-of-an-application-crash.aspx
Kate Li
TechNet Community Support

HP 3050 Scanner not working with Windows 7

My HP 3050 worked fine with XP. Now that i have a computer with Windows 7, the scanner will not work. I called HP, and they do not have a fix, and their Windows 7 computer with HP 3050 scanner works the same way. Do you have any suggestions?

Hi Donaldparis,
After researching from the HP website, I realize that they do not release the HP LaserJet 3050 All-in-One Printer driver for Windows 7. It means that you will install the Windows 7 built-in basic driver and use the basic features. For more information about how to install the basic driver, you may refer to the following link:
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&taskId=120&prodSeriesId=3463669&prodTypeId=18972&objectID=c01856597#category4
Note: Since the web site is not hosted by Microsoft, the link may change without notice. Microsoft does not guarantee the accuracy of this information.
If it does not work, you may also try to install the printer driver for Windows Vista under compatibility mode.
Install driver under compatibility mode & Administrator level
==================================
1.Right click on the exe file for driver and click Properties.
2.Click on the Compatibility tab.
3.Select “Run this program in compatibility mode for.”
4.Choose Windows Vista (Service Pack 2) from the drop down list.
5.Select “Run this program as an administrator” option under the Privilege Level topic.
6.Click Apply, click OK.
7. Please double click on the exe file again.
Good luck!
Arthur Li - MSFT

Canon PIXMA MP140 Scanner not working in Windows 7

I have been having problems in getting the Scanner function to work properly in Windows 7. This is the message I receive everytime I try to scan or preview a scan in Windows 7:
Cannot communicate with scanner.
Cable may be disconnected or scanner may be turned off. Check status.
Scanner driver will be closed.
I have installed the latest drivers from the Canon Support website. I have even tried installing the latest Windows XP driver in Windows 7 with no effect. I have also tried using a different USB Cable and connected the USB Cable to a different USB Port on my Computer with no luck.
The Scanner works fine in WIndows XP SP3. I upgraded my Computer to Windows 7 SP1 and now have a problem with the Scanner.
Any ideas? It is supposed to work in Windows 7 I've checked the Canon and the Microsoft website which both say that its compatibie.

This printer/scanner is NOT compatible with Windows 7 32-bit.
I tried installing the latest MP Driver v1.06 and the MP Navigator 3.1 software in Windows XP compatibility mode and Windows Vista compatibility mode.
I even tried using the MP Driver v1.00 and MP Navigator 3.1 software (provided on the CD-ROM that came supplied with the printer) in Windows XP compatibility mode and Windows Vista compatibility mode.
I only had slight success with the MP Driver v1.00 which comes supplied on the CD-ROM with the printer.
When I installed this driver in Windows XP compatibility mode, it wouldn’t scan in MP Navigator 3.1 at all but in Windows Fax and Scan it would let me preview a scan then complete a full scan. But would then refuse to preview or scan anything else after that unless I turned the printer on and off and restart the computer.
This is obviously a driver compatibility problem with Windows 7.
I’m amazed at how Canon has tried to pass this printer/scanner off as being compatible with Windows 7 when it clearly isn’t. I know it works with Windows 7 64-bit but lets face it most people are using 32-bit systems not 64-bit.
It looks like there hasn’t been any proper testing done by Canon. Its poor form from Canon and the lack of replies in this thread is deafening. Seeing as this is the official Canon forum I was hoping there would be at least 1 or 2 replies saying try this and try that but I’ve tried everything there is to try at my end and I’m at a loss at what to try next.
I won’t be buying any Canon products in the future because of the poor after sales service and outright lies about compatibility of one of their products with newer Operating Systems. My next Printer/Scanner/Copier all in one will be an Epson or a HP.

HP7520 Scanner not working on windows 8.1x64 bit PC

Scanner Does not work on my win 8.1X64 PC neither wireless, not usb. Everytime I try I got an error message
It works on my wifes's win7 X32 bit PC. I have run HP Doctor, and it says :
unistalled and reinstall latest software, but nothing.
Device manager shows this : Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19).
It wont let me updrade firmware. I tried in different PCs win 7X32, usb and wireless and still nothing. It displays "an error was found" when attempting to upgrade firmware.
Of course I checked all the requirements, on my 2 PCs, through USB cable , but I always got the same error message.
According to my PC , the firmware version is ELM1CN1409AR. However, the firmware version on HP website is ELM1CN1320AR (older?). My PC is a Win 8.1 X 64 bit, Asus Z87 pro motherboard, Intel i7 4770k processort 16GB Kingston Hyperx ram, Nvidia GTX660.
I don't know what else to do. any Help would be appreciated.
This question was solved.
View Solution.

Welcome to the forums mvcad!
I saw your post about the installation issue you are facing with your Photosmart 7520 model. I will gladly do my best to assist you with this! Thank you very much for all of the excellent screen shots as well by the way! I have some questions and something for you to try to start out with.
Are you able to make copies from the printer itself?
If the copies are working fine, remove/uninstall the printer from the Device Manager, complete a Clean Boot and Disable your Firewall (Re-enable later) and then try to run the installation: HP Photosmart 7520 e-All-in-One Printer Download.
If those steps don't do the trick to have the printer installed correctly, please answer the following question and let me know the results from the above steps.
You mentioned you have tried installing the printer on 2 PC's. Are they both showing the same error when attempting to install?
Thanks for posting in the community, hope to hear from you!
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

Validity fingerprint scanner not working on Windows 10

I downloaded the Validity driver from the website, but my fingerprint scanner isn't working. When I was running the Insider previews it did work and I was able to use Windows Hello. But now with the full version, it does not work. Is there an updated driver or one from another device that would work?

Your solution might depend on your particular setup. Reference:HP ENVY dv6t-7300 CTO Quad Edition Notebook PC ========================================================================Scenerio 1You have HP SimplePass installed -- and you did not say whether or not this is the case -- AND you are running (some version of) the original Series 6 HP SimplePass program that was installed (shipped) with your computer. This Series of the program may, or may not, want to run in your new Windows 10 Operating System. I have read one member's claims that Series 6 HP SimplePass, that is, HP SimplePass probably version 6.0.100.276 -- does run in Windows 10. I cannot verify that is the case. How? Reinstall the existing Validity Driver:Uninstall - do NOT delete the Driver from the Device ManagerReboot (Restart) the computer and log inCheck to make sure your Sign-Options are set in PC Settings If your Series 6 HP SimplePass program is not behaving itself, that is, the program starts and then balks, the Splash screen starts / stops / flashes / freezes, then you might try: Hard Reset / Forced Reset"Repair" the SimplePass program (Programs and Features)Tryoverloading the program, that is, installing the program over the top of itself without removing the existing program from the computer. ========================================================================Scenerio 2 You have been running Series 8 HP SimplePass. There is a new Windows 10 compatible Series 8 HP SimplePass program available:sp71729 HP SimplePass V8.01.46A W7-W10 32/64bit How? Reinstall the existing Validity Driver:Uninstall - do NOT delete the Driver from the Device ManagerReboot (Restart) the computer and log in Download and install the new Series 8 HP SimplePass programPackage will likely download to your Downloads folder >> Double-Click to installReboot (Restart) the computer and log inCheck to make sure your Sign-Options are set in PC Settings========================================================================Scenerio 3 Some odd combination of other factors not listed In any case, you want to reinstall your Validity Sensor Driver. You can likely use the Driver for Windows 8.1 you already have:sp58900 Validity Sensor V4.4.234.0 Win8-Win8.1 Windows 10 Native LogonEven if you do not wish to use HP SimplePass -- or if you have never used it and do not even have it installed -- once you have reinstalled the Validity Sensor Driver, you might check / adjust / manage your PC Settings > Accounts > Sign-in Options Windows Native logon can get you logged into the computer with your fingerprint -- so far, it cannot log you into Web Sites. Reference, Help, Tips:Instructions to Upgrade HP SimplePass Read the first page: Dragon Document Guidelines When you see a Post that helps you,Inspires you, provides fresh insight,Or teaches you something new,Click the "Thumbs Up" on that Post. Click my Answer Accept as Solution to help others find Answers.

Bootcamp: Sound not working on Windows Vista Ultimate 32-bit

Hello everyone, I've got quite an unsual problem (whell at least I think anyway). On my iMac (Mid 2008, 2.4Ghz C2D, 2GB ram, 2400XT), I recently installed Windows Vista Ultimate (32 bit). I've been using the sound out of the speakers, until now when I decided to connect some extenal speakers. I have the bootcamp drivers installed (from Snow Leopard DVD). When I plugged the headphone jack into the headphone socket on the back, I noticed that the sound was still coming out of the speakers, so I opened the preferences and it showed that I had something plugged into the line-in jack- which I didn't! I removed the headphone jack from the headphone socket and plugged it into the line-in. Nothing changed in the preferences. So basically, Windows thinks the line-out port is line-in! I would appreciate some help with this issue, not sure how common it is!
Thanks :-)

Hi I'm not sure if this is going to help but have you got the service pack 1 installed on your laptop as when I installed it on my desktop the first time it caused blue screen errors and gave me loads of problems including error messages that seemed to come up with every application I opened and an annoying driver IQRL equal or less than but couldn't work out why and then in the end I had so many problems I had to totally reformat my desktop and I removed my XP scanner and webcam(both had vista drivers) and when I reinstalled the service pack 1 it was fine, so do you by any chance have anything attached to your laptop that was XP and has vista drivers as these seemed to be what was causing my errors.
Also a question about your graphic card drivers, I've got the same laptop as you and was looking for the graphic card driver updates and couldn't find them anywhere on the site, where did you find yours? I'm using Vista Home Premium 32 bit , my model number is A200-28P(PSAE6) and I'd love to know if there is a newer graphics card driver but can't find it on the knowledge base so the fact you've updated yours would you mind pointing a new user in the right direction :-)
Thanks,
Simreaper

Remote desktop connection not working in windows 7 Pro x64 bit sp1 3389 port not working

i have still facing same problem in last two week in my system RDC not working . i have installed in my system windows 7 x64 bit Pro sp1 then i check 3389 port working or not in my system use the command netstat -a -o command in
command prompt but this is my bad luck its not woking in my machine after i have decide to change RDC listening port via registry i have change it 3389 to 3391 after restart my system, and
after again testing using same command but no any change again rdc not listening . After i have search this issue on search engine google bing and microsoft , i have found more solutions but i have try one
uninstalled two microsoft updates first is kb KB2621440 second is KB2667402 and after again restart my system and again installed KB 2667402 But not change i have already enabled Remote Desktop connection in windows 7 and select the option
any version computer running , i have try three and four time enable disable remote desktop connection in my machine . but not change i have all windows firewall disable and uninstalled anti virus they intalled in my machine , and using the Mcafee
stinger tools to scan my machine to remove virus but stinger is not found any thread in system. ihave already run this command in my system sfc /scannow Please Can you help me to fix this issue.

Hi,
When you try to start the Remote Destop Connection, what errors it showed out?
Could the other PCs connect this PC with the RDC?
So you have read this blog?
RDP connections might fail due to a problem with KB2621440 - MS12-020
Did you reinstalled the KB2621440?
Besides, did you follow this guide to enable the RDC connection?
Connect to another computer using Remote Desktop Connection
And also this guide?
Why can’t I connect using Remote Desktop Connection?
Please take a check with those settings again.
Best regards
Michael Shao
TechNet Community Support

USB MIDI not working in Windows 7 Pro 64-bit

The problem is that even though my devices are recognized in Control Panel/ Sound and in Device Manager, no MIDI data actually flows and I cannot sync my keyboard to the Yamaha software that edits it. The error message in the Yamaha software reads
“The following MIDI ports can not be opened at this time”. At first, MIDI was working and I could sync up, but after about a week, right around the time I uninstalled and re-installed a MS Lifecam, it failed and has not worked since.
I have been working directly with Yamaha tech support on the issue for some time. I have a Yamaha SX70 XS keyboard, which is recognized by Windows as a connected USB device. It is self-powered, not powered by USB. I am using the Yamaha USB-MIDI driver version
3.1.2 for Windows 7 64-bit (the latest driver). And the latest versions of all their editing software for Win7 64-bit. They assure me that those work for other users of Win7 64-bit. In my case though, everything shows up in Windows, but MIDI doesn’t actually
work. And I cannot sync to the keyboard due to the above error message.
Yamaha tells me that their USB-MIDI driver is installing fine on my machine, except that it’s missing a windows driver at the bottom of the driver stack. (You can see this in Device Manager, Properties/Driver tab, then Driver Details. The missing driver
is ksthunk.sys, which I think handles kernel streaming. Sounds like that would relate to MIDI data. They have never heard of this driver not showing up there, and they cannot reproduce the problem. ksthunk.sys is on my machine in c:\windows\system32\drivers\
and in the registry the image path is \SystemRoot\system32\drivers\ksthunk.sys
All devices are “working properly” in Windows Device Manager, despite that missing driver. Yamaha MIDI Driver is shown in Control Panel/Sound, and it can be worked with there (opened, closed, configured, etc.). I have also tried three different USB
cables (but those shouldn't be an issue since the keyboard is showing up in Windows).
I was also advised by Yamaha to edit registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Drivers32 and remove all midi, midi1, midi2, etc entries, then uninstall and reinstall all drivers. Which I did, but it didn't help.
So far, no amount of re-installation, event viewing, uninstalling devices, numerous reboots,etc has fixed it. On this machine, that driver just doesn’t hook up to the Yamaha MIDI driver and show up in the stack.
So it looks like it may be a Windows 7 config problem on my machine, and I'm hoping someone here can give me some advice on how to fix it. The Microsoft forums contain a fair number of users reporting similar problems, some are audio and some are webcam
related. I've followed those threads, and done several of the suggestions, but haven't found a solution to this one.
This is a Dell XPS 8300 Windows 7 64-bit PC with all the latest updates, only about six weeks old. I've been struggling with the MIDI problem for most of that time. I'm an IT professional (network and systems admin), so you can be fairly technical
in your response.
Any suggestions will be welcome. Thanks in advance.

I am so glad I found keyman7's description, since I have exactly the same problem.
The problem is not related to MIDI output! I have it with a pure USB-MIDI-input device (keyboard), whichs produces "unknown externeal error" every time I try to select it as input. The same thing occurs with a USB-MIDI-Cable.
I compared the driver details from my system (Dell T1500 windows 7 pro 64 bit) with those of another windows 7 pro 64 bit. On that other system the device works like a charm (so it is not the hardware, either).
On the other system I find ksthunk.sys in addition to the modules that are listed on my system as well (beeing \windows\system32\drivers\drmk.sys, ..\prtcls.sys, ..\USBAUDIO.sys and \windows\system32\SysFx.dll, ..\WMALFXGFXDSP.dll).
Can it be some other USB driver is interfering with this driver stack? I have no idea how to figure out which one it could be. Or, it has been suggested in other threads with somewhat similar looking symptoms, ksthunk.sys has been removed as UpperFilters
entry?
Help - please!

Flash not working on Windows 8.1, 64 bit, Flash Player 15 it is so bad I cannot use any browser or web page including Adobe, it has taken me an hour to get here

I have Windows 8.1, 64 bit, Flash Player 15, and use Firefox browser, Flash Player keeps crashing on every web page including Adobe, I cannot play games, this is a screen shot of the problem
I have done all the FAQ's disabled hardware acceleration, cleared caches, etc, etc, it is so bad that I cannot browse the internet or play game unless I want to spend hours trying to get 30 mins browsing or gaming

I have Windows 8.1, 64 bit, Flash Player 15, and use Firefox browser, Flash Player keeps crashing on every web page including Adobe, I cannot play games, this is a screen shot of the problem
I have done all the FAQ's disabled hardware acceleration, cleared caches, etc, etc, it is so bad that I cannot browse the internet or play game unless I want to spend hours trying to get 30 mins browsing or gaming

Skype not working on Windows 8.1 64 bit.

Hello.I'm on Windows 8.1 64 bit.I installed the latest version of 7.7 of Skype.But I'm getting the following error.Windows cannot find 'C:\Program Files (x86)\Skype\Phone\Skype.exe'. Make sure you typed the name correctly, and then try again. Then Skype doesn't open..Plz help.

Go to Windows Start and in the Run box type regedit and then press OK button. This will open Windows Registry. Find there this key: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options Expand this key and if you seer there an entry for Skype.exe, delete it. In order to find the right key in the Registry, you have first to click on HKEY_LOCAL_MACHINE, next on SOFTWARE, next Microsoft, e.t.c.

Canon mf4720w scanner not working on windows 10

i've updated to the latest windows 10 driver. printer is working fine but the scanner is not. the mf toolbox doesn't recognize the driver...

OK, after reading about people having the same problem after upgrading to Windows 8.1, it appears all you have to do is uninstall the Toolbox and drivers, re-install them, and after rebooting the computer everything seems to be working again.

MF4150 scanner not work on windows 10

Hello everybody, after fill this long procedure: http://community.usa.canon.com/t5/Printer-Multifunction-Support/MF-4150-Scanner-Problem/td-p/76522 and install all the newest driver / Toolbox, I still not able to scan from my device. Inside the device manager I can see under scanning devices an item called Canon MF4100 series and the so tell me that the device is working ok. Therefore, with Toolbox, when I press any scan button, no windows appeare. I have try also with the Microsoft Scanner application from the store but the application stay on wait... status for ever. Also in Toolbox settings there is the Canon MF4100 series as device to use but nothing is possible. Thanks for the attention. Marco

I had a similar issue after upgrading to Windows 10, and through trial and error, I fixed it through permissions. Try this: Find the folder where the photos/documents are normally saved.
Right click and select Properties
On the Security tab, select your username, or the home group, in the list of user names
Click 'Edit'
Click on 'Allow' for all permissions.
Click 'Apply' Hope this helps you too

HP Laser Jet 6P does not work with Windows 7 Pro 64 bit

HELP!!
I have a HP Laser Jet 6p with the standard Centronics Parallel Port on the printer.. i bought a new computer and it does NOT have the Parallel IO port on the motherboard.. i am using Windows 7 Pro edition 64 bit..
I purchased a centronics to usb cable from Cables Unlimited.. this cable does NOT support Win 7 64 bit... i spoke to the Tech support there....
The printer is 11 yrs old.. but works like the day it came out of the box..
Can someone please Help .. i am in dire straights..
Ty
Henfischer
<text removed for privacy>

Hi,
I have to buy a new computer and I was worned about this happening. Did you ever get it resolved or do I have to downgrade to XP to keep my printer?
Thank you for your help
CMLN.

Laserjet 4240n driver does not work with windows home premium 64 bit

I recently was given a HP laserjet 4240n by my employer to use in a remote office. I am using a Windows version 7 home premium 64 bit laptop. I have tried the HP install wizard - no support for this printer. I have tried downloading the "correct" driver - but that doesn't work either.
I assume that there is something wrong but I have spent hours and still haven't been able to figutre out what is wrong and how to fix it!
HELP!
Thanks,
Steve

Hello Steve04104,
I am sorry, but to get your issue more exposure I would suggest posting it in the commercial forums since this is a commercial product. You can do this at http://h30499.www3.hp.com/hpeb/
I hope this helps!
HevnLgh
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

7650 scanner not working on windows 8.1 64 bit Dell

Similar Messages

Maybe you are looking for