785GTM-E45 - Half of Memory Being Recognized

MSI 785GTM-E45
AMD Phenom II 840
4GB RAM Kingston HyperX DDR2
Basically my sticks of ram are only being recognized as 1GB sticks instead of 2 GB sticks.
- I have Windows 64 Bit
- This is occuring inside the BioS this is not a software issue
- Both sticks are 100% working condition, I have tested them in other machines
- BioS is updated at version 8.8 I believe (12-2010 version)
- I have checked and unchecked all options within the BioS I feel safe trying
- This occurs with 1 stick, or 2 sticks in the slots (I only have 2 slots) they both recognized as 1GB each.
- I have made sure my RAM is indeed 2GB sticks
- I have reseated my RAM multiple times
Any help on this would be greatly appreciated. Even a arrow to a sticky post.
Thank you.

maybe your cpu is damaged? have you tried with another one?
or with different memory sticks eventually?

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  • 785GTM-E45

    Hello All,
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  • 785GTM-E45 not POSTing after a week (Need help)

    Hello guys and girls,
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    7.) Checked the monitor by plugging into another computer and see whether is it faulty. Is working.
    8.) Retest all the memory DIMMs in another PC. All 4 DIMMs is working in another PC.
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    10.) Disassemble the motherboard from the casing and other components to checked whether the capacitors are bad. Didn't detect any.
    11.) Plugged in a working graphic card to check whether the onboard graphic is faulty. No POST still.
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    Yes, the CPU power is connected. both the 4 pins and 24 pins.
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  • MSI 785GTM-E45 wont post with 4 GB ram just about at witts end help please

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    hey mark thanks i took it to a shop today guy said it was 100% compatible so i asked him to test it came back bout 5 min later said it was completely dead worthless so in sendin it back bout some from the guy at the store machine runs awsome now i just need a good inexpensinve graphics pci-e pretty sad when you spend good Money and a few days looking for excactly what you want / need and when you get it its trash im just glad it wasnt my main board

  • 785GTM-E45 RAM problem

    I've bought the board last February and paired it with dual channel 2GB (1GB x 2) Team Xtreem Dark DDR2-1066 CL 5 rams. Everything worked flawlessy.
    Yesterday, I purchased a 4GB (2GB x 2) G.Skill DDR2-1000 CL5 rams to replace the Team Xtreem. I inserted the modules, turned the power on, but the system wouldn't post. I made a bios reset and and still the system won't post. I tried to troubleshoot the problem and found out that Slot 1 won't accept either of the 2GB modules. I used Slot 2 and stress tested both rams (one at a time) and both worked fine.
    Currently I'm back with the Team Xtreem setup.
    Are there any compatibility issues on the G.SKill RAMS? Do I have to update the board's BIOS to make Slot 1 accept the 2GB RAM? Any advice is greatly appreciated.
    My system's spec by the way is:
    Processor: AMD Phenom II x4 910e (stock)
    Motherboard: MSI 785GTM-E45 (BIOS version 8.6)
    RAMS: 2GB (1GB x 2) Team Xtreem Dark DDR2-1066 CL 5 (hope to replace it with 4GB (2GB x 2) G.Skill DDR2-1000 CL5)
    PSU: Corsair HX450w PSU
    Video: Sapphire ATI Radeon HD 5770 1GB

    Quote from: Bas on 30-August-10, 15:22:44
    So if you put the old memory back everything is fine again?
    If so return the Gskill and get some other brand memory, we have seen many problems with Gskill.
    Yup. I can't return it though coz it performed perfectly fine on another AMD setup so the culprit might be in my system. Will do a system cleanup later and see what happens.
    :edit:
    Also can anyone direct me to the latest 8.7 bios for my board? Live Update 4 says there's a latest one (8.7) and says that it has improved memory compatibility.
    The problem is when i start downloading it, Live Update says Download fail. URL Invalid.

  • 785GTM-E45 MOBO BIOS V 8.80 RANDOMLY RESETS BOOT SEQUENCE

    785GTM-E45 MOBO W/ PHENOM 9750 QUAD CORE CPU/4 GB WINTEC DDR2 PC6400 (2 x 2 GB) / WINDOWS XP SP3
    PROBLEM:  BIOS V 8.80 RANDOMLY RESETS BOOT SEQUENCE
    I HAVE 4 HARD DRIVES (2 SATA II - 1 USB 2.0 1 USB 3.0) ALL OF WHICH HAVE MULTIPLE PARTITIONS WITH 1 ACTIVE ON EACH DRIVE
    SATA II DRIVES / DEVICES:
    ON SATA 1: HITACHI 1TB SATA II DRIVE
    ON SATA 2: MSI DVD-CW RW
    ON SATA 3: MAXTOR 320GB SATA II DRIVE
    USB DRIVES:
    1. SEAGATE FREE AGENT EXTERNAL USB 2.0 1TB HD
    2. FANTOM EXTERNAL USB 3.0 2TB HD (VIA DIABLOTEK USB 3.0 PCI-E CARD)
    EXPLANATION OF PROBLEM AND FIXES ATTEMPTED TO DATE
    IN BIOS BOOT SEQUENCE I SELECT THE HITACHI HD AS 1ST DEVICE AND ALSO SET IT 2ND 3RD AND 4TH AND BOOT OTHER DEVICE DISABLED.  SAVE/EXIT BIOS AND WHEN SYSTEM REBOOTS IT RANDOMLY SELECTS ANY OF THE 4 DRIVES TO BOOT FROM. WHEN I ENTER BIOS AGAIN IT SHOWS WHATEVER DRIVE IT HAD SELECTED TO BOOT FROM AS 1ST, 2ND, 3RD AND 4TH DEVICE. ENABLING OR DISABLING BOOT FROM OTHER DEVICE MAKES NO DIFFERENCE.
    ORIGINALLY MY HITACHI WAS ON SATA 3 AND THE MAXTOR ON SATA 1 - I SWITCHED THESE AND NO DIFFERENCE.  BIOS SWITCHES BOOT DEVICE NOT ONLY TO THE MAXTOR SATA DRIVE BUT ALSO TO THE USB DRIVES. USUALLY WHEN I REENTER BIOS AND CHANGE THE BOOT SEQUENCE BACK FROM WHATEVER HD IT SHOWS TO THE HITACHI IT WILL USUALLY THEN BOOT FROM THE HITACHI SOMETIMES THOUGH IT TAKES 2 OR 3 TRIES TO GET IT TO BOOT FROM THE DRIVE I HAVE SELECTED AS 1ST BOOT DEVICE.
    I HAVE TESTED ALL DRIVES EXTENSIVELY USING ONTRACK EASY RECOVERY PROFESSIONAL SOFTWARE AND ALL DRIVES SHOW NO PROBLEM.
    MSI LIVE UPDATE 5 REPORTS THAT THE BIOS IS 8.80  HOWEVER IT ALSO SHOWS MY OS AS WINDOWS 2000 WHICH IS INCORRECT.  MY CURRENT OS IS WINDOWS XP SP3. MY XP INSTALLATION WAS AN UPGRADE FROM WINDOWS 2000.
    PROBLEM IS NOT DEVASTATING JUST ANNOYING IF ANYONE KNOWS OF A FIX I'D LOVE TO HEAR ABOUT IT.  IF THIS IS A BUG IN THIS VERSION OF THE MOBO BIOS I SURE HOPE THEY EXTERMINATE IT AND RELEASE AN UPDATED VERSION IN THE NEAR FUTURE.

    Quote from: Bas on 26-August-11, 18:07:03
    How do you know it's randomly booting a different drive?
    What are the messages you get?
    As this:
    That looks like a broken drive to me, where it can't find the bootsector/mbr in time to boot from, so the BIOS moves to the next drive and tries again.
    I built this box about 2 months ago or so and this is the version of BIOS that came with the MOBO.  I have not flashed the bios in this board.
    As for knowing that it is randomly booting from a different drive as I stated each of my 4 drives has at a minimum 1 active partition.  The Hitachi has a dual boot setup in Windows and if it is booting from the Hitachi drive I will get the Window giving me a choice of booting from either the Hitachi or the Seagate.  If I select the Hitachi I also have it setup for two hardware profiles so it then gives me that screen to select profile 1 or 2.  If I get these screens no problem - I select the Hitachi and profile 1 and it boots without any further problem.
    If it has switched lets say to the maxtor (remember I have selected the Hitachi as 1st, 2nd, 3rd and 4th for boot sequence and the boot from other device is NO) I get no multi boot option it just automatically starts Windows from the active partition on the MAXTOR  (I can tell because the last time I used the Maxtor didn't shut down Windows properly so I get the option screen to boot normally or use safe mode etc).  The active partition on the Maxtor is a duplicate of the Hitachi but about 2 months old - basically a backup of the Hitachi active partition but out of date and without the multi boot option.
    In addition if it has switched boot drives and I hit my reset button and del to open up bios again and go to the boot sequence menu it will no longer show my hitachi as all 4 choices but sometimes it will show all 4 drives in varying order (including the hitachi but not as first device), sometimes 1 drive in all 4  (as in the seagate or the maxtor or the fantom drive in all 4 of the boot sequences) this seems to occur randomly and each time the list of boot sequence is different. 
    Keeping in mind that I had initially selected the Hitachi drive in all 4 of the boot sequences and selected NO to boot from other device - If the Hitachi drive was not ready or had a bad bootsector/mbr should I not get a message similar to "cannot boot from selected device so and so is missing etc??  I was under the impression that when one disabled the boot from other device as in NO then the bios should not attempt to go any further then attempting to boot from the selected device(s)????
    As for the broken drive and bios moving to the next drive and trying again I could understand that 1.  If I had not supposedly disabled its ability to do that  2.  I could perhaps understand this going to the next drive if I had selected the Seagate USB drive as my initial drive because of it's so called sleep mode which I have now turned off as it was causing errors in windows.  In addition I have run numerous and rigorous tests on the drives and they all passed with flying colors.
    Yesterday after a couple of tries I booted from the Hitachi drive (it was listed as 1,2,3,and 4 in bios and the boot from other device was NO) and was using that all day and was on it when I posted my help request here.  Shortly thereafter I properly shut down my computer.  Now I would think that when I turned it on again this morning the BIOS would have maintained its previous settings of the Hitachi in all 4 of the boot sequences and the No on enabling it to boot from other device?  However when I booted up again this morning it tried to boot from the Maxtor (I can tell because I get the option screen to boot normally or use safe mode etc) so I hit the reset button and then entered bios and boot sequence and now it showed the Seagate as 1 (it had just tried to boot from the Maxtor when I hit the reset button), the Fantom as 2, the Maxtor as 3 and the Hitachi as 4 and boot from other device still said NO - changed them once again to show the Hitachi in all 4 positions and exited bios and it did then boot from the Hitachi and here I am writing this message using Windows XP located in the active partition of my Hitachi drive.
    I'm not exactly a novice as my computer experience goes all the way back to mainframe days of the IBM 360 series computers.  I have built so many boxes I have lost count including numerous one using MSI mobos and I have never encountered a problem similar to this.  As I said it is not devastating just annoying - the only thing I can think of to totally eliminate the possibility of it being the mbr/bootsector of the Hitachi drive is to back up the drive and rewrite those sectors even though no errors have been reported.
    I could be wrong but after messing with this for sometime it really seems to be a bios bug or perhaps just my bios is defective - I was able to dl a copy of v8.8 from another post in the forums - and have not used it yet.  Sent all of this info in a Tech support request and posted it here to see if there were any solutions I may have overlooked before flashing the bios with a dl copy of the same version I have installed. 
    As for downloading the current v of bios from the forums here it was apparently the only way I could get a copy as Liveupdate 5  shows that I have the current version installed and only gives me a message that my mobo bios is current and no download is needed or something like that and the MSI site no longer gives one the ability to download the mobo bios without using liveupdate 5 or at least I couldn't find one.  Guess they got tired of people killing their boards with bad flashes. 
     

  • 785GTM-E45 AND OCZ2P10664GK PC2 8500

    AMD 7850 AM2+ 4 gigs ocz memory.  When I set ram to epp mode for 1066 set to 2.2v the bios post but windows will not load. I tried manually setting the memory timing but same problem.  I messed around with multipliers and fsb and was able to get the system memory running stable at 1000mhz but 1066 would be nice.  is there a list of supported memory that works with this board.  I've noticed that no bios updates are available yet.  I've also contacted ocz about this issue. 
    Thanks

    OCZ configurator report presumes Phenom II X4....  The RAM installed is not listed for that mobo by OCZ.  Everyone needs to update their configurators for the new processors...
    Upgrade Configuration for: MSI
    Model: MSI 785GTM-E45
    System Specs
    Type of system:   Motherboards
    Bus Architecture:   PCI
    CPU Type:   Phenom II X4
    Memory Specs
    Standard Memory:   
    Maximum Memory:   8192 MB
    Memory Expansion:   2
    Model Specs
    Model Comments:   AMD 785G, 2600 FSB, Micro ATX
    CPU Comments:   Phenom II X4
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    Description    Mfr SKU/OEM#    OCZ Technology Part No.
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    256MB, 800MHz, DDR2-800 PC2-6400, 240p DIMM, 1.8v         
    512MB, 1066MHz, DDR2-1066 PC2-8500, 240p DIMM, 1.8v         
    512MB, 667MHz, DDR2-667 PC2-5300, 240p DIMM, 1.8v         
    512MB, 800MHz, DDR2-800 PC2-6400, 240p DIMM, 1.8v         OCZ2800512
    1GB, 1066MHz, DDR2-1066 PC2-8500, 240p DIMM, 1.8v         OCZ210661GB
    1GB, 1066MHz, DDR2-1066 PC2-8500, 240p DIMM, 1.8v, double-sided         
    1GB, 1066MHz, DDR2-1066 PC2-8500, 240p DIMM, 1.8v, single-sided         
    1GB, 667MHz, DDR2-667 PC2-5300, 240p DIMM, 1.8v         OCZ26671GB
    1GB, 667MHz, DDR2-667 PC2-5300, 240p DIMM, 1.8v, double-sided         
    1GB, 667MHz, DDR2-667 PC2-5300, 240p DIMM, 1.8v, single-sided         
    1GB, 800MHz, DDR2-800 PC2-6400, 240p DIMM, 1.8v         OCZ28001GB
    1GB, 800MHz, DDR2-800 PC2-6400, 240p DIMM, 1.8v, double-sided         
    1GB, 800MHz, DDR2-800 PC2-6400, 240p DIMM, 1.8v, single-sided         
    2GB, 1066MHz, DDR2-1066 PC2-8500, 240p DIMM, 1.8v         OCZ210662GB
    2GB, 1066MHz, DDR2-1066 PC2-8500, 240p DIMM, 1.8v, double-sided         
    2GB, 1066MHz, DDR2-1066 PC2-8500, 240p DIMM, 1.8v, single-sided         
    2GB, 667MHz, DDR2-667 PC2-5300, 240p DIMM, 1.8v         OCZ26672GB
    2GB, 667MHz, DDR2-667 PC2-5300, 240p DIMM, 1.8v, double-sided         
    2GB, 667MHz, DDR2-667 PC2-5300, 240p DIMM, 1.8v, single-sided         
    2GB, 800MHz, DDR2-800 PC2-6400, 240p DIMM, 1.8v         OCZ28002GB
    2GB, 800MHz, DDR2-800 PC2-6400, 240p DIMM, 1.8v, double-sided         
    2GB, 800MHz, DDR2-800 PC2-6400, 240p DIMM, 1.8v, single-sided         
    4GB, 667MHz, DDR2-667 PC2-5300, 240p DIMM, 1.8v         
    4GB, 800MHz, DDR2-800 PC2-6400, 240p DIMM, 1.8v         OCZ28004GB

  • 785GTM-E45 Hypertransport Sync Flood Error

    Basicly i bought a HD5750 and it started giving me this error and we narrowed it down to either the card or the power supply just bought a new 750W, replacing my 500W, and we took the video card for a GTS450, which didnt work and now i have the HD 5770, for 3 days i didnt have the error, it just threw the error out today at me while surfing youtube.com, and so im baffled and not sure what it is as it only started when i got the HD 5750, but now i have the HD5770 it just started but less frequently.
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    4gigs of ram, 1 stick of 800mhz, 1stick of 1066mhz Kingston
    750W Kingwin PSU
    AMD Athlon 2 X3 440
    Onboard chipset: HD4200
    500GB SATA drive
    PCI-E NVIDIA GeForce GTS450

    Yes, of old it has to do with the graphics card. But mixing memory is  n o t  recommended.

  • 785gtm-e45 temperature

    Temperature in BIOS are okay for CPU/System < 30C
    However I see in Speedfan that Temp2 is at 92C, approaching 115C under load
    HWMonitor shows same 92C in TMPIN1
    Why is it so high? I touched all cpu cooler/north/south bridges with finger, doesn't feel hot.
    785gtm-e45 bios ver 8
    2GB crucial ballistix tracer ddr2-800
    phenom II x2 550
    80GB x25-m SSD 2nd gen
    earthwatt 380W

    Everest is a great tool but it's not free.
    >IF< you have something reaching 92C, you'll want to know what it is, what it's heat range is, and make sure that's well within spec.  I've seen NB with max temps as low as 80C and as high as 105C over the last few years.  GPUs can get considerably hotter but generally you wouldn't see 92C without serious stress or volt modding.
    I would try to find out what that reading applies to, if anything, and ensure that it is a correct reading.  There is no standard for diode reporting.  Consequently, the math involved is different for different devices, so the temp could be much higher or much lower if you have a bad conversion being used.  You can have a lot more confidence in a reading that specifically and correctly identifies the device it's saying has that temperature, but it's still good to cross check with more than one piece of software.  The nice thing about Everest is that if it doesn't work right for your system, they'll fix it.

  • 785GTM-E45 keeps turning off

    Hi guys,
    I seem to be having a problem with my MSI 785GTM-E45 that I purchased from Tigerdirect as a barebones kit.  I'm a whiz at building systems, been doing it for years so I doubt I did anything wrong but who knows....
    The weird part is.. two identical systems and SAME problem.
        MSI 785GTM-E45 Motherboard - Micro ATX, AMD 785G Chipset, Socket AM2+, 1066MHz DDR2, SATA 3.0 Gb/s, RAID, 8-Channel Audio, Gigabit LAN
        AMD HDX920XCJ4DGI Phenom II X4 920 Quad Core OEM Processor - 2.80GHz, 6MB Cache, 1800MHz (3600 MT/s) FSB, Deneb, Quad-Core, OEM, Socket AM2+
        Patriot PSD22G80026 2048MB PC6400 DDR2 Memory - 800MHz, 1x2048MB, Non-ECC, Unbuffered
        Seagate ST3500413AS Barracuda Hard Drive - 500GB, SATA 6Gbps, 7200 RPM, 16MB
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        DiabloTek CPA-0280 Elite ATX Mid Tower Case - ATX, Micro ATX, 450W PSU, 2x Ext 5.25", 1x Ext 3.5", 2x Int 3.5", 2x USB 2.0 Front Ports, Black
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    System Temp:  35C/95F
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    CPU Vcore 1.352V
    3.3V:  3.444V
    5V: 4.924
    12V: 11.968V
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    I've purchased a new CPU cooler and am still having the same problem.  My next thought would be the power supply.. but I don't want to be random and keep wasting my $$!
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    thanks,
    Matt

    Quote from: mateogp on 03-August-11, 02:49:53
    Hi guys,
    I seem to be having a problem with my MSI 785GTM-E45 that I purchased from Tigerdirect as a barebones kit.  I'm a whiz at building systems, been doing it for years so I doubt I did anything wrong but who knows....
    The weird part is.. two identical systems and SAME problem.
        MSI 785GTM-E45 Motherboard - Micro ATX, AMD 785G Chipset, Socket AM2+, 1066MHz DDR2, SATA 3.0 Gb/s, RAID, 8-Channel Audio, Gigabit LAN
        AMD HDX920XCJ4DGI Phenom II X4 920 Quad Core OEM Processor - 2.80GHz, 6MB Cache, 1800MHz (3600 MT/s) FSB, Deneb, Quad-Core, OEM, Socket AM2+
        Patriot PSD22G80026 2048MB PC6400 DDR2 Memory - 800MHz, 1x2048MB, Non-ECC, Unbuffered
        Seagate ST3500413AS Barracuda Hard Drive - 500GB, SATA 6Gbps, 7200 RPM, 16MB
        Zalman CNPS7000V(AL)-1-PWM CPU Cooler - Intel Socket 1155, 1156, 775, AMD Socket AM2, AM2+, AM3
        DiabloTek CPA-0280 Elite ATX Mid Tower Case - ATX, Micro ATX, 450W PSU, 2x Ext 5.25", 1x Ext 3.5", 2x Int 3.5", 2x USB 2.0 Front Ports, Black
    Current temperature is:
    CPU TEMP:  65C/147F
    System Temp:  35C/95F
    Sys Fan 1: Speed 905RPM
    CPU Vcore 1.352V
    3.3V:  3.444V
    5V: 4.924
    12V: 11.968V
    So far, I've purchased thermal paste, the cleaner products to get the paste off.  I've cleaned this twice and SAME problem. 
    I've purchased a new CPU cooler and am still having the same problem.  My next thought would be the power supply.. but I don't want to be random and keep wasting my $$!
    Any ideas on what else to try?
    thanks,
    Matt
    Given what the CPU temp is at, I suspect thermal shutdown.  65 c is thermal max for deneb cpu's. Also your 450 watt PSU may not be up to snuff. double and tripple check cpu cooler seating, and reseat cpu, check for bent/damaged pins...just in case.

  • 785gtm-e45 cpu temperature very hot

    hi, i just bought a 785gtm-e45 mobo yesterday (upgraded from a 780g chipset).. After installation,i turned on the pc and noticed the cpu fan being very noisy. i went to the bios and saw my cpu temp hitting 58-60 degrees (reason why the fan is very noisy). my processor is phenom II x2 550. i want to know if this is a normal behavior of the msi mobo before i continue installing an OS. because as far as i know,58-60 degrees is very hot (without any OC) and the recent mobo i had does not even come close to these numbers no matter how much i overclock it. i presume that it has defect, that's why im afraid to go further that could possibly do damage to other components.

    ok, tnx for the reply.. i managed to install windows 7 with no problems and cpu temp goes down to 45-50 degrees in windows. but i observed that when i keep on staying in the bios, cpu temp keeps on getting higher and higher up to 60 degrees. also, the cpu locks when i enter the CPU specifications. is this normal?? my 550 was bought 2 months ago (new out of the box). the only thing i bought yesterday was this msi mobo. i bought it because of ACC. im asking these questions because im very surprised with the big difference in temps with my previous mobo to this new one. with the previous one, i managed to overclock my 550 to 3.6ghz (stable) and temperature doesn't even reach 45 degrees (even at a hot weather).

  • Re: New Build, No Post, 785GTM-E45 w/Ph II 550 BE

    Hi guys,I just bought a brand new MSI 785gtm-e45 and Phenom II 550 Black Edition,as well as a Crucial 2GB DDR2 5300,i hooked everything up,using onboard video,memory in slot 1 as manual says,450W p/s and all i get is a blinking blue light,i have also swapped out memory for a 1gb stick of pc5300,as well as put mine in another machine,and both sticks do work.
    any ideas? i have went through hell getting this board considering i ordered it over a month ago.

     Please don't hijack other peoples topics, you don't even have the same CPU as the other guy.
    >> Please read and comply with the Forum Rules <<      >> Posting Guide <<
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