7912 Phones and Ringlist.xml

I'm trying to add a custom ring to a 7912. I know the procedure (i.e. encode the file properly, put it up in the TFTPPath directory, modify the RingList.XML file), restart the TFTP server, reboot the phone -- really quite ridiculous to have to do all of this to add a simple ring). It works fine on a 7940 and a 7911, but no go on a 7912.
OK Cisco, what's the joke? Why can't you get consistent on how this works. You have so many models of phones, each of which have a seemingly different way of working (some have java, some don't, some download code each time, some don't).
Can anyone shed some light on this?
Thanks,
Dave

Hi,
Haven't tried going to factory defaults yet. However, a person really shouldn't have to go to these measures. It should work as advertised. I'd really rather not factory reset 300+ phones every time I want to add a ring.
They don't see the ring in the list at all.
They're remote from me, so I'm not sure what their status messages say.
Thanks,
Dave

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CHANGE TO LOGO IN IP PHONE 7912, 7940 AND 7960

How can I change to logo on ip phone the next model 7912, 7940 and 7960?
thanks

those models do not provide the background options, at most you can set the idle URL
79X1 and up have that capability, 7970 also
BTW whenever you ask provide version! it's not the same windows than linux!
HTH
java
if this helps, please rate

UCCX Call Recording on 7912 phone

Hello All,
Does anybody know if you are able to do UCCX call recording on a 7912 phone? I do not see the option within the 7912 device configuration page to span the port to the PC even though the 7912's do have two ethernet ports on them and daisy chain the PC onto the network. The firmware for the 7912's is 8.0 (3). The latest and greatest firmware is 8.0(4) so i do not beleive it to be related to that - I am thinking unfortunately that they 7912's cannot perform call recording and will need to be replaced.
Thanks in advance for the feedback!!
Paul

Correct, the 7912 does not support Built in Bridge. You would need to use Desktop Recording or SPAN. Or switch to something like the 7911.
(See https://supportforums.cisco.com/thread/302779)
Tom

Paging simultaneously to IP phones and legacy overhead

I just wanted to share something with the community as it is something I have seen a number of posts on and somethign we struggled with as a company before stumbling on this ingenious solution. I can't take credit for this, we found it online (Also sorry if this is a repost)
There is a simple, if somewhat kludgy way to do this. Any time we have a customer who needs to page both to an overhead and the phone simultaneously what we do is purchase a very basic model IP phone such as a 7912.
You then open that phone up and attach a single pair from a Cat5 cable to the leads for the phones speakerphone. Drill a small hole for your cable to come out of the phone and attach the other end of the pair to your overhead paging system. In this way, users need only dial the DN for the IP to IP phone paging and it will broadcast over both the phones and the overhead simultaneously without any sort of complicated additional configuration.
This is handy as a number of people I see on these forums aren't terribly familiar with the command line and this method requires no configuration that can not be done with CCA.
I hope this helps you guys, I know it's certainly been a great time saver for us when installing CME and UC500 systems!

Bruce,
I've never run into any sound quality issues. The overhead pages all sound fine. Additionally I've not had to make any impedence changes. Really the only thing I've ever had to change were just the output levels on the overhead system to raise or lower the volume but this trick has really been a boon to us for situations exactly like you describe. Customers want the transition to be seemless and if anything works differently it becomes a deal breaker. I can't believe Cisco hasn't come up with an official way to universally page but this should do the trick for you.
Unfortunately I've not done any of the actual physical work to hook the cable up to the internal speakers, someone else in my company has always done this. I know we're not the first to do this as we got the idea from someone else online so there may be a video up on youtube.
An additional caveat I would have you be aware of is that if they want ring out over the overhead, you're going to need to use a phone with multiple buttons (unlike the 7912s we typically use). So its a matter of balancing needs of customers against cost.

Further Disabling a 7912 phone

I am trying to figure out a way to lock down a 7912 phone, so that basically all you can do is dial 4 digit internal numbers, and answer calls.
Now I know that seems straight forward with COR, but I mean, that's ALL I want allowed.
So, no call forwarding, no tranfers, no setting changes, no rebooting the phone, etc...
I made an ephone template that removed all softkeys, except for new call and end call. However, the messages softkey is still there, not that big of a deal. a COR on the voicemail dial peer takes care of them accessing that feature.
So that leaves the services button. I tried service phone <blah> but nothing changed. And from what I read it only applies to 7970 phones.
So, do I have this phone locked down as far as I can get it, or is there something else I can do?

Hi Anthony,
I looked into this a little more but can't test as we don't have cme set up in the lab. Can you try this via the ephone template method listed below.The example shows how to disable the pc port but I think you could use the settingsAccess enable/disable as well;
settingsAccess {0 | 1}
Enables and disables the IP phone's Settings button.The default is that the Settings button is enabled.
0 Disabled.
1 Enabled.
The following example shows how to disable the PC port on an individual IP phone (ephone 15) using an ephone template:
Router(config)# ephone-template 8
Router(config-ephone-template)# service phone pcPort 1
Can you try ?
Router(config-ephone-template)# service phone settingsAccess 0
Router(config-ephone-template)# exit
Router(config)# ephone 15
Router(config-ephone)# ephone-template 8
Router(config-ephone)# exit
Router(config)# telephony-service
Router(config-telephony)# create cnf-files
Router(config-telephony)# exit
Router(config)# ephone 15
Router(config-ephone)# reset
From this doc;
http://www.cisco.com/en/US/products/sw/voicesw/ps4625/products_command_reference_chapter09186a008061137f.html#wp1114730
Hope this helps!
Rob
Please remember to rate helpful posts.....

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Does the link below help?
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You're welcome. If that method isn't quick enough you can always delete the whole conversation.

7912 Phones and Ringlist.xml

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