7921 Received Call List

On the received call list of a 7921 wireless phone, it is showing the same call listed in every slot. The same call meaning same calling party, same time repeated over and over. Is this a setting that can be changed? The software version for the phone is 1.2.1.

This is a known issue with this phone in all phone loads prior to 1.3. The software defect is:
CSCsu45825
CP-792X: Call history record populated incorrectly after firmware upgrade
Until we incorporate a firmware with the fix, your only option is to reset it back to factory defaults. This will clear the issue.
Thanks for the patience.
Marcos Hernandez
Technical Marketing Engineer
Cisco Systems, Inc.

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Hello,
Do you mean an Online#?
To receive calls you require an Online#.
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Moved.
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
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How can I delete the recent calls list in FaceTime?

How can I delete the recent calls list in FaceTime of my Mac?

Hello muchaim,
After reviewing your post, it sounds like you want to delete the recent call list. I would recommend that you read this article, it may be able to help the issue.
FaceTime for Mac (Yosemite): Make and receive FaceTime calls
FaceTime keeps a list of the most recent calls you made, received, or declined, with the most recent call at the top. To return a call, click the Video button or the Audio button . To remove a call, select it and press Delete.
Thanks for using Apple Support Communities.
Have a nice day,
Mario

Adding caller with name and number from call list to the contact list only inserts the number and not the name

I recently bought a BlackBerry Z10 and moved my cell service to Rogers to take advantage of the name display service offered by Rogers (Fido also offers this service).
Due to the number of calls that I receive from first time clients, I wanted the name display service to help me know who was calling. Evidently it is impossible to add clients to my contact list before they call me so I'm constantly seeing numbers that have no name to help me decide if I want to answer the call.
When I try to add a caller from my call list to my contact list, only the number gets inserted in the new contact. The name needs to be entered manually.
I understand and realize that not all call display formats are the same and that it's virtually impossible to parse the first and last names from the name portion of the caller id.
However, I would like to see BlackBerry add the functionality to insert the name portion of the call entry from the caller list to a "Nickname" entry in the contact list just like it adds the number to a "Home", "Mobile", or "Work" entry in the contact list.
If a user doesn't have a name display service, there would be no change to how their contacts are added because there is no name variable to copy over.
Can someone from BlackBerry please let me know if this feature can be added to BB10 and when it can be added? For me it's an obvious feature that should just work.
I am really enjoying my Z10 but I'm feeling let down that something so logical and helpful is not supported out of the box.
Regards,
Marc

Hey ViciousFerret,
It appears that you are not aware of the fact that both Rogers and Fido offer name AND number display service (although the name display feature is an add-on service) and have been offering it for many years (since 2006). Here is a link to the name display service description of each provider...
http://www.fido.ca/web/content/manageyourcalls/calldisplay&lang=en
http://www.rogers.com/business/on/en/smallbusiness/products/wireless/addons/valuepacks/
As you can see from the link below, Rogers and Fido have been offering this service since 2006.
http://www.businesswire.com/news/home/20060914005951/en/Teams-HP-Rogers-Wireless-Fido-Succeed-North
My BlackBerry Z10 shows both the name and number when someone calls (and the caller is not in my contact list).
All I would like is for the Z10 (and Q10) to support the addition of the name and number from the caller list to my contact list without me having to type the name. As I mentioned in my original post, to avoid the OS having to parse the first name and last name from the name portion of the caller list entry the name could simply be added to the contact list as a "Nickname". If your provider only has number display, nothing would have to be copied from the name variable in the caller list to the contact list.
I find it difficult to believe that BlackBerry would not be aware of this name display service since it's been around since 2006 with both Rogers and Fido.
I hope I have clarified the reasons why I would like to have this feature added to BB10 and how it's surprising that this simple feature is not already a part of the BB10 OS.
Either way, I don't think this is a difficult feature for the BlackBerry team to add. They're just copying a 2nd variable from the caller list to the contact list.
I'm surprised that Rogers hasn't asked BlackBerry to add this feature to their phones. I think it would be a popular feature for those who receive a high number of calls from first time callers.
How can I get this feature request to BlackBerry for their consideration?
Cheers,
Marc

Campaing management channel telephony automatic call list

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Hi,
I had a different thread were I have found the solution and the correct understanding for this functionality.
[You can access it here ...|CRM 2007 - Automated call lists;
BR,
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boomer1630 wrote:
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You don't dial *228 to update the Preferred Roaming List on 4G phones; I"m surprised the call went through. The PRL updates are handled by the SIM card.
Try this and see if it helps: turn off the phone, remove the SIM card, and wait a few minutes. Then re-insert the SIM card, turn the phone back on, and give the phone a few minutes to re-establish a network connection.

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Hello denman1991,
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https://support.apple.com/kb/TS3406
Toggle airplane mode: Tap Settings > Enable Airplane Mode, wait five seconds, then turn off airplane mode.
Check your phone settings:
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Check for any blocked phone numbers: Tap Settings > Phone > Blocked.
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Restore the phone as new.
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http://support.apple.com/kb/ts1398
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Can't make or receive calls or texts in extended network area.

I have been unable to make or receive calls in the extended network area since arriving here 3 weeks ago. Using a Droid Bionic. Spent an hour with tech support to no avail. purchased a warranted used phone and moved sim card to it. Still no luck. Drove a hundred miles to a verizon service area yesterday and the phone worked fine from there.
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Any help or suggestions would be greatly appreciated.

Dr_Fill wrote:
Told me to try *228. I told him Verizon Tech support told me not to do that. I'm sooo confused. :-(
If you are using a Bionic or any other 4G phone, you do not dial *228 to update your Preferred Roaming List ... that is handled automatically by the phone's SIM card. To force an update, you can turn off the phone, remove the SIM card, wait a few minutes, then replace the SIM card, turn the phone back on, and allow a few minutes for it to re-establish a connection.
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America's Most Reliable Network | Verizon Wireless - Verizon Wireless

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It only happens on incoming calls, and only when the call is received while the phone's asleep.
I've done a restore (for something else) but it didn't remedy this.
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Sure about what? That there is nothing wrong with your phone or that the OS works that way...the answer is yes to both questions. Works the same if you go into settings but let the phone go to sleep, next time you unlock your phone, you'll be in settings. If you don't want your phone to do that, hit the home button after a call.

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Please note: I can make and receive calls right now, but I was having a significant issue earlier yesterday and today. So, I kind of want to give a heads up to others and see if anyone has experienced this and discovered the root cause of the problem.
I have a Samsung Galaxy Note 3. I got it about a month or so ago. Within the last 24 hours, I have experienced issues with calling out and receiving calls. When someone tries to call me, it rings and rings, and goes to voicemail without it ever showing up as a recent call. It was determined that part of the issue is likely having to do with an App or multiple Apps that use my Wifi connection at home and is blocking the 4G LTE network. However, I wasn't really given a perma-solution to it. It's "trial and error" I guess. But, this could be a potential hazard and I would really like to figure it out once and for all. If anyone has any suggestions, I would love to discover more about this issue and a perma-solution.
Here's what I did with customer service's help:
On the phone, turn the Wifi setting off.
Dial #832. If successful, dial another number and see if you can complete the call.
If you can complete the call, turn the Wifi setting back on.
Try dialing #832 again. If successful, try another number again and see if you can complete the call.
If you cannot complete the call successfully, try long-pressing the HOME button at the bottom of the device. All running apps should show up. Click CLOSE ALL.
Try calling #832 and the other number again to see if the calls can be completed.
If the calls can't be completed, call Customer Service, or if your phone is your only mode of communication, do a live chat via a laptop/desktop.
In the meantime, I did test having several apps open that do use Wifi, the 4G LTE indicate isn't showing up, but I seem to be able to make calls right now. Otherwise, for the sake of safety, does anyone out there have any solutions or know what App(s) or setting(s) may be the root cause of the problem?
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Dr_Fill wrote:
Told me to try *228. I told him Verizon Tech support told me not to do that. I'm sooo confused. :-(
If you are using a Bionic or any other 4G phone, you do not dial *228 to update your Preferred Roaming List ... that is handled automatically by the phone's SIM card. To force an update, you can turn off the phone, remove the SIM card, wait a few minutes, then replace the SIM card, turn the phone back on, and allow a few minutes for it to re-establish a connection.
However, as noted by the Verizon rep, if you check the Verizon coverage map, there isn't any coverage in area code 79834. I've no explanation as to why your neighbor's phone works.
America's Most Reliable Network | Verizon Wireless - Verizon Wireless

Verizon iPhone unable to make or receive calls

Hello everyone, my Verizon iPhone is intermittently unable to make or receive calls (yes I do have reception). Has anyone experienced this before? I've called Verizon customer service and they were no help and suggested replacing the device at the apple store which I did. Verizon tech support ended up saying they would look into my issue with the network team, and contact me, which they never did. Apple sort of suggested it's a Verizon issue, and was not going to replace it for that reason, until I told them my battery was dieing quick too (luckily I had a screenshot of usage). So they're kinda blaming eachother- and I'm stuck in the middle with no support/help. I've tried ALL of the troubleshooting procedures. Do you think it's a Verizon or iPhone problem? What should I do?
One reason I think it's a Verizon issue is, I've had 2 iPhones that had the same problem- what are the chances of that? One reason I believe it's a Apple iPhone issue is because ALL of the Verizon phones in my household work perfectly all the time, except mine. Again it's intermittent, which is why I recorded videos.
Here is my brother's iPhone calling mine (both Verizon): http://www.youtube.com/watch?v=PWvZN90_adk
My iPhone calling brother's: http://www.youtube.com/watch?v=9ZFS5iiNrus
My iPhone calling a friends phone: http://www.youtube.com/watch?v=CGcB6uH0Ax8
My friend calling my iPhone: http://www.youtube.com/watch?v=OCnJc4e_DAQ

I have tried all the troubleshooting methods on the iPhone before this one multiple times by myself and with verizon tech support. Anyways, I gave it a try on this iPhone except the restore, because I want the apple genius to be able to run a diagnostic on it. I did the restore on my prior iPhone and he said he couldn't run the diagnostic because I restored it.
My results from the troubleshooting link:
1. Check Signal - I have 3/5 bars, still doesn't work
2. Reset Network Settings - I did that, still doesn't work
3. Verizon Update Preferred Roaming List - My iPhone gets "Call Failed" when dialing *228 (btw I already did this the day I got this iPhone).
4. Check Carrier - 4 of the 5 Verizon phones in my house work perfectly, so I doubt it's a carrier issue at this point. But I will give Verizon another call tomorrow morning to make sure.

7921 Received Call List

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