7925G configuration

Hi,
I need guidance on configuring 7925G. The WLAN in the WLC has been configured for 802.1x authentication. I am not sure if EAP-TLS or PEAP will be used. If EAP-TLS will be used, a certificate must be installed in the 7925G? If PEAP will be used, a certificate is not required in the 7925G?
Please advise.
Regards,

Depends on the Security Mode configured on the 7925 phone.
If you want to use PEAP, then select PEAP. The server side cert can be uploaded optionally via the 792x phone webpage where server validation can then be enabled.
If you want to use EAP-TLS, then select EAP-TLS.
Can use a custom / user-installed cert or the MIC for the client cert.
The server side cert must also be uploaded via the 792x phone webpage.
See the 7925 Deployment Guide for more info.
http://www.cisco.com/en/US/docs/voice_ip_comm/cuipph/7925g/7_0/english/deployment/guide/7925dply.pdf
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Similar Messages

Configuring WL profile on 7925g phone

I am using template (which I just created) to configure wireless profile on 7925g phones. This template is saved on network share so all the techs can access it. Here is what I do now to configure WL on a 7925 phone---
-using usb cable, I plug-in the phone in my laptop
-go to web interface
-go to BackUp Settings
-type the encryption Key (in Backup settings menu)
-import template from network to my phone
-phone reboots
BUT, wireless connection on the phone doesn't work until I go back to web interface and re type the Pre-Shared Key again. Is there anyway to save this key in my template so I don't have to do this step over and over agin? Thanks

wireless connection on the phone doesn't work until I go back to web interface and re type the Pre-Shared Key again.
Hmmmmm ... Maybe something wrong with the firmware the phone is using? While you have the phone connected via USB cable, could you upgrade to, say 1.4(3) and later?

Best practices on wlan configuration

I have 6 accesspoints with controller . We are using voice video and data on the wireless with multiple SSID and vlans what could be the best practice on the accesspoints QOS and the switch port configuration of 3750 is it trunk or accessport?
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Well you can start out by looking at the 792x deployment guide if that's what your using for voice.
http://www.cisco.com/en/US/docs/voice_ip_comm/cuipph/7925g/7_0/english/deployment/guide/7925dply.pdf
http://www.cisco.com/en/US/tech/tk722/tk809/technologies_tech_note09186a0080810880.shtml
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Any extra fine tuning / configuration to be done for Client / Voice Roaming .

Dear Folks,
Is there any additional configuration to be done on the 5508 WLC for Wireless Laptop / Voice Roaming ? I tested with Wireless IP Phone and found some blankness in voice , whereas i have other access point nearby , which wasn't switching over easily .
Regards,
SID

Hi,
When working with Cisco IP phones as mention before, we need to comply with the following
configuration on the WLC to avoid connectivity issues as per the deployment
guide of the 7921 and 7925 IP phones.
Here is the link for the deployment guide of the 7921 and 7925.
http://www.cisco.com/web/strategy/docs/healthcare/7921dply.pdf
http://www.cisco.com/en/US/docs/voice_ip_comm/cuipph/7925g/7_0/english/deplo
yment/guide/7925dply.pdf
The WLC version must be 4.0 or higher (show sysinfo)
The current phone version is under: Status > Firmware Version
App Load ID CP7921G-1.0.2.LOADS 1.0.5 is available on the web & should be
used: http://www.cisco.com/cgi-bin/tablebuild.pl/ip-7900ser-crypto
The 11M rate should be set for 'basic' & the 18-54M rates as optional
This will show up in the "802.11B Configuration" "Operational Rates" section
of the 'show run' as:
802.11b/g 1M Rate & others............................ Disabled
802.11b/g 11M Rate........................... Mandatory
802.11g 54M Rate & others............................. Supported
If the rates lower than 11 (such as 5.5) are needed, the lowest rates should
be the 'Mandatory'
The 12M rate should be set for 'basic' & the 18-54M rates as optional
This will show up in the "802.11A Configuration" "Operational Rates" section
of the 'show run' as:
802.11a Operational Rates
    802.11a 6M Rate.............................. Disabled
    802.11a 9M Rate.............................. Disabled
    802.11a 12M Rate............................. Mandatory
    802.11a 18M Rate............................. Supported
    802.11a 24M Rate............................. Supported
    802.11a 36M Rate............................. Supported
    802.11a 48M Rate............................. Supported
    802.11a 54M Rate............................. Supported
If 802.1X authentication is in use, CCKM should be employed.
This will show up in 'show wlan ' as:
CCKM.................................... Enabled
TKIP encryption is recommended.
This will show up in 'show wlan ' as:
    WPA (SSN IE)............................... Enabled
         TKIP Cipher............................. Enabled
         AES Cipher.............................. Disabled
      WPA2 (RSN IE).............................. Disable
         TKIP Cipher............................. Disabled
         AES Cipher.............................. Disabled
The DTIM period should be set for '2' under the wireless/network settings.
This will show up in 'show run' as:
DTIM Period...................................... 2
The beacon interval should be set for '100' under the wireless/network
settings.
This will show up in 'show run' as:
Beacon Interval.................................. 100
WMM should be enabled on the wlan.
This will show up in 'show wlan ' as:
WMM.............................................. Allowed
The wlan QOS should be set to platinum.
This will show up in 'show wlan ' as:
Quality of Service............................... Platinum (voice)
Under Controller, arp unicast should be disabled
This will be in 'show network' as:
ARP Unicast Mode........Disabled
Under Controller > QOS, the platinum QOS setting should have 802.1p chosen
and the tag set to '6'
This will show up in 'show qos platinum' as:
protocol......................................... dot1p
dot1p............................................ 6
Per WLAN CAC is set under the wlan - 'AP CAC limit'.
This will show up in 'show wlan ' as:
Dot11-Phone Mode .......................... ap-cac-limit
LAN "dhcp address assignment required" should be 'disabled'.
This will show up in 'show wlan ' as:
DHCP Address Assignment Required................. Disabled
Aggressive load-balancing should be disabled (under 'network'
settings).
DTPC should be enabled under wireless > network
This will show up in 'show run' as:
DTPC Status..................................... Enabled
If no legacy clients need long preamble, set the preamble for 'short'
under wireless > network.
This will show up in 'show run' as:
Short Preamble mandatory......................... Enabled
If using eap-fast with the WLC, the 802.1x timeout is 2
seconds. This is not enough time for the IP phone to download and process
the PAC. The timeout can be increased:
"config advanced eap request-timeout 20"
"save config:
In the 7921 phone, unlike with the 7920 phone, 'auto' does not mean eap-fast
or leap, it means 'leap' with wpa2, leap with wpa2, or wpa-psk.
If you want to use EAP-FAST, then use EAP-FAST mode, not 'auto'.
For 7921-7921 conversations to work, 'peer-to-peer blocking' needs to be
'off' under the 'controller' tab (this is off by default).
In later code, the DFS settings under Wireless > 802.11A/N
DFS(802.11H) should be:
Power Constraint off
Channel Announcement on
Channel quiet mode on.
These values will appear in 'show 802.11h' as:
802.11h ......................................... powerconstraint : 0
802.11h ......................................... channelswitch : Enable
802.11h ......................................... channelswitch mode : 1
Do *not* turn on 802.11b/g/n > EDCA parameters 'low latency mac' -
make sure that is disabled.
This will appear in the output of 'show 802.11b|802.11a' as:
Voice MAC optimization status.................... Disabled
802.11b/g/n > EDCA parameters - set for WMM
'Single AP Mode' should be disabled on the phones (unless there *is*
only a single AP).
The RF values seen by the phone are under Settings > Status > Site Survey

7925G vs IBM laptop - RSSI and SNR vastly differ - Same AP, Same Location?

Hi Guys,
I am trying to troublshoot an issue.
I have an IBM notbook attached to a 1242AG AP on WLC1.
I have a Cisco 7925G phone connected to the same AP. Both devices are next to each other.
Both connected to different WLANs, Data and voice respectivley.
Data runs G only.
Voice runs A only.
No rates below 12Mbps are enabled.
Is it normal to see the phone with a much worse RSSI and SNR than the data device because of the high freq?
Example,
Data laptop.
RSSI -35
SNR 63
(thus noise is -98)
Voice phone.
RSSI -75
SNR 18
(thus noise is -93)
I can see from this, that the noise is OK, but RSSI is the problem.
Also, can anyone tell me how often when you do a show client detail <mac>, these values update? Is it every 5 minutes? Is it configurable?
Many thx indeed,
Ken

Given that the phone is on 802.11a, the results you show are not unexpected. 802.11a does not propagate as far as 802.11g (assuming the same EIRP and radiation pattern for both radios at the AP). What other AP's do you have using 802.11a on the same channel? That could also be part of your noise problem.
Are you getting RSSI values from the CLI, or from the devices? There is no standard for calculating RSSI, so comparing the RSSI reported by different devices is not apples-to-apples. Comparing it at the controller might be OK, but I don't know if the controller is reporting an RSSI that it calculates, or if it simply displays what it is receiving from the devices. I believe the controller is simply displaying what RSSI value the ap receives from the devices, so using "show client detail" from the CLI would also not be apples-to-apples when comparing two different devices.
Also - the laptop probably has a better antenna (probably actually two antennas in the display panel) than the 7925 has.

7925g - roaming issue using a band only

We have a small deployment of 7921g and 7925g phones. The 7925g phones while stationary when set to use the a band roam (while idle or in call) to distant APs with much weaker signal strength. That of course impacts negatively the quality of the call. The 7921 phones do not exhibit this behavior.
Additional data:
Access points and coverage:
Meraki MR14 & MR24 set to select their own channels (channel spreading) and auto reduce power according to the RF environment to avoid co-channel interference. Currently the APs transmit on channels 1, 6, 11 and 36, 44, 149 and 157.
Coverage has sufficient overlap for seamless roaming but it is really irrelevant in this case since the 7925 phones roam while stationary.
Phone firmware:
Initially 1.4.2 now the 7925s run 1.4.2ES.1
The phones have been configured to continuously update the AP list (CUCM setting) and channels on which the APs do not transmit have been excluded (through the web interface of the phones)
SR 618866317

Since you are seeing unexpected roaming and you believe that is the reason for the choppy audio, we need to gather phone logs as well as correlated WLAN sniffer traces.
The phone should have Kernel, WLAN Driver, WLAN manager set to DEBUG level.
You can increae the # of files and file size to 10 /250 kb or enable syslog via USB.
Be aware that with this increased logging, audio quality can be impacted, but since we are troubleshooting unexpected roaming it should be ok.
Just want to be sure you don't enable this debug level on many phones / production user phones, where we make things worse.
Once you get the logs, attach them to the case by replying to your SR thread with [email protected] copied.
For the comment about 7921 and 7925 RSSI, they are different chipsets (although same vendor) and different antenna type.
So will not be 1 to 1 exactly.
Will need to ensure that the 7925 downstream RSSI is -67 dBm or better as well as the upstream signal (from 7925 to the AP).
But since the issues don't seem signal related, let's not focus here, but instead focus on the unexpected roams.
So yes we need all 3 modules enabled at DEBUG level as mentioned above.
Get that info and attach it to the SR and let your assigned TAC engineer know.
I already reached out to the TAC engineer assigned to your case.

7925g have a wireless connection problems

Hi Everyone,
I have a serious problem about 7925G connection via wireless with 1532 outdoor access point. We are using 802.11a for voice connection. While 7925 phones roams to outdoor access point, They cannot even see the SSID. After we checked configuration wireless LAN controller and 1532 model Access point, we saw that, their channel rate is between 100 and 160. We cannot set it to lower value and 7925G model phones can not connect these access points.
What you suggest about this situation?

What IP address does your computer get in system preferences/network? If it is anything other than 10.0.1.x, then it sounds like you set your cables up incorrectly or are joining a different network than your own.
Check the AirPort Menu bar icon at the top of your screen to verify you haven't joined a neighbor's wirelss network. Also,
check to make sure your ISP's ethernet connection is into the WAN port of the base station with the circle symbol, and not the LAN port with the <-> symbol.

Quick way to assign speed dials on 7925G phones?

Hi
We have 22 7925G phones and we need to assign the Zero through Nine keys on the keypad to be speed dials.
The phone will only allow me to add a speed dial for these keys which is part of the phones personal address book which is annoying considering we have a corporate address book.
Its not a good use of anybodies time to program in each entry into the Personal Address book on 22 phones and then setup the speed dials.
Surely there is a quicker way of doing this?
Thanks

Hi
Once the phone is on the network, browse to it's IP address.
Click Configurations/Phone Book. Default username and password are admin/Cisco
Configure the phone book.
Then on the left you can use the export/import functin to export it from this phone and load it into the other phones.
Aaron

Problem with Cisco 7925g freezing

Hi Guys,
I need some help with the following problem involving our Cisco 7925g VOIP Phones.
The symptoms of our problem
The 7925g phone functions perfectly with good voice quality, no one direction calls and no really roaming problems whilst it is active and operating in normal mode
After an undefined period of time (anything from 20 minutes to 5 hours) the phone’s screen goes black and freezes.
The phones power button does not function at this stage and requires the battery to be removed and before the phone will restart. No matter how long you wait, have even left the phone alone for a few days, the phone will not restart without removing the battery.
We are experience identical symptoms on all our 7925g phones and at all our Branches, while the branch have same Access Controllers and Access Points they do have differently configuration Wireless Service Security and Authentication Settings.
We have even tested a 7925g phone on a completely open SSID with no encrpytion and the phone still experiences the same problems.
We presume from the symptoms and the diagstonics log obtained from one of the phones, that the problems seems to caused by the memory being full. Any ideas if we are on the right track?
Log
Dec 3 17:33:49 ksabphone189 SEP-kernel: MEM_WARNING.slab: skbuff_head_cache: ref 141, steady 9, ulim 1, llim 0
Dec 3 17:37:50 ksabphone189 SEP-kernel: MEM_WARNING.slab: size-256: ref 295, steady 17, ulim 2, llim 0
Dec 3 17:45:52 ksabphone189 SEP-kernel: MEM_WARNING.slab: skbuff_head_cache: ref 275, steady 9, ulim 2, llim 0
Dec 3 17:45:52 ksabphone189 SEP-kernel: MEM_WARNING.slab: size-256: ref 437, steady 17, ulim 3, llim 0
Dec 3 17:53:58 ksabphone189 SEP-kernel: MEM_WARNING.slab: size-256: ref 585, steady 17, ulim 4, llim 0
Dec 3 17:58:02 ksabphone189 SEP-kernel: MEM_WARNING.slab: skbuff_head_cache: ref 410, steady 9, ulim 3, llim 0
Dec 3 18:02:32 ksabphone189 SEP-GUI: #Reset from watchdog
We also use the Cisco 7921g on this wireless infrastruture and this model seems to be working perfectly.
We have also updated the firmware of the 7925g to the latest version 1.4.3
Access Controller:
Model: H3C WX5002
Software Version: 2308P11 (Latest Release)
Access Points: WA2612-AGN and WA2220-AG
We have logged a support case with the H3C Support Technicians as well, but since all other devices include the Cisco 7921g phone work perfectly, they are battling to find a solution for us.
Any help in this regard will be greatly appreciated, as currently I have run out of ideas.
Many Thanks,
Brett

I have thousands of 7925g on that code and we aren't having any issues.
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7925G Random ping times?

WLC - Cisco 4402
OS - 7.0.98.0
LWAPs - Cisco 3502e
Phones - 7925G
Currently the phones are associating and authenticating, being assigned an IP, and this is where we run into issues. If you try a "link test" from the WLC on the client and it fails. If you run a ping from a local device (Laptop, switch, router) or from a remote device I see the same results...
Reply from 10.33.46.85: bytes=32 time=287ms TTL=57
Reply from 10.33.46.85: bytes=32 time=748ms TTL=57
Reply from 10.33.46.85: bytes=32 time=480ms TTL=57
Reply from 10.33.46.85: bytes=32 time=211ms TTL=57
Reply from 10.33.46.85: bytes=32 time=681ms TTL=57
Reply from 10.33.46.85: bytes=32 time=406ms TTL=57
Reply from 10.33.46.85: bytes=32 time=121ms TTL=57
Reply from 10.33.46.85: bytes=32 time=583ms TTL=57
Reply from 10.33.46.85: bytes=32 time=315ms TTL=57
Reply from 10.33.46.85: bytes=32 time=50ms TTL=57
Reply from 10.33.46.85: bytes=32 time=508ms TTL=57
Reply from 10.33.46.85: bytes=32 time=239ms TTL=57
Reply from 10.33.46.85: bytes=32 time=703ms TTL=57
Reply from 10.33.46.85: bytes=32 time=416ms TTL=57
I have gone through the 7925G Deployment guide and made all the recommended settings on the WLC, still no better. We can't make or receive calls.
Any help or direction would be greatly appreciated.
Thanks!
Rich

Serge,
Thank you for the reply.
The IPT engineers stated the following:
"We couldn't make or receive calls, we had gotten Network busy messages"
I'm not sure how helpful this is, but my understanding is they were able to make a call this morning. I had spent a few hours late last night going through the 7925G Deployment Guide and configuring the WLC based the the Deployment Guide. The changes may have helped. Specifically, the QOS was set to "Gold", I changed it to "Plat". I also removed the require DHCP option.
Thanks again for the reply.
Rich

7925g phones static/hissing and roaming issues

Hello,
We've been having an issue for several months now with our over 200 7925g phones. Nurses are complaining that the phones have static and will drop the voice of the other caller and several times need to repeat the conversation. We have confirmed several scenario's. It occurs when both callers are on 7925g inside the coverage areas in the hospital; between 7925g and 7940 desk phone; 7925g and Nortel desk phone. We've tested on 802.11a and 802.11b/g. I do see a difference when on 802.11b/g however still get a hissing when connecting to a different AP.
4 - 4400 controllers, 6.0.202 firmware
1 - 5508 controller, 6.0.202 firmware
234 - LAP1131AG AP's
6 - AP1131AG AP's
7 - LAP1142N AP's
3 - LAP1310G AP's
AP's are on 6.0.202.0 firmware
7925g's all are on 1.3.3 firmware but we have a select few that we are testing at both hospitals with the newest firmware 1.4.1 and still same results.
235 - 7925g phones.
We have followed the 7925g setup & deployment guide, WLC Config Analyzer and made sure all checks were made. The only setting we plan on testing this week is changing the CCKM authentication change which was recommended. Currently we are WPA TKIP
We have disabled the higher rates (36-54) on the 802.11a.
We also have AirMagnet VoFi analyzer which is showing issues when roaming from AP. The alarms indicate a one-way audio issue and points to the AP's and phones power not matching. We have our Tx power level on the controller to automatic, Max Power Level at 30 dBm, Min. at -10 dBm, power Threshold at -70 (WLC Config Analyzer recommendation). The phone TX Power is set at 8 dBm. Call Power Save Mode has been tested with both None and U-APDS/PS-Poll.
We have a case open with Cisco TAC and she has requested debugs from our controllers. I have sent over 7 and she is not coming back with anything solid and not much help so far.
Our tests between 802.11a and 802.11b/g (RSSI setting on phone Auto-a and Auto-bg) have shown better with the bg mode but still static and/or hissing.
Any help would be greatly appreciated! Thanks.

Thanks!
We finally had an awesome Cisco Engineer on our SR. We straightened out the code and now have the correct 1.4.1.1.1.7 ES image and also configured CCKM.
We are currently testing with about 20 phones before we deploy it to over 200 phones.
Below are the steps we took and so far the tests have resolved the issue.
1. Downloaded & installed the 1.4.1.1.1.7 code on the 7925g's.
2. Changed the Scan Mode on the device in Call Manager to 'continuous'
3. On the Controllers, configured & implemented CCKM on the voice WLAN only.
4. Set the Radio Policy for the Voice WLAN to 802.11a only.
5. Only using channels 36, 40, 44, 48, 149, 153, 157, 161 on 802.11a
6. Disabled the 6,9,36,48 & 54 Mbps rates for 802.11a only
7. Configured the phone with the new voice SSID with CCKM, Security Mode as EAP-Fast, & 802.11 Mode = Auto-a.
We are following up with these test users next week so I will post if this fixes our issue.
Thanks for all the assistance everyone!

Cisco W-Phone 7925G WPA/WPA2

i am trying to configure WPA/WPA2 pre shared key security for the 7925G series wireless phones
and having wism module (4400) as a controller,
controller side i have configured security wpa with encryption tkip........... and wpa2 with aes
laptops connects normally but cisco wireless phone 7925G just show in security configuration
statis wep
leap
peap
eap-tls
etc etc etc
but not showing and wpa or wpa2 security typ
i have attached phone's firmware in attached
please see and give your feed back
that how i can make it work
thanks

Have you selected akm ?
Configuring the Pre-shared Key
When using Auto (AKM) with WPA Pre-shared key or WPA2 with Pre-shared key for authentication, you must configure a Passphrase/Pre-shared key in the Wireless Security Credentials area.
Pre-shared Key Formats
The Cisco Unified Wireless IP Phone 7925G supports ASCII and hexadecimal formats. You must use one of these formats when setting up a WPA Pre-shared key:
Hexadecimal
For hexadecimal keys, you must enter 64 hex digits (0-9 and/or A-F); for example, AB123456789CD01234567890EFAB123456789CD01234567890EF3456789C
ASCII
For ASCII keys, you must enter a character string that uses 0-9, A-Z (upper and lower case), including symbols and is from 8 to 63 characters in length; for example, GREG12356789ZXYW
To set up a Pre-shared key in the Wireless Credentials area, follow these steps:
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7925G - Registering to CUCM issue

Hi all,
I am trying to configure a new 7925G phone. The phone uses a certificate for authetication to the AP.
Regarding the connection is ok as I can access the phone acress the Network.
When I create the phone into the CUCM, it seems that the phone is registered as per the status:
Registration Registered with Cisco Unified Communications Manager 10.x.x.x
The issue is that the registration step turns with no stop on the phone, and I found the following error in the log file:
2012-09-18 10:51:08:0460 HERMIT user.info modprobe: insmod -s -k eth0
2012-09-18 10:51:10:0270 HERMIT user.err SCCP: Skinny_get_tftpIp: Could NOT getGNetutilVarVal!
2012-09-18 10:51:10:0270 HERMIT user.err SCCP: Skinny_get_alt_tftpIp: Could NOT getGNetutilVarVal!
Any idea to fix it ?
Please find the log file in attachment.
Thanks
TS

Hi all,
I am trying to configure a new 7925G phone. The phone uses a certificate for authetication to the AP.
Regarding the connection is ok as I can access the phone acress the Network.
When I create the phone into the CUCM, it seems that the phone is registered as per the status:
Registration Registered with Cisco Unified Communications Manager 10.x.x.x
The issue is that the registration step turns with no stop on the phone, and I found the following error in the log file:
2012-09-18 10:51:08:0460 HERMIT user.info modprobe: insmod -s -k eth0
2012-09-18 10:51:10:0270 HERMIT user.err SCCP: Skinny_get_tftpIp: Could NOT getGNetutilVarVal!
2012-09-18 10:51:10:0270 HERMIT user.err SCCP: Skinny_get_alt_tftpIp: Could NOT getGNetutilVarVal!
Any idea to fix it ?
Please find the log file in attachment.
Thanks
TS

Airport can no longer read or write the configuration of Time Capsule

I have a MacBook Pro running OSX 10.8.3 and maintained with all available patches. I have also a Time Capsule with version 7.6.3 of the firmware. I use AirPort 6.2. So everything seems to be updated with the latest versions.
This has really been a good setup for nearly a year now, but earlier this month Time Machine suddenly stopped to work and could no longer do backups to the Time Capsule. I have tried to factory reset the Time Capsule several times, but I still get problems when writing the configuration to the Time Capsule. I get an error message saying "An error occurred while updating the configuration".
Airport is furthermore not able to detect the Time Capsule correctly anymore, so I have to configure it by entering the IP address. But after setting up WLAN, disks, etc. and enhanching the security, I just receive the error message when I try to write the config. The Internet connection works perfectly anyway, both via cable and wireless.
Anyone got any tips?

Do the setup by ethernet in full isolation from the network.
Start from a full factory reset.
I would recommend you take the firmware back to 7.6.1 or even earlier if the TC is older than 12months. 7.5.2 was very reliable. All these bugs started with 7.6 and the change to Lion.
I would also recommend installing 5.6 utility.
How to load 5.6 into ML.
1. Download 5.6 for Lion.
http://support.apple.com/kb/DL1482
Click to open the dmg but do not attempt to install the pkg.. it won't work anyway.
2. Download and install unpkg.
http://www.timdoug.com/unpkg/
Run unpkg on the desktop.. it is very simple.. drag the AirPortUtility56.pkg file over to unpkg.. and it will create a new directory of the same name on the desktop.. drill down.. applications utilities .. there lo and behold is Airport utility 5.6 .. drag it to your main utilities directory or just run it from current location.
You cannot uninstall 6.1 (now 6.2 if you updated) so don't try.. and you cannot or should not run them both at the same time.. so just ignore the toyland version.. the plastic hammer.. and start using 5.6.. a real tool.
For screen shots see this post.
https://discussions.apple.com/thread/4668746?tstart=0

Error while Provisioning a user to Exchange:Configuration OIM 9.1 & JBOSS

Hi,
I am facing the below error while provisioning a user to Exchange. The Resource gets provisioned. But inside the resource, two tasks (Create User & Set Mailbox) are rejected. When i retry these tasks, the Resource status is set to Revoked in the Resource Profile of OIM. The AD Provisioning is working fine. There are 2 AD IT Resources here. Database is Oracle 10g.
Error:
2012-03-02 15:06:10,347 INFO [org.apache.catalina.core.ContainerBase.[jboss.web].[localhost].[xlWebApp]] action: LogonAction: User 'RWFLORENCIO' logged on in session 8B825B2D391A654D975CDC91FECB5E8E
2012-03-02 15:06:34,712 INFO [STDOUT] Running GETFULLNAME
2012-03-02 15:06:34,712 INFO [STDOUT] Target Class = gitidm.LogProfileUser
2012-03-02 15:06:34,721 INFO [STDOUT] Running GETMANAGER
2012-03-02 15:06:34,721 INFO [STDOUT] Target Class = gitidm.LogProfileUser
2012-03-02 15:07:00,233 DEBUG [org.jboss.ejb.StatefulSessionContainer] Created new session ID: gzavri15-1iti
2012-03-02 15:07:00,233 DEBUG [org.jboss.ejb.StatefulSessionContainer] Using create method for session: public void com.thortech.xl.ejb.databeansimpl.tcDataBaseBean.ejbCreate() throws javax.ejb.CreateException
2012-03-02 15:07:00,233 DEBUG [org.jboss.proxy.ejb.ProxyFactory] seting invoker proxy binding for stateful session: stateful-unified-invoker
2012-03-02 15:07:55,208 INFO [STDOUT] Running IDMVALIDATION
2012-03-02 15:07:55,208 INFO [STDOUT] Target Class = gitidm.CustomApproval
2012-03-02 15:07:55,267 INFO [STDOUT] select USR_MANAGER_KEY from USR where USR_UDF_EMP_NO='540087'
2012-03-02 15:07:55,267 INFO [STDOUT] result : OK
2012-03-02 15:07:55,559 INFO [STDOUT] Running GETKEY
2012-03-02 15:07:55,559 INFO [STDOUT] Target Class = java.lang.String
2012-03-02 15:07:55,559 INFO [STDOUT] Running GETIH1
2012-03-02 15:07:55,559 INFO [STDOUT] Target Class = gitidm.CustomApproval
2012-03-02 15:07:55,614 INFO [STDOUT] select USR_MANAGER_KEY from USR where USR_UDF_EMP_NO='540087'
2012-03-02 15:08:00,207 DEBUG [org.jboss.ejb.StatefulSessionContainer] Created new session ID: gzavssb3-1itk
2012-03-02 15:08:00,207 DEBUG [org.jboss.ejb.StatefulSessionContainer] Using create method for session: public void com.thortech.xl.ejb.databeansimpl.tcDataBaseBean.ejbCreate() throws javax.ejb.CreateException
2012-03-02 15:08:00,207 DEBUG [org.jboss.proxy.ejb.ProxyFactory] seting invoker proxy binding for stateful session: stateful-unified-invoker
2012-03-02 15:08:16,901 INFO [STDOUT] Masuk exception
2012-03-02 15:08:16,988 DEBUG [org.jboss.ejb.StatelessSessionContainer] Useless invocation of remove() for stateless session bean
2012-03-02 15:08:17,000 DEBUG [org.jboss.ejb.StatelessSessionContainer] Useless invocation of remove() for stateless session bean
2012-03-02 15:08:17,016 DEBUG [org.jboss.ejb.StatelessSessionContainer] Useless invocation of remove() for stateless session bean
2012-03-02 15:08:17,030 DEBUG [org.jboss.ejb.StatelessSessionContainer] Useless invocation of remove() for stateless session bean
2012-03-02 15:08:17,046 DEBUG [org.jboss.ejb.StatelessSessionContainer] Useless invocation of remove() for stateless session bean
2012-03-02 15:08:17,304 INFO [org.apache.catalina.core.ContainerBase.[jboss.web].[localhost].[xlWebApp]] action: LogonAction: User 'XELSYSADM' logged on in session 8B825B2D391A654D975CDC91FECB5E8E
2012-03-02 15:09:00,192 DEBUG [org.jboss.ejb.StatefulSessionContainer] Created new session ID: gzavu2lc-1itr
2012-03-02 15:09:00,192 DEBUG [org.jboss.ejb.StatefulSessionContainer] Using create method for session: public void com.thortech.xl.ejb.databeansimpl.tcDataBaseBean.ejbCreate() throws javax.ejb.CreateException
2012-03-02 15:09:00,193 DEBUG [org.jboss.proxy.ejb.ProxyFactory] seting invoker proxy binding for stateful session: stateful-unified-invoker
2012-03-02 15:09:16,525 INFO [STDOUT] Running TOLOWERCASE
2012-03-02 15:09:16,526 INFO [STDOUT] Target Class = java.lang.String
2012-03-02 15:09:16,642 INFO [STDOUT] Running TOLOWERCASE
2012-03-02 15:09:16,643 INFO [STDOUT] Target Class = java.lang.String
2012-03-02 15:09:17,139 INFO [STDOUT] Running CHECKCHILDOBJECT
2012-03-02 15:09:17,139 INFO [STDOUT] Target Class = gitidm.CheckEmptyChild
2012-03-02 15:09:17,217 INFO [STDOUT] Connected to IAM
2012-03-02 15:09:17,218 INFO [STDOUT] Query : select * from UD_EMAILOF join obi on obi.obi_key=UD_EMAILOF.obi_key join UD_MAILFOC on UD_MAILFOC.UD_EMAILOF_KEY=UD_EMAILOF.UD_EMAILOF_KEY where obi.req_key='44002'
2012-03-02 15:09:17,228 INFO [STDOUT] Total record : 1
2012-03-02 15:09:17,228 INFO [STDOUT] Is Admin not filled the child form ? FILLED
2012-03-02 15:09:17,231 INFO [STDOUT] Disconnected from IAM
2012-03-02 15:09:17,606 INFO [STDOUT] Running SETPROXYADDRESS
2012-03-02 15:09:17,607 INFO [STDOUT] Target Class = email.Provisioning
2012-03-02 15:09:17,622 INFO [STDOUT] SetProxyAddressForSubsidiary
2012-03-02 15:09:17,622 INFO [STDOUT] Running INSERTTOLOG
2012-03-02 15:09:17,623 INFO [STDOUT] Target Class = gitidm.LogProvisioning
2012-03-02 15:09:17,701 INFO [STDOUT] Query Log= insert into IDM_PROV_LOG values (sysdate,'Request for Email Account','RWFLORENCIO','rwflorencio','Set Proxy Address','FAILED','NO')
2012-03-02 15:09:18,870 INFO [STDOUT] Running CHANGEDOMAINUSER
2012-03-02 15:09:18,870 INFO [STDOUT] Target Class = adir.Provisioning
2012-03-02 15:09:18,945 INFO [STDOUT] Running GETDNUSERPLDT
2012-03-02 15:09:18,945 INFO [STDOUT] Target Class = email.Provisioning
2012-03-02 15:09:18,961 INFO [STDOUT] GetDN
2012-03-02 15:09:18,991 INFO [STDOUT] GETDN():CN=FLORENCIO\, Raul W.,OU=PLDT Non-Executives,OU=Test Area,DC=ISSecLAB,DC=NET
2012-03-02 15:09:18,991 INFO [STDOUT] Running ENABLEMAILBOXPLDT
2012-03-02 15:09:18,991 INFO [STDOUT] Target Class = email.Provisioning
2012-03-02 15:09:19,019 INFO [STDOUT] EnableMailbox
2012-03-02 15:09:19,020 INFO [STDOUT] user ssh ->Administrator
2012-03-02 15:09:50,426 INFO [STDOUT] error ->Could not connect for 30000 milliseconds
2012-03-02 15:09:51,428 INFO [STDOUT] Disconnected: 192.168.1.72. Press Enter to exit
2012-03-02 15:09:51,428 INFO [STDOUT] Running INSERTTOLOG
2012-03-02 15:09:51,428 INFO [STDOUT] Target Class = gitidm.LogProvisioning
2012-03-02 15:09:51,502 INFO [STDOUT] Query Log= insert into IDM_PROV_LOG values (sysdate,'Request for Email Account','RWFLORENCIO','rwflorencio','Enable Mailbox','FAILED','Could not connect for 30000 milliseconds')
2012-03-02 15:09:53,940 INFO [STDOUT] Running SETMAILBOX
2012-03-02 15:09:53,940 INFO [STDOUT] Target Class = email.Provisioning
2012-03-02 15:09:53,959 INFO [STDOUT] userssh ->Administrator
2012-03-02 15:09:53,959 INFO [STDOUT] userid ->ISSECLAB\Administrator
2012-03-02 15:10:00,461 DEBUG [org.jboss.ejb.StatefulSessionContainer] Created new session ID: gzavvd3h-1itu
2012-03-02 15:10:00,462 DEBUG [org.jboss.ejb.StatefulSessionContainer] Using create method for session: public void com.thortech.xl.ejb.databeansimpl.tcDataBaseBean.ejbCreate() throws javax.ejb.CreateException
2012-03-02 15:10:00,462 DEBUG [org.jboss.proxy.ejb.ProxyFactory] seting invoker proxy binding for stateful session: stateful-unified-invoker
2012-03-02 15:10:00,577 DEBUG [org.jboss.ejb.StatefulSessionContainer] Created new session ID: gzavvd6p-1itv
2012-03-02 15:10:00,577 DEBUG [org.jboss.ejb.StatefulSessionContainer] Using create method for session: public void com.thortech.xl.ejb.databeansimpl.tcDataBaseBean.ejbCreate() throws javax.ejb.CreateException
2012-03-02 15:10:00,578 DEBUG [org.jboss.proxy.ejb.ProxyFactory] seting invoker proxy binding for stateful session: stateful-unified-invoker
2012-03-02 15:10:00,865 INFO [ADAPTER.AUTH_AD] Start initiate reconciliation info user
2012-03-02 15:10:00,865 INFO [ADAPTER.AUTH_AD] Start initiate reconciliation
2012-03-02 15:10:07,034 INFO [STDOUT] select usr.usr_key,usr.usr_password from usr left join GIT_AUTH_AD on GIT_AUTH_AD.usr_key=usr.usr_key where usr.usr_password != GIT_AUTH_AD.USR_PASSWORD
2012-03-02 15:10:25,353 INFO [STDOUT] Could not connect for 30000 milliseconds
2012-03-02 15:10:26,357 INFO [STDOUT] Disconnected: 192.168.1.72. Press Enter to exit
2012-03-02 15:11:00,222 DEBUG [org.jboss.ejb.StatefulSessionContainer] Created new session ID: gzavwn7i-1itx
2012-03-02 15:11:00,223 DEBUG [org.jboss.ejb.StatefulSessionContainer] Using create method for session: public void com.thortech.xl.ejb.databeansimpl.tcDataBaseBean.ejbCreate() throws javax.ejb.CreateException
2012-03-02 15:11:00,223 DEBUG [org.jboss.proxy.ejb.ProxyFactory] seting invoker proxy binding for stateful session: stateful-unified-invoker
2012-03-02 15:11:51,773 DEBUG [org.jboss.resource.connectionmanager.IdleRemover] run: IdleRemover notifying pools, interval: 450000
2012-03-02 15:12:00,219 DEBUG [org.jboss.ejb.StatefulSessionContainer] Created new session ID: gzavxxi3-1itz
2012-03-02 15:12:00,220 DEBUG [org.jboss.ejb.StatefulSessionContainer] Using create method for session: public void com.thortech.xl.ejb.databeansimpl.tcDataBaseBean.ejbCreate() throws javax.ejb.CreateException
2012-03-02 15:12:00,220 DEBUG [org.jboss.proxy.ejb.ProxyFactory] seting invoker proxy binding for stateful session: stateful-unified-invoker
2012-03-02 15:13:00,229 DEBUG [org.jboss.ejb.StatefulSessionContainer] Created new session ID: gzavz7t1-1iu2
2012-03-02 15:13:00,229 DEBUG [org.jboss.ejb.StatefulSessionContainer] Using create method for session: public void com.thortech.xl.ejb.databeansimpl.tcDataBaseBean.ejbCreate() throws javax.ejb.CreateException
2012-03-02 15:13:00,229 DEBUG [org.jboss.proxy.ejb.ProxyFactory] seting invoker proxy binding for stateful session: stateful-unified-invoker
2012-03-02 15:14:00,192 DEBUG [org.jboss.ejb.StatefulSessionContainer] Created new session ID: gzaw0i2o-1iu5
2012-03-02 15:14:00,192 DEBUG [org.jboss.ejb.StatefulSessionContainer] Using create method for session: public void com.thortech.xl.ejb.databeansimpl.tcDataBaseBean.ejbCreate() throws javax.ejb.CreateException
2012-03-02 15:14:00,193 DEBUG [org.jboss.proxy.ejb.ProxyFactory] seting invoker proxy binding for stateful session: stateful-unified-invoker
2012-03-02 15:14:02,974 WARN [XELLERATE.WEBAPP] TimeZone is not set for the browser's machine.
2012-03-02 15:14:02,974 WARN [XELLERATE.WEBAPP] TimeZone is not set for the browser's machine.
2012-03-02 15:14:02,975 WARN [XELLERATE.WEBAPP] TimeZone is not set for the browser's machine.
2012-03-02 15:14:02,975 WARN [XELLERATE.WEBAPP] TimeZone is not set for the browser's machine.
2012-03-02 15:14:02,975 WARN [XELLERATE.WEBAPP] TimeZone is not set for the browser's machine.
2012-03-02 15:14:53,473 WARN [XELLERATE.WEBAPP] TimeZone is not set for the browser's machine.
2012-03-02 15:14:53,473 WARN [XELLERATE.WEBAPP] TimeZone is not set for the browser's machine.
2012-03-02 15:14:53,474 WARN [XELLERATE.WEBAPP] TimeZone is not set for the browser's machine.
2012-03-02 15:14:53,474 WARN [XELLERATE.WEBAPP] TimeZone is not set for the browser's machine.
2012-03-02 15:14:53,474 WARN [XELLERATE.WEBAPP] TimeZone is not set for the browser's machine.
2012-03-02 15:15:00,249 DEBUG [org.jboss.ejb.StatefulSessionContainer] Created new session ID: gzaw1sex-1iu7
2012-03-02 15:15:00,249 DEBUG [org.jboss.ejb.StatefulSessionContainer] Using create method for session: public void com.thortech.xl.ejb.databeansimpl.tcDataBaseBean.ejbCreate() throws javax.ejb.CreateException
2012-03-02 15:15:00,249 DEBUG [org.jboss.proxy.ejb.ProxyFactory] seting invoker proxy binding for stateful session: stateful-unified-invoker
2012-03-02 15:15:00,591 INFO [ADAPTER.AUTH_AD] Start initiate reconciliation info user
2012-03-02 15:15:00,592 INFO [ADAPTER.AUTH_AD] Start initiate reconciliation
2012-03-02 15:15:00,727 DEBUG [org.jboss.ejb.StatefulSessionContainer] Created new session ID: gzaw1ss0-1iu9
2012-03-02 15:15:00,727 DEBUG [org.jboss.ejb.StatefulSessionContainer] Using create method for session: public void com.thortech.xl.ejb.databeansimpl.tcDataBaseBean.ejbCreate() throws javax.ejb.CreateException
2012-03-02 15:15:00,728 DEBUG [org.jboss.proxy.ejb.ProxyFactory] seting invoker proxy binding for stateful session: stateful-unified-invoker
2012-03-02 15:15:06,711 INFO [STDOUT] select usr.usr_key,usr.usr_password from usr left join GIT_AUTH_AD on GIT_AUTH_AD.usr_key=usr.usr_key where usr.usr_password != GIT_AUTH_AD.USR_PASSWORD
2012-03-02 15:15:18,066 WARN [XELLERATE.WEBAPP] TimeZone is not set for the browser's machine.
2012-03-02 15:15:18,075 WARN [XELLERATE.WEBAPP] TimeZone is not set for the browser's machine.
2012-03-02 15:15:18,075 WARN [XELLERATE.WEBAPP] TimeZone is not set for the browser's machine.
2012-03-02 15:15:18,076 WARN [XELLERATE.WEBAPP] TimeZone is not set for the browser's machine.
2012-03-02 15:15:18,076 WARN [XELLERATE.WEBAPP] TimeZone is not set for the browser's machine.
2012-03-02 15:16:00,220 DEBUG [org.jboss.ejb.StatefulSessionContainer] Created new session ID: gzaw32os-1iub
2012-03-02 15:16:00,221 DEBUG [org.jboss.ejb.StatefulSessionContainer] Using create method for session: public void com.thortech.xl.ejb.databeansimpl.tcDataBaseBean.ejbCreate() throws javax.ejb.CreateException
2012-03-02 15:16:00,221 DEBUG [org.jboss.proxy.ejb.ProxyFactory] seting invoker proxy binding for stateful session: stateful-unified-invoker
2012-03-02 15:16:00,536 WARN [XELLERATE.WEBAPP] TimeZone is not set for the browser's machine.
2012-03-02 15:16:00,537 WARN [XELLERATE.WEBAPP] TimeZone is not set for the browser's machine.
2012-03-02 15:16:00,537 WARN [XELLERATE.WEBAPP] TimeZone is not set for the browser's machine.
2012-03-02 15:16:00,538 WARN [XELLERATE.WEBAPP] TimeZone is not set for the browser's machine.
2012-03-02 15:16:00,539 WARN [XELLERATE.WEBAPP] TimeZone is not set for the browser's machine.
2012-03-02 15:17:00,200 DEBUG [org.jboss.ejb.StatefulSessionContainer] Created new session ID: gzaw4cyw-1iud
2012-03-02 15:17:00,200 DEBUG [org.jboss.ejb.StatefulSessionContainer] Using create method for session: public void com.thortech.xl.ejb.databeansimpl.tcDataBaseBean.ejbCreate() throws javax.ejb.CreateException
2012-03-02 15:17:00,201 DEBUG [org.jboss.proxy.ejb.ProxyFactory] seting invoker proxy binding for stateful session: stateful-unified-invoker
2012-03-02 15:18:00,209 DEBUG [org.jboss.ejb.StatefulSessionContainer] Created new session ID: gzaw5n9t-1iuf
2012-03-02 15:18:00,210 DEBUG [org.jboss.ejb.StatefulSessionContainer] Using create method for session: public void com.thortech.xl.ejb.databeansimpl.tcDataBaseBean.ejbCreate() throws javax.ejb.CreateException
2012-03-02 15:18:00,210 DEBUG [org.jboss.proxy.ejb.ProxyFactory] seting invoker proxy binding for stateful session: stateful-unified-invoker
2012-03-02 15:19:00,211 DEBUG [org.jboss.ejb.StatefulSessionContainer] Created new session ID: gzaw6xkj-1iuh
2012-03-02 15:19:00,212 DEBUG [org.jboss.ejb.StatefulSessionContainer] Using create method for session: public void com.thortech.xl.ejb.databeansimpl.tcDataBaseBean.ejbCreate() throws javax.ejb.CreateException
2012-03-02 15:19:00,212 DEBUG [org.jboss.proxy.ejb.ProxyFactory] seting invoker proxy binding for stateful session: stateful-unified-invoker
2012-03-02 15:19:21,833 DEBUG [org.jboss.resource.connectionmanager.IdleRemover] run: IdleRemover notifying pools, interval: 450000
2012-03-02 15:20:00,500 DEBUG [org.jboss.ejb.StatefulSessionContainer] Created new session ID: gzaw8838-1iuk
2012-03-02 15:20:00,501 DEBUG [org.jboss.ejb.StatefulSessionContainer] Using create method for session: public void com.thortech.xl.ejb.databeansimpl.tcDataBaseBean.ejbCreate() throws javax.ejb.CreateException
2012-03-02 15:20:00,501 DEBUG [org.jboss.proxy.ejb.ProxyFactory] seting invoker proxy binding for stateful session: stateful-unified-invoker
2012-03-02 15:20:00,673 DEBUG [org.jboss.ejb.StatefulSessionContainer] Created new session ID: gzaw8881-1iul
2012-03-02 15:20:00,674 DEBUG [org.jboss.ejb.StatefulSessionContainer] Using create method for session: public void com.thortech.xl.ejb.databeansimpl.tcDataBaseBean.ejbCreate() throws javax.ejb.CreateException
2012-03-02 15:20:00,674 DEBUG [org.jboss.proxy.ejb.ProxyFactory] seting invoker proxy binding for stateful session: stateful-unified-invoker
2012-03-02 15:20:00,930 INFO [ADAPTER.AUTH_AD] Start initiate reconciliation info user
2012-03-02 15:20:00,931 INFO [ADAPTER.AUTH_AD] Start initiate reconciliation
2012-03-02 15:20:07,489 INFO [STDOUT] select usr.usr_key,usr.usr_password from usr left join GIT_AUTH_AD on GIT_AUTH_AD.usr_key=usr.usr_key where usr.usr_password != GIT_AUTH_AD.USR_PASSWORD
2012-03-02 15:21:00,306 DEBUG [org.jboss.ejb.StatefulSessionContainer] Created new session ID: gzaw9i8g-1iun
2012-03-02 15:21:00,306 DEBUG [org.jboss.ejb.StatefulSessionContainer] Using create method for session: public void com.thortech.xl.ejb.databeansimpl.tcDataBaseBean.ejbCreate() throws javax.ejb.CreateException
2012-03-02 15:21:00,306 DEBUG [org.jboss.proxy.ejb.ProxyFactory] seting invoker proxy binding for stateful session: stateful-unified-invoker
2012-03-02 15:22:00,281 DEBUG [org.jboss.ejb.StatefulSessionContainer] Created new session ID: gzawasih-1iup
2012-03-02 15:22:00,282 DEBUG [org.jboss.ejb.StatefulSessionContainer] Using create method for session: public void com.thortech.xl.ejb.databeansimpl.tcDataBaseBean.ejbCreate() throws javax.ejb.CreateException
2012-03-02 15:22:00,282 DEBUG [org.jboss.proxy.ejb.ProxyFactory] seting invoker proxy binding for stateful session: stateful-unified-invoker
2012-03-02 15:23:00,303 DEBUG [org.jboss.ejb.StatefulSessionContainer] Created new session ID: gzawc2tl-1iur
2012-03-02 15:23:00,304 DEBUG [org.jboss.ejb.StatefulSessionContainer] Using create method for session: public void com.thortech.xl.ejb.databeansimpl.tcDataBaseBean.ejbCreate() throws javax.ejb.CreateException
2012-03-02 15:23:00,304 DEBUG [org.jboss.proxy.ejb.ProxyFactory] seting invoker proxy binding for stateful session: stateful-unified-invoker
2012-03-02 15:23:27,310 INFO [STDOUT] Running CHANGEDOMAINUSER
2012-03-02 15:23:27,312 INFO [STDOUT] Target Class = adir.Provisioning
2012-03-02 15:23:27,413 INFO [STDOUT] Running GETDNUSERPLDT
2012-03-02 15:23:27,414 INFO [STDOUT] Target Class = email.Provisioning
2012-03-02 15:23:27,432 INFO [STDOUT] GetDN
2012-03-02 15:23:27,473 INFO [STDOUT] GETDN():CN=FLORENCIO\, Raul W.,OU=PLDT Non-Executives,OU=Test Area,DC=ISSecLAB,DC=NET
2012-03-02 15:23:27,473 INFO [STDOUT] Running ENABLEMAILBOXPLDT
2012-03-02 15:23:27,474 INFO [STDOUT] Target Class = email.Provisioning
2012-03-02 15:23:27,495 INFO [STDOUT] EnableMailbox
2012-03-02 15:23:27,496 INFO [STDOUT] user ssh ->Administrator
2012-03-02 15:23:55,851 WARN [org.jboss.tm.TransactionImpl] Transaction TransactionImpl:XidImpl[FormatId=257, GlobalId=oim1.isseclab.net/5544083, BranchQual=, localId=5544083] timed out. status=STATUS_ACTIVE
2012-03-02 15:23:55,874 WARN [XELLERATE.DATABASE] Trying to get the connection count : 0
2012-03-02 15:23:55,875 WARN [XELLERATE.DATABASE] Trying to get the connection count : 1
2012-03-02 15:23:55,876 WARN [XELLERATE.DATABASE] Trying to get the connection count : 2
2012-03-02 15:23:55,877 WARN [XELLERATE.DATABASE] Trying to get the connection count : 3
2012-03-02 15:23:55,878 WARN [XELLERATE.DATABASE] Trying to get the connection count : 4
2012-03-02 15:23:55,878 ERROR [XELLERATE.DATABASE] Class/Method: DirectDB/getConnection encounter some problems: Error while retrieving database connection.Please check for the follwoing
Database srever is running.
Datasource configuration settings are correct.
2012-03-02 15:23:55,878 ERROR [XELLERATE.DATABASE] Class/Method: tcDataBase/readPartialStatement encounter some problems: Got a null connection
java.sql.SQLException: Got a null connection
     at com.thortech.xl.dataaccess.tcDataBase.readPartialStatement(Unknown Source)
     at com.thortech.xl.dataobj.tcDataBase.readPartialStatement(Unknown Source)
     at com.thortech.xl.dataaccess.tcDataSet.executeQuery(Unknown Source)
     at com.thortech.xl.dataobj.tcDataSet.executeQuery(Unknown Source)
     at com.thortech.xl.dataaccess.tcDataSet.executeQuery(Unknown Source)
     at com.thortech.xl.dataobj.tcDataSet.executeQuery(Unknown Source)
     at com.thortech.xl.cache.CacheUtil.getSetCachedQuery(Unknown Source)
     at com.thortech.xl.dataobj.tcDataObj.eventPostInsert(Unknown Source)
     at com.thortech.xl.dataobj.tcDataObj.insert(Unknown Source)
     at com.thortech.xl.dataobj.tcDataObj.save(Unknown Source)
     at com.thortech.xl.dataobj.tcTableDataObj.save(Unknown Source)
     at com.thortech.xl.dataobj.tcScheduleItem.insertImplementation(Unknown Source)
     at com.thortech.xl.dataobj.tcDataObj.insert(Unknown Source)
     at com.thortech.xl.dataobj.tcDataObj.save(Unknown Source)
     at com.thortech.xl.attestation.AttestationEngine.attestTask(Unknown Source)
     at com.thortech.xl.attestation.AttestationEngine.updateResponses(Unknown Source)
     at com.thortech.xl.ejb.beansimpl.AttestationOperationsBean.updateResponses(Unknown Source)
     at com.thortech.xl.ejb.beans.AttestationOperationsSession.updateResponses(Unknown Source)
     at sun.reflect.GeneratedMethodAccessor1129.invoke(Unknown Source)
     at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
     at java.lang.reflect.Method.invoke(Method.java:597)
     at org.jboss.invocation.Invocation.performCall(Invocation.java:359)
     at org.jboss.ejb.StatelessSessionContainer$ContainerInterceptor.invoke(StatelessSessionContainer.java:237)
     at org.jboss.resource.connectionmanager.CachedConnectionInterceptor.invoke(CachedConnectionInterceptor.java:158)
     at org.jboss.ejb.plugins.StatelessSessionInstanceInterceptor.invoke(StatelessSessionInstanceInterceptor.java:169)
     at org.jboss.ejb.plugins.CallValidationInterceptor.invoke(CallValidationInterceptor.java:63)
     at org.jboss.ejb.plugins.AbstractTxInterceptor.invokeNext(AbstractTxInterceptor.java:121)
     at org.jboss.ejb.plugins.TxInterceptorCMT.runWithTransactions(TxInterceptorCMT.java:350)
     at org.jboss.ejb.plugins.TxInterceptorCMT.invoke(TxInterceptorCMT.java:181)
     at org.jboss.ejb.plugins.SecurityInterceptor.invoke(SecurityInterceptor.java:168)
     at org.jboss.ejb.plugins.LogInterceptor.invoke(LogInterceptor.java:205)
     at org.jboss.ejb.plugins.ProxyFactoryFinderInterceptor.invoke(ProxyFactoryFinderInterceptor.java:138)
     at org.jboss.ejb.SessionContainer.internalInvoke(SessionContainer.java:648)
     at org.jboss.ejb.Container.invoke(Container.java:960)
     at sun.reflect.GeneratedMethodAccessor132.invoke(Unknown Source)
     at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
     at java.lang.reflect.Method.invoke(Method.java:597)
     at org.jboss.mx.interceptor.ReflectedDispatcher.invoke(ReflectedDispatcher.java:155)
     at org.jboss.mx.server.Invocation.dispatch(Invocation.java:94)
     at org.jboss.mx.server.Invocation.invoke(Invocation.java:86)
     at org.jboss.mx.server.AbstractMBeanInvoker.invoke(AbstractMBeanInvoker.java:264)
     at org.jboss.mx.server.MBeanServerImpl.invoke(MBeanServerImpl.java:659)
     at org.jboss.invocation.local.LocalInvoker$MBeanServerAction.invoke(LocalInvoker.java:169)
     at org.jboss.invocation.local.LocalInvoker.invoke(LocalInvoker.java:118)
     at org.jboss.invocation.InvokerInterceptor.invokeLocal(InvokerInterceptor.java:209)
     at org.jboss.invocation.InvokerInterceptor.invoke(InvokerInterceptor.java:195)
     at org.jboss.proxy.TransactionInterceptor.invoke(TransactionInterceptor.java:61)
     at org.jboss.proxy.SecurityInterceptor.invoke(SecurityInterceptor.java:70)
     at org.jboss.proxy.ejb.StatelessSessionInterceptor.invoke(StatelessSessionInterceptor.java:112)
     at org.jboss.proxy.ClientContainer.invoke(ClientContainer.java:100)
     at $Proxy744.updateResponses(Unknown Source)
     at Thor.API.Operations.AttestationOperationsClient.updateResponses(Unknown Source)
     at sun.reflect.GeneratedMethodAccessor1128.invoke(Unknown Source)
     at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
     at java.lang.reflect.Method.invoke(Method.java:597)
     at Thor.API.Base.SecurityInvocationHandler$1.run(Unknown Source)
     at Thor.API.Security.LoginHandler.jbossLoginSession.runAs(Unknown Source)
     at Thor.API.Base.SecurityInvocationHandler.invoke(Unknown Source)
     at $Proxy785.updateResponses(Unknown Source)
     at com.thortech.xl.schedule.tasks.tcTskSubmitAttestationRequets.execute(Unknown Source)
     at com.thortech.xl.scheduler.tasks.SchedulerBaseTask.run(Unknown Source)
     at com.thortech.xl.scheduler.core.quartz.QuartzWrapper$TaskExecutionAction.run(Unknown Source)
     at Thor.API.Security.LoginHandler.jbossLoginSession.runAs(Unknown Source)
     at com.thortech.xl.scheduler.core.quartz.QuartzWrapper.execute(Unknown Source)
     at org.quartz.core.JobRunShell.run(JobRunShell.java:203)
     at org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:520)
2012-03-02 15:23:55,885 ERROR [XELLERATE.SERVER] Class/Method: tcDataObj/eventPreInsert encounter some problems: Data Access Error
com.thortech.xl.dataaccess.tcDataSetException: Data Access Error
     at com.thortech.xl.dataaccess.tcDataSet.executeQuery(Unknown Source)
     at com.thortech.xl.dataobj.tcDataSet.executeQuery(Unknown Source)
     at com.thortech.xl.dataaccess.tcDataSet.executeQuery(Unknown Source)
     at com.thortech.xl.dataobj.tcDataSet.executeQuery(Unknown Source)
     at com.thortech.xl.cache.CacheUtil.getSetCachedQuery(Unknown Source)
     at com.thortech.xl.dataobj.tcDataObj.eventPostInsert(Unknown Source)
     at com.thortech.xl.dataobj.tcDataObj.insert(Unknown Source)
     at com.thortech.xl.dataobj.tcDataObj.save(Unknown Source)
     at com.thortech.xl.dataobj.tcTableDataObj.save(Unknown Source)
     at com.thortech.xl.dataobj.tcScheduleItem.insertImplementation(Unknown Source)
     at com.thortech.xl.dataobj.tcDataObj.insert(Unknown Source)
     at com.thortech.xl.dataobj.tcDataObj.save(Unknown Source)
     at com.thortech.xl.attestation.AttestationEngine.attestTask(Unknown Source)
     at com.thortech.xl.attestation.AttestationEngine.updateResponses(Unknown Source)
     at com.thortech.xl.ejb.beansimpl.AttestationOperationsBean.updateResponses(Unknown Source)
     at com.thortech.xl.ejb.beans.AttestationOperationsSession.updateResponses(Unknown Source)
     at sun.reflect.GeneratedMethodAccessor1129.invoke(Unknown Source)
     at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
     at java.lang.reflect.Method.invoke(Method.java:597)
     at org.jboss.invocation.Invocation.performCall(Invocation.java:359)
     at org.jboss.ejb.StatelessSessionContainer$ContainerInterceptor.invoke(StatelessSessionContainer.java:237)
     at org.jboss.resource.connectionmanager.CachedConnectionInterceptor.invoke(CachedConnectionInterceptor.java:158)
     at org.jboss.ejb.plugins.StatelessSessionInstanceInterceptor.invoke(StatelessSessionInstanceInterceptor.java:169)
     at org.jboss.ejb.plugins.CallValidationInterceptor.invoke(CallValidationInterceptor.java:63)
     at org.jboss.ejb.plugins.AbstractTxInterceptor.invokeNext(AbstractTxInterceptor.java:121)
     at org.jboss.ejb.plugins.TxInterceptorCMT.runWithTransactions(TxInterceptorCMT.java:350)
     at org.jboss.ejb.plugins.TxInterceptorCMT.invoke(TxInterceptorCMT.java:181)
     at org.jboss.ejb.plugins.SecurityInterceptor.invoke(SecurityInterceptor.java:168)
     at org.jboss.ejb.plugins.LogInterceptor.invoke(LogInterceptor.java:205)
     at org.jboss.ejb.plugins.ProxyFactoryFinderInterceptor.invoke(ProxyFactoryFinderInterceptor.java:138)
     at org.jboss.ejb.SessionContainer.internalInvoke(SessionContainer.java:648)
     at org.jboss.ejb.Container.invoke(Container.java:960)
     at sun.reflect.GeneratedMethodAccessor132.invoke(Unknown Source)
     at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
     at java.lang.reflect.Method.invoke(Method.java:597)
     at org.jboss.mx.interceptor.ReflectedDispatcher.invoke(ReflectedDispatcher.java:155)
     at org.jboss.mx.server.Invocation.dispatch(Invocation.java:94)
     at org.jboss.mx.server.Invocation.invoke(Invocation.java:86)
     at org.jboss.mx.server.AbstractMBeanInvoker.invoke(AbstractMBeanInvoker.java:264)
     at org.jboss.mx.server.MBeanServerImpl.invoke(MBeanServerImpl.java:659)
     at org.jboss.invocation.local.LocalInvoker$MBeanServerAction.invoke(LocalInvoker.java:169)
     at org.jboss.invocation.local.LocalInvoker.invoke(LocalInvoker.java:118)
     at org.jboss.invocation.InvokerInterceptor.invokeLocal(InvokerInterceptor.java:209)
     at org.jboss.invocation.InvokerInterceptor.invoke(InvokerInterceptor.java:195)
     at org.jboss.proxy.TransactionInterceptor.invoke(TransactionInterceptor.java:61)
     at org.jboss.proxy.SecurityInterceptor.invoke(SecurityInterceptor.java:70)
     at org.jboss.proxy.ejb.StatelessSessionInterceptor.invoke(StatelessSessionInterceptor.java:112)
     at org.jboss.proxy.ClientContainer.invoke(ClientContainer.java:100)
Please help as its really urgent!

Hey guys! 2 days and no replies yet. please help me with this.

7925G configuration

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