7936 not showing software version and vlan issue

Question

I have a 7936 that does not show the software version. I have installed the newest load on the callmanager, but still cannot see what version it is running on the phone.
My main issue with the phone is that I have to set the switchport access vlan to the voice vlan, if I try to let the phone use the swithport voice vlan, it will pull an IP address off of the data vlan and not the voice vlan.
Any help with either of these issues would be greatly appreciated. I do rate all helpful posts.
Thanks,
Robert

Answer 1

Hi Robert,
Here is some info that may help;
Verifying Firmware Version Information
You can obtain information about the firmware version installed on the IP Conference Station.
Follow these steps to verify the firmware version on an IP Conference Station:
Step 1 Press the Menu button.
Step 2 Press the Up or Down scroll button to select the Admin Setup menu.
Step 3 Press the Select button.
Step 4 Enter the administrator password. (The default administrator password is **#.)
Step 5 Press the Enter softkey.
Step 6 Press the Up or Down scroll button to select System Information.
Step 7 Press the Select button.
Step 8 Press the Up or Down scroll button to select SW Version.
The firmware version number is displayed.
Or if that is not working try accessing this way;
Using the Web Interface
Follow these steps to access the Cisco IP Conference Station 7936 web interface:
Step 1 Open your web browser.
Step 2 In the address field enter:
http:// IP address of the IP Conference Station:
Configuration information applies to the specific IP Conference Station associated with the IP address you enter.
Note If you changed the HTTP port number, you need to use that number as a suffix to the IP address. If you did not change the HTTP port number, then you do not need to enter a suffix.
The web interface appears, and the initial login page is displayed.
Step 3 To log in as the administrator, enter the administrator password and click Login.
The default administrator password is **#.
Note When logged in to the IP Conference Station web pages, the web pages will time out after approximately 20 minutes of inactivity. You will then have to log back in.
Step 4 To log off, click Administrator Logout.
Information Available on All Web Pages
The top right portion of the Cisco IP Conference Station 7936 web interface includes a separate section that displays consistent information for all of the web pages.
This section contains the following information; example text appears next to each item in the list:
Software Version: 3.3(2.00)
Protocol Type: SCCP
Boot Load ID: PC0503031418
Application Load ID: CMTERM_7936.3-3-2-0
IP Address: 10.1.1.11
MAC Address: 00c742655892
Local Number: 2022
As far as the VLAN issue goes, this has always been the case for our 7935's as well and I'm sure the 7936 is the same.
Switchport mode access
Switchport access VLAN XXX
Hope this helps!
Rob
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