7936 phone - can't hear user calling in

We have 7936 conference phones in place and are finding when someone calls into the conference phone, we can answer the call and the far end can hear us but we can not hear them.
Can not see anything that would cause this in configuration.

We experienced this a few months ago. It seemed like the issue would occur seven days (the DHCP lease period) after the DHCP server (a router) was reloaded. The TAC said it was an issue with the phone load, and told us to use a newer load 3.3(10). We still had issues and ended up assigning the conf phones static IPs and we haven't had another one-way audio problem (knock on wood).

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Any idea why I can only hear a caller when I'm using speaker phone?

Does anyone know why I can only hear a caller when I am using speaker phone?

Hi goodferg,
The troubleshooting steps below may help you with the sound issue you are having with your iPhone 4:
iPhone: Can't hear through the receiver or speakers
Resolution
Verify that there is nothing plugged in to the headset jack, including headsets, headphones, or adapters.
Make sure the Ring/Silent switch is not switched to silent.
While on the Home screen, adjust the volume buttons. If you see the icon below, indicating that headphones are attached, there may be debris or an object lodged in the headset jack:
Check the headset jack. If there is an object lodged in the headset jack that is not easily removed, have the iPhone serviced to remove object.
For Original iPhone: If there is light debris, such as lint, in the headset jack, try connecting a pair of headphones to the headset jack and then remove the headphones. Repeat this several times to remove the debris.
If you have installed a protective film on the display, either ensure that the receiver is not covered or remove the film completely.
Check the receiver mesh (which is on the top front of the device, above the display). If it appears blocked, use a clean, small, dry, soft-bristled brush to carefully and gently brush away any debris.
If you have paired with a Bluetooth headset that is nearby, either use the headset or turn Bluetooth off (chooseSettings > General > Bluetooth).
Restart the iPhone.
If restarting the iPhone doesn't resolve the issue, try restoring the device.
If the issue persists, go to the Service Answer Center - iPhone for information on service.
Hope this helps!
- Judy

When i answer my phone i can barely hear the caller, volume is turned up

when i answer my phone i can barely hear the caller, volume is turned up

Hi saintmary82,
If you are having a hard time hearing people through the receiver, take a look at the article below for some suggestions to get it sorted out. Start with cleaning the receiver and making sure your iPhone is up to date. If you continue to have issues, then you may want to contact Apple Support for further assistance.
If you can't hear a person on a call or voicemail or if the sound quality is poor on iPhone
https://support.apple.com/en-us/HT203800
Take it easy,
-Norm G.

My Iphone 4s earpiece is not working that good, can't hear the caller too good, any suggestions? Has this happened to anyone?

Does anyone have Suggestions on improving my earpiece? Can;t hear the caller when I call someone or they call me?

I have had this happen to me on 3GS, 4 and 4s. Usually the solution is one of the following:
1- If your volume indicator says headphones even though they are not plugged in, then:
Stick your headphones into the headphone jack and then remove quickly.
2. If that does not work Power your phone off. Then when restarting Reset the phone by pressing the home button and the power button at the same time until the apple logo appears.
3. Make sure you have not chosen to send audio to an Airplay device such as Apple Tv.
Hope one of these works for you

Can't hear my caller after I remove my iphone headphones

Has anyone else had this problem?
you are listening to your music using th iphone headphones, then you remove your headphones from the iphone, when you get a call you can't hear the caller and they can't hear you. I discovered that the only way to fix this problem is to re-insert the headphone and click the mute button on the headphone! It seems that when you use the headphones and click mute and then remove your headphones it remains stuck on mute, not allowing you to be heard on an outgoing or incoming call!!!!!
What's up with that this? is my second iphone and it has happened to both my phones. It's a good thing I had my headphones with me, otherwise my phone would be useless or worse yet if it was an emergency I would not be able to call 911!

That is the solution so far other than a restore.
FWIW It worked with a Belkin audio cord as well. I tried it a few times in and out with no luck.
Here's what worked for me:
1. Start ipod and pause on a song.
2. Insert cord or headset.
3. Hit play.
4. Hit Pause.
5. Remove cord or headset.
6. Hit play....
After (6) it didn't do much but then I noticed the volume slider grab a life of its own. When it settled down... all was working again.
What a pain in the rear.
Apple if you reading this fix it. I happened to get stuck at work after listening to music the night before... when I tried to make a call, guess what. All day without audio.
Brutal!

My earpiece turns on and I can't hear the call I just placed. I am not sure what I touch that activates this crazy earpiece. It is driving me crazy.

My earpiece turns on and I can't hear the call I just placed. I am not sure what I touch that activates this crazy earpiece. It is driving me crazy.

Hello to you Wildone007!
Let's get this earpiece away from the looney bin! SuzyQ asked some phenomenal questions (thank you!) Waht type of earpiece are you using and what phone model do you have?
We can figure this out together!
Thanks,
MelissaM_VZW
Follow us on Twitter @vzwsupport

HT1430 Can't hear incoming calls on my iPhone 5...please help

Can't hear incoming calls on my new iPhone 5! Only on speaker....

Hello Richard
Check out the General phone and connectivity issues in the iPhone Hardware troubleshooting article below.
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
Thanks for using Apple Support Communities.
Regards,
-Norm G.

The other person on the phone can´t hear me any more but i can hear them. any clues please? (iphone 4)

the other person on the phone can´t hear me any more but i can hear them. any clues please?

There might be something in the headphone jack, maybe lint, dirt, or something else in there. Try disconnecting the headphones and then adjusting the volume, does it say headphones?
If that doesn't do it, try resetting or restoring the iPhone.

Just recently, I have encountered a problem with my iPhone. When someone calls, I can clearly hear the caller, but the caler canno hear me speak. Sometimes the problem goe off and works properly, b most of the times, I am facing this problem.

Just recently, I have encountered a problem with my iPhone. When someone calls, I can clearly hear the caller, but the caller cannot hear me speak. Sometimes the problem is nt there and works properly, but most of the times, I am facing this problem. I have tried plugging in the earphone and speak, but its the same.... can anyone advse what may be the problem?

iphone 4g have this problem
first solution :change the flex micro
second solution : ic audio must reballed
also watch video
http://www.youtube.com/watch?v=C-n1LJEK3PM
http://www.youtube.com/watch?v=prSZ9yJnofY
http://www.youtube.com/watch?v=tkEiR6OPhhc

Sometimes on my iphone 5 i can't hear during calling how can i fix that thanks

sometimes on my iphone i can't hear during call !!!!!!!!!!!!!!!
i get my new iphone 5 about 1month ago
need solution

Try a reset: Simultaneously hold down the Home and On buttons until the device shuts down. Ignore the off slider if it appears. Once shut down is complete, if it doesn't restart on it own, turn the device back on using the On button. In some cases it also helps to double click the Home button and close all apps from the tray BEFORE doing the reset.

I can't hear my calls. My phone is stuck on headphone mode

I Have an I Phone 4 S and it is stuck on headphone mode. i don't have headphones connected, but I'm unable to hear my calls. How do I turn the headphone mode off?

Hello, Hethmarti
Thank you for visiting Apple Support Communities.
I understand that your iPhone indicates that it is stuck in headphone mode. Try connecting a set of headphones and removing them. You may need to repeat this procedure multiple times. If this does not resolve the issue try the additional troubleshooting steps in the attached article below.
If you hear no sound or distorted sound from your iPhone, iPad, or iPod touch speaker
http://support.apple.com/en-us/HT203794
Cheers,
Jason H.

Can barely hear incoming call?

Can barely hear an incoming call. Sounds very distant. What can I do to resolve this? Thanks

Dear Deborah, I just received my latest iPhone, iPhone 4S and I am experiencing a similar problem. For a hard-of-hearing person this problem might be too much. I have not reset my new phone yet but I am going to do so soon. I will see what happens.
Another question: How about those ringtones? The iPhone seems to reset itself to the default ringtone constantly eventhough I have put individual ringtones to my contacts. Any ideas how to solve this one?

PLEASE HELP! Can't hear when calling

I have a iPhone 4, and everything works fine, beside that the person I call can't hear me, and I can't hear anything. I've called apple support, but thay said I needed to pay $215 for service.. The mic works fine when I record and the speaker works with skype. Can anyone help me??? I would be soo greatfull!

Any problems syncing the phone or connecting it to a computer via the cable? If not I would try doing a full restore. If so something and probaby gotten into the port and and has crossed the pins causing it to think there is a head set or other device plugged into it so it disables the speaker and mic during calls. If that is the case it will need to be replaced, and that is not likely to be a warrenty thing. An Apple Store will give you a replacement for $200.

I can't hear the caller's voice from my iphone 4

My iphone 4 has been working all fine early this morning until around 10:30am I suddenly could no longer hear the caller's voice when answering / making a call while people can hear my voice. I've switched off the phone twice but didn't help. The speaker appears to be normal as the phone still rings. Can anyone help?

iTunes, you must Update or Restore the Firmware to iOS 5.1.1 the first time (to system 5) with iTunes. After that you can update via the Air.

My I ip4 can't hear the caller or Caller can't hear me

I can't hear hear the caller or caller can't hear me

try turning it off
of didn't work restart it by holding sleep/wake up button for 15 scds, evade the slider,u will see the apple logo..
if did not work all of 2 solutions take it to an apple store to replace it wi th a new

7936 phone - can't hear user calling in

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