7940 phone resets when try to transfer a call

When I am engaged in a call on my 7940 and wish to transfer a call. I press the transfer softkey and the phone resets. If anyone can give me some ideas and or solutions it would be greatly appreciated.

Following guide line help you for transfer the call.
if user B has an active call on a particular line (from user A) and user B has not reached the maximum number of calls on this line, the Cisco Unified IP Phone provides a Transfer softkey to user B. If user B presses the Transfer softkey (or Transfer button, if available) once, user B receives dial tone and can make a secondary call: user B dials the number of a third-party (user C). Cisco Unified CallManager provides a Transfer softkey to user B again. If user B presses the Transfer softkey again (or Transfer button, if available), the transfer operation completes.
With the onhook call transfer implementation, user B can hang up after dialing the number of user C, and the transfer completes. Both the existing and new implementations work in the case of a blind transfer (user B disconnects before user C answers) and also in the case of a consult transfer (user B waits for user C to answer and announces the call from user A).
The previous implementation remains unchanged: user B can press the Transfer softkey twice to complete the transfer.

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Phone resets when charging and in standby

Hi!
I have a very important problem with my xperia z1 because every time I connect it with the USB, when it goes in standby, it starts a sort of spot of the smartphone and when I unlock the phone all the settings of the display and of the menu are resetted! How can I solve this problem?
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I bought the xperia z1 only 3 days ago and I'm very scared about this prolem!
Thank you for your help
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Topic edited by Rickard

Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.
It sounds like your phone is set in demo mode or that the dealer gave you a demo unit not meant for sales.
First try dialing *#*#73556673#*#* and see if that helps. If demo mode has been enabled this will disable it. If it doesn't help i recommend that you contact your dealer to make sure you got a phone meant for sales.
- Official Sony Xperia Support Staff
If you're new to our forums make sure that you have read our Discussion guidelines.
If you want to get in touch with the local support team for your country please visit our contact page.

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Ideally:
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if you absolutely must use the iPod:
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CTI OS Toolkit - Buttons are disable when transfer the call

Hello guys, i've been in a bad situation and i don´t know how to resolve the problem.
Here where I work, I installed the CTI Toolkit, but when a agent try to transfer the call to another agent, the toolkit disable all the functions, but it still on, the agent still logged,receive others call, but he can't do anything, because all the buttons are disabled.
I found a workaround, when occour this, i reset the IP Cisco 7960 Hardphone, so I logged out the agent and logged in again.
I collect the cti server log, cti os log and the pg log, and I found something, but i don't know how to resolve this problem. Here is a little part of the logs, but I have all the logs completely here, if you want.
Here is the problem: "The agent Simone Minelli (Id: 5012, ext: 2215) reported that days 17.09.2010 at 10:25 until 10:26, the CTI OS toolkit lost
their task and got the buttons disabled, thereafter transfer the call to the agent Laryssa Oliveira (ID: 5096, ext: 2202)".
In appended, i fixed the cti os log, cti server log and the pg log. Thanks everybody!!
Here is only the cti os log, but fixed there are others:
10:25:32 CTIOS1-ctios Trace: [agent.5000.5012] AGENT_STATE_EVENT ( eTalking ) [CtiosBaseAgentObject,
     T_BASE_AGENT_AGENT_STATE_EVENT, 89501]
10:25:32 CTIOS1-ctios Trace: [call.5000.17056904] RTP_STARTED_EVENT [CtiosBaseCallObject,
     T_BASE_CALL_RTP_STARTED_EVENT, 40001]
10:25:44 CTIOS1-ctios Trace: ClientMgr[1]::OnConnectionClosed, Client[0x40754a0][01211]
10:26:29 CTIOS1-ctios Trace: [call.5000.17056970] CALL_FAILED_EVENT [CtiosBaseCallObject,
     T_BASE_CALL_CALL_FAILED_EVENT, 2751]
10:26:52 CTIOS1-ctios Trace: [call.5000.17056904] CALL_CONNECTION_CLEARED_EVENT [CtiosBaseCallObject,
     T_BASE_CALL_CALL_CONNECTION_CLEARED_EVENT, 39001]
10:27:24 CTIOS1-ctios Trace: [skillgroup.5000.40] QUERY_SKILL_GROUP_STATISTICS_REQ
     [CtiosBaseSkillGroupObject, T_BASE_SKILL_QUERY_SKILL_GROUP_STATISTICS_REQ,
     788751]
10:27:24 CTIOS1-ctios Trace: [skillgroup.5000.40] QUERY_SKILL_GROUP_STATISTICS_CONF
     [CtiosBaseSkillGroupObject, T_BASE_SKILL_QUERY_SKILL_GROUP_STATISTICS_CONF,
     788751]
10:27:51 CTIOS1-ctios Trace: [agent.5000.5012]::DisableSkillGroupStatisticsReq()- Empty skill group number
     list provided.[CtiosBaseAgentObject,
     T_BASE_AGENT_DISABLE_EMPTY_SKILLGROUP_LIST, 985]
10:27:51 CTIOS1-ctios Trace: [agent.5000.5012]::DisableSkillGroupStatisticsReq()- Empty skill group number
     list provided.[CtiosBaseAgentObject,
     T_BASE_AGENT_DISABLE_EMPTY_SKILLGROUP_LIST, 986]
10:27:51 CTIOS1-ctios Trace: ClientMgr[1]::OnConnectionClosed, Client[0xf841a8][SILVMIN1-VM-2872-2796]
10:29:41 CTIOS1-ctios Trace: [skillgroup.5000.35] QUERY_SKILL_GROUP_STATISTICS_REQ
     [CtiosBaseSkillGroupObject, T_BASE_SKILL_QUERY_SKILL_GROUP_STATISTICS_REQ,
     789001]
10:29:41 CTIOS1-ctios Trace: [skillgroup.5000.38] QUERY_SKILL_GROUP_STATISTICS_CONF
     [CtiosBaseSkillGroupObject, T_BASE_SKILL_QUERY_SKILL_GROUP_STATISTICS_CONF,
     789001]
10:30:03 CTIOS1-ctios Trace: [call.5000.17057099] CALL_DATA_UPDATE_EVENT [CtiosBaseCallObject,
     T_BASE_CALL_CALL_DATA_UPDATE_EVENT, 37001]
10:30:39 CTIOS1-ctios Trace: [agent.5000.5056] AGENT_STATE_EVENT ( eAvailable ) [CtiosBaseAgentObject,
     T_BASE_AGENT_AGENT_STATE_EVENT, 89751]
10:30:49 CTIOS1-ctios Trace: ClientMgr[1]::OnConnectionClosed, Client[0x40754a0][01213]
10:30:56 CTIOS1-ctios Trace: [agent.5000.5012] QUERY_AGENT_STATE_REQ [CtiosBaseAgentObject,
     T_BASE_AGENT_QUERY_AGENT_STATE_REQ, 1501]
10:30:56 CTIOS1-ctios Trace: [agent.5000.5012] QUERY_AGENT_STATE_CONF ( eLogout ) [CtiosBaseAgentObject,
     T_BASE_AGENT_QUERY_AGENT_STATE_CONF, 1501]
Thanks!

Is this with the out of the box CTIOS desktop? Any customization?
david

I keep getting "call ended" when i try to make a call, i keep getting "call ended" when i try to make a call

Both my wife ( iphone 3g ) and I ( iphone 4 ) keep getting a "call ended " messeage at random times when try to place a call. Is this a iphone issue or an AT&T issue?

Did you try going into settings>General>Reset>Reset Network settings

How can i transfer a call from SIP 9971 to PBX system on CME router

hello everybody,
I have a critical problem about interaction of transfering feature between CME router and pbx panasonic system in some status. let me explain more detail about this issue..i have a SIP 9971(CP-9971) registered on CME at the one site and a voice gateway that is connect with PBX system through a E1 pri trunk connection at the other site. totally the integration between CME and PBX is ok and there is no problem in two direction, i mean i can call pbx system from cp-9971 and vise versa but when i call from a phone which is registered on PBX site to SIP 9971 which is registered on cisco CME call is connected,then when i try to transfer that call to another phone at PBX site, the session is open between two panasonic phones but no audio transmited in two direction. in addition every thing works fine about SCCP phones(transfer feature works fine). here is my configuration file. i hope someone could help me because i've searched a lot but no result help help help plz....
cme router 3845 configuration
VOIP-3845#show running-config
Building configuration...
Current configuration : 12657 bytes
! Last configuration change at 11:44:01 UTC Mon Oct 31 2011 by admin
! NVRAM config last updated at 11:44:02 UTC Mon Oct 31 2011 by admin
! NVRAM config last updated at 11:44:02 UTC Mon Oct 31 2011 by admin
version 15.1
service timestamps debug datetime msec
service timestamps log datetime msec
no service password-encryption
hostname VOIP-3845
boot-start-marker
boot-end-marker
no aaa new-model
clock calendar-valid
dot11 syslog
ip source-route
ip cef
no ipv6 cef
multilink bundle-name authenticated
voice-card 0
voice service voip
allow-connections h323 to h323
allow-connections h323 to sip
allow-connections sip to h323
allow-connections sip to sip
supplementary-service h450.12
sip
bind control source-interface Loopback10
bind media source-interface Loopback10
registrar server
voice register global
mode cme
source-address 192.168.2.1 port 5060
max-dn 720
max-pool 262
load 9971 sip9971.9-1-1SR1.loads
authenticate register
authenticate realm cisco.com
tftp-path flash:
file text
create profile sync 0063544528862458
camera
video
voice register dn 1
number 500
voice register dn 2
number 600
voice register dn 3
number 700
name test
voice register template 1
softkeys idle Newcall Redial Cfwdall
softkeys connected Confrn Endcall Hold Trnsfer
voice register pool 1
id mac B8BE.BF23.5242
type 9971
number 1 dn 1
template 1
username test password test
camera
video
blf-speed-dial 4 600 label "test"
voice register pool 2
id mac B8BE.BF9C.5476
type 9971
number 1 dn 2
template 1
username bank password bank
camera
video
voice register pool 3
id mac B8BE.BF9C.51D4
type 9971
number 1 dn 3
template 1
username test1 password test1
camera
video
voice register pool 4
id mac B8BE.BF9C.4FA2
number 1 dn 1
camera
video
crypto pki token default removal timeout 0
crypto pki trustpoint TP-self-signed-1576175886
enrollment selfsigned
subject-name cn=IOS-Self-Signed-Certificate-1576175886
revocation-check none
rsakeypair TP-self-signed-1576175886
crypto pki certificate chain TP-self-signed-1576175886
certificate self-signed 01
30820241 308201AA A0030201 02020101 300D0609 2A864886 F70D0101 04050030
31312F30 2D060355 04031326 494F532D 53656C66 2D536967 6E65642D 43657274
69666963 6174652D 31353736 31373538 3836301E 170D3131 31303038 30393034
34365A17 0D323030 31303130 30303030 305A3031 312F302D 06035504 03132649
4F532D53 656C662D 5369676E 65642D43 65727469 66696361 74652D31 35373631
37353838 3630819F 300D0609 2A864886 F70D0101 01050003 818D0030 81890281
8100D6EC 47BCDC3C 82F43FF3 23522678 2616868D 9910DCD2 E36016B3 D7B40DA7
53A6E339 4978D451 21F051BE B21F8AD5 86B952DC 1ECCE371 3E094B54 26A41E14
A3055C06 AE860756 425E5C50 E62B3287 631B1E87 9BAC2E39 2810E120 DA3BF823
947EA591 81CA5489 1B868239 E835EC7C 0AA7651A 22D6E47F 545EBEF3 A172C9A3
5A0D0203 010001A3 69306730 0F060355 1D130101 FF040530 030101FF 30140603
551D1104 0D300B82 09564F49 502D3338 3435301F 0603551D 23041830 1680146C
934AD072 99DDC600 ECD6F389 8F71E0C2 18EC2E30 1D060355 1D0E0416 04146C93
4AD07299 DDC600EC D6F3898F 71E0C218 EC2E300D 06092A86 4886F70D 01010405
00038181 000E82F6 5FBB847C 49226955 6F7DECE7 0B093513 D57C35D5 4CD22FA7
8144A080 B0D56C8D 86AF8156 0152443A A3FBE59F B1AEFFBC BEB43E09 35757BAD
4C06FC4A 0F3695E0 B00FBD30 4E8F36CE 7748F39C F9602650 7A1D2D48 DBC31237
AE3D63CE 593D31F5 62E4916F D20E30E8 30DC55C0 120FBD26 D2768DBC A67DDC34
5BDB66B1 E3
quit
license udi pid CISCO3845-MB sn FOC14421Q1Y
archive
log config
hidekeys
username admin privilege 15 secret 5 $1$Zf7j$P93opukmmEBIioVpjmHB3.
redundancy
interface Loopback10
ip address 192.168.2.1 255.255.255.0
interface Tunnel1
ip address 172.25.10.1 255.255.255.0
no ip redirects
ip nhrp map multicast dynamic
ip nhrp network-id 10
tunnel source GigabitEthernet0/1.1
tunnel mode gre multipoint
tunnel key 100
interface Tunnel2
ip address 172.25.11.1 255.255.255.0
no ip redirects
ip nhrp map multicast dynamic
ip nhrp network-id 20
tunnel source GigabitEthernet0/1.2
tunnel mode gre multipoint
interface Tunnel14
ip address 192.168.13.129 255.255.255.252
tunnel source GigabitEthernet0/1.1
tunnel destination 10.2.68.25
interface Tunnel18
ip address 192.168.13.137 255.255.255.252
tunnel source GigabitEthernet0/1.1
tunnel destination 10.9.160.236
interface GigabitEthernet0/0
no ip address
shutdown
duplex auto
speed auto
media-type rj45
interface GigabitEthernet0/1
no ip address
duplex auto
speed auto
media-type rj45
interface GigabitEthernet0/1.1
encapsulation dot1Q 10
ip address 10.9.160.25 255.255.255.0
interface GigabitEthernet0/1.2
encapsulation dot1Q 50
ip address 10.10.9.25 255.255.255.0
router eigrp 202
network 172.25.11.0 0.0.0.255
network 192.168.2.0 0.0.0.15
redistribute static route-map MYMAP1
router eigrp 201
network 172.25.10.0 0.0.0.255
network 192.168.2.0 0.0.0.15
redistribute static route-map MYMAP1
ip forward-protocol nd
ip http server
ip http secure-server
ip http path flash:/gui
ip route 10.2.68.0 255.255.255.0 10.9.160.1
ip route 10.10.0.0 255.255.0.0 10.10.9.1
ip route 10.64.164.30 255.255.255.255 10.9.160.1
ip route 192.168.14.0 255.255.255.0 192.168.13.130
ip route 192.168.17.0 255.255.255.0 Tunnel18
ip access-list standard REDIS1
permit 192.168.14.0
permit 192.168.17.0
route-map MYMAP1 permit 10
match ip address REDIS1
snmp-server community test RO
tftp-server flash:term11.default.loads
tftp-server flash:dkern9971.100609R2-9-0-3.sebn
tftp-server flash:kern9971.9-0-3.sebn
tftp-server flash:rootfs9971.9-0-3.sebn
tftp-server flash:sboot9971.111909R1-9-0-3.sebn
tftp-server flash:sip9971.9-0-3.loads
tftp-server flash:skern9971.022809R2-9-0-3.sebn
tftp-server flash:sccp11.9-0-2sr1s
tftp-server flash:SCCP11.9-1-1SR1S.loads
tftp-server flash:apps11.9-1-1TH1-16.sbn
tftp-server flash:cnu11.9-1-1TH1-16.sbn
tftp-server flash:cvm11sccp.9-1-1TH1-16.sbn
tftp-server flash:dsp11.9-1-1TH1-16.sbn
tftp-server flash:jar11sccp.9-1-1TH1-16.sbn
tftp-server flash:term06.default.loads
tftp-server flash:sip9971.9-1-1SR1.loads
tftp-server system:cme/sipphone
tftp-server flash:Desktops/320x212x12/NantucketFlowers.png
tftp-server flash:Desktops/320x212x12/TN-CampusNight.png
tftp-server flash:Desktops/320x212x12/TN-CiscoFountain.png
tftp-server flash:Desktops/320x212x12/TN-Fountain.png
tftp-server flash:Desktops/320x212x12/TN-MorroRock.png
tftp-server flash:Desktops/320x212x12/TN-NantucketFlowers.png
tftp-server flash:Desktops/320x212x12/Fountain.png
tftp-server flash:Desktops/320x212x12/CiscoLogo.png
tftp-server flash:Desktops/320x212x12/TN-CiscoLogo.png
tftp-server flash:Desktops/320x212x12/List.xml
tftp-server flash:Desktops/320x216x16/List.xml
tftp-server flash:Desktops/320x212x16/List.xml
tftp-server flash:gui/admin_user.html
tftp-server flash:gui/admin_user.js
tftp-server flash:gui/CiscoLogo.gif
tftp-server flash:gui/Delete.gif
tftp-server flash:gui/dom.js
tftp-server flash:gui/downarrow.gif
tftp-server flash:gui/ephone_admin.html
tftp-server flash:gui/logohome.gif
tftp-server flash:gui/normal_user.html
tftp-server flash:gui/normal_user.js
tftp-server flash:gui/Plus.gif
tftp-server flash:gui/sxiconad.gif
tftp-server flash:gui/Tab.gif
tftp-server flash:gui/telephony_service.html
tftp-server flash:gui/uparrow.gif
tftp-server flash:gui/xml-test.html
tftp-server flash:gui/xml.template
tftp-server flash:ringtones/Analog1.raw
tftp-server flash:ringtones/Analog2.raw
tftp-server flash:ringtones/AreYouThere.raw
tftp-server flash:ringtones/AreYouThereF.raw
tftp-server flash:ringtones/Bass.raw
tftp-server flash:ringtones/CallBack.raw
tftp-server flash:ringtones/Chime.raw
tftp-server flash:ringtones/Classic1.raw
tftp-server flash:ringtones/Classic2.raw
tftp-server flash:ringtones/ClockShop.raw
tftp-server flash:ringtones/DistinctiveRingList.xml
tftp-server flash:ringtones/Drums1.raw
tftp-server flash:ringtones/Drums2.raw
tftp-server flash:ringtones/FilmScore.raw
tftp-server flash:ringtones/HarpSynth.raw
tftp-server flash:ringtones/Jamaica.raw
tftp-server flash:ringtones/KotoEffect.raw
tftp-server flash:ringtones/MusicBox.raw
tftp-server flash:ringtones/Piano1.raw
tftp-server flash:ringtones/Piano2.raw
tftp-server flash:ringtones/Pop.raw
tftp-server flash:ringtones/Pulse1.raw
tftp-server flash:ringtones/Ring1.raw
tftp-server flash:ringtones/Ring2.raw
tftp-server flash:ringtones/Ring3.raw
tftp-server flash:ringtones/Ring4.raw
tftp-server flash:ringtones/Ring5.raw
tftp-server flash:ringtones/Ring6.raw
tftp-server flash:ringtones/Ring7.raw
tftp-server flash:ringtones/RingList.xml
tftp-server flash:ringtones/Sax1.raw
tftp-server flash:ringtones/Sax2.raw
tftp-server flash:ringtones/Vibe.raw
tftp-server flash:APPS-1.2.1.SBN
tftp-server flash:SYS-1.2.1.SBN
tftp-server flash:GUI-1.2.1.SBN
tftp-server flash:CP7921G-1.2.1.LOADS
tftp-server flash:TNUX-1.2.1.SBN
tftp-server flash:TNUXR-1.2.1.SBN
tftp-server flash:WLAN-1.2.1.SBN
tftp-server flash:apps37sccp.1-2-1-0.bin
tftp-server flash:APPSH-1.3.1.SBN
tftp-server flash:GUIH-1.3.1.SBN
tftp-server flash:CP7925G-1.3.1.LOADS
tftp-server flash:SYSH-1.3.1.SBN
tftp-server flash:TNUXH-1.3.1.SBN
tftp-server flash:WLANH-1.3.1.SBN
tftp-server flash:SCCP11.9-2-1S.loads
tftp-server flash:Desktops/320x212x12/CampusNight.png
tftp-server flash:Desktops/320x212x12/CiscoFountain.png
tftp-server flash:Desktops/320x212x12/MorroRock.png
tftp-server flash:skern9971.022809R2-9-2-1.sebn
tftp-server flash:sip9971.9-2-1.loads
tftp-server flash:sboot9971.031610R1-9-2-1.sebn
tftp-server flash:rootfs9971.9-2-1.sebn
tftp-server flash:dkern9971.100609R2-9-2-1.sebn
tftp-server flash:kern9971.9-2-1.sebn
tftp-server flash:United_States/g4-tones.xml
tftp-server flash:English_United_States/gd-sip.jar
tftp-server flash:sboot9971.031610R1-9-1-1SR1.sebn alias sboot9971.031610R1-9-1-1SR1.sebn
tftp-server flash:rootfs9971.9-1-1SR1.sebn alias rootfs9971.9-1-1SR1.sebn
tftp-server flash:kern9971.9-1-1SR1.sebn alias kern9971.9-1-1SR1.sebn
tftp-server flash:dkern9971.100609R2-9-1-1SR1.sebn alias dkern9971.100609R2-9-1-1SR1.sebn
tftp-server flash:skern9971.022809R2-9-1-1SR1.sebn alias skern9971.022809R2-9-1-1SR1.sebn
control-plane
mgcp profile default
dial-peer voice 1 voip
description connection-trough-PBX
destination-pattern 0....
session target ipv4:192.168.13.130
dtmf-relay h245-alphanumeric
no vad
dial-peer voice 100 voip
description K
destination-pattern 9T
session target ipv4:192.168.13.130
dtmf-relay h245-alphanumeric
no vad
dial-peer voice 5 voip
shutdown
destination-pattern *3709
session protocol sipv2
session target ipv4:192.168.13.130
session transport tcp
dtmf-relay h245-alphanumeric
codec g711ulaw
no vad
dial-peer voice 2 pots
incoming called-number .
dial-peer voice 10 voip
gatekeeper
shutdown
telephony-service
em logout 0:0 0:0 0:0
max-ephones 262
max-dn 400
ip source-address 192.168.2.1 port 2000
load 7911 SCCP11.9-2-1S
max-conferences 12 gain -6
web admin system name admin secret 5 $1$IKnn$tyKyuBcGqXFl6nhxCSu.z0
dn-webedit
time-webedit
transfer-system full-consult
transfer-pattern .T
create cnf-files version-stamp 7960 Oct 29 2011 12:39:25
ephone-template 1
softkeys connected Confrn Endcall Trnsfer Hold
keep-conference endcall
ephone-dn 1 dual-line
number 200
label test
name test
ephone-dn 2 dual-line
number 300
label Sepahbod
name Sepahbod
ephone-dn 4 dual-line
number 666
ephone-dn 5 dual-line
number 660
ephone-dn 6 dual-line
number 670
ephone-dn 7 dual-line
number 770
ephone-dn 8 dual-line
number 770
ephone-dn 9 dual-line
number 999
ephone 1
device-security-mode none
mac-address 18EF.639F.BCB0
keep-conference endcall
button 1:1
ephone 2
device-security-mode none
mac-address 0025.8418.B017
ephone-template 1
keep-conference endcall
button 1:2
ephone 3
device-security-mode none
mac-address F04D.A243.3154
keep-conference endcall
button 1:4
ephone 4
device-security-mode none
mac-address 6CF0.496A.69E9
button 1:4
ephone 5
device-security-mode none
mac-address 0015.E987.345F
keep-conference endcall
button 1:5
ephone 6
device-security-mode none
mac-address 0024.1DEA.614A
keep-conference endcall
button 1:6
ephone 9
device-security-mode none
mac-address 001D.7D4D.4DCB
button 1:9
line con 0
line aux 0
line vty 0 4
login local
transport input telnet
scheduler allocate 20000 1000
end
and Voice Gateway connected two PBX system configuration
Current configuration : 3486 bytes
version 15.1
service timestamps debug datetime msec
service timestamps log datetime msec
no service password-encryption
hostname Voice-GW
boot-start-marker
boot-end-marker
card type e1 0 2
no aaa new-model
network-clock-participate wic 2
dot11 syslog
ip source-route
ip cef
no ipv6 cef
multilink bundle-name authenticated
isdn switch-type primary-net5
voice service voip
allow-connections h323 to h323
allow-connections h323 to sip
allow-connections sip to h323
allow-connections sip to sip
h323
voice-card 0
crypto pki token default removal timeout 0
license udi pid CISCO2811 sn FHK1352F0E9
username admin privilege 15 secret 5 $1$O6AN$1kvvqiLdIl3/ZTHoyYRy0/
redundancy
controller E1 0/2/0
framing NO-CRC4
pri-group timeslots 1-31
controller E1 0/2/1
interface Tunnel14
ip address 192.168.13.130 255.255.255.252
tunnel source FastEthernet0/1
tunnel destination 10.9.160.25
interface Tunnel17
ip address 192.168.13.134 255.255.255.252
tunnel source FastEthernet0/1
tunnel destination 10.9.160.25
interface FastEthernet0/0
ip address 192.168.14.252 255.255.255.0
duplex auto
speed auto
interface FastEthernet0/1
ip address 10.2.68.25 255.255.255.0
duplex auto
speed auto
interface Serial0/2/0:15
no ip address
encapsulation hdlc
isdn switch-type primary-net5
isdn overlap-receiving
isdn incoming-voice voice
no cdp enable
router eigrp 201
network 172.25.10.0 0.0.0.255
network 192.168.14.0
ip forward-protocol nd
no ip http server
no ip http secure-server
ip route 10.9.160.0 255.255.255.0 10.2.68.1
ip route 10.128.0.69 255.255.255.255 Tunnel14
ip route 192.168.2.1 255.255.255.255 192.168.13.129
ip route 192.168.17.0 255.255.255.0 Tunnel14
tftp-server flash:SCCP11.9-2-1S.loads
tftp-server flash:jar11sccp.9-2-1TH1-13.sbn
tftp-server flash:dsp11.9-2-1TH1-13.sbn
tftp-server flash:cvm11sccp.9-2-1TH1-13.sbn
tftp-server flash:cnu11.9-2-1TH1-13.sbn
tftp-server flash:apps11.9-2-1TH1-13.sbn
control-plane
voice-port 0/0/0
caller-id enable
voice-port 0/0/1
voice-port 0/0/2
supervisory disconnect dualtone mid-call
dial-type pulse
disc_pi_off
output attenuation 1
echo-cancel coverage 32
timeouts call-disconnect 5
timeouts wait-release 1
timing hookflash-out 50
timing sup-disconnect 50
connection plar 600
caller-id enable
voice-port 0/0/3
caller-id enable
voice-port 0/2/0:15
mgcp profile default
dial-peer voice 1 pots
description connection-to-PBX
destination-pattern 0....
direct-inward-dial
port 0/2/0:15
forward-digits 4
dial-peer voice 10 voip
destination-pattern ...
session target ipv4:192.168.13.129
dtmf-relay h245-alphanumeric
no vad
dial-peer voice 20 pots
description FXO-K
destination-pattern 9T
progress_ind alert enable 8
progress_ind progress enable 8
progress_ind connect enable 8
direct-inward-dial
port 0/0/2
prefix 9
dial-peer voice 30 pots
description FXO-K2
destination-pattern 9T
direct-inward-dial
port 0/0/1
prefix 9
telephony-service
max-ephones 20
max-dn 100
ip source-address 192.168.14.252 port 2000
cnf-file location flash:
load 7911 term11.default.loads
max-conferences 8 gain -6
transfer-system full-consult
create cnf-files version-stamp Jan 01 2002 00:00:00
ephone-dn 1
number 770
line con 0
line aux 0
line 1/0 1/15
line vty 0 4
login local
transport input telnet
scheduler allocate 20000 1000
end

Having looked at your spreadsheet I see you're failing H323 transfers back to your ISDN system, but only under certain circumstances. Quite why, I'm not sure, possibly because you haven't codec defined on your H323 dial peers. or it could be something else
I think you may be able to work around the problem by adding
" supplementary-service h450.12 " under voice service voip on your CME router as a quick fix.
reference
http://www.cisco.com/en/US/docs/voice_ip_comm/cucme/admin/configuration/guide/cmetrans.html#wpxref44614
worth a try
Adam

Get "version error" when try to register 7940 phone

When I try to register a cisco 7940 iphone I get the "version error" - from research it said to double check to make sure you have the right model phone. I do have the correct phone type specified but still gets this error
When an attempt is made to register a new phone, the Cisco IP phone screen displays version error, and the phone gets stuck in this stage.
This issue occurs when the wrong phone type is chosen on the Device > Phone configuration on the CallManager Administration page. Choose the correct phone type to resolve the issue.
Anyone else running into this issue ? Any advise ? I tried 3 different 7940 phones and get the same "version error". I tried using a template when adding the phone as well as creating manualy the new phone but still same "version error"

Hi Johan
Try to delete and Re-add the phone back to CUCM and they try to register the phone.
Regards
Aditya Gupta

HT1848 When trying to transfer my purchases on my phone to my computer, I went to file devices transfer purchases, and said I have done so. But if I try to update my iphone a box pops up and says I should still transfer my purchased items first. But I alr

When trying to transfer my purchases on my phone to my computer, I went to file>devices>transfer purchases, and said I have done so. But if I try to update my iphone a box pops up and says I should still transfer my purchased items first. But I already have, am I doing something wrong?

No, just a reminder that you should do so beforehand, which you have already done.

Help!!!! when i try to transfer my videos from phone to computer they upload as still images with sound!!!!

hi all,
when i try and transfer my videos from phone to computer they are tranfering as still images with sound! I have tried going through i tunes! quick time and vlc player but they are all coming up the same!
I have bought several apps to aide with this but they all give the same results!
i find it hard to believe that i cannot transfer videos from iphone as i have a samsung monte too and that requires plugging in and selecting phone then selecting what i want transferring and then they are there to watch as i recorded them!!!!!
these are really important videos of my daughters first steps etc so really need to get this right! and as phone memory is low i cant do much on phone till i get rid of the vids!!!!
thanks in advance

Plug your iPhone into your PC, when it is connected open my computer and you will see your iPhone under devices. Double click on your iPhone and a window will open and display a dics drive called "internal storage", double click on internal storage and a folder will appear (might be named DCIM), double click on that folder and another folder should appear. This folder(s) (their may be more then one) should contain all your pictures and videos taken on your iPhone. Simply select the video(s) you want to save to you computer by right clicking on the video, select copy and then paste it where you would like to save it on your pc (click and drag will also work). After you have transfered the videos to your pc see if they play properly.

7940 phone resets when try to transfer a call

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