7th generation ipod icon won't display in itunes

I just purchased the 7th Generation Ipod Nano. I have gone through the troubleshooting in the Support section and it still will not display. I used to have a 3rd generation Nano and that still shows up when I plug it into my laptop. Any assistance would be greatly appreciated.

Start here assuming you have a PC.
iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows

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HT2729 My 7th generation iPod nano won't allow me to sync videos from iTunes. How can I fix this?

My 7th generation iPod nano won't allow me to sync videos from iTunes. How can I fix this?

What video content works with iTunes and mobile devices?
iTunes:
Video content purchased from the iTunes Store.
QuickTime and MPEG-4 movie files that end in ".mov", ".m4v", or ".mp4" and are playable in QuickTime Player.
Video podcasts.
iTunes Digital Copies.
iTunes Store Movie Rentals (Requires iTunes 9 or later).
Mobile Devices:
Video content purchased from the iTunes Store.
Videos that have been shared to iTunes using QuickTime Player (Mac OS X v10.6 Snow Leopard).
Videos that have been re-encoded for iPod with QuickTime 7 Pro.
Videos that have been re-encoded for iPod with iMovie, Final Cut Pro, and others. Refer to Exporting a movie from iMovie HD to iPod for an iMovie HD tutorial.
Video Podcasts that have been created for mobile devices.
Video files after using the iTunes File > Create New Version > Create iPod or iPhone version option.
Video files after using the iTunes File > Create New Version > Create iPad or AppleTV version option (iPad and AppleTV only).
See below for detailed movie specifications.
iTunes Store Movie Rentals (Requires iTunes 9 or later).
Does the video need to be encoded in a special way?
All mobile devices which iTunes can sync video to can play the following video formats:
H.264
File formats: .m4v, .mp4, and .mov
Video: Up to 768 kbits/sec, 320 x 240, 30 frames per second (fps), Baseline Profile up to Level 1.3.
Audio: AAC-LC up to 160 kbits/sec, 48 Khz, and stereo audio.
MPEG-4
File formats: .m4v, .mp4, and .mov
Video: Up to 2.5 Mbits/sec, 480 x 480, 30 fps, Simple Profile.
Audio: AAC-LC up to 160 kbits/sec, 48 Khz, stereo audio.
Other formats may be supported by newer devices. The technical specifications can give additional details.

My 2nd generation ipod touch won't open in itunes, My 2nd generation ipod touch won't open in itunes

My 2nd generation ipod touch won't open in itunes and i tried to reset my ipod and computer. and when i plug it into the computer it will charge. Please Help Thanks.

Start here assuming you have a PC.
iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows

2nd generation ipod touch won't connect with iTunes store through macbook

Hello all,
So I decided I wanted to use my 2nd generation iPod touch for the first time in a long while so I tried to use it and it was just a slug. I figured I didn't care about any of the data on it so I went to settings and pushed "erase all data and settings." It did its thing then rebooted to tell me to connect to iTunes. I did, and iTunes just says "iTunes could not complete your iTunes store request. The network connection was lost." I'm 99% certain this is not an issue with my firewall as I can connect to the store myself and my firewall allows iTunes through. iTunes just does nothing with the iPod. It sees that it is there and will let me eject it and that's it. Is Apple just done supporting the earlier iPods? Any solutions are greatly appreciated!!

Yeah this doesn't help. I resolved the keychain issue, didn't help. I know those ports aren't blocked, and the device can't be troubleshot because the only thing it will do is tell me to plug it into itunes.

7th generation ipod nano won't turn on

So this is what I was doing before my ipod went black: I was listening to a podcast, then paused it and turned it off. The next day, I went to go turn it on. However, I pressed the home button accidently and it was already on, and playing some music/podcast. I don't know what it was because after that, the screen immediately went black. I tried to turn it on but it didn't do anything. So, I charged it for about 2 hours. I pressed the hold button to turn it on again, but it wouldn't do anything. It doesn't turn on. I just got it like a week ago. Also, when I plug it in to my laptop or desktop, a message pops up saying that it is not recognized. Any help is appreciated!

Hi there,
I would recommend taking a look at some of the troubleshooting steps found in the article below.
iPhone, iPad or iPod touch: Not responding or does not turn on
http://support.apple.com/kb/TS3281
Hope that helps,
Griff W.

7th Generation iPod Nano will not connect to iTunes after iTunes 11.1.4.62 update

I updated iTunes to the 11.1.4.62 version last night. Now, when I connect my iPod Nano 7th gen device, iTunes gives me a message stating that an iPod has been connected but could not be indentifed properly, try reconnecting, unistall then reinstall iTunes, blah blah. Tried all that and none of it works. iPod worked fine on this computer on iTunes until this update. Windows 8.1 system.

Hello MarkLesch,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iPod nano: Error message saying that iPod 'could not be identified properly'
http://support.apple.com/kb/TS3218
Verify that your computer meets the minimum system requirements
Verify that iTunes is installed and updated
Restart the computer
Verify that Apple Mobile Device Support is installed
Verify the device's USB connection
Verify that the Apple Mobile Device Service and iPod service are both running
Verify that the Apple Mobile Device Driver is installed
Remove and reinstall iTunes
Best of luck,
Mario

7th generation ipod nano only displaying white screen with blue horizontal lines

Hi,
My 7th generation ipod nano is now only displaying a white screen with blue horizontal lines along the bottom. It still plays music and is recognised in itunes with I connect it to my PC.
I have reset is and restored it and it is charged.
Please advise.
Thanks,
Jess

Hi jkjuarez2012,
Thank you for visiting Apple Support Communities.
It sounds like your iPod nano is only showing the Apple logo with a white background, and you've tried many good steps including resetting and restoring the device. I know I'd miss my music in this situation.
Make sure that you followed the steps in this article when restoring your iPod:
Restoring iPod to factory settings - Apple Support
If the issue continues after restoring, your iPod nano may need to be serviced. You can use this link to find out more about iPod service:
If the issue is still not resolved, please read this information on servicing your iPod.
From:
iPod nano (7th generation): Hardware troubleshooting - Apple Support
Best Regards,
Jeremy

Does anyone know why my music won't play on my 7th generation iPod nano? I tried resetting it already and that didn't work. Can someone please help?

Does anyone know why my music wont play on my 7th generation iPod nano? I've tried resetting it already but that didnt work. Can someone please help.

I would to a Restore. Select the iPod in iTunes. Go to the Summary tab for the iPod. There is a button there to do a Restore. This will erase the iPod, re-install its software, and set it to default settings. After Restore complete, try playing songs on the iPod again.
If THAT does not fix the problem, and it's not bad headphones (since you also tried the "speaker"), there is probably a hardware problem on the iPod. All 7th gen nanos are still under warranty. If you have an Apple Store nearby, you should take it to the store's Genius Bar. To minimize waiting, you can make a reservation on store's web page.
http://www.apple.com/retail/

7th generation iPod nano flashes apple logo with a white screen and won't play. What is wrong with it?

I have a 7th Generation iPod Nano that started flashing the Apple logo with a white background. I have tried Diagnostics, restoring the iPod and even resetting it. At one point it was in a Restore Loop. I'm thinking maybe it has a virus but reading further says that I may be missing one of the drivers. Is there any way to fix it without taking into a tech?? Please help...miss my music!!

Hi jkjuarez2012,
Thank you for visiting Apple Support Communities.
It sounds like your iPod nano is only showing the Apple logo with a white background, and you've tried many good steps including resetting and restoring the device. I know I'd miss my music in this situation.
Make sure that you followed the steps in this article when restoring your iPod:
Restoring iPod to factory settings - Apple Support
If the issue continues after restoring, your iPod nano may need to be serviced. You can use this link to find out more about iPod service:
If the issue is still not resolved, please read this information on servicing your iPod.
From:
iPod nano (7th generation): Hardware troubleshooting - Apple Support
Best Regards,
Jeremy

7th generation ipod nano stops tracking my runs after a minute

7th Generation Ipod Nano: when using the fitness icon and running, it pauses every minute or so and i have to physically hit resume to start again and the mileage is off. Anyone know how to fix? I can't get it to calibrate because it won't make it through a whole work out to do that.

Is an earphone or Bluetooth headphone connected to the nano?
If its an earphone you can check the earpod jack on the iPod to see if there is any lint in it.
If there is no earphone or Bluetooth headphones connected, the iPod thinks play was hit by accident and pauses it to conserve battery.

7th gen iPod nano won't turn on after disconnect.

7th gen iPod nano won't turn on after disconnect. I loaded some new music, synced and ejected correctly. screen went black on unplug. Waited, did the button trick, didn't work. plugged it back in & it is recognized immediately. restored, resynced & ejected again. same thing-black screen w/ no response. Charged it overnight. ejected, screen then went to language setting. OK for English, eject & back to black on unplug. Switched ports for cable, tried eject thru PC...all resulting in dead nano after unplug. I really don't want to charge into the store & take it out on the poor kid who will catch the brunt of my frustration. anyone have a suggestion?

Hello Marie,
I would be concerned too if my iPod nano was not powering on. I found an article for the 6th generation iPod nano that has steps you can take for an issue like this (the only difference for the 7th generation iPod nano is the steps you will take for the reset. I included the steps to reset a 7th generation iPod nano below):
Will not turn on or screen remains dark
Connect iPod to power for at least ten minutes to ensure that the battery has enough charge to allow iPod to turn on.
If iPod does not turn on after ten minutes, try resetting the device while it is still connected to power. Reset the iPod by holding down the Sleep/Wake button and the Volume Down button for at least eight seconds or until you see the Apple logo appear.
If the Apple logo appears on the display, connect iPod to a computer and verify that it appears in iTunes and can play music. If iPod appears in iTunes and can play music, no further troubleshooting is needed.
If the screen remains dark and will not turn on, then your iPod may need service.
You can find the full article here:
iPod nano (6th generation): Hardware troubleshooting
http://support.apple.com/kb/ts3474
All the steps apply to the 7th generation except the steps for the reset. To reset a 7th generation iPod nano, use these steps:
Press and hold the Sleep/Wake button and the Home button for six seconds, or until the screen goes dark. The Apple logo appears after a few seconds, and then the Home screen. You may need to repeat this step.
I got these steps from this tutorial, which may also help with your iPod not appearing in iTunes:
iPod nano not appearing in iTunes
http://www.apple.com/support/ipodnano/assistant/itunes/
Thank you for using Apple Support Communities.
Best,
Sheila M.

Why does the 7th generation ipod nano not have games

I want to know why the 7th generation ipod nano does not come with:
1- games
2- voice memo

1. The iPod Nano runs the Pixi operating system, not iOS and has too small a screen for displaying the game and controlling it.
2. Plug in a headset with a microphone: http://manuals.info.apple.com/en_US/ipod_nano_user_guide.pdf page 46.
3. Ignore the answer from AppleRulesTheWorld

TS4433 M 7th generation ipod is not recognised in itunes. It is in windows and i have uninstalled it and installed again 3 times any ideas

7th generation ipod is not recognised in itunes. It is in windows and i have uninstalled it and installed again 3 times any ideas.

Hey haptat1,
Thanks for the question. I understand that your iPod nano is not displayed in iTunes when connected to your computer. The following articles include troubleshooting steps that may help resolve your issue, depending on the symptoms:
iPod: Appears in Windows but not in iTunes
http://support.apple.com/kb/TS1363
iPod not recognized in My Computer and in iTunes for Windows
http://support.apple.com/kb/TS1369
iTunes reports that "iTunes cannot recognize this iPod at this time"
http://support.apple.com/kb/TS1416
Thanks,
Matt M.

I'm confused about 6th and 7th generation ipod classic

what is the difference between the 6th and 7th generation ipod classic??

Any song purchased from any of the five computers you've authorized to play content from the iTunes music store will play on all of the authorized machines. You will need to copy the actual song files yourself, as you probably won't be able to redownload the songs from the music store without purchasing them again. Some people have gotten previously purchased music redownloaded for free; contacting the Music Store customer service is necessary for this.
(11376)

My 1st generation Ipod touch won't turn on at all and whenever I press the buttons to reset it all I get is a white screen, or a white screen with black lines across.

My 1st generation Ipod touch won't turn on at all and whenever I press the buttons to reset it all I get is a white screen, or a white screen with black lines across.Help pleaseeeeee!

You can work through the five 5 R's of troubleshooting to rule out the possibility of corrupted software.
http://www.apple.com/support/ipod/five_rs/
It might also be a good idea to let the iPod's battery fully drain. Then charge it back up and restore it once more in iTunes.
Otherwise, it's likely a hardware issue with the iPod's LCD display, meaning you'll need to take or send your iPod in for service either via Apple or a third party repair service. Here is Apple's repair pricing.
http://www.apple.com/support/ipod/service/prices/
Note that they don't actually repair the device, but exchange it for one of the same generation, model, and capacity. A third party service will actually replace the damaged part for a little less. Google "iPod screen repair" and you should get a number of results to work with.
B-rock

7th generation ipod icon won't display in itunes

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