8.1.1 has broken my iTunes store

I updated to 8.1.1 on both iMac G4 and PB. Neither machine is now playing videos or films (as previews) from the store properly. The preview eventually plays but at the same time the progress bar in the top window disappears. When the video finishes all pictures are lost and returning to the iTunes store home page only text is presented. Futhermore, going back to my library, store and playlist menu on the left hand side, all the information is erased and songs in the library have disappeared. I can only get it all back by quitting iTunes.
Any ideas anyone? Thanks,
Geoff.

actually, scratch that - I fixed it.
Apparently ZoneAlarmPro was running hidden.

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