8.1 Pro install now have no audio and video play

I have an older G60-443cl and changed out the HDD for a SDD.  Installed a new version of Windows 8.1 Pro.  Everything works but my audio and video.  The audio drivers are installed and working properly (according to my system) but even on the speaker icon where you adjust the volume there is no sound not even the little beep when you change the volume.  I went to my adminastrative tools and checked and the following is what i guess i should have:
Open windows Control Panel, open Administrative Tools and open Services.  Check that the following services are all showing as Status= Started and Startup Type= Automatic
Audio Service
Multimedia Class Scheduler
Windows Audio
Windows Audio Endpoint Builder
I have all of the item but the top one Audio Service????     Help!!!!! Please!

Hi @L1215 ,
Welcome to the HP Forums!
It is a grand place to find answers and information!
For you to have the best experience in the HP forum I would like to direct your attention to the HP Forums Guide Learn How to Post and More
I grasp that after changing the drive to a SSD and installing Windows 8.1 Pro you lost your audio.  Drivers are showing as installed and working properly but you have not audio.
When I checked the driver page for your notebook I noticed that Windows 8.1 is not a supported Operating System.  With this being said HP does not provide the drivers as it is an untested OS on your system.  OEM's may and sometimes do alter drivers to perform correctly with your system.
Downloading or Updating Software and Drivers for HP Computers
Here is a link to No Sound from Speakers (Windows 8) to aid in overcoming this difficulty.
The best of luck!
Sparkles1
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

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    Hi @L1215 ,
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