8.1 software and ITunes 11 do not play together very well

Hi. I am new to the ITunes discussions however I see that there seems to be a common thread, consisting of problems in relationship to adding files to ITunes. My situation is about the same issue. I installed Win 8.1 after a systems crash and had to reinstall all of my programs.  When I installed ITunes for Win 8, edition 11.1.3.8, and copied my movies from an internal HDD.  Unfortunately it only added up to the movie Lincoln and then crapped out! No matter what I have tried I cannot add the remaining 316 movies! Even if I try to add one movie at a time it crashes. Anyone know how I can get around this problem so I can see my complete library of movies (579).  I haven't tried to add my TV Shows (over 1000 episodes) because I don't want to add them and then have to uninstall ITunes or something like that!

From iTunes I copied the track into Apple Mail for OSX.
The track appears as a little play bar inside my New Mail Message. It plays, but the Software Instrument is not present or audible.
Do you hear the software instrument in iTunes?

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