8.2.1 crash when run certain vi on vista.
When run the attached vi, lv will crash everytime as screenshot, any suggestion?
Attachments:
error.jpg 48 KB
error1.jpg 57 KB
SB CLIENTS.llb 414 KB
hi!
Thanks for the post and I hope your well today.
There could be a number of reasons why your code crashes - which vi was it?
Have you checked for memory leaks? or CPU usage?
When you say "on vista" does this mean it doesnt crash XP?
Does you code crash another machine?
More details would really help the community to resolve your issue.
kind Regards,
James.
Kind Regards
James Hillman
Applications Engineer 2008 to 2009 National Instruments UK & Ireland
Loughborough University UK - 2006 to 2011
Remember Kudos those who help!
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from space 2112K, 100% used [7ec0b0000, 7ec2c0000, 7ec2c0000)
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3 libclient64.dylib 0x000000010102c54a jio_vsnprintf + 26334
4 libclient64.dylib 0x000000010100d2fd jio_snprintf + 36099
5 libclient64.dylib 0x000000010100d1a3 jio_snprintf + 35753
6 libclient64.dylib 0x00000001010a3f8f JVM_Lseek + 188638
7 libclient64.dylib 0x00000001010a3cdf JVM_Lseek + 187950
8 libclient64.dylib 0x000000010100d264 jio_snprintf + 35946
9 libSystem.B.dylib 0x00007fff88606fd6 _pthread_start + 331
10 libSystem.B.dylib 0x00007fff88606e89 thread_start + 13
Thread 7: Java: Reference Handler
0 libSystem.B.dylib 0x00007fff885cdd7a mach_msg_trap + 10
1 libSystem.B.dylib 0x00007fff885ce3ed mach_msg + 59
2 libclient64.dylib 0x000000010100d903 jio_snprintf + 37641
3 libclient64.dylib 0x000000010100d7c3 jio_snprintf + 37321
4 libclient64.dylib 0x00000001010b2597 JVM_MonitorWait + 4001
5 libclient64.dylib 0x00000001010b1a24 JVM_MonitorWait + 1070
6 libclient64.dylib 0x00000001010b1690 JVM_MonitorWait + 154
7 libjvmlinkage.dylib 0x0000000100093b9b JVM_MonitorWait + 59
8 ??? 0x0000000103a3d848 0 + 4356036680
9 ??? 0x00000001039622d4 0 + 4355138260
10 ??? 0x0000000103801438 0 + 4353692728
11 libclient64.dylib 0x00000001010a5152 JVM_Lseek + 193185
12 libclient64.dylib 0x00000001010b11dc JVM_StartThread + 2565
13 libclient64.dylib 0x00000001010b10d2 JVM_StartThread + 2299
14 libclient64.dylib 0x00000001010b1072 JVM_StartThread + 2203
15 libclient64.dylib 0x00000001010b0f14 JVM_StartThread + 1853
16 libclient64.dylib 0x00000001010b0d29 JVM_StartThread + 1362
17 libclient64.dylib 0x000000010100d264 jio_snprintf + 35946
18 libSystem.B.dylib 0x00007fff88606fd6 _pthread_start + 331
19 libSystem.B.dylib 0x00007fff88606e89 thread_start + 13
Thread 8: Java: Finalizer
0 libSystem.B.dylib 0x00007fff885cdd7a mach_msg_trap + 10
1 libSystem.B.dylib 0x00007fff885ce3ed mach_msg + 59
2 libclient64.dylib 0x000000010100d903 jio_snprintf + 37641
3 libclient64.dylib 0x000000010100d7c3 jio_snprintf + 37321
4 libclient64.dylib 0x00000001010b2597 JVM_MonitorWait + 4001
5 libclient64.dylib 0x00000001010b1a24 JVM_MonitorWait + 1070
6 libclient64.dylib 0x00000001010b1690 JVM_MonitorWait + 154
7 libjvmlinkage.dylib 0x0000000100093b9b JVM_MonitorWait + 59
8 ??? 0x0000000103a3d848 0 + 4356036680
9 ??? 0x000000010380685a 0 + 4353714266
10 ??? 0x00000001038069b3 0 + 4353714611
11 ??? 0x00000001038069b3 0 + 4353714611
12 ??? 0x0000000103801438 0 + 4353692728
13 libclient64.dylib 0x00000001010a5152 JVM_Lseek + 193185
14 libclient64.dylib 0x00000001010b11dc JVM_StartThread + 2565
15 libclient64.dylib 0x00000001010b10d2 JVM_StartThread + 2299
16 libclient64.dylib 0x00000001010b1072 JVM_StartThread + 2203
17 libclient64.dylib 0x00000001010b0f14 JVM_StartThread + 1853
18 libclient64.dylib 0x00000001010b0d29 JVM_StartThread + 1362
19 libclient64.dylib 0x000000010100d264 jio_snprintf + 35946
20 libSystem.B.dylib 0x00007fff88606fd6 _pthread_start + 331
21 libSystem.B.dylib 0x00007fff88606e89 thread_start + 13
Thread 9: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x00007fff885e6c0a kevent + 10
1 libSystem.B.dylib 0x00007fff885e8add _dispatch_mgr_invoke + 154
2 libSystem.B.dylib 0x00007fff885e87b4 _dispatch_queue_invoke + 185
3 libSystem.B.dylib 0x00007fff885e82de _dispatch_worker_thread2 + 252
4 libSystem.B.dylib 0x00007fff885e7c08 _pthread_wqthread + 353
5 libSystem.B.dylib 0x00007fff885e7aa5 start_wqthread + 13
Thread 10: Java: Surrogate Locker Thread (Concurrent GC)
0 libSystem.B.dylib 0x00007fff885cdd7a mach_msg_trap + 10
1 libSystem.B.dylib 0x00007fff885ce3ed mach_msg + 59
2 libclient64.dylib 0x000000010100d903 jio_snprintf + 37641
3 libclient64.dylib 0x000000010100d7c3 jio_snprintf + 37321
4 libclient64.dylib 0x000000010100d722 jio_snprintf + 37160
5 libclient64.dylib 0x000000010100d2fd jio_snprintf + 36099
6 libclient64.dylib 0x000000010100d10a jio_snprintf + 35600
7 libclient64.dylib 0x00000001010c2261 JVM_IsPrimitiveClass + 6521
8 libclient64.dylib 0x00000001010b0f14 JVM_StartThread + 1853
9 libclient64.dylib 0x00000001010b0d29 JVM_StartThread + 1362
10 libclient64.dylib 0x000000010100d264 jio_snprintf + 35946
11 libSystem.B.dylib 0x00007fff88606fd6 _pthread_start + 331
12 libSystem.B.dylib 0x00007fff88606e89 thread_start + 13
Thread 11: Java: Signal Dispatcher
0 libSystem.B.dylib 0x00007fff885cddb6 semaphore_wait_trap + 10
1 libclient64.dylib 0x00000001010c2aa3 JVM_IsPrimitiveClass + 8635
2 libclient64.dylib 0x00000001010c252a JVM_IsPrimitiveClass + 7234
3 libclient64.dylib 0x00000001010b0f14 JVM_StartThread + 1853
4 libclient64.dylib 0x00000001010b0d29 JVM_StartThread + 1362
5 libclient64.dylib 0x000000010100d264 jio_snprintf + 35946
6 libSystem.B.dylib 0x00007fff88606fd6 _pthread_start + 331
7 libSystem.B.dylib 0x00007fff88606e89 thread_start + 13
Thread 12: Java: C2 CompilerThread0
0 libSystem.B.dylib 0x00007fff885cdd7a mach_msg_trap + 10
1 libSystem.B.dylib 0x00007fff885ce3ed mach_msg + 59
2 libclient64.dylib 0x000000010100d903 jio_snprintf + 37641
3 libclient64.dylib 0x000000010100d7c3 jio_snprintf + 37321
4 libclient64.dylib 0x000000010100d722 jio_snprintf + 37160
5 libclient64.dylib 0x000000010100d2fd jio_snprintf + 36099
6 libclient64.dylib 0x000000010100d10a jio_snprintf + 35600
7 libclient64.dylib 0x00000001010c9319 JVM_Write + 346
8 libclient64.dylib 0x00000001010c3913 JVM_IsPrimitiveClass + 12331
9 libclient64.dylib 0x00000001010b0f14 JVM_StartThread + 1853
10 libclient64.dylib 0x00000001010b0d29 JVM_StartThread + 1362
11 libclient64.dylib 0x000000010100d264 jio_snprintf + 35946
12 libSystem.B.dylib 0x00007fff88606fd6 _pthread_start + 331
13 libSystem.B.dylib 0x00007fff88606e89 thread_start + 13
Thread 13: Java: C2 CompilerThread1
0 libSystem.B.dylib 0x00007fff885cdd7a mach_msg_trap + 10
1 libSystem.B.dylib 0x00007fff885ce3ed mach_msg + 59
2 libclient64.dylib 0x000000010100d903 jio_snprintf + 37641
3 libclient64.dylib 0x000000010100d7c3 jio_snprintf + 37321
4 libclient64.dylib 0x000000010100d722 jio_snprintf + 37160
5 libclient64.dylib 0x000000010100d2fd jio_snprintf + 36099
6 libclient64.dylib 0x000000010100d10a jio_snprintf + 35600
7 libclient64.dylib 0x00000001010c9319 JVM_Write + 346
8 libclient64.dylib 0x00000001010c3913 JVM_IsPrimitiveClass + 12331
9 libclient64.dylib 0x00000001010b0f14 JVM_StartThread + 1853
10 libclient64.dylib 0x00000001010b0d29 JVM_StartThread + 1362
11 libclient64.dylib 0x000000010100d264 jio_snprintf + 35946
12 libSystem.B.dylib 0x00007fff88606fd6 _pthread_start + 331
13 libSystem.B.dylib 0x00007fff88606e89 thread_start + 13
Thread 14: Java: Low Memory Detector
0 libSystem.B.dylib 0x00007fff885cdd7a mach_msg_trap + 10
1 libSystem.B.dylib 0x00007fff885ce3ed mach_msg + 59
2 libclient64.dylib 0x000000010100d903 jio_snprintf + 37641
3 libclient64.dylib 0x000000010100d7c3 jio_snprintf + 37321
4 libclient64.dylib 0x000000010100d722 jio_snprintf + 37160
5 libclient64.dylib 0x000000010100d2fd jio_snprintf + 36099
6 libclient64.dylib 0x000000010100d1a3 jio_snprintf + 35753
7 libclient64.dylib 0x00000001010c5318 JVM_IsPrimitiveClass + 18992
8 libclient64.dylib 0x00000001010b0f14 JVM_StartThread + 1853
9 libclient64.dylib 0x00000001010b0d29 JVM_StartThread + 1362
10 libclient64.dylib 0x000000010100d264 jio_snprintf + 35946
11 libSystem.B.dylib 0x00007fff88606fd6 _pthread_start + 331
12 libSystem.B.dylib 0x00007fff88606e89 thread_start + 13
Thread 15: Java: VM Periodic Task Thread
0 libSystem.B.dylib 0x00007fff885cdd7a mach_msg_trap + 10
1 libSystem.B.dylib 0x00007fff885ce3ed mach_msg + 59
2 libclient64.dylib 0x000000010100d995 jio_snprintf + 37787
3 libclient64.dylib 0x00000001011afc26 JVM_GetClassInterfaces + 11348
4 libclient64.dylib 0x00000001010c73a7 JVM_IsPrimitiveClass + 27327
5 libclient64.dylib 0x000000010100d264 jio_snprintf + 35946
6 libSystem.B.dylib 0x00007fff88606fd6 _pthread_start + 331
7 libSystem.B.dylib 0x00007fff88606e89 thread_start + 13
Thread 16: Java: traceMsgQueueThread
0 libSystem.B.dylib 0x00007fff885cdd7a mach_msg_trap + 10
1 libSystem.B.dylib 0x00007fff885ce3ed mach_msg + 59
2 libclient64.dylib 0x000000010100d903 jio_snprintf + 37641
3 libclient64.dylib 0x000000010100d7c3 jio_snprintf + 37321
4 libclient64.dylib 0x00000001010b2597 JVM_MonitorWait + 4001
5 libclient64.dylib 0x00000001010b1a24 JVM_MonitorWait + 1070
6 libclient64.dylib 0x00000001010b1690 JVM_MonitorWait + 154
7 libjvmlinkage.dylib 0x0000000100093b9b JVM_MonitorWait + 59
8 ??? 0x0000000103811d6e 0 + 4353760622
9 ??? 0x000000010380685a 0 + 4353714266
10 ??? 0x000000010380685a 0 + 4353714266
11 ??? 0x0000000103806d34 0 + 4353715508
12 ??? 0x0000000103801438 0 + 4353692728
13 libclient64.dylib 0x00000001010a5152 JVM_Lseek + 193185
14 libclient64.dylib 0x00000001010b11dc JVM_StartThread + 2565
15 libclient64.dylib 0x00000001010b10d2 JVM_StartThread + 2299
16 libclient64.dylib 0x00000001010b1072 JVM_StartThread + 2203
17 libclient64.dylib 0x00000001010b0f14 JVM_StartThread + 1853
18 libclient64.dylib 0x00000001010b0d29 JVM_StartThread + 1362
19 libclient64.dylib 0x000000010100d264 jio_snprintf + 35946
20 libSystem.B.dylib 0x00007fff88606fd6 _pthread_start + 331
21 libSystem.B.dylib 0x00007fff88606e89 thread_start + 13
Thread 17: Java: Timer-0
0 libSystem.B.dylib 0x00007fff885cdd7a mach_msg_trap + 10
1 libSystem.B.dylib 0x00007fff885ce3ed mach_msg + 59
2 libclient64.dylib 0x000000010100d903 jio_snprintf + 37641
3 libclient64.dylib 0x000000010100d7c3 jio_snprintf + 37321
4 libclient64.dylib 0x00000001010b2597 JVM_MonitorWait + 4001
5 libclient64.dylib 0x00000001010b1a24 JVM_MonitorWait + 1070
6 libclient64.dylib 0x00000001010b1690 JVM_MonitorWait + 154
7 libjvmlinkage.dylib 0x0000000100093b9b JVM_MonitorWait + 59
8 ??? 0x0000000103811d6e 0 + 4353760622
9 ??? 0x000000010380685a 0 + 4353714266
10 ??? 0x000000010380685a 0 + 4353714266
11 ??? 0x000000010380685a 0 + 4353714266
12 ??? 0x0000000103801438 0 + 4353692728
13 libclient64.dylib 0x00000001010a5152 JVM_Lseek + 193185
14 libclient64.dylib 0x00000001010b11dc JVM_StartThread + 2565
15 libclient64.dylib 0x00000001010b10d2 JVM_StartThread + 2299
16 libclient64.dylib 0x00000001010b1072 JVM_StartThread + 2203
17 libclient64.dylib 0x00000001010b0f14 JVM_StartThread + 1853
18 libclient64.dylib 0x00000001010b0d29 JVM_StartThread + 1362
19 libclient64.dylib 0x000000010100d264 jio_snprintf + 35946
20 libSystem.B.dylib 0x00007fff88606fd6 _pthread_start + 331
21 libSystem.B.dylib 0x00007fff88606e89 thread_start + 13
Thread 18: Java: AWT-Shutdown
0 libSystem.B.dylib 0x00007fff885cdd7a mach_msg_trap + 10
1 libSystem.B.dylib 0x00007fff885ce3ed mach_msg + 59
2 libclient64.dylib 0x000000010100d903 jio_snprintf + 37641
3 libclient64.dylib 0x000000010100d7c3 jio_snprintf + 37321
4 libclient64.dylib 0x00000001010b2597 JVM_MonitorWait + 4001
5 libclient64.dylib 0x00000001010b1a24 JVM_MonitorWait + 1070
6 libclient64.dylib 0x00000001010b1690 JVM_MonitorWait + 154
7 libjvmlinkage.dylib 0x0000000100093b9b JVM_MonitorWait + 59
8 ??? 0x0000000103811d6e 0 + 4353760622
9 ??? 0x000000010380685a 0 + 4353714266
10 ??? 0x000000010380685a 0 + 4353714266
11 ??? 0x0000000103806d34 0 + 4353715508
12 ??? 0x0000000103801438 0 + 4353692728
13 libclient64.dylib 0x00000001010a5152 JVM_Lseek + 193185
14 libclient64.dylib 0x00000001010b11dc JVM_StartThread + 2565
15 libclient64.dylib 0x00000001010b10d2 JVM_StartThread + 2299
16 libclient64.dylib 0x00000001010b1072 JVM_StartThread + 2203
17 libclient64.dylib 0x00000001010b0f14 JVM_StartThread + 1853
18 libclient64.dylib 0x00000001010b0d29 JVM_StartThread + 1362
19 libclient64.dylib 0x000000010100d264 jio_snprintf + 35946
20 libSystem.B.dylib 0x00007fff88606fd6 _pthread_start + 331
21 libSystem.B.dylib 0x00007fff88606e89 thread_start + 13
Thread 19: Java: Java Plug-In Pipe Worker Thread (Client-Side)
0 libSystem.B.dylib 0x00007fff885d8466 read + 10
1 libdeploy.jnilib 0x0000000109d4d5d9 Java_com_sun_deploy_net_socket_UnixSocketImpl_unStreamSocketRead + 140
2 ??? 0x0000000103811d6e 0 + 4353760622
3 ??? 0x000000010380696e 0 + 4353714542
4 ??? 0x000000010380696e 0 + 4353714542
5 ??? 0x000000010380696e 0 + 4353714542
6 ??? 0x000000010380696e 0 + 4353714542
7 ??? 0x000000010386d2b4 0 + 4354134708
8 ??? 0xfda21644ff67b8d7 0 + 18276194723421468887
Thread 20: Java: SysExecutionTheadCreator
0 libSystem.B.dylib 0x00007fff885cdd7a mach_msg_trap + 10
1 libSystem.B.dylib 0x00007fff885ce3ed mach_msg + 59
2 libclient64.dylib 0x000000010100d903 jio_snprintf + 37641
3 libclient64.dylib 0x000000010100d7c3 jio_snprintf + 37321
4 libclient64.dylib 0x00000001010b2597 JVM_MonitorWait + 4001
5 libclient64.dylib 0x00000001010b1a24 JVM_MonitorWait + 1070
6 libclient64.dylib 0x00000001010b1690 JVM_MonitorWait + 154
7 libjvmlinkage.dylib 0x0000000100093b9b JVM_MonitorWait + 59
8 ??? 0x0000000103811d6e 0 + 4353760622
9 ??? 0x000000010380685a 0 + 4353714266
10 ??? 0x000000010380685a 0 + 4353714266
11 ??? 0x0000000103801438 0 + 4353692728
12 libclient64.dylib 0x00000001010a5152 JVM_Lseek + 193185
13 libclient64.dylib 0x00000001010b11dc JVM_StartThread + 2565
14 libclient64.dylib 0x00000001010b10d2 JVM_StartThread + 2299
15 libclient64.dylib 0x00000001010b1072 JVM_StartThread + 2203
16 libclient64.dylib 0x00000001010b0f14 JVM_StartThread + 1853
17 libclient64.dylib 0x00000001010b0d29 JVM_StartThread + 1362
18 libclient64.dylib 0x000000010100d264 jio_snprintf + 35946
19 libSystem.B.dylib 0x00007fff88606fd6 _pthread_start + 331
20 libSystem.B.dylib 0x00007fff88606e89 thread_start + 13
Thread 21: Java: CacheMemoryCleanUpThread
0 libSystem.B.dylib 0x00007fff885cdd7a mach_msg_trap + 10
1 libSystem.B.dylib 0x00007fff885ce3ed mach_msg + 59
2 libclient64.dylib 0x000000010100d903 jio_snprintf + 37641
3 libclient64.dylib 0x000000010100d7c3 jio_snprintf + 37321
4 libclient64.dylib 0x00000001010b2597 JVM_MonitorWait + 4001
5 libclient64.dylib 0x00000001010b1a24 JVM_MonitorWait + 1070
6 libclient64.dylib 0x00000001010b1690 JVM_MonitorWait + 154
7 libjvmlinkage.dylib 0x0000000100093b9b JVM_MonitorWait + 59
8 ??? 0x0000000103811d6e 0 + 4353760622
9 ??? 0x000000010380685a 0 + 4353714266
10 ??? 0x00000001038069b3 0 + 4353714611
11 ??? 0x00000001038069b3 0 + 4353714611
12 ??? 0x0000000103801438 0 + 4353692728
13 libclient64.dylib 0x00000001010a5152 JVM_Lseek + 193185
14 libclient64.dylib 0x00000001010b11dc JVM_StartThread + 2565
15 libclient64.dylib 0x00000001010b10d2 JVM_StartThread + 2299
16 libclient64.dylib 0x00000001010b1072 JVM_StartThread + 2203
17 libclient64.dylib 0x00000001010b0f14 JVM_StartThread + 1853
18 libclient64.dylib 0x00000001010b0d29 JVM_StartThread + 1362
19 libclient64.dylib 0x000000010100d264 jio_snprintf + 35946
20 libSystem.B.dylib 0x00007fff88606fd6 _pthread_start + 331
21 libSystem.B.dylib 0x00007fff88606e89 thread_start + 13
Thread 22: Java: CacheCleanUpThread
0 libSystem.B.dylib 0x00007fff885cdd7a mach_msg_trap + 10
1 libSystem.B.dylib 0x00007fff885ce3ed mach_msg + 59
2 libclient64.dylib 0x000000010100d903 jio_snprintf + 37641
3 libclient64.dylib 0x000000010100d7c3 jio_snprintf + 37321
4 libclient64.dylib 0x00000001010b2597 JVM_MonitorWait + 4001
5 libclient64.dylib 0x00000001010b1a24 JVM_MonitorWait + 1070
6 libclient64.dylib 0x00000001010b1690 JVM_MonitorWait + 154
7 libjvmlinkage.dylib 0x0000000100093b9b JVM_MonitorWait + 59
8 ??? 0x0000000103811d6e 0 + 4353760622
9 ??? 0x000000010380685a 0 + 4353714266
10 ??? 0x000000010380685a 0 + 4353714266
11 ??? 0x0000000103801438 0 + 4353692728
12 libclient64.dylib 0x00000001010a5152 JVM_Lseek + 193185
13 libclient64.dylib 0x00000001010b11dc JVM_StartThread + 2565
14 libclient64.dylib 0x00000001010b10d2 JVM_StartThread + 2299
15 libclient64.dylib 0x00000001010b1072 JVM_StartThread + 2203
16 libclient64.dylib 0x00000001010b0f14 JVM_StartThread + 1853
17 libclient64.dylib 0x00000001010b0d29 JVM_StartThread + 1362
18 libclient64.dylib 0x000000010100d264 jio_snprintf + 35946
19 libSystem.B.dylib 0x00007fff88606fd6 _pthread_start + 331
20 libSystem.B.dylib 0x00007fff88606e89 thread_start + 13
Thread 23: Java: AWT-EventQueue-0
0 libSystem.B.dylib 0x00007fff885cdd7a mach_msg_trap + 10
1 libSystem.B.dylib 0x00007fff885ce3ed mach_msg + 59
2 libclient64.dylib 0x000000010100d903 jio_snprintf + 37641
3 libclient64.dylib 0x000000010100d7c3 jio_snprintf + 37321
4 libclient64.dylib 0x00000001010b2597 JVM_MonitorWait + 4001
5 libclient64.dylib 0x00000001010b1a24 JVM_MonitorWait + 1070
6 libclient64.dylib 0x00000001010b1690 JVM_MonitorWait + 154
7 libjvmlinkage.dylib 0x0000000100093b9b JVM_MonitorWait + 59
8 ??? 0x0000000103a3d848 0 + 4356036680
9 ??? 0x0000000103aaac60 0 + 4356484192
Thread 24: Java: Browser Side Object Cleanup Thread
0 libSystem.B.dylib 0x00007fff885cdd7a mach_msg_trap + 10
1 libSystem.B.dylib 0x00007fff885ce3ed mach_msg + 59
2 libclient64.dylib 0x000000010100d903 jio_snprintf + 37641
3 libclient64.dylib 0x000000010100d7c3 jio_snprintf + 37321
4 libclient64.dylib 0x00000001010b2597 JVM_MonitorWait + 4001
5 libclient64.dylib 0x00000001010b1a24 JVM_MonitorWait + 1070
6 libclient64.dylib 0x00000001010b1690 JVM_MonitorWait + 154
7 libjvmlinkage.dylib 0x0000000100093b9b JVM_MonitorWait + 59
8 ??? 0x0000000103811d6e 0 + 4353760622
9 ??? 0x000000010380685a 0 + 4353714266
10 ??? 0x00000001038069b3 0 + 4353714611
11 ??? 0x00000001038069b3 0 + 4353714611
12 ??? 0x0000000103801438 0 + 4353692728
13 libclient64.dylib 0x00000001010a5152 JVM_Lseek + 193185
14 libclient64.dylib 0x00000001010b11dc JVM_StartThread + 2565
15 libclient64.dylib 0x00000001010b10d2 JVM_StartThread + 2299
16 libclient64.dylib 0x00000001010b1072 JVM_StartThread + 2203
17 libclient64.dylib 0x00000001010b0f14 JVM_StartThread + 1853
18 libclient64.dylib 0x00000001010b0d29 JVM_StartThread + 1362
19 libclient64.dylib 0x000000010100d264 jio_snprintf + 35946
20 libSystem.B.dylib 0x00007fff88606fd6 _pthread_start + 331
21 libSystem.B.dylib 0x00007fff88606e89 thread_start + 13
Thread 25: Java: Applet 1 LiveConnect Worker Thread
0 libSystem.B.dylib 0x00007fff885cdd7a mach_msg_trap + 10
1 libSystem.B.dylib 0x00007fff885ce3ed mach_msg + 59
2 libclient64.dylib 0x000000010100d903 jio_snprintf + 37641
3 libclient64.dylib 0x000000010100d7c3 jio_snprintf + 37321
4 libclient64.dylib 0x00000001010b2597 JVM_MonitorWait + 4001
5 libclient64.dylib 0x00000001010b1a24 JVM_MonitorWait + 1070
6 libclient64.dylib 0x00000001010b1690 JVM_MonitorWait + 154
7 libjvmlinkage.dylib 0x0000000100093b9b JVM_MonitorWait + 59
8 ??? 0x0000000103811d6e 0 + 4353760622
9 ??? 0x000000010380685a 0 + 4353714266
10 ??? 0x000000010380685a 0 + 4353714266
11 ??? 0x0000000103806d34 0 + 4353715508
12 ??? 0x0000000103801438 0 + 4353692728
13 libclient64.dylib 0x00000001010a5152 JVM_Lseek + 193185
14 libclient64.dylib 0x00000001010b11dc JVM_StartThread + 2565
15 libclient64.dylib 0x00000001010b10d2 JVM_StartThread + 2299
16 libclient64.dylib 0x00000001010b1072 JVM_StartThread + 2203
17 libclient64.dylib 0x00000001010b0f14 JVM_StartThread + 1853
18 libclient64.dylib 0x00000001010b0d29 JVM_StartThread + 1362
19 libclient64.dylib 0x000000010100d264 jio_snprintf + 35946
20 libSystem.B.dylib 0x00007fff88606fd6 _pthread_start + 331
21 libSystem.B.dylib 0x00007fff88606e89 thread_start + 13
Thread 26: Java: AWT-EventQueue-2
0 libSystem.B.dylib 0x00007fff885cdd7a mach_msg_trap + 10
1 libSystem.B.dylib 0x00007fff885ce3ed mach_msg + 59
2 libclient64.dylib 0x000000010100d903 jio_snprintf + 37641
3 libclient64.dylib 0x000000010100d7c3 jio_snprintf + 37321
4 libclient64.dylib 0x00000001010b2597 JVM_MonitorWait + 4001
5 libclient64.dylib 0x00000001010b1a24 JVM_MonitorWait + 1070
6 libclient64.dylib 0x00000001010b1690 JVM_MonitorWait + 154
7 libjvmlinkage.dylib 0x0000000100093b9b JVM_MonitorWait + 59
8 ??? 0x0000000103a3d848 0 + 4356036680
9 ??? 0x0000000103aaac60 0 + 4356484192
Thread 27: Java: JVM[id=0]-Heartbeat
0 libSystem.B.dylib 0x00007fff885cdd7a mach_msg_trap + 10
1 libSystem.B.dylib 0x00007fff885ce3ed mach_msg + 59
2 libclient64.dylib 0x000000010100d995 jio_snprintf + 37787
3 libclient64.dylib 0x000000010102c54a jio_vsnprintf + 26334
4 libclient64.dylib 0x00000001010b25a1 JVM_MonitorWait + 4011
5 libclient64.dylib 0x00000001010b1a24 JVM_MonitorWait + 1070
6 libclient64.dylib 0x00000001010b1690 JVM_MonitorWait + 154
7 libjvmlinkage.dylib 0x0000000100093b9b JVM_MonitorWait + 59
8 ??? 0x0000000103a3d848 0 + 4356036680
9 ??? 0x000000010380685a 0 + 4353714266
10 ??? 0x00000001038069b3 0 + 4353714611
11 ??? 0x00000001038069b3 0 + 4353714611
12 ??? 0x0000000103801438 0 + 4353692728
13 libclient64.dylib 0x00000001010a5152 JVM_Lseek + 193185
14 libclient64.dylib 0x00000001010b11dc JVM_StartThread + 2565
15 libclient64.dylib 0x00000001010b10d2 JVM_StartThread + 2299
16 libclient64.dylib 0x00000001010b1072 JVM_StartThread + 2203
17 libclient64.dylib 0x00000001010b0f14 JVM_StartThread + 1853
18 libclient64.dylib 0x00000001010b0d29 JVM_StartThread + 1362
19 libclient64.dylib 0x000000010100d264 jio_snprintf + 35946
20 libSystem.B.dylib 0x00007fff88606fd6 _pthread_start + 331
21 libSystem.B.dylib 0x00007fff88606e89 thread_start + 13
Thread 28: Java: Java2D Disposer
0 libSystem.B.dylib 0x00007fff885cdd7a mach_msg_trap + 10
1 libSystem.B.dylib 0x00007fff885ce3ed mach_mDid you get this fixed? I have had this error everytime I try to access my bank, inventory, and ither things. Please help.
-
Photoshop CS5 crashes when using certain function
Hi,
I have just downloaded the trial version of Adobe CS5 and it appears to crash when you use specific tools. Particularly the program crashes when I try to perform a photomerge or view System Info. There is no exact error message except a generic message that says Photoshop CS5 stopped operating correctly by Windows. I have tried both the 64 bit version and 32 bit version and have performed a reinstall with no sucess. I believe I might stand a better chance with a deletion of the registry entry but am not sure what values I should delete upon the next reinstall.
The other issue I have is that Photoshop CS5 seems to detect my 2nd GPU and not my primary GPU which does not allow me access to hardware acceleration along with the display profile for the third monitor. Is there a way to have Photoshop CS5 only access one GPU and not another one (the task is only being executed on the monitors being driven by the one GPU)?
System Info:
OS: Windows 7 Ultimate 64 Bit
CPU: Intel i7 920
RAM: 6GB Triple Channel DDR3
Graphics card (primary): ATi 4870 512MB GDDR5
Graphics card (secondary - driving third monitor): Nvidia 6600GT 128MB
No Anti-virus program or firewall is installed on this PC. No other tasks are operating when I perform the specified tasks above.
Thanks in advance.Sorry to make this thread so hastly, but I resolved the issue. I simply disabled my 2nd video card and it is now operating properly. Not happy about having my 3rd monitor disabled (run all other tasks not linked to Photoshop in there) so hopefully this will eventually be addressed in the future.
Thanks. -
Acrobat pro DC crashes when running preflight (digital printing, colors)
Have just installed acrobat dc, having used acrobat 8 earlier..
now i cant run preflight for digital printing wo crashing.
Process:
AdobeAcrobat [17194]
Path:
/Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/MacOS/AdobeAcrobat
Identifier:
com.adobe.Acrobat.Pro
Version:
15.007.20033 (15.007.20033)
Code Type:
X86-64 (Native)
Parent Process: launchd [273]
Responsible:
AdobeAcrobat [17194]
User ID:
502
Date/Time:
2015-04-08 12:56:13.588 +0200
OS Version:
Mac OS X 10.9.5 (13F34)
Report Version: 11
Anonymous UUID: E47C2846-87CA-7968-63CC-5ACE7B35B3CD
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x00000000000000d0
VM Regions Near 0xd0:
-->
__TEXT
0000000108dc4000-0000000108dc7000 [ 12K] r-x/rwx SM=COW /Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/MacOS/AdobeAcrobat
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.adobe.PreflightLib
0x000000012f746f48 CInsp2CommonUI::CheckOpenPDFDoc(PRC::CPRCEngine const&, PRC::Detail::CID<PRC::CProfile> const&, PRC::CPackage*, int, int, bool (*)(CDocumentData const&, int, bool, CPageData const*, CSASnippet const*, CPreCompRule const*, Inspk_EPreflightPart, void*), void*, int (*)(unsigned int, unsigned int, Inspk_EPreflightPart, unsigned char*, unsigned int, void*), void (*)(void*), void (*)(void*), void*, bool, FileSys::CFileSpec (*)(Inspk_ESaveAsReason, Inspk_ESaveAsReasonPDFX, Inspk_EPDFXVersion, Inspk_ESaveAsReasonPDFA, Inspk_EPDFAVersion, FileSys::CFileSpec const&, void*), void*, std::set<OPAQUE_64_BITS, CCosObjEval2, std::allocator<OPAQUE_64_BITS> > (*)(_t_CosDoc*, void*), void*, CInsp2CommonUI::EPreflightAction, bool, bool, bool, CInspektor2Machine::TBondedMachine::EMachineType, bool (*)(std::basic_string<wchar_t, std::char_traits<wchar_t>, std::allocator<wchar_t> > const&, ESequenceStepType, void*), void*, int) + 2100
1 com.adobe.PreflightLib
0x000000012f7466a0 CInsp2CommonUI::CheckPDFDocument(_t_PDDoc*, PRC::CPRCEngine const&, PRC::Detail::CID<PRC::CProfile> const&, PRC::CPackage*, int, int, bool (*)(CDocumentData const&, int, bool, CPageData const*, CSASnippet const*, CPreCompRule const*, Inspk_EPreflightPart, void*), void*, int (*)(unsigned int, unsigned int, Inspk_EPreflightPart, unsigned char*, unsigned int, void*), void (*)(void*), void (*)(void*), void*, bool, FileSys::CFileSpec (*)(Inspk_ESaveAsReason, Inspk_ESaveAsReasonPDFX, Inspk_EPDFXVersion, Inspk_ESaveAsReasonPDFA, Inspk_EPDFAVersion, FileSys::CFileSpec const&, void*), void*, std::set<OPAQUE_64_BITS, CCosObjEval2, std::allocator<OPAQUE_64_BITS> > (*)(_t_CosDoc*, void*), void*, CInsp2CommonUI::EPreflightAction, bool, bool, bool, CInspektor2Machine::TBondedMachine::EMachineType, bool (*)(std::basic_string<wchar_t, std::char_traits<wchar_t>, std::allocator<wchar_t> > const&, ESequenceStepType, void*), void*, int) + 296
2 com.adobe.PreflightLib
0x000000012e6ae097 CPreflightDlgManager::checkPDFDocument(CInsp2CommonUI*, _t_PDDoc*, PRC::CPRCEngine const&, PRC::Detail::CID<PRC::CProfile> const&, int, int, bool (*)(CDocumentData const&, int, bool, CPageData const*, CSASnippet const*, CPreCompRule const*, Inspk_EPreflightPart, void*), void*, int (*)(unsigned int, unsigned int, Inspk_EPreflightPart, unsigned char*, unsigned int, void*), void (*)(void*), void (*)(void*), void*, bool, FileSys::CFileSpec (*)(Inspk_ESaveAsReason, Inspk_ESaveAsReasonPDFX, Inspk_EPDFXVersion, Inspk_ESaveAsReasonPDFA, Inspk_EPDFAVersion, FileSys::CFileSpec const&, void*), void*, std::set<OPAQUE_64_BITS, CCosObjEval2, std::allocator<OPAQUE_64_BITS> > (*)(_t_CosDoc*, void*), void*, bool, bool) + 547
3 com.adobe.PreflightLib
0x000000012f403d01 (anonymous namespace)::callExecuteProfile(CInsp2CommonUI*, bool, CPreflightDlgManagerHelper::EForceDynParamTypeHelper) + 5377
4 com.adobe.PreflightLib
0x000000012f3f6fc3 (anonymous namespace)::doCalls_(CInsp2CommonUI*, CPreflightFrameDlg::EMenu) + 359
5 com.adobe.PreflightLib
0x000000012f3f502a (anonymous namespace)::doCalls(char const*, unsigned int, char const*, char const*, char const*, CInsp2CommonUI*, bool, CPreflightFrameDlg::EMenu) + 816
6 com.adobe.PreflightLib
0x000000012f3f53c0 CPreflightDlgManagerHelper::doAnalyzeSelection(char const*, unsigned int, char const*, char const*, char const*, CInsp2CommonUI*, CPreflightDlgManagerHelper::EForceDynParamTypeHelper, bool, bool) + 76
7 com.adobe.PreflightLib
0x000000012e6ad411 CPreflightDlgManager::doAnalyzeSelection(char const*, unsigned int, char const*, char const*, char const*, CInsp2CommonUI*, CPreflightDlgManager::EForceDynParamType, bool, bool) + 77
8 com.adobe.PreflightLib
0x000000012f22e9e9 CPreflightFrameDlg::eventMenu(wxCommandEvent&) + 353
9 com.adobe.PreflightLib
0x000000013055e19a wxEvtHandler::ProcessEventIfMatchesId(wxEventTableEntryBase const&, wxEvtHandler*, wxEvent&) + 88
10 com.adobe.PreflightLib
0x000000013055e0ac wxEventHashTable::HandleEvent(wxEvent&, wxEvtHandler*) + 108
11 com.adobe.PreflightLib
0x000000013055eb03 wxEvtHandler::TryHereOnly(wxEvent&) + 73
12 com.adobe.PreflightLib
0x000000013055ea28 wxEvtHandler::ProcessEventLocally(wxEvent&) + 40
13 com.adobe.PreflightLib
0x000000013055e9b9 wxEvtHandler::ProcessEvent(wxEvent&) + 87
14 com.adobe.PreflightLib
0x000000013055e877 wxEvtHandler::ProcessPendingEvents() + 237
15 com.adobe.PreflightLib
0x0000000130599b9f wxAppConsoleBase::ProcessPendingEvents() + 121
16 com.adobe.PreflightLib
0x00000001302cfb6e (anonymous namespace)::MyTimerProc(__EventLoopTimer*, void*) + 402
17 com.apple.CoreFoundation
0x00007fff8e6cb3e4 __CFRUNLOOP_IS_CALLING_OUT_TO_A_TIMER_CALLBACK_FUNCTION__ + 20
18 com.apple.CoreFoundation
0x00007fff8e6caf1f __CFRunLoopDoTimer + 1151
19 com.apple.CoreFoundation
0x00007fff8e73c5aa __CFRunLoopDoTimers + 298
20 com.apple.CoreFoundation
0x00007fff8e6866a5 __CFRunLoopRun + 1525
21 com.apple.CoreFoundation
0x00007fff8e685e75 CFRunLoopRunSpecific + 309
22 com.apple.HIToolbox
0x00007fff8e369a0d RunCurrentEventLoopInMode + 226
23 com.apple.HIToolbox
0x00007fff8e369685 ReceiveNextEventCommon + 173
24 com.apple.HIToolbox
0x00007fff8e3695bc _BlockUntilNextEventMatchingListInModeWithFilter + 65
25 com.apple.AppKit
0x00007fff887af24e _DPSNextEvent + 1434
26 com.apple.AppKit
0x00007fff887ae89b -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 122
27 com.apple.AppKit
0x00007fff887a299c -[NSApplication run] + 553
28 com.adobe.Acrobat.framework
0x0000000108dd735b 0x108dcf000 + 33627
29 com.adobe.Acrobat.framework
0x0000000108dd5c40 RunAcrobat + 236
30 com.adobe.Acrobat.Pro
0x0000000108dc5cb2 main + 86
31 com.adobe.Acrobat.Pro
0x0000000108dc5c54 start + 52
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib
0x00007fff90754662 kevent64 + 10
1 libdispatch.dylib
0x00007fff84ca4421 _dispatch_mgr_invoke + 239
2 libdispatch.dylib
0x00007fff84ca4136 _dispatch_mgr_thread + 52
Thread 2:: Dispatch queue: NSOperationQueue 0x6080004308c0
0 libsystem_kernel.dylib
0x00007fff90753a3a __semwait_signal + 10
1 libsystem_c.dylib
0x00007fff91222dc0 nanosleep + 200
2 com.apple.Foundation
0x00007fff8a372cfd +[NSThread sleepForTimeInterval:] + 156
3 com.adobe.Acrobat.framework
0x0000000109cfb47b 0x108dcf000 + 15910011
4 com.apple.Foundation
0x00007fff8a2e9f31 -[__NSOperationInternal _start:] + 631
5 com.apple.Foundation
0x00007fff8a2e9bdb __NSOQSchedule_f + 64
6 libdispatch.dylib
0x00007fff84ca228d _dispatch_client_callout + 8
7 libdispatch.dylib
0x00007fff84ca67e3 _dispatch_async_redirect_invoke + 154
8 libdispatch.dylib
0x00007fff84ca228d _dispatch_client_callout + 8
9 libdispatch.dylib
0x00007fff84ca4082 _dispatch_root_queue_drain + 326
10 libdispatch.dylib
0x00007fff84ca5177 _dispatch_worker_thread2 + 40
11 libsystem_pthread.dylib
0x00007fff8f512ef8 _pthread_wqthread + 314
12 libsystem_pthread.dylib
0x00007fff8f515fb9 start_wqthread + 13
Thread 3:
0 libsystem_kernel.dylib
0x00007fff90753716 __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x00007fff8f513c3b _pthread_cond_wait + 727
2 com.adobe.AGM
0x000000010b7202e2 AGMMessageQueueImpl::Pull() + 68
3 com.adobe.AGM
0x000000010b72021d AGMWorkQueueTask::operator()() + 73
4 com.adobe.AGM
0x000000010bab66c3 boost::(anonymous namespace)::thread_proxy(void*) + 136
5 libsystem_pthread.dylib
0x00007fff8f511899 _pthread_body + 138
6 libsystem_pthread.dylib
0x00007fff8f51172a _pthread_start + 137
7 libsystem_pthread.dylib
0x00007fff8f515fc9 thread_start + 13
Thread 4:
0 libsystem_kernel.dylib
0x00007fff9074fa1a mach_msg_trap + 10
1 libsystem_kernel.dylib
0x00007fff9074ed18 mach_msg + 64
2 com.apple.CoreFoundation
0x00007fff8e686f15 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation
0x00007fff8e686539 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation
0x00007fff8e685e75 CFRunLoopRunSpecific + 309
5 com.apple.AppKit
0x00007fff8894f05e _NSEventThread + 144
6 libsystem_pthread.dylib
0x00007fff8f511899 _pthread_body + 138
7 libsystem_pthread.dylib
0x00007fff8f51172a _pthread_start + 137
8 libsystem_pthread.dylib
0x00007fff8f515fc9 thread_start + 13
Thread 5:
0 libsystem_kernel.dylib
0x00007fff90753e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x00007fff8f512f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib
0x00007fff8f515fb9 start_wqthread + 13
Thread 6:
0 libsystem_kernel.dylib
0x00007fff90753716 __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x00007fff8f513c3b _pthread_cond_wait + 727
2 com.adobe.Acrobat.framework
0x000000010923d02f 0x108dcf000 + 4644911
3 com.adobe.Acrobat.framework
0x000000010922ddb1 0x108dcf000 + 4582833
4 com.adobe.Acrobat.framework
0x0000000109d848bf 0x108dcf000 + 16472255
5 com.adobe.Acrobat.framework
0x0000000109229753 0x108dcf000 + 4564819
6 com.adobe.Acrobat.framework
0x0000000109237804 0x108dcf000 + 4622340
7 libsystem_pthread.dylib
0x00007fff8f511899 _pthread_body + 138
8 libsystem_pthread.dylib
0x00007fff8f51172a _pthread_start + 137
9 libsystem_pthread.dylib
0x00007fff8f515fc9 thread_start + 13
Thread 7:
0 libsystem_kernel.dylib
0x00007fff9075464a kevent + 10
1 com.adobe.Acrobat.framework
0x000000010a551aab 0x108dcf000 + 24652459
2 com.adobe.Acrobat.framework
0x000000010a4a12bd 0x108dcf000 + 23929533
3 libsystem_pthread.dylib
0x00007fff8f511899 _pthread_body + 138
4 libsystem_pthread.dylib
0x00007fff8f51172a _pthread_start + 137
5 libsystem_pthread.dylib
0x00007fff8f515fc9 thread_start + 13
Thread 8:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib
0x00007fff9074fa1a mach_msg_trap + 10
1 libsystem_kernel.dylib
0x00007fff9074ed18 mach_msg + 64
2 com.apple.CoreFoundation
0x00007fff8e686f15 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation
0x00007fff8e686539 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation
0x00007fff8e685e75 CFRunLoopRunSpecific + 309
5 com.apple.Foundation
0x00007fff8a348ff7 +[NSURLConnection(Loader) _resourceLoadLoop:] + 348
6 com.apple.Foundation
0x00007fff8a348dfb __NSThread__main__ + 1318
7 libsystem_pthread.dylib
0x00007fff8f511899 _pthread_body + 138
8 libsystem_pthread.dylib
0x00007fff8f51172a _pthread_start + 137
9 libsystem_pthread.dylib
0x00007fff8f515fc9 thread_start + 13
Thread 9:: com.apple.CFSocket.private
0 libsystem_kernel.dylib
0x00007fff907539aa __select + 10
1 com.apple.CoreFoundation
0x00007fff8e6d2a03 __CFSocketManager + 867
2 libsystem_pthread.dylib
0x00007fff8f511899 _pthread_body + 138
3 libsystem_pthread.dylib
0x00007fff8f51172a _pthread_start + 137
4 libsystem_pthread.dylib
0x00007fff8f515fc9 thread_start + 13
Thread 10:
0 libsystem_kernel.dylib
0x00007fff907549f2 read + 10
1 com.adobe.Acrobat.framework
0x000000010922c133 0x108dcf000 + 4575539
2 com.adobe.Acrobat.framework
0x000000010922a604 0x108dcf000 + 4568580
3 com.adobe.Acrobat.framework
0x00000001092341ac 0x108dcf000 + 4608428
4 com.adobe.Acrobat.framework
0x0000000109229753 0x108dcf000 + 4564819
5 com.adobe.Acrobat.framework
0x0000000109237804 0x108dcf000 + 4622340
6 libsystem_pthread.dylib
0x00007fff8f511899 _pthread_body + 138
7 libsystem_pthread.dylib
0x00007fff8f51172a _pthread_start + 137
8 libsystem_pthread.dylib
0x00007fff8f515fc9 thread_start + 13
Thread 11:
0 libsystem_kernel.dylib
0x00007fff9074fa1a mach_msg_trap + 10
1 libsystem_kernel.dylib
0x00007fff9074ed18 mach_msg + 64
2 com.apple.CoreFoundation
0x00007fff8e686f15 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation
0x00007fff8e686539 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation
0x00007fff8e685e75 CFRunLoopRunSpecific + 309
5 com.adobe.AcrobatPlugin.EFS
0x000000010f6b041b 0x10f696000 + 107547
6 com.apple.Foundation
0x00007fff8a348dfb __NSThread__main__ + 1318
7 libsystem_pthread.dylib
0x00007fff8f511899 _pthread_body + 138
8 libsystem_pthread.dylib
0x00007fff8f51172a _pthread_start + 137
9 libsystem_pthread.dylib
0x00007fff8f515fc9 thread_start + 13
Thread 12:
0 libsystem_kernel.dylib
0x00007fff90753e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x00007fff8f512f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib
0x00007fff8f515fb9 start_wqthread + 13
Thread 13:
0 libsystem_kernel.dylib
0x00007fff907539aa __select + 10
1 com.adobe.AcrobatPlugin.Comments 0x000000011a5ee008 0x11a28e000 + 3538952
2 com.adobe.AcrobatPlugin.Comments 0x000000011a5ee425 0x11a28e000 + 3540005
3 com.adobe.AcrobatPlugin.Comments 0x000000011a5ee75b 0x11a28e000 + 3540827
4 com.adobe.AcrobatPlugin.Comments 0x000000011a57ef13 0x11a28e000 + 3084051
5 com.adobe.AcrobatPlugin.Comments 0x000000011a77bc0f 0x11a28e000 + 5168143
6 libsystem_pthread.dylib
0x00007fff8f511899 _pthread_body + 138
7 libsystem_pthread.dylib
0x00007fff8f51172a _pthread_start + 137
8 libsystem_pthread.dylib
0x00007fff8f515fc9 thread_start + 13
Thread 14:
0 libsystem_kernel.dylib
0x00007fff90753716 __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x00007fff8f513c3b _pthread_cond_wait + 727
2 com.adobe.Acrobat.framework
0x000000010a548189 0x108dcf000 + 24613257
3 com.adobe.Acrobat.framework
0x000000010a547100 0x108dcf000 + 24609024
4 com.adobe.Acrobat.framework
0x000000010a545257 0x108dcf000 + 24601175
5 libsystem_pthread.dylib
0x00007fff8f511899 _pthread_body + 138
6 libsystem_pthread.dylib
0x00007fff8f51172a _pthread_start + 137
7 libsystem_pthread.dylib
0x00007fff8f515fc9 thread_start + 13
Thread 15:
0 libsystem_kernel.dylib
0x00007fff90753e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x00007fff8f512f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib
0x00007fff8f515fb9 start_wqthread + 13
Thread 16:
0 libsystem_kernel.dylib
0x00007fff90753e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x00007fff8f512f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib
0x00007fff8f515fb9 start_wqthread + 13
Thread 17:
0 libsystem_kernel.dylib
0x00007fff90753e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x00007fff8f512f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib
0x00007fff8f515fb9 start_wqthread + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x0000000000000002 rcx: 0x000000000000d170 rdx: 0x000000000000d16f
rdi: 0x000000010c5bbf80 rsi: 0x0000000000000008 rbp: 0x00007fff56e37480 rsp: 0x00007fff56e370d0
r8: 0x0000000000000000 r9: 0x0000000000000009 r10: 0x0000000000001200 r11: 0x00000000e090031e
r12: 0x00006080008c3cd0 r13: 0x00007fea185c9a80 r14: 0x00007fff56e371d0 r15: 0x0000000000001006
rip: 0x000000012f746f48 rfl: 0x0000000000010202 cr2: 0x00000000000000d0
Logical CPU:
1
Error Code:
0x00000004
Trap Number:
14
Binary Images:
0x108dc4000 -
0x108dc6fff +com.adobe.Acrobat.Pro (15.007.20033 - 15.007.20033) <FD883658-7F81-3781-BF5A-E7160ECDEA5E> /Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/MacOS/AdobeAcrobat
0x108dcf000 -
0x10b279ff7 +com.adobe.Acrobat.framework (15.007.20033 - 15.007.20033) <22778E59-6EA4-3260-96A9-1641284117D2> /Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Frameworks/Acrobat.framework/Versions/A/Acrobat
0x10b5ac000 -
0x10b6f9ff7 +com.adobe.ACE (AdobeACE 2.20.02.34252 - 2.20.02.34252) <DF2FA57B-FF8B-3AB3-8202-A48B685F3AF9> /Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Frameworks/AdobeACE.framework/Versions/A/AdobeACE
0x10b713000 -
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0x7fff87cb6ff7 com.apple.securityhi (9.0 - 55005) <18C42525-688C-3D47-B9C9-1E0F8F58FA64> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.framework/Ve rsions/A/SecurityHI
0x7fff87cb7000 -
0x7fff87cb9ff3 libsystem_configuration.dylib (596.15) <4998CB6A-9D54-390A-9F57-5D1AC53C135C> /usr/lib/system/libsystem_configuration.dylib
0x7fff87cba000 -
0x7fff87fa4fff com.apple.CoreServices.CarbonCore (1077.17 - 1077.17) <3A2E92FD-DEE2-3D45-9619-11500801A61C> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framew ork/Versions/A/CarbonCore
0x7fff881c6000 -
0x7fff8859dfef com.apple.CoreAUC (6.25.00 - 6.25.00) <2D7DC96C-BA83-3220-A03F-C790D50A23D8> /System/Library/PrivateFrameworks/CoreAUC.framework/Versions/A/CoreAUC
0x7fff885a7000 -
0x7fff885c2ff7 libCRFSuite.dylib (34) <FFAE75FA-C54E-398B-AA97-18164CD9789D> /usr/lib/libCRFSuite.dylib
0x7fff885c8000 -
0x7fff885e1ff7 com.apple.Ubiquity (1.3 - 289) <C7F1B734-CE81-334D-BE41-8B20D95A1F9B> /System/Library/PrivateFrameworks/Ubiquity.framework/Versions/A/Ubiquity
0x7fff885e2000 -
0x7fff885ebffd com.apple.CommonAuth (4.0 - 2.0) <32BA436F-6319-3A0B-B5D2-2EB75FF36B5B> /System/Library/PrivateFrameworks/CommonAuth.framework/Versions/A/CommonAuth
0x7fff885ec000 -
0x7fff885ecfff com.apple.ApplicationServices (48 - 48) <3E3F01A8-314D-378F-835E-9CC4F8820031> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/ApplicationServices
0x7fff88659000 -
0x7fff886a4fff com.apple.ImageCaptureCore (5.0 - 5.0) <F529EDDC-E2F5-30CA-9938-AF23296B5C5B> /System/Library/Frameworks/ImageCaptureCore.framework/Versions/A/ImageCaptureCore
0x7fff886a5000 -
0x7fff886b8ff7 com.apple.AppContainer (3.0 - 1) <BD342039-430E-39FE-BC2D-8F97B557548E> /System/Library/PrivateFrameworks/AppContainer.framework/Versions/A/AppContainer
0x7fff886b9000 -
0x7fff886b9ff7 libkeymgr.dylib (28) <3AA8D85D-CF00-3BD3-A5A0-E28E1A32A6D8> /usr/lib/system/libkeymgr.dylib
0x7fff886ba000 -
0x7fff886c1fff com.apple.NetFS (6.0 - 4.0) <8E26C099-CE9D-3819-91A2-64EA929C6137> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
0x7fff886c2000 -
0x7fff886cbfff com.apple.DisplayServicesFW (2.8 - 360.8.14) <816A9CED-1BC0-3C76-8103-1B9BE0F723BB> /System/Library/PrivateFrameworks/DisplayServices.framework/Versions/A/DisplayServices
0x7fff8871d000 -
0x7fff8878afff com.apple.SearchKit (1.4.0 - 1.4.0) <B9B8D510-A27E-36B0-93E9-17146D9E9045> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchKit.framewo rk/Versions/A/SearchKit
0x7fff8878b000 -
0x7fff89301ff7 com.apple.AppKit (6.9 - 1265.21) <9DC13B27-841D-3839-93B2-3EDE66157BDE> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x7fff89302000 -
0x7fff89304fff com.apple.SecCodeWrapper (3.0 - 1) <DE7CA981-2B8B-34AC-845D-06D5C8F10441> /System/Library/PrivateFrameworks/SecCodeWrapper.framework/Versions/A/SecCodeWrapper
0x7fff89305000 -
0x7fff89364fff com.apple.framework.CoreWLAN (4.3.3 - 433.48) <1F17FA12-6E84-309D-9808-C536D445FA6E> /System/Library/Frameworks/CoreWLAN.framework/Versions/A/CoreWLAN
0x7fff8939b000 -
0x7fff8939efff com.apple.AppleSystemInfo (3.0 - 3.0) <61FE171D-3D88-313F-A832-280AEC8F4AB7> /System/Library/PrivateFrameworks/AppleSystemInfo.framework/Versions/A/AppleSystemInfo
0x7fff8939f000 -
0x7fff893e1ff7 libauto.dylib (185.5) <F45C36E8-B606-3886-B5B1-B6745E757CA8> /usr/lib/libauto.dylib
0x7fff893ec000 -
0x7fff893edfff libsystem_sandbox.dylib (278.11.1) <0D0B13EA-6B7A-3AC8-BE60-B548543BEB77> /usr/lib/system/libsystem_sandbox.dylib
0x7fff893ee000 -
0x7fff893f1ffc com.apple.IOSurface (91.1 - 91.1) <D00EEB0C-8AA8-3986-90C1-C97B2486E8FA> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
0x7fff89432000 -
0x7fff89466fff libssl.0.9.8.dylib (52) <51C844FF-D7CD-3525-9ABB-84B8DD11D5E4> /usr/lib/libssl.0.9.8.dylib
0x7fff89467000 -
0x7fff8946dff7 libsystem_platform.dylib (24.90.1) <3C3D3DA8-32B9-3243-98EC-D89B9A1670B3> /usr/lib/system/libsystem_platform.dylib
0x7fff896f8000 -
0x7fff89710ff7 com.apple.openscripting (1.4 - 157) <B3B037D7-1019-31E6-9D17-08E699AF3701> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting.framework /Versions/A/OpenScripting
0x7fff89711000 -
0x7fff8977dfff com.apple.framework.IOKit (2.0.1 - 907.100.13) <057FDBA3-56D6-3903-8C0B-849214BF1985> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x7fff8977e000 -
0x7fff897b6ff7 com.apple.RemoteViewServices (2.0 - 94) <3F34D630-3DDB-3411-BC28-A56A9B55EBDA> /System/Library/PrivateFrameworks/RemoteViewServices.framework/Versions/A/RemoteViewServi ces
0x7fff897b7000 -
0x7fff897bcfff com.apple.DiskArbitration (2.6 - 2.6) <A4165553-770E-3D27-B217-01FC1F852B87> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x7fff897bd000 -
0x7fff897ceff7 libsystem_asl.dylib (217.1.4) <655FB343-52CF-3E2F-B14D-BEBF5AAEF94D> /usr/lib/system/libsystem_asl.dylib
0x7fff897cf000 -
0x7fff897f4ff7 com.apple.ChunkingLibrary (2.0 - 155.1) <B845DC7A-D1EA-31E2-967C-D1FE0C628036> /System/Library/PrivateFrameworks/ChunkingLibrary.framework/Versions/A/ChunkingLibrary
0x7fff89880000 -
0x7fff89901fff com.apple.CoreSymbolication (3.0.1 - 141.0.5) <20E484C4-9F0E-3DF6-BB27-D509859FF57A> /System/Library/PrivateFrameworks/CoreSymbolication.framework/Versions/A/CoreSymbolicatio n
0x7fff89902000 -
0x7fff89912ffb libsasl2.2.dylib (170) <C8E25710-68B6-368A-BF3E-48EC7273177B> /usr/lib/libsasl2.2.dylib
0x7fff89913000 -
0x7fff89a35fff com.apple.avfoundation (2.0 - 651.12.1) <FF001F98-E198-3B1D-A7EB-A8C48E6E34A3> /System/Library/Frameworks/AVFoundation.framework/Versions/A/AVFoundation
0x7fff89a36000 -
0x7fff89d6cfff com.apple.MediaToolbox (1.0 - 1273.54) <CB6F6690-D44C-30B5-93AB-CAB198D51884> /System/Library/Frameworks/MediaToolbox.framework/Versions/A/MediaToolbox
0x7fff89d7a000 -
0x7fff89da4ff7 libpcap.A.dylib (42) <91D3FF51-D6FE-3C05-98C9-1182E0EC3D58> /usr/lib/libpcap.A.dylib
0x7fff89dfb000 -
0x7fff89e22ff7 libsystem_network.dylib (241.3) <8B1E1F1D-A5CC-3BAE-8B1E-ABC84337A364> /usr/lib/system/libsystem_network.dylib
0x7fff89e23000 -
0x7fff89e74fff com.apple.QuickLookFramework (5.0 - 622.7) <17685CEC-C94B-3F83-ADE1-B24840B35E44> /System/Library/Frameworks/QuickLook.framework/Versions/A/QuickLook
0x7fff89e7e000 -
0x7fff89e7fff7 libDiagnosticMessagesClient.dylib (100) <4CDB0F7B-C0AF-3424-BC39-495696F0DB1E> /usr/lib/libDiagnosticMessagesClient.dylib
0x7fff89f98000 -
0x7fff89fa9ff7 libz.1.dylib (53) <42E0C8C6-CA38-3CA4-8619-D24ED5DD492E> /usr/lib/libz.1.dylib
0x7fff89faa000 -
0x7fff8a20effd com.apple.security (7.0 - 55471.14.21) <B3C61C91-E9D6-3A3C-99CF-665D54D13C34> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x7fff8a20f000 -
0x7fff8a215fff com.apple.AOSNotification (1.7.0 - 760.3) <7901B867-60F7-3645-BB3E-18C51A6FBCC6> /System/Library/PrivateFrameworks/AOSNotification.framework/Versions/A/AOSNotification
0x7fff8a216000 -
0x7fff8a21ffff com.apple.speech.synthesis.framework (4.7.1 - 4.7.1) <383FB557-E88E-3239-82B8-15F9F885B702> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/SpeechSynt hesis.framework/Versions/A/SpeechSynthesis
0x7fff8a222000 -
0x7fff8a230fff com.apple.CommerceCore (1.0 - 42) <ACC2CE3A-913A-39E0-8344-B76F8F694EF5> /System/Library/PrivateFrameworks/CoThanks for reporting this issue.
Regrettably, I have not been able to reproduce this problem on my MacOS 10.9.5 with any of my sample PDF files.
Some additional questions:
(1) Does this happen with any and all PDF files you attempt to apply this Preflight profile to?
(2) Are you simply checking or fixing using the profile?
(3) Does Acrobat crash when using other, similar profiles? If so, which do crash and which don't?
(4) Are you using the English version of Acrobat or some other language version?
(5) Do you have any plug-ins installed?
Let me know the answers to these questions and we will try to proceed from there.
- Dov -
Crystal Reports 10 Pro Crashing when running report
Server: Intel Xenon X3323 Quad Core 2.5 GHz
LAMP Configuration
1.5GB Ram
Centos 5.1 Linux Server
Mysql 5.0.45
Workstation Windows XP Pro
2 GB Ram
Crystal Reports 10 Pro
ODBC SYSTEM DSN
Connector Mysql ODBC 5.1.5 Connector
Issue
Report Crashes when we run the report. However, if we click Database, then Refresh Database, the report generates. The issue is we cannot automate the report.
Here is some information from the dump report
Error Signature
AppName: crw32.exe AppVer: 10.0.5.1506 ModName: myodbc5.dll
ModVer: 5.1.5.0 Offset: 0001b720
Here is additional information from the log file:
<MATCHING_FILE NAME="crabout.dll" SIZE="192585" CHECKSUM="0x181843C3" BIN_FILE_VERSION="10.0.0.23" BIN_PRODUCT_VERSION="10.0.0.533" PRODUCT_VERSION="10.0.0.533" FILE_DESCRIPTION="crabout" COMPANY_NAME="Crystal Decisions, Inc." PRODUCT_NAME="Crystal Report About Box Dialog " FILE_VERSION="10.0.0.23" ORIGINAL_FILENAME="crabout.dll" INTERNAL_NAME="crabout" LEGAL_COPYRIGHT="Copyright ©1991 -2001 Crystal Decisions Inc" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="10.0.0.23" UPTO_BIN_PRODUCT_VERSION="10.0.0.533" LINK_DATE="12/10/2003 09:28:45" UPTO_LINK_DATE="12/10/2003 09:28:45" VER_LANGUAGE="English (United States) " />
<MATCHING_FILE NAME="crabout_res_en.dll" SIZE="32851" CHECKSUM="0x630C4905" BIN_FILE_VERSION="10.0.0.23" BIN_PRODUCT_VERSION="10.0.0.533" PRODUCT_VERSION="10.0.0.533" FILE_DESCRIPTION="Resource DLL for crabout" COMPANY_NAME="Crystal Decisions, Inc." PRODUCT_NAME="Crystal Report About Box Dialog " FILE_VERSION="10.0.0.23" ORIGINAL_FILENAME="crabout_res_xx.dll" INTERNAL_NAME="crabout_res_xx" LEGAL_COPYRIGHT="Copyright ©1991 -2001 Crystal Decisions Inc" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="10.0.0.23" UPTO_BIN_PRODUCT_VERSION="10.0.0.533" LINK_DATE="12/10/2003 07:23:23" UPTO_LINK_DATE="12/10/2003 07:23:23" VER_LANGUAGE="English (United States) " />
<MATCHING_FILE NAME="crw32.exe" SIZE="10448971" CHECKSUM="0x8EE29129" BIN_FILE_VERSION="10.0.5.1506" BIN_PRODUCT_VERSION="10.0.5.1506" PRODUCT_VERSION="10.0.5.1506" FILE_DESCRIPTION="Crystal Reports" COMPANY_NAME="Crystal Decisions" PRODUCT_NAME="Crystal Reports" FILE_VERSION="10.0.5.1506" ORIGINAL_FILENAME="CRW32.EXE" INTERNAL_NAME="CRW" LEGAL_COPYRIGHT="Copyright (c) 1991-2006 Crystal Decisions, Inc." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="10.0.5.1506" UPTO_BIN_PRODUCT_VERSION="10.0.5.1506" LINK_DATE="08/30/2006 19:48:31" UPTO_LINK_DATE="08/30/2006 19:48:31" VER_LANGUAGE="English (Canada) " />
<MATCHING_FILE NAME="crw32_res_en.dll" SIZE="2543616" CHECKSUM="0x580A253D" BIN_FILE_VERSION="10.0.5.1464" BIN_PRODUCT_VERSION="10.0.5.1464" PRODUCT_VERSION="10.0.5.1464" FILE_DESCRIPTION="Crystal Reports" COMPANY_NAME="Crystal Decisions" PRODUCT_NAME="Crystal Reports" FILE_VERSION="10.0.5.1464" ORIGINAL_FILENAME="CRW32.EXE" INTERNAL_NAME="CRW" LEGAL_COPYRIGHT="Copyright (c) 1991-2006 Crystal Decisions, Inc." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="10.0.5.1464" UPTO_BIN_PRODUCT_VERSION="10.0.5.1464" LINK_DATE="07/19/2006 18:43:36" UPTO_LINK_DATE="07/19/2006 18:43:36" VER_LANGUAGE="English (Canada) " />
<MATCHING_FILE NAME="crwdnr.dll" SIZE="20539" CHECKSUM="0x45176FE5" BIN_FILE_VERSION="8.0.0.1" BIN_PRODUCT_VERSION="8.0.1.0" PRODUCT_VERSION="8.0.1.0" FILE_DESCRIPTION="Crystal Decisions Physical Server Dll" COMPANY_NAME="Crystal Decisions" PRODUCT_NAME="Crystal Reports" FILE_VERSION="8.0.0.1" ORIGINAL_FILENAME="crwdnr.dll" INTERNAL_NAME="crwdnr" LEGAL_COPYRIGHT="Copyright (c) 1991-1999 Crystal Decisions, Inc. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="8.0.0.1" UPTO_BIN_PRODUCT_VERSION="8.0.1.0" LINK_DATE="12/10/2003 09:29:07" UPTO_LINK_DATE="12/10/2003 09:29:07" VER_LANGUAGE="English (United States) " />
<MATCHING_FILE NAME="myodbc5.dll" SIZE="2351104" CHECKSUM="0x17D2FE64" BIN_FILE_VERSION="5.1.5.0" BIN_PRODUCT_VERSION="5.1.5.0" PRODUCT_VERSION="5, 1, 5, 0" FILE_DESCRIPTION="MySQL ODBC 5.1 Driver" COMPANY_NAME="MySQL AB" PRODUCT_NAME="Connector/ODBC 5.1" FILE_VERSION="5, 1, 5, 0" ORIGINAL_FILENAME="myodbc5.dll" INTERNAL_NAME="myodbc5" LEGAL_COPYRIGHT="Copyright © MySQL AB 1995-2006" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x50001" UPTO_BIN_FILE_VERSION="5.1.5.0" UPTO_BIN_PRODUCT_VERSION="5.1.5.0" LINK_DATE="08/18/2008 17:15:53" UPTO_LINK_DATE="08/18/2008 17:15:53" VER_LANGUAGE="English (United States) " />
<MATCHING_FILE NAME="kernel32.dll" SIZE="989696" CHECKSUM="0x7D737C09" BIN_FILE_VERSION="5.1.2600.5512" BIN_PRODUCT_VERSION="5.1.2600.5512" PRODUCT_VERSION="5.1.2600.5512" FILE_DESCRIPTION="Windows NT BASE API Client DLL" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows® Operating System" FILE_VERSION="5.1.2600.5512 (xpsp.080413-2111)" ORIGINAL_FILENAME="kernel32" INTERNAL_NAME="kernel32" LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0xF44A2" LINKER_VERSION="0x50001" UPTO_BIN_FILE_VERSION="5.1.2600.5512" UPTO_BIN_PRODUCT_VERSION="5.1.2600.5512" LINK_DATE="04/14/2008 00:11:24" UPTO_LINK_DATE="04/14/2008 00:11:24" VER_LANGUAGE="English (United States) " />
</EXE>
</DATABASE>PLease give more information about the exact steps taken, on the client, and if necessary, on the server, to reproduce the error.
eg. are you running it on the client, or saving it to Enterprise and it crashes when viewed from the server? -
HFM Web Session Crashing when selecting certain brands
I have an issue where one user is expereincing the following:
HFM - Sys9 - version 9.3.1.2
When a user selects a specific custom2 dimension (in this case a brand member) when trying to input data in a DEF the web sesion crashes.
Other relevant info:_
1. Only one user is experiencing this issue.
2. User has msxml 4.0 sp2 & msxml v6 installed on the local computer (as recommended by Oracle)
3. IE crashes when certain brands are selected
4. If Firefox is used then web session does not crash when the same brands are selected
5. User has the same IE version as rest of the users
6. Only certain brands are causing this issue. To emphasise, it does not crash for other users and nor does it crash when using Firefox.
Any ideas om how to solve this issue. Thanks in advanceHere is a thought .... Do the crashing brands have any special chars in them ? like "_" etc.
Compare Tools->Internet Options->Advanced settings between the crashing user and a non crashing user.
Not sure ilf this will solve it ... but its a place to start
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