8 inch deep hole for ATT box in front yard

My AT&T box is about 8 inches down in my front yard causing a big hole that my 18 month old son loves to fall into.  How can I get AT&T to fix this issue and bring the box up to ground level?  The same problem exists across the street.  I've tried calling the AT&T 1-800 number, but keep ending up in an endless loop of automated transfers and ends with a "sorry, the number could not be completed as dialed" message before I ever get a chance to speak with anyone, which is very frustrating.

stephcan wrote:
My AT&T box is about 8 inches down in my front yard causing a big hole that my 18 month old son loves to fall into.  How can I get AT&T to fix this issue and bring the box up to ground level?  The same problem exists across the street.  I've tried calling the AT&T 1-800 number, but keep ending up in an endless loop of automated transfers and ends with a "sorry, the number could not be completed as dialed" message before I ever get a chance to speak with anyone, which is very frustrating.
Click the ATT Customer Care link in my signature below, send the PM, explain your front yard hole situation.
Include your name, account #, email address and a good phone # (land or cell) and time to contact you on.
Check the blue PM envelope, upper right on every page, for their reply. Good luck
Chris
Please NO SD stretch-o-vision or 480 SD HD Channels
Need Help? PM ATT Uverse Care (all service problems)
ATT Customer Care(all other problems)
Your Results May Vary, In My Humble Opinion
I Call It Like I See It, Simply a U-verse user, nothing more

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