80 gb classic won't accept rented movies

i just bought 80 gb Ipod Classic i tried to transfer a rented movie it says it won't play on this ipod. also, i originally tried to upgrade to 1.1.1 but it doesn't take. i've tried to upgrade several times but it just keeps going through the motions and then asks me again if i want to upgrade to 1.1.1 over and over...

I have the same problem with my iPod Classic 160GB. I rented a movie in iTunes last Tuesday and since then have been unable to get it to sync to my iPod no matter what I try. Clicking the Report a problem link in my receipt for the purchase is no help either. It doesn't take me anywhere helpful.

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My iPod won't sync rented movies.

I have a 30g iPod classic (not sure which generation...I bought it around 2005.
I can sync the movies I have purchased, but I cannot sync any rented movies. It won't even appear in my sync window.
Help?

Hello PartyOnTheMoon,
I have a 30g iPod classic (not sure which generation...I bought it around 2005.
It sounds like you actually have a 5th Generation iPod video and those are not able to sync rented movies. Sorry.
[Identifying iPod Models|http://support.apple.com/kb/ht1353]
B-rock

HT2666 Why won't my rented movie play?

I'm trying to play my rented movie for a second time within the 48 hour period in Australian, but when I click play, nothing happens, over and over. Tried turning it off and on etc. Anyone have any fixes for this?

I probably should add to it's on my apple tv. I'm a savvy user, so the normal answers probably won't help as I've already tried everything obvious.

My Apple TV 2 won't accept home movies from iTunes

My Apple TV 2 won't accept certain home movies from iTunes but my Apple TV 3rd generation will. Some of my older home movies play on both units. Whats different about my new movies?

Winston,
I've been having connection problems with my ATV2 for quite some time. Internet connections are fine, regardless of whether wired or via Ethernet, but it simply won't connect to my iTunes library (spinning wheel for ever). What "irks" me here is your comment below:
I'm a little concerned by the Apple TV not being seen in iTunes when you try to restore by micro USB, this is pretty much a last resort repair.
Is the ATV2 supposed to show up in iTunes and if so, how/where? It sure doesn't show up in my iTunes! I seem to be able to connect, as when I try to close iTunes after one of my many attempts to stream a movie I close iTunes it complaines that there's one or more ATVs connected.
@Peter: please do respond here as to whether a replacement ATV2 has solved your problems ... don't really want to shell out more money for it, but if it solves the problems...

My ATV Won't Authorize Rented Movies..please help...everything else works

I recently hooked up my ATV to my network (with an Ethernet cable not wireless). It worked great..allowed me to purchase music, purchase tv shows, and synced great with my iTunes on my mac book. I can browse YouTube, watch movie previews. The problem is when I rent a movie the ATV will allow me to rent the movie...iTunes charges my credit card..i can even download the movie but when I try to play the movie i get the message "Your Apple TV is not Authorized to play this content." I spent two hours on the phone with Tech support and emailed back and forth with iTunes support with no resolution. I really don't think anything is wrong with the ATV but who knows. I even hooked the ATV directly to my modem (Charter Cable is my ISP) and got the same results. Very frustrating. Has anyone else had similar problems with their ATV?

Same problem - any/all purchased content EXCEPT rented movies will play on our new Apple TV2.
We have latest updates, we've tried multiple iTunes accounts, we've deauthorized/authorized, unplugged, factory reset, re-downloaded, removed 'special characters' form our passwords, turned of wireless on the Airport extreme, double checked my location is USA and is my billing address (see below...) etc. etc. etc. Have spent HOURS on the phone with Apple to no avail - they offered to escalate to engineering which would take another 3-5 days. The folks on the phone are pleasant, but it's clear they really don't understand the DRM model or have any other options.
So, the l reason I post is this - of those who can play purchased content (so we know the network, their accounts, etc. are all valid) but can't play RENTED movies - what do we have in common? Why can we order, pay for, and download but not play rented content?
Here's some nits I can dream up might be issues - any patterns out there?
* I'm using Verizon DSL
* I'm using an Apple AirPort Extreme (I gave up on the strict NATing of our Sonic Wall which seemed to break movie previews of all things....)
* We live in Washington DC (notably, not one of the 50 states - could it be that silly?)
* I don't think the anyone is proxy'ing all my traffic (ala man-in-middle attack) but at this point, who knows?

HT1657 Why won't my rented movie play?

I tried renting a movie from iTunes but i just get a black screen with no sound. Help?

Welcome to the Apple Community.
Rented movies can only be played on the device they are rented on (excepting computers)

Why won't my rented movie show up on my ipad?

I've rented plenty of movies before so I know how it's supposed to work. I rented the movie, moved it to the iPad, synced, and my purple video bar goes up to show the movie is syncing, but when it says it's finishing the sync, the purple video bar suddenly goes way down and it doesn't put the movie onto the ipad. HOWEVER, on my imac in itunes, it shows the video is on my ipad. But, look in Videos on the ipad and it isn't there. I tried searching my ipad for the movie, and got nothing. It isn't there. So, i went back to delete the movie from the ipad and was going to sync and then move it back to the ipad and sync again, but now i get a message saying that if i delete the movie from my ipad i'll have to rent the movie again. ***? It shows the movie is on the ipad, but seriously... it isn't. My IOS is up to date.

No...rentals will still appear in the Videos app and like you said, a Spotlight Search should reveal them if they are actually on the iPad.
You did try the basic stuff, like close the videos app, reboot the iPad? You should ba able to "move" the rental back to iTunes on your iMac without penalty of having to rent it again.
From the iTunes Store Movie Rental FAQ web site. I changed some of the type to italics for emphasis.
If you download a rented movie on your computer: You can transfer it to a device such as your Apple TV (1st generation), iPhone, iPad, or iPod if it’s a standard-definition film (movies in HD can only be watched on your computer, iPad, iPhone 4 or later, iPod touch (4th generation or later), or Apple TV). Once you move the movie from your computer to a device, the movie will disappear from your computer's iTunes library. You can move the movie between devices as many times as you wish during the rental period, but the movie can only exist on one device at a time.
If you download a rented movie on your iPhone 4 or later, iPad, iPod touch (4th generation or later), or Apple TV: It is not transferable to any other device or computer.

Why won't my rented movie synch from ipad to computer?

When I download a rented movie onto my ipad it no longer syncs to my dell laptop and so doesn't get onto my iphone. This used to work but now it doesn't. Also, my ipad seems to think it has way more video on it than it really does -- is this a related problem? The color bar at the bottom of the screen that shows how much space is taken up with video shows way too much video if I try to sync even one tv show. Help!

Films that you rent and download directly on the iPad cannot then be transferred to a different device - if you want to be able to copy rentals to other devices then you need to rent and download it via your computer : http://support.apple.com/kb/HT1415

Won't play rented movie

Just rented movie from iTunes to my iPad and, when trying to play to apple tv it state it's not authorized to play this movie. Network connection and all settings seem ok.has anyone got a fix.

Hey olly,
I frantically searched everywhere for an answer to this problem and finally found it. I don't know if you already got this fixed, but in order to have the movies play back correctly you need the most recent Quicktime update (version 7.4.1).
Cheers, Derek
Message was edited by: D-Rock '82

HT1657 Why won't my rented movie download?

I rented dark knight rises it won't play it's stuck on processing. What do I do?

Please turn off your caps lock. All caps indicates shouting, is considered rude and is difficult to read. Many will not read such posts.
If it doesn't finish downloading then just click Store>Check For Available Downloads
There is no need to keep re-buying it.

Why won't a Rented movie will not restart?

Rented a movie through iTunes I stopped it and now it will not restart

Welcome to the Apple community Triley937.
A number of people have reported similar issues recently, many appear to have found a discrepancy of some kind in their account settings and making changes to these settings or simply resetting them has resolved the matter.
You might also try logging out of and then back into your iTunes account (Settings > iTunes Store > Apple ID’s > Sign Out) and restarting your router. (Some have reported that after doing this, they need to check for rentals even though it may report that there aren’t any, after which rentals once again appear in the ‘movies’ feature)
Rentals should appear under their own heading in the ‘Movies’ feature, you might also check at Settings > iTunes Store > Check For Rentals.

IPhone 4 won't play rented movie

Hi,
I recently rented a movie in itunes using my iphone 4. When I wanted to watch the movie (on my iphone as well), the iphone asks for wifi connection to play the movie file. I don't understand why since my iphone is already connected to my local wifi conneciton...???
I have also tried renting a movie via Itunes on my MBP and it works fine...
Can anyone please tell my why this happens?? Can I fix this 'iphone problem' somehow..??
Thanks,
Jesper

Me too, just got this for the second time, today with two movies on my 4s. First it says enable mobile data. I do that in store settings and then it says connect to wifi. Not really viable on the train and I can't check that the movie will play in advance because that could cause the rental to expire before I want to watch it.
Really annoying, I'd love to know a fix for this. If I was on an aeroplane for a long haul flight it would be even worse.
I know they have to have DRM but why does it have to be such a pain?
Rentals generally don't seem to be up to the usual apple usability standards.

Itunes won't play rented movie on pc

Running latest iTunes for Win (v10.6.1.7). OS: Win7 HmPrem 64b. Norton 360 v6. Trying to watch movie that was rented from iTunes store but iTunes closes with error message that program has stopped working...consult Windows. Ran iTunes diag's and fails on secured link to Apple store. Don't get it...F/W settings are all set to allow iTunes. Can access store and other store purchased content.

Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START>PROGRAMS>ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 n above) - START>PROGRAMS>ACCESSORIES>Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
Apple software on Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US

ITunes won't play rented movie - authorization error

Just rented a movie. Playing the movie gets the following error:
"This computer is not authorized to play 'download.m4v'.
If you purchased this song you can open your iTunes and authorize this computer to play this song by entering your Apple ID and password"
It gives the button "OPEN ITUNES".
The problem: itunes is already open and giving me this message!
So i click "open iTunes" and get the following:
"Waiting for iTunes to authorize this computer to play 'Download.m4v'
iTunes will prompt you for a password. You will not be able to play the song on this computer until you successfully authorize it using iTunes"
And nothing happens...
Latest versions of 10.5 and iTunes being used.
Note: iTunes is authorized since it plays my other purchased content (movies and songs)
Any ideas?
Message was edited by: ollywright

Hey olly,
I frantically searched everywhere for an answer to this problem and finally found it. I don't know if you already got this fixed, but in order to have the movies play back correctly you need the most recent Quicktime update (version 7.4.1).
Cheers, Derek
Message was edited by: D-Rock '82

Classic won't accept lossless files.

Hello all. I have a Classic model a1136, with 1.3 firmware. Does the 1.3 not accept ALAC files? If not, is there a workaround? Thanks.

Connect your iPod to iTunes and see what is the software version as shown in the iPod Summary page.
Your Model a1136 (iPod 5th Gen) is using software 1.3, the Software version 3.1 is for iPod 4Gen.
There is no problem for either model to play ALAC format, just select the song/s
Click Advanced menu
Click Create iPod Version
Have a nice day!

80 gb classic won't accept rented movies

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