80 GiG Brand New iPod Will Not Connect- Wants Drivers

I run Windows Vista. My new 80 GiG iPod will not connect, saying it needs drivers. I guess I'm ignorant, but I'm stumped. The drivers are supposed to be in the latest download of iTunes, but they never are found. I have reset, re-installed my iPod and iTunes until I'm blue in the face. The forums offer no real help except to refer to several articles by Apple that don't give me a clue.
Help Please.
Wm. J. McGowan, II

I run Windows Vista. My new 80 GiG iPod will not connect, saying it needs drivers.
iPods use the standard Windows USB mass storage drivers.
perhaps try the technique from the following post:
http://discussions.apple.com/thread.jspa?threadID=892874&tstart=15

Similar Messages

TS1702 My brand new iphone5 will not connect to my home wifi even though my ipad and old iphone do connect with no problem. What can I do?

My brand new iphone5 will not connect to my home wifi even though it recognizes it. My ipad and my old iphone4s connect with no problem. Any thoughts?

Although your other devices connect okay, it would be worth resetting your router by switching if off for disconnecting it from mains power for 2 minutes and then switch it on again.
Good luck and do report back.

My ipod shuffle is brand new and will not connect to itunes

my ipod shuffle will not connect to itunes and it is brand new and i have used other ipods on this computer.

When you take this one back, be sure to have your USB docking cable checked, to make sure it is not the thing that is defective.
Also, make sure you have USB cable plug completely inserted into the headphones jack. The fit is sometimes tighter than expected, especially when the shuffle is new. This is apparently enough of an" issue" that Apple has a tech support doc about it
http://support.apple.com/kb/ts3572

Brand New C309g will not connect wirelessly with ANY wireless security options enabled

Printer will connect via wired ethernet. I can use the http utility.
Printer will connect via unsecured wireless connection.
Printer defaults to autoconfig (169.xxx)when connected via WEP (both open and shared), will not connect with a manual IP address. Cannot access http utility.
Printer won't even autoconfig when connected via WPA-Personal - instead says "No connection found."
Printer is in the same uncluttered room as the router.
ALL OTHER wireless network devices work fine and keep up with security changes.
I have legacy devices on the network that make me want to run with WEP.
I've run the HP Network Diagnostic. It can access my router just fine. It cannot find the printer.
Router is D-Link DIR-655.
I jump through the right hoops - refresh router, restore factory defaults on printer, etc. All other wireless network devices work fine.
I want to pull an "Office Space" on this brand-new printer - please save me from doing so!
-mooi
This question was solved.
View Solution.

Ooops, my mistake. Thanks for pointing it out.
Another idea is to make sure the firmware is updated on the router.
Also, from the control panel of the printer: Setup > Network > Wireless Network Test. It will self-test the printer radio.
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

Brand new iPod will not fully sync with iTunes

Howdy! My issue seems to be similar to the other thread "new 5G iPOd formatted for windows, no Movies tab????"
I purchased a new 30GB iPod yesterday and plugged it into my iTunes (7.0.2). After naming the iPod I set it to upload all my iTunes content to the iPod. Then the registration process comes up. Once I tried to complete it I got an error saying that the iTunes Store was having a problem and I should try again later. So, I waited until the upload was done and checked my iPod. None of my videos, audiobooks or any purchased content had been uploaded.
Having only owned a first generation iPod I was ignorant of what I should see in my iTunes window with this new one. I only have four tabs: Summary, Music, Podcasts and Contacts. On my Summary page the "Update" and "Restore" buttons are grayed out and the Software Version and Serial Number display as n/a. AND it was formatted for Windows (what's up with that?).
I went to the wife's computer and did a restore and a software upgrade (Version 1.2) and saw all these tabs that my iTunes didn't have! I was elated! Plug it back into my computer and I still have the same problem, nothing has changed. At least now I'm past the registration problem as I completed that on the wife's computer. When I try to manually move purchased content to the new iPod I get an error saying my software needs to be upgraded.
So, I believe that iTunes is confusing my new iPod with the old one. But, at least on the old one I was able to upload purchased content, if not video and photos. I did name them differently, so there shouldn't be any confusion there. One thing I find odd is that my old 5GB iPod has software version 1.5 where my new 30GB iPod has version 1.2. This must be the root of the problem.
Any information would be helpful. Thanks!

Having only owned a first generation iPod I was ignorant of what I should see in my iTunes window with this new one. I only have four tabs: Summary, Music, Podcasts and Contacts. On my Summary page the "Update" and "Restore" buttons are grayed out and the Software Version and Serial Number display as n/a. AND it was formatted for Windows (what's up with that?).
that sounds like the ipoddriver.kext has gone skunky on the Mac. see:
iTunes 7 for Mac: Restore option is not available
iTunes: No Photos or Videos tab in the iPod preferences pane in Mac OS X
iPod does not appear in iPod Updater or iTunes in Mac OS X

Brand New Ipod will not charge. Too low to turn on. Same icon for 2 days

I got this baby for christmas and recently it ran completely out of battery and I have had it connected to the computer for 2 days now and still no charge, Itunes does not even recognize it. If you got any help I guess just post on here or email me at [email protected]...
Thanks,
Doug
Dell Windows 2000

I have this problem too. My first generation Nano was revived by a Genius at the local Apple store when he connected it to an AC adapter.
Unfortunately, it seems that the Nano requires a small charge just to get it to the place where it can recharge using USB.
The solution: don't let the battery discharge completely, and/or buy an AC charger for the Nano.
I guess I should also change the settings on the iPod so it goes to sleep after a couple of hours. (I often listen to audio books while going to sleep, so the iPod plays all night, and uses all the battery power.)
Over the life of the iPod, the cost of an AC adapter is far less than the cost of buying disposable batteries, but it irks me that an adapter is necessary when the rechargeable battery runs out.

HT2292 I recently got a new ipod touch and the new one will not connect to itunes. I've done all the troubleshooting and now I'm just plain frustrated. With the new update my old ipod froze and best buy gave me a new one. What to do?

My ipod recenly froze with the last update. bestbuy gave me a replacement. the new one will not connect to the computer or itunes. i followed all the instructions and - nothing. It's frustrating enough as i lost all my notes and work, but now I can't connect to sync with itunes. i don't get it. i'm not a supertech so i don't know what to do. help!!!!!!

Thanks, Bob! You are correct. And, we learned this as we spoke with APPLE TECH SUPPORT by phone on Christmas day (800-APL-CARE). One of their reps spent the time to help us troubleshoot this, but the boiled down conclusion is your answer, and to repeat for the benefit of others, here is what worked:
1. With our Belkin router set to "out-of-the-box" WEP 64 bit security, we could not get wireless access of any kind. Only with the Security Mode set to DISABLED, could we gain access.
2. Changing the router's security mode setting to "WPA/WPA-2...." and entering a new min. 8 char passphrase, and then entering that same passphrase into the IPOD Touch, and restarting the router, did the trick!
Based on this, and some info found in another posting, I can only conclude that the IPODs and IPHONES do not support WEP security mode in many generic routers used by thousands of consumers. Hopefully, those same consumers can figure out how to change their wireless router setttings to WPA/WPA-2 security mode and ALSO get all their other wireless devices (PCs, laptops, WII boxes, ROKU boxes) all reconfigured to WPA mode, too.
I THINK THE BOTTOM LINE HERE IS THAT THERE IS AN ISSUE THAT APPLE NEEDS TO ADDRESS WITH WEP COMPATIBILITY and it may also be the case that MOST CONSUMERS ARE USING WEP 64 BIT security on their home wireless routers?
In any case, it's working now, so anyone who is having problems should try changing to WPA mode and post back here if it worked for them!

My iPod will not connect to itunes after windows 8.1 download

My iPOD will not connect to itunes after windows 8.1 download
I already uninstall itunes and made sure there were no file left before I installed again (it didn't appear to be any files left but music I had on it before was still there when I reinstall it)
My ipod does work on my old computer and it was working on windows 8 before I update to 8.1
I don't want to installed again because I just did that and didn't work!
I want to use my iPod on this computer and system. Can this be fix?

Hey TheBurntApple,
Thanks for the question. I understand that you are experiencing issues with your iPhone connecting to iTunes for Windows. While you may have already attempted most of the steps in this article, I wished to provide it to you just in case something was omitted.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Thanks,
Matt M.

My ipod touch 5th gen will not connect to itunes, but my computer registers my ipod. i have tried placing my ipod in recovery mode, uninstalled and reinstalled itunes, and restarted my laptop but my ipod will not connect to my itunes..... help ._.

My ipod touch 5th gen will not connect to itunes, but my computer registers my ipod. i have tried placing my ipod in recovery mode, uninstalled and reinstalled itunes, and restarted my laptop but my ipod will not connect to my itunes..... help ._.

Try
iOS: Device not recognized in iTunes for Windows
I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
Before you reinstall the Apple software, also remove iCloud vi Control Panel Remove programs. The reinstall the Apple programs
New cable and different USB port?
Runs this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Try on another computer to help determine if computer or iPod problem

My brand new PB will not charge when in standby or when on

I played with a number of PB's so far and finally have my own but... My brand new PB will not charge when in standby or when on; as soon as I plug the charger into the USB port it detects it and brings the screen up (if in standby) showing the lighting bolt on the battery but it does not charge; the lighting bolt stays but the % charge does not change (or hopefully increase) at all; it will actually decrease (??); the only way I can charge it is when I attach the charger and the PB is powered off… the PB brings the red (or green can't remember) LED on and starts to flash it on off and charges; tried the hard reset with no change; I am running the latest OS release 1.0.8.6067. Has anyone seen this? Is it h/w or f/w? Any Fix?

Here's a final update on this... the units goes back to its maker or the store sometimes tomorrow... Why? First I tried to understand if this was s/w or h/w related or maybe both before calling support which in the end I did; so I did try a different charger, hard resetting the unit, discharging and recharging etc; nothing helped or fixed the charging in standby; the unit continued to charge only after being turned off and then plugged into the charger. Here's what I learned:
1. Going through the initial setup and OS update it is quite possible for the unit to NOT load the OS image correctly i.e. it appears that it loaded the OS and displays the OS version as if it loaded properly when in fact it did not and the image loaded is corrupt. I found this out during a live session with support when they were looking at my PC screen while the PB was connected to the PC only to point out that the Desktop Manager was showing a s/w update being available (1.0.8 bundle 6067) while the unit was reporting 1.0.0 bundle 0. Strange, I thought I already had 1.0.8.6067... after accepting the update, which takes a bit to load, I started more testing, charging, discharging, hard reset (i.e. Volume Up + Power) etc with no positive results to report. This also proved that the USB port is working, both data (PC to PB communication alright) and power (PB displays the plug over the battery bar when the power contact work)
2. The charger I have works and it is the correct one: P/N PSM09A-050RIM; make sure it is not one of the incorrectly rated chargers some received.
3. In order to reduce the amount of current the unit consumes when on, you have to run the Video Chat app at least once and acknowledge the (c) page; otherwise this remains as a background app that take more CPU cycles on the battery. After doing this I did notice a slight improvement in the sense that PB did charge some instead of discharging. The problem is that it only charged to about 60% and did not move higher no matter how long I waited (yes I did reset just to make sure it is not the s/w acting up and deciding to not update the power bar)
4. The way the RIM RMA works is like this: they start the process for you to return the unit back for repair which I understand may take 10 days; you may get a unit to use for this time if so desired, it will be charged to your CC; your unit may get repaired if possible; if not possible to repair, your new unit will be replaced with a refurbished unit; once you get some unit back you need to send the “10 day replacement unit” to RIM to get your CC charge cleared. I find that this program is good for when you can not return the unit to the place you purchased it from. Otherwise it is not good as I do not like getting a refurb for something I consider brand new (not to mention that you may get a unit with a few bright or dark pixels)
5. Throughout this process I looked at three (3) Playbooks: 2 had bright pixels and were returned immediately; this last one does not charge correctly. No win for me!
6. The battery lasts approx 4 hours with the unit playing a video clip in a loop and WiFi on with a WEB pulled stop watch running as well (had to allow multi tasking in setup/general).
Finally, my theory about this problem is that it is h/w related and that it is caused by the noise the board or the display is making when the unit is either on or in standby; a component not soldered properly (cold joint) or out of spec may be the culprit; for example a resistor in resistor divider monitoring the battery voltage or a decoupling capacitor missing or not soldered...

My ipod touch has a usb cable picture with an arrow pointingto the itunes logo. the ipod will not connect to a computer and is unable to be turned off as there is no red power slider when the powerbutton is pressed. what can i do to fix this?

my ipod touch has a usb cable picture with an arrow pointing to the itunes logo. the ipod will not connect to a computer and is unable to be turned off as there is no red power slider when the power button is pressed. what can i do to fix this?

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

TS1398 my ipod will not connect to my home wifi, it can see it and asks for a password but will not connect. I have tried it at another location and it will connect to other wifi connections. I have another ipod that is connecting just fine to my home wif

My ipod will not connect to my home wifi, it can see it and asks for a password but will not connect. I have tried it at another location and it will connect to other wifi connections. I have another ipod that is connecting just fine to my home wifi.

- Reset the iPod. nothing is lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on your router
- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections

Hi all Brand new ipod touch not resonding

Hi all, We have a brand new ipod touch, we connected it to the computer and all was going well itunes came up , it stated snic and then itune closed and the ipod went onto a screen with a cord and the itune icon, we have tried to connect it again however it sayes it needs to retore but it won't. We have held the on/off button anf middle button together for 10 sec but no luck, PLEASE HELP!!
We have another ipod touch whitch is working fine

Maybe your using too much Virtual Memory. Try holding the sleep/wake button and the home button until you see the silver apple.

TS1363 Since the last iTunes update my iPod will not connect to iTunes

Since the last iTunes update my iPod will not connect to iTunes. My computer recognizes it but as soon as I launch iTunes I get the error message: An iPod has been detected, but it could not be identified properly. I have done ALL troubleshooting steps and it still gives me the error...... this only happend since I updated iTunes.

Doublechecking. Have you also worked through the following troubleshooting document?
iPod nano: Error message saying that iPod 'could not be identified properly'

Ever since I updated my iPod software my iPod will not connect to the app store and won't let me download anything. help

ever since I updated my iPod software my iPod will not connect to the app store and won't let me download anything. help

Hook it up to your computer and open itunes. try to download hte apps via your computer. Every time you update hte software you have to reagree to the itunes terms of service. Sometimes it's hard to get it to come up on the device, but is easier on a computer.

80 GiG Brand New iPod Will Not Connect- Wants Drivers

Similar Messages

Maybe you are looking for