80g Stuck on 'Do Not Disconnect' / Error Message when trying to Restore

Hey -
Just got my new iPod - - imgaine my surprise, it is stuck (and yes, I have tried all the steps) on "Do Not Disconnect". When it is plugged in, I am told that I have a 'corrupt' iPod and to restore.
When I try to restore, I get an error message about software not available...
80g   Windows XP  

http://docs.info.apple.com/article.html?artnum=304309

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