80GB (Classic) Crash to do with iTunes...

I've had my 80GB iPod Classic for 2 days. I connect it to my computer this morning and when I open iTunes it detects it as the wrong iPod (looking on the internet, I think iTunes detected it as the first or second generation iPod). It says I need to download iPod software 1.5, I press okay and then it screws up on me (closes). I open it up again and just close the message, the iPod tries to sync but says some songs cant be played. I then eject the iPod and look at it to see it has just deleted everything on my iPod. I connect it up AGAIN and it detects it as the right iPod, but says it cant read it or something so I have to restore it to factory settings. I press the restore button and then iTunes screws up again and closes. What can I do???

Well start with these articles and see if that gets you anywhere...
iPod is not recognized properly by computer when USB drivers are not installed properly or are out of date
http://docs.info.apple.com/article.html?artnum=305136
iTunes for Windows: iTunes 7 doesn't recognize iPod
http://docs.info.apple.com/article.html?artnum=304434
iPod missing in "My Computer" or in iTunes for Windows
http://docs.info.apple.com/article.html?artnum=61711
Also you might try forcing the iPod into disk mode first, then connecting it to your computer and see if that makes it show up in iTunes...
Putting iPod into Disk Mode
http://docs.info.apple.com/article.html?artnum=93651
Patrick

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80GB classic not linking up with iTunes

My classic froze and after trying to re-set, it just keeps "clicking" but doesn't show anything on the screen. I tried to connect it to my pc - it recognizes the iPod and even shows that 30Gb are used but I can't get iTunes to link up with it. Any suggestions out there??

Well start with these articles and see if that gets you anywhere...
iPod is not recognized properly by computer when USB drivers are not installed properly or are out of date
http://docs.info.apple.com/article.html?artnum=305136
iTunes for Windows: iTunes 7 doesn't recognize iPod
http://docs.info.apple.com/article.html?artnum=304434
iPod missing in "My Computer" or in iTunes for Windows
http://docs.info.apple.com/article.html?artnum=61711
Also you might try forcing the iPod into disk mode first, then connecting it to your computer and see if that makes it show up in iTunes...
Putting iPod into Disk Mode
http://docs.info.apple.com/article.html?artnum=93651
Patrick

80gb classic crashes computer, get blue screen.

80gb classic
Windows Vista
Ipod crashes computer when itunes is running, get blue screen.
A while back my ipod started having trouble playing songs. I would tell it to play a playlist of say 50 songs, it would then freeze for about 30 minutes, and when it would finally start playing, it would be 30 songs into the playlist. I also couldn't get itunes to read it.
So I used itunes restore feature, and then after that, every time it tries to synch to itunes, it would crash the computer, and I would get the blue screen saying that my computer was dumping physical memory. Well nothing gets dumped from my computer when it does it, and the ipod stays the same.
I even tried formatting it manually, having windows fix it, having itunes restore it again, but always the same thing... once it was restored.. BAM computer crashes.
I can have it plugged in no problems, I can run itunes no problem, but when the two are done at the same time, it would crash my computer.
So I looked for other reasons. I needed major updates for vista, so I downloaded all of them, which took a while. And I even uninstalled itunes and re-downloaded and installed. Now what happens is Itunes freezes when it's plugged in, but I can still use all my other windows, just itunes is inoperable while the ipod is plugged in. As soon as it is unplugged, itunes starts working fine again.
I'm not that great with this sort of tech thing, so any suggestions would really be appreciated.

many thanks, i!
atapi.sys is a Windows OS file ... it's your Standard IDE/ESDI Hard Disk Controller. So it's plausible that it's either got damaged, or we're looking at a driver issue that is manifesting as trouble with atapi.sys. So we'll proceed on those two fronts to begin with.
Just in case the file is damaged, I think we should try an sfc /scannow. It's not user-friendly on an XP system, but the following document may be of some help (fingers crossed):
http://www.updatexp.com/scannow-sfc.html
If no joy with the scannow, we'll try making sure your drivers and so forth are up to date. If you've got a name brand PC, head to the manufacturer's website and look for the downloads page for your model. Look for newer versions of firmware for your hard drive, BIOS updates and chipset driver updates (in particular), but now might be a good time to check on things like video drivers, RAID controllers and so forth.
If you've got third-party componentry installed in the PC (like for example, a USB card, or an external drive, or a new internal hard drive), or if you have a home/custom-built PC, head to the websites of the manufacturer's components (in particular the motherboard manufacturer), and check for newer drivers, firmware and BIOS versions there. The following document may be of some assistance with that:
Updating the drivers on your Windows PC
Any joy with any of those measures?

My iPod Classic sync keeps failing with iTunes 11.4

My 80GB iPod Classic stopped syncing with iTunes once it'd updated to iTunes 11.4 and then the memory failed (at least I think so as it no longer seems to have any, even though it has no music on it). Assuming this was an issue related to my dying iPod, I purchased a second hand 160GB iPod Classic that has been tested and should be working fine yet when I tried to sync it with my iTunes yesterday it would copy about 8 tracks and then freeze, giving me the spinning beach ball of doom before eventually telling me the sync had failed and giving me the error message -1401 (which I can't find anywhere online). According to iTunes some of the memory has been used up and the iPod says that there is now 7gb less free memory than when I got it but there's still nothing on my iPod. When the iPod is plugged in it says it has zero capacity according to iTunes yet the bar along the bottom shows it has plenty of free space. I've tried restoring it, restarting it, etc but to no avail. Please help!
I currently have iTunes 11.4 and use Mac OS X Mavericks (not quite sure which release currently as I'm at work but it was updated recently) on an iMac from 2009/2010 trying to sync with a 160GB iPod Classic (which currently claims to have 141GB of free memory even though it has no content on it).

You might want to read through this post I recently wrote summarizing what can lead to synchronization problems. My first suggestion would be to determine whether the problem lies with iTunes/your computer or the iPod itself. To that end, if you have a friend with a working iTunes setup (or at the Apple store), I'd see if you can get that machine to at least connect to your iPod and restore it with something... anything. If that works, you know the iPod itself is OK and not corrupted, and you can look at disk diagnostics and such. If that doesn't work, then contact a Genius bar for service.
If the problem is on the iTunes/your computer side, my post cited above should help. I'd suspect the problem is in the underlying Apple media drivers, and I'd move back through the iTunes versions until I find one that works. Note that, at some point, you may no longer be able to read the backed Itunes library (and do back up your libraries). If that happens, you should be able to reimport your music from where it is on disk, but you may lose metadata such as ratings, play counts, and playlists.

Ipod classic won't sync with itunes 10.6.3

My new iPod Classic 7th Gen (2.0.5 mac) is not syncing with iTunes 10.6.3. I get an error message telling me to update iTunes to a version above 10.7.
This is not possible on a Powermac G5 (10.5.8) since it has no Intel Core.
Is there any way to restore the the iPod Classic to an earlier firmware version (before 2.0.5), that can communicate with iTunes 10.6.3?
Cheers, Joern.

Then I guess this iPod is going back to the store. I have a PPC G5, and everything was working fine. But, I just lost my iPod classic from two years ago, and just bought a replacement... now I cannot use iTunes 10.6.3 to synch with it. I am *not* buying a new computer *just* to sync my iPod. I will try linux synch software and if that doesn't work then it's going back to the store.

IPod Classic won't sync with iTunes library on external drive

iPod Classic 160 is recognized by iTunes. It knows the library is bigger than the iPod, and it allows me to select parts of the Music and Podcasts to install on said iPod. It whirs for a long time, pretends it's writing to the iPod. When I disconnect, there are no songs and no Podcasts on the iPod.
It did the same with a NEW iPod I bought yesterday.
How can I fix tbhis so I can write part of my library to at least one of my iPods?
Thanks for any help.

After searching this issue out and trying a bazillion different things (with no luck), I deselected 'Enable Disk Use' then re-enabled, and everything is working now.
Dear Apple -- What is up with that?

Ipod classic won't sync with Itunes

Help! Since the time change, neither my Iphone 3G nor Ipod classic will sync with Itunes.
I unplugged Iphone after receiving can not sync messages. Plugged back in & Itunes did a restore. However, upon starting to sync, message re-appeared that it could not sync. I unplugged Iphone and it is still functional.
However, when tried to sync Ipod, syncing continued overnight (about 12 hours). When I awoke this morning, PC was frozen and had to hard boot it. I then went back into Itunes and Itunes did not recognize that my Ipod was connected. I ran diagnostics and it failed at recognizing Ipod. Ipod is frozen with message "Connected, Eject before disconnecting' and is not functional. I have sent diagnostics to Apple and am waiting to here from them. However, thought I'd check here to see if anyone else had encountered this issue. I am totally lost without my Ipod and can not run or workout until repaired. That may sound silly. But it really helps me mentally through workouts.

Update: OK! I am not sure what happened because I have tried this all morning. I held down the menu key on Ipod for about the 12th time. This time it rebooted. Ipod is functioning and appears that it did sync. However, I am not yet confident about connecting it to Itunes. I may wait until I am ready to purchase more tunes in a few weeks. LOL.

IPod Classic will only sync with iTunes 11.0.2.26 in disk mode - can you help?

Hello, I am running Windows 8 64 bit with iTunes 11.0.2.26. This is a new PC and this is the first time I have tried to use it with my iPod. My iPod classic does not show up in Windows or in iTunes. The only way I have been able to sync anything is in disk mode. When syncing in disk mode the iPod appears in Windows and then disappears again when it ihas finished.
I have tried removing and reinstalling iTunes, but this has not sorted out the problem. The iPod device troubleshooter can not see the device. I have tried several different usb slots and two different sync cables. I can not see the iPod in device manager.
My iPod model is MB565 version 2.0.1 PC.
I would like to be able to sync my device as normal and to see if there are any updates available for my iPod classic, which as iTunes currently can't see the device, is not possible.
Can anyone help please?
Many thanks!

Well I finally figured out the problem, not thanks to anyone from Apple for that matter. You would asume this problem has happened before and is still happening. The problem was I couldn't copy certain songs anymore from iTunes to my iPod Classic. When trying to copy certain songs I got an error.
If you have this problem it means your song file is corrupted. You can simply check this by trying to copy it from your hard drive to an external hard drive. Here you will also get an error message.
This means you need to replace all the corrupted files by a back up on your hard drive or download it again. I did this and now everything works fine.
Hope this will solve a lot of problems.

80gb classic...transferring to itune

I am new to the whole ipod thing and I love having one! I have an 80gb ipod and have set up itunes on my computer with windows xp. Recently we had to do a complete reboot on our computer because of a virus...which wiped out my itunes and my library. I do however have all my songs from itunes library on my ipod. How do I get the songs from my ipod back onto itunes? As far as I know if I try to synch my ipod now, it will just wipe out everything on my ipod because there is nothing in my itunes. Please help.

Connect your iPod to your computer. If it is set to update automatically you'll get a message that it is linked to a different library and asking if you want to link to this one and replace all your songs etc, press "Cancel". Pressing "Erase and Sync" will irretrievably remove all the songs from your iPod. When your iPod appears in the iTunes source list change the update setting to manual, that will let you use our iPod without the risk of accidentally erasing it. Check the "manually manage music and videos" box in Summary then press the Apply button. Also when using most of the utilities listed below your iPod needs to be enabled for disc use, changing to manual update will do this by default: Managing content manually on iPod
Once you are safely connected there are a few things you can do to restore your iTunes from the iPod. If you have any iTunes Music Store purchases the transfer of purchased content from the iPod to authorised computers was introduced with iTunes 7. You'll find details in this article: Copying iTunes Store purchases from your iPod or iPhone to a computer
The transfer of content from sources such as songs imported from CD is designed by default to be one way from iTunes to iPod. However there are a number of third party utilities that you can use to retrieve the music files and playlists from your iPod. You'll find that they have varying degrees of functionality and some will transfer movies, videos, photos, podcasts and games as well. Have a look at the web pages and documentation, this is just a small selection of what's available, they are generally quite straightforward. You can read reviews and comparisons of some of them here:
Wired News - Rescue Your Stranded Tunes
Comparison of iPod managers
TuneJack Windows Only (iPhone and iPod Touch compatible)
iPod2PC Windows Only
iDump Windows Only
SharePod Windows Only
iPodRip Mac & Windows
YamiPod Mac and Windows
Music Rescue Mac & Windows
Floola Mac & Windows
iGadget Mac & Windows (iPhone and iPod Touch compatible)
iRepo Mac & Windows (iPhone and iPod Touch compatible)
iPod Access Mac & Windows (iPhone and iPod Touch compatible)
TouchCopy Mac & Windows (iPhone and iPod Touch compatible - Windows version only)
There's also a manual method of copying songs from your iPod to a Mac or PC. The procedure is a bit involved and won't recover playlists but if you're interested it's available on page 2 at this link: Copying Content from your iPod to your Computer - The Definitive Guide
Whichever of these retrieval methods you choose, keep your iPod in manual mode until you have reloaded your iTunes and you are happy with your playlists etc then it will be safe to return it auto-sync. I would also advise that you get yourself an external hard drive and back your stuff up, relying on an iPod as your sole backup is not a good idea and external drives are comparatively inexpensive these days, you can get loads of storage for a reasonable outlay.

Apps crashing, but fix with iTunes...

Okay, I am not sure what is going on, but here it is exactly...
I download an app through the Appstore on the iPhone itself... after loading and then installing, it shows up fine on the screen, so I launch the App, it shows the splash screen for a split second then goes back to the home screen.
Will do it for every app, but when I connect it to the computer. I open iTunes, hit Store-Deauthorize Computer, then I sync it, go back up to Store-Authorize Computer, then I sync again with iTunes, the apps show up(sometimes in iTunes, I sometimes I have "Transfer Purchases," then I go back to the phone, launch the apps that were crashing, and they work perfectly.
This isn't horrible, but it is when you download an app, and have to do this with iTunes every single time.
Anyone know what I can do?
I have tried resetting the settings in the Settings Menu on the iPhone, I have rebooted, resynced, everything. The apps from the App Store will only work upon deauthorizing and reauthorizing.
Thanks!

Just check to see in iTunes, if when the phone is connected that in the applications menu , sync applications and sync all are selected. These can often reset themselves after an update and restore.

Ipod Classic won't sync with Itunes on imac

Hello,
Having problems syncing ipod with itunes. Following message is displayed-
The ipod cannot be synced. You do not have the privilege to make changes.
Can anyone offer advice?
Regards, Tony

After searching this issue out and trying a bazillion different things (with no luck), I deselected 'Enable Disk Use' then re-enabled, and everything is working now.
Dear Apple -- What is up with that?

My Ipod Classic will not register with itunes

I have followed all the steps to help fix this problem. My ipod stopped syncing and charging when connected to my computer and itunes no longer recognises my ipod so i can not get into the ipod itself to do anything through Itunes. As recommended by Apple as a last resort i was able to get my ipod to come up in my Itunes long enough to restore factory settings. Even after all that my ipod now does not show up, can not sync, can not charge except through its wall plug, and is completely empty so i can not use it. Does anyone know how to fix this problem?

You might want to read through this post I recently wrote summarizing what can lead to synchronization problems. My first suggestion would be to determine whether the problem lies with iTunes/your computer or the iPod itself. To that end, if you have a friend with a working iTunes setup (or at the Apple store), I'd see if you can get that machine to at least connect to your iPod and restore it with something... anything. If that works, you know the iPod itself is OK and not corrupted, and you can look at disk diagnostics and such. If that doesn't work, then contact a Genius bar for service.
If the problem is on the iTunes/your computer side, my post cited above should help. I'd suspect the problem is in the underlying Apple media drivers, and I'd move back through the iTunes versions until I find one that works. Note that, at some point, you may no longer be able to read the backed Itunes library (and do back up your libraries). If that happens, you should be able to reimport your music from where it is on disk, but you may lose metadata such as ratings, play counts, and playlists.

IPod 80GB Classic crashes iTunes

Hey all,
I'm having serious problems with my iPod classic. About a month or two ago, I had to take my iPod to a genius bar at my local Apple store, because whenever I plugged my iPod into my computer, iTunes would slow down drastically to the point where it was unusable, and it would randomly freeze when I attempted to sync music and movies to my iPod. One day I was listening to music on my iPod in the morning. I turned it off and tried playing music again around seven hours later to find that my iPod had deleted everything on it WITHOUT being plugged into a computer, and decided that it had its 80 gig hardrive full, even though it was claiming that there were no songs, movies, photos, podcasts, or audiobooks. The aforementioned visit to the genius bar resulted in me simply having to uninstall and reinstall iTunes. Following that, iTunes had no trouble syncing my iPod and the iPod no longer suffered from these symptoms.
However, now they are starting to reappear. Whenever I plug my iPod in, iTunes simply freezes. I am unable to move anywhere, and Windows tells me that the program is not responding. The iPod itself claims to be connected, and when I go to My Computer, Windows recognizes that the iPod is connected. If I click on the iPod in My Computer, however, Windows Explorer freezes, and it also stops responding. Only a few days prior to this, my iPod began to slow down iTunes, and while the program never froze, iTunes couldn't sync to my iPod. It would begin the syncing process, get to random number such as 40, 53, or something, and iTunes would just freeze. The syncing symbol would disappear off of the iPod's screen and it would go to the connected screen, while iTunes would still claim to be syncing. After hours of waiting and multiple attempts, each attempted sync would result in me having to manually shut down my computer to unplug my iPod and restart iTunes. Thinking that this was the same problem as before, I uninstalled and reinstalled iTunes, and restored my iPod. However, the problem persists, and now I have nothing on my iPod at all, with the exception of the three games Klondike, Vortex, and another whose name escapes me. Whenever I try and play Vortex, my iPod automatically shuts itself down and restarts with the screen that displays a silver Apple icon. Even if I don't connect my iPod to my computer and am forced to disconnect my iPod from the computer without ejecting prior, it'll send me to that silver Apple icon screen, and ask for my language.
Is my iPod corrupted? Is there anything I can do to fix this?
Thanks in advance.

Well, I've been pulling my hair out with this crap too. The odd thing is, this started happening to me after I upgraded from iTunes 8 to 9.1 also, but I'm certain that isn't the culprit.
I'm thinking this iPod freezing iTunes while syncing error is a hardware issue. All signs are pointing in that direction.
I have a library of 9400+ songs. Whenever I try to sync to my 80GB iPod Classic, it gets to around 5.62GB (~900 songs or so) and then freeze. Unplugging the iPod causes it to say "OK to disconnect" then the progress bar fills in and then instead of returning to the OS, it reboots and either loses a large sum of the library (I'm assuming the database wasn't updated completely, but some files were added to it, so it only sees those) or it sees no music at all. Of course, that's because the database wasn't updated because it froze up and lost connection before it could do so.
After restoring my iPod dozens of times, I eventually tried using Winamp to sync music to my iPod since iTunes refused to do the job. However, Winamp locked up the same way iTunes would. It would copy a handful of music and freeze. Nothing would work until physically unplugging the iPod at which point, all applications immediately resume normal function.
I went as far as to completely wipe my system drive (was due for a upgrade anyway) and installed Windows 7 (I was previously on Vista). Got settled on the new OS and installed the latest iTunes + Quicktime (9.1) and tried syncing my iPod. Same issue. >:(
After reading through here, I figured I would try downgrading iTunes since I have nothing to lose. Uinstalled 9.1, got an installer for iTunes 8.2.1 and got it running, but it too is having the same issue.
So it is almost definitely not the software that is syncing with the iPod. I haven't noticed anything else acting up that would make me suspect a hardware malfunction though. But I also don't copy such a large amount of files to any other device. :/
Next things on my list to troubleshoot:
-Try syncing my old 5th Gen 30GB iPod Video and my 8GB iPod Touch
-Try manually copying a lump of music files to the iPod disk storage.
I believe if the copying process freezes up when manually transferring files to the device, then there is a hardware issue that is forcing the device to lose connection to the PC when a large or certain amount of data is transferred via USB.
Otherwise, it could simply be the iPod itself, or the hard drive inside it that is failing and not allowing all this data to be copied/written to it.
I really wish Apple could look into this though. I've searched it up several times and I found a ton of forum posts with people describing the same issue, but never a solution.
To any of the people already posting in this thread, what have you been doing with this? I notice it's been a couple months since most of the posts in here, so either you guys got a new media player, or found a fix or something. Please update us on anything you've found or suspect the issue is.
I'll be updating any of my findings as I trek through this awful experience.

HT4061 ipad crashes when sync with itunes

hi there my ipad crashes everytime i sync to itunes.

I am also having the same problems. My Itunes never really freezes, it just continually shows that it is syncing with my 160Gb Classic, but only loads about 10 songs (out of my 10,000 song library) each time. I have reset, restored, reinstalled numerous times and have tried every fix in every blog that I can find. I haven't yet tried the outlook fix mentioned here. If that doesn't work, I'm out of options. I even tried syncing with Winamp and had problems there as well. GGGrrrrr!!!!

After years of use, my ipod classic will not sync with itunes on any computer. I have wiped the ipod clean and it still won't sync. what to do?

I had about 80 songs on my ipod and it worked fine until one day i purchased some new music from itunes and discovered that it wouldn't sync. I tried various things and finally wiped the ipod clean thinking it would sync then. It doesn't and now I have no music on it. When I check for devices, the sync option is grayed out on itunes. I even tried it from another computer but it won't sync with that either.

See Corrupt iPod classic. What are the stats?
tt2

80GB (Classic) Crash to do with iTunes...

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