80gB Classic requires restore whenever I attempt to enable disc use

I have a new 80 GB classic. Syncing music and video is fine but when I enable disc use (even just ticking the box and not transferring anything) there is no longer any music or videos on the ipod even after safely manually ejecting ipod. The ipod is then not recognized when it is reconnected and requires to be restored. I restored twice and update to latest firmware with same results.
I don't know if it is related but safari and mail have been crashing all the time after upgrading to 10.4.11. I have not found a solution to this yet either.
Thank you for any assistance

ninrutgib wrote:
... is "iPod recovery mode" and underneath a "Restore iPod button". Is the "enable disk use" option not available because it is in recovery mode...
AFAIK this is the case...
You may want to check here...
http://www.apple.com/support/ipodclassic/

Similar Messages

How to restore from Time Machine WITHOUT install discs using a second Mac

It's a question that is asked repeatedly all over the web by Mac users like me that bought in to Time Machine (TM) on the assumption that if their computer died one day it would be a piece of cake to restore from it, only for that day to come and then to be told "ahh, okay the first thing is to get your computers install discs..." (loud crashing sound of world falling around ears).
I've never been able to afford a new Mac and both of my machines were bought second-hand. Neither came with Leopard (both have Tiger and have been upgraded to Leopard via the net). This was never supposed to be a problem as I've been backing up with TM. However it appears that Tiger discs are as much use as an inflatable dart board when it comes to using TM. So I've been faced with the possibility of having to spend £130 (about two hundred Pres Sheets, Yankees) on the Leopard install discs just so that I can have the option of restoring from TM. Bonkers.
However after much nashing of teeth, a very long weekend learning all sorts of things about 'Target Mode', 'Single User Mode', 'Verbose Mode', 'Open Source 9' etc the following solution has worked without the need to go out and buy those over-priced discs...
What you will need:
1 broken Mac requiring restoration
1 second donor Mac running Leopard (or Snow Leopard so long as the broken Mac can run it)
1 firewire cable with the correct fitting at either end to attach both Macs together
1 Time Machine backup
Note: The following is for when you have given up trying to boot from your hard drive. In my case I couldn't boot in to Safe Mode etc. so was forced to format my drive and re-import everything. If you've read this far I'm assuming your at the same point as well and have tried everything else that's out there first.
Also - both my Macs are Power PC's so can't run Snow Leopard, so I can't say 100% this will work with SL (Intel) machines. From what I've read Snow Leopard will work with this procedure too, but if you've found differently please feel free to add your experiences below...
STEP ONE: Format the corrupt Hard Drive or replace with a fresh HDD
*Link the two computers with a firewire.
*If you're replacing your HDD, remove your corrupted hard drive from the 'broken' machine and insert a new one.
*Power up the broken Mac whilst holding down the 'T' key. This will start it up in Target Mode and you'll get a nice firewire symbol floating around that machine's screen.
*Power up the second 'healthy' Mac. This will be our 'donor' machine. When it starts up after a few seconds you will see the hard drive of the broken Mac appear on the donor Mac's desktop.
*Using your donor Mac's 'Disc Utility', format the broken Mac's hard drive (now's the time to partition it etc. if you want to).
STEP TWO: Clone your donor Mac
Your broken Mac is no longer broken and now needs a new OS. But you don't have the discs, right? Well get this... you can clone your donor mac on to your machine, even if they are totally different i.e. a laptop on to a tower.
*Again using Disc Utility, click on your donor Mac's hard drive. The restore tab appears as an option.
*Click on restore and drag the donor Mac's hard drive that contains the operating system in to the Source box.
*Drag the newly formatted hard drive on the broken Mac in to the Destination box.
*Click restore. Your donor Mac's hard drive will now be 'cloned' on to your no-longer-broken Mac. Once this is done, eject the first Mac's hard drive from your donor Mac's desktop. You no longer need the donor Mac.
Ta daa! Your machine now starts up happy and smily again. Time to restore all that stuff that's been sat on your Time Machine drive...
STEP 3: Restore from Time Machine using Migration Assistant
This is the really clever part that prompted me to write this piece in the first place. Time Machine IS accessible without those Leopard install discs you don't have. You need to use something called 'Migration Assistant'.
*Start up your machine as normal and you'll see it is an exact clone of the donor machine. Weird huh?
*Attach your Time Machine hard drive. It will show up as an icon on the desktop and because of it's size, you'll be asked if you want to use it as a Time Machine backup. Err, NO YOU DON'T! Click 'cancel'.
*Open Migration Assistant (if you can't find it just type it in to Finder and click). There are three options, the middle one being to restore from TM or another disc. Yup, you want that one.
*Migration Assistant will now ask you what you want to restore in stages, firstly User Accounts, then folders, Apps etc. It will even import internet settings
And that's you done. Let Migration Assistant do it's thang... altogether I had about 140gb to restore, so it wasn't exactly speedy. This wasn't helped by the fact that my TM hard drive is connected via USB (yes, I know). Just leave it alone and it'll whirr happily away...
Before I go - you don't have an option of when to restore from, and will restore from the last Time Machine save. At least then you should be able to access TM and go 'backwards' if you need to.
Also - for a Mac expert, the above will be up there with 'Spot Goes To The Farm' in terms of complexity. However, for the rest of us the above is only available in fragments all over the net. By far the most common response to 'how do I restore from Time Machine without install discs' is 'you can't'. If I'd found the above information in one place I could have saved a lot of hair pulling and swearing over the last couple of days, so forgive me for sharing this workaround with the rest of the world. Meanwhile your expertise will come in very handy for the inevitable questions that will get posted below, so please feel free to help those people that won't be sure if this solution is the right one for them. I'm no expert, I just want to help people that were stuck in the same situation (and looking at the web, there's a LOT of them).
Hope this is of use to someone, thanks and *good luck*!

Most maintenance and repair, restore and install procedures require the use
of the correct OS X install DVD; be it an original machine-specific restore/install
disc set or a later retail non-specific general install disc set.
By having an unsupported system, perhaps installed via an illegal download or
other file-sharing scheme, where no retail official discs are involved and the
initial upgrade was done by other means outside of the License Agreements,
you are asking us to discuss a matter of illegal installation and use of a product.
There are no legal complete OS X system download upgrades online; only bits
that are update segments to a retail or as-shipped machine's original OS X install.
+{Or an installation where a previous owner had correct retail upgrade discs, &+
+chose to not include them with the re-sale of the computer it was installed in.}+
However, to answer the initial question. To get and use an externally enclosed
hard drive in suitable boot-capable housing, and get a free-running Clone
Utility (download online; often a donation-ware product, runs free) you can
make a bootable backup of everything in your computer to an external HDD.
This is the way to make a complete backup to restore all functions to the computer.
The Time Machine has some limits, in that it can restore only that which it saves.
It does not make a bootable clone of your entire computer system with apps and
your files, to an external drive device. A clone can. And some of the clone utility's
settings can also backup changes to an external drive's system; if that other drive
is attached to the computer correctly.
Carbon Copy Cloner, from Bombich Software; and also SuperDuper, another of
the most known software names you can download and use to clone boot-capable
system backups of your computer's hard disk drive contents, are often cited.
However you resolve the matter of the running OS X system in your computer,
derived from what appears to be questionable means, is part of the initial issue.
Since you do need to be able to fix an existing installation by unmounting the
computer's hard disk drive and run the computer from the other (install disc or
system clone) while it is Unmounted; and use the correct Disk Utility version to
help diagnose and perhaps be able to fix it. You can't use a Tiger version Disk
Utility to fix a Leopard installation, and so on.
So, the situation and replies as far as they can go (since the matter does
constitute an illegal system, if it was arrived at without correct discs) is a
limited one. And file sharing of copied Mac OS X (and other) software is
also considered illegal.
And, one way to get odd malware and unusual stuff, is to get an unauthorized
system upgrade from an illegal source online. You never know what's inside it.
The other reply was not a personal attack; the matter is of legal status and as
you have a product with a questionable system, the answer is to correct it.
And if you want to save everything in your computer, make a clone to a suitable
externally enclosed self-powered boot capable hard disk drive. With older PPC
Macs, that would best be to one with FireWire and the Oxford-type control chips.
However that works out...
Good luck & happy computing!

80GB Classic not restoring, error code 1439

My IPOD was working fine yesterday and I connected it to my comp. to sync and Itunes stated that my IPOD was corrupt and I needed to restore my IPOD. So I opted to do so, and now I am getting an error code 1439 and my IPOD will not restore, it will not turn on, it is not doing ANYTHING now. Does anyone know what I need to do? Please help!
Thanks

the error can mean 1 or many things. hopefully its just a software issue or hardware issue other than the ipod itself such as the computer or cable. here is a good tutorial video i found on how to possibly fix it.
http://www.youtube.com/watch?v=9Gc9sCB4v40

I am not able to Sync. My iPOD classic 80Gb. It tells that as iTunes can not read the contents-restore to factory settings- after restoring – it tells that it can not be restore bcause there are files that are used by other application. I am having Widows

I am not able to Sync. My iPOD classic 80Gb. It tells that as iTunes can not read the contents-restore to factory settings- after restoring – it tells that it can not be restored bcause there are files that are used by other application. My iPOD appears in My Computer in drive H as a mass storage generick volume

Try disabilng the Enable Disk Use option from under the iPod's Summary tab, applying the changes, and seeing if that helps.
Otherwise, temporarily disabling any antivirus, security, firewall, or file indexing software that may be running on your system and then try restoring your iPod again.
B-rock

I have ipod classic,80gb,i cant restorit via itunes and when i click restore i see the error1439 plz help me

i have ipod classic,80gb,i cant restorit via itunes and when i click restore i see the error1439 plz help me.is there any software to reset it

Hello adifromba
Try putting your iPod Classic into Disk Mode to force a restore within iTunes to get it to show up. The steps to do that are within the first article below, I have also provided a second article for further troubleshooting if it continues to not show up.
Putting iPod into Disk Mode
http://support.apple.com/kb/ht1363
iTunes: iPod not recognized in iTunes and Mac desktop
http://support.apple.com/kb/TS1410
Regards,
-Norm G.

IPod Classic 80GB 6th Gen,Restoring Problems

hi i really need help! :/
my iPod has frozen, I've been using it as removable disc to transfer some files,but while i was transferring the last file,i need to disconnect it from my computer and i did that without pressing "safely remove device from computer" and that's when the frizzing happened then I've reset it manually as usual and then for the first time it shown "use iTunes to restore". I've tried every technique for restoring it but nothing works,when i use iTunes to restore,it does the whole "restoring" thing but when it finally finishes it says do the same procedure again (this was with version 7.6 of iTunes) because with the 10th version just starts restoring it and it stops just a few seconds after ( The iPod "iPod" could not be restored. An unknown error occurred (1439) ). I've tried changing the usb port,updating the drivers,reconnecting the iPod several time,restoring it in disk mode,trying different versions of iTunes,using different computers, different cables, but nothing works. I've even tried to restore it using mac laptop with fire-wire (but when using the fire-wire didn't even recognized the iPod as a device) so I've tried with usb port on the mac laptop but even that didn't work (only the error was different error 1430 ). only LINUX is able to format it but thats about it! then I've tried the diagnostic mode and nothing,everything seems to be fine,but it still doesn't restores!
Could somebody PLEASE help!!!!!
Thanks

So what seems to be the problem then? Does iTunes still see the device? If so, just go ahead and sync it as you normally would.
B-rock

80gb Classic iPod is dying on me (Not Starting, Not Recognised...etc)

Hi
I have an 80gb classic iPod and I am having major trouble with it.
It started with the iPod showing the Apple logo screen for a long time then a multilingual message saying I need to "Restore using iTunes" I have no problem with restoring, yet once I connect it to my Macbook Pro it is not recognised, not even in Disk Utility nor the USB list (from System Profiler). Now it doesn't even show the "Restore Using iTunes" message and just gets frozen on the Apple logo.
It does however charge, I attempted the whole resetting thing but to no avail.
Interestingly, the iPod automatically switches to 'Disk Mode' when I keep it connected to the computer, with the blinking "Do Not Disconnect" in old school screen. So I hurry to check with Disk Utility, NOTHING.
So basically nor iTunes or the computer recognise it, and I want to restore it but it's being non responsive and I could seriously use some help trying something on my own before the trip to the shiny Apple Dealer here.
Thanks in Advance.

Well, here are a few other suggestions:
try a different cable - one of the pins on your cable may be damaged
try connecting to a different computer
try connecting it to a different USB port on your computer
try connecting it through a powered USB hub
If none of these work, the only other suggestion would be to bring it (or send it) somewhere for diagnosis and repair. There are a few sites here in the States that offer this service, and I'm sure there is something available in the UK as well. They tend to be less expensive than asking Apple to service an iPod.
I am not a Mac person (Windows for me), so I cannot give you any tips on attacking the problem from that side of things.

Unsure what to do with my broken 80gb classic.

I have just received a 80gb classic as a gift from my work, it arrived tuesday and was working fine, i updated it to the latest firmware and loaded all my podcasts and music on and its been great since.
Today i dropped it. straight vertical fall onto the headphone jack.
in doing so, it appears that the screen has disconnected itself but in a way that it is still active because the screen shows bright white. I just restored it back to default and the Peso is working so im sure it is just the screen. the only other damage is to the headphone jack which is dented but still usable.
I live in the UK and i am unsure whether this possibly minor problem that i have diagnosed myself is actually in requirement of Apples full repair price and im unsure how to go about returning the product.
Can anyone help?

Apple will fix and probably has flat-rate costs depending on how much damage they find.
No, they won't. If Apple find the iPod has been accidentally damaged, they'll simply return it and might even charge a diagnostic fee.
This is a quote from the repair terms and conditions.
+"Apple reserves the right to refuse service on iPods that are outside their warranty if damage has occurred due to accident, abuse, misuse or unauthorized modifications. In such event, Apple will return your original iPod to you without providing service, and may hold you responsible for diagnostic fees."+

80gb Classic iPod won't stay on

I went to update the 80gb classic ipod I just bought today and first their was an error message that said it couldn't update. Now the ipod just keeps turning off and on by itself but when it turns on, it doesn't go completely on. It shows the screen w/ the apple then turns off. I tried resetting and nothing. Can't even power off to get it to stop, it just keeps doing it over and over. I'll take it in if I need to but really want to save the trip if I can tomorrow. Any help???? Thanks!

It seems, further to my previous message, that there is a fault that will, for some reason rectify itself with a COMPLETE 24 hour "resting" of the ipod, then plugging it into the AC adaptor, letting it charge.
After, "restore" it from your macbook. I had problems with my macbook, and after relaunching finder and itunes several times, it finally recognised it. once recognised and in itunes, "restore".
I suspect that the new ipods come preloaded with something that the computers do not like (or vice versa) and require a complete and utter rstoring before they successfully sync. I also suspect that - indeed file extensions MAY cause problems. I wonder, as it had "cover flow", it browses through EVERYTHING on it, and anything with an Operating system "alien" file will cause the ipod to restart continuously (e.g. if yer running OSX, a "wmv" file MAY cause exceptions; vice versa, on Windows, it might be a "dmg" file).
Furthermore, the "enable disk use" may have something to do with the problems??
Only guesses but any problems, the Apple stores themselves (including their helplines) are superb! Very helpful.

80gb classic crashes computer, get blue screen.

80gb classic
Windows Vista
Ipod crashes computer when itunes is running, get blue screen.
A while back my ipod started having trouble playing songs. I would tell it to play a playlist of say 50 songs, it would then freeze for about 30 minutes, and when it would finally start playing, it would be 30 songs into the playlist. I also couldn't get itunes to read it.
So I used itunes restore feature, and then after that, every time it tries to synch to itunes, it would crash the computer, and I would get the blue screen saying that my computer was dumping physical memory. Well nothing gets dumped from my computer when it does it, and the ipod stays the same.
I even tried formatting it manually, having windows fix it, having itunes restore it again, but always the same thing... once it was restored.. BAM computer crashes.
I can have it plugged in no problems, I can run itunes no problem, but when the two are done at the same time, it would crash my computer.
So I looked for other reasons. I needed major updates for vista, so I downloaded all of them, which took a while. And I even uninstalled itunes and re-downloaded and installed. Now what happens is Itunes freezes when it's plugged in, but I can still use all my other windows, just itunes is inoperable while the ipod is plugged in. As soon as it is unplugged, itunes starts working fine again.
I'm not that great with this sort of tech thing, so any suggestions would really be appreciated.

many thanks, i!
atapi.sys is a Windows OS file ... it's your Standard IDE/ESDI Hard Disk Controller. So it's plausible that it's either got damaged, or we're looking at a driver issue that is manifesting as trouble with atapi.sys. So we'll proceed on those two fronts to begin with.
Just in case the file is damaged, I think we should try an sfc /scannow. It's not user-friendly on an XP system, but the following document may be of some help (fingers crossed):
http://www.updatexp.com/scannow-sfc.html
If no joy with the scannow, we'll try making sure your drivers and so forth are up to date. If you've got a name brand PC, head to the manufacturer's website and look for the downloads page for your model. Look for newer versions of firmware for your hard drive, BIOS updates and chipset driver updates (in particular), but now might be a good time to check on things like video drivers, RAID controllers and so forth.
If you've got third-party componentry installed in the PC (like for example, a USB card, or an external drive, or a new internal hard drive), or if you have a home/custom-built PC, head to the websites of the manufacturer's components (in particular the motherboard manufacturer), and check for newer drivers, firmware and BIOS versions there. The following document may be of some assistance with that:
Updating the drivers on your Windows PC
Any joy with any of those measures?

12THOUSAND TRACKS CORRUPTED ON 80GB CLASSIC IPOD DUE TO CORRUPTION OF COMPUTER, HOW CAN I GET MY MUSIC OFF MY IPOD WITHOUT LOSING IT, PLEASE ANYONE

HI,
APPLE 80GB CLASSIC IPOD
ITUNES MUSIC CORRUPTED WITH OLD DELETED MUSIC
IPOD IS INTACT, NOT SYN WITH ITUNES SINCE CORRUPTION
1. HOW DO I DELETE MUSIC OFF IPOD (OVER 12 THOUSAND TRACKS) DO NOT WANT THEM TO SIT ON HARD DRIVE TO RESTORE ONTO IPOD
2. IPOD IS NOT CORRUPTED.
3. CAN I SYN TO AN EMPTY ITUNES AND PUT THEM BACK ONTO ITUNES?
PLEASE HELP X

See Recover your iTunes library from your iPod or iOS device for more options.
tt2

Problem with 80GB classic it won't be recognised on itunes or my computer

My girlfriend told me that her pod had suddenly stopped working on her and was telling her that she had to restore it within her itunes, when she tried this the computer wouldn't recognise that there was even anything there. Later trying the same ipod on my computer i found that it wouldn't recognise the device on there either. I've heard alot of things about the 80GB classics suddenly stopping working when itunes is updated is this the same problem?
Message was edited by: Famous101

I'm having the same problem. Been struggling to get 80gb Ipod Classic to work with Windows XP. I've gone through 4 Ipod Restores, and just when I think it's stable, some new issue rears it's head. Initially, I was convinced that I had a corrupted Itunes library, as eventually during a sync, Itunes would get stuck on some random file, and I would have to pre-emptively disconnect. Eventually, this would corrupt the database files on my Ipod, and it would start up fine, but say it had no content on it (but with, say, 60gb free). So I cleared my library and database files (my documents > my music). started from scratch basically. Since doing this, syncing has been fine for the past month...Now (started two days ago), connecting my Ipod to my computer, Itunes won't see it. On the Ipod, it shows "Do not disconnect" screen, and then "Ok to Disconnect" screen immediately. Last night, I experimented, connecting and disconnecting the Ipod to my computer, and eventually Itunes did recognize it (seems hit-or-miss), but then during the sync it eventually got stuck syncing a file, and I had to pre-emptively disconnect. Luckily, it did not erase/screw up the library on my Ipod.
Another issue, I have is that Podcasts, never show in the outermost Main menu. The only way to access podcasts on my Ipod Classic, is to put them all in a playlist. Any one else with this problem?

5thGen 80GB Classic Backlight in settings has no arrow no

80GB Classic ipod.
Suddenly there is no backlight. I need a flashlight to see what's playing and after having thousands of songs on here, it's just another apple frustrating issue with this ipod. It has been pretty much trouble free, except for a few hicups, but this time takes the cake.
I went into the main screen on the ipod and noticed there is no right arrow on the right hand side of the screen, it appears to be missing or blank,. but I can see all the other arrows on the right side of the screen. (EQ, Shuffle Volume limit, About, Repeat,etc.)
I went into SETTINGS, went to BACKLIGHT TIMER, which was set for 15 seconds. Went to BRIGHTNESS, and that's on high.
So I tried to RESET it, that did not wotk, it's really not any good info. I toggled the switch back and forth several times, then it tells me to put it on HOLD, then push the center button,then the top of the menu button at the same time until the apple logo appears.......OK, now what? I went to the next thing to do, but that was it! Once you get the apple icon, what to do next????? Not very good instructions.
I really don't want to RESTORE IT, because it will erase thousands of songs, which would be a pain to replace.
If the LCD screen is the problem that controls the backlight feature, and it went south, is this what I have to be stuck with from now on with my IPOD ? So it's basically useless without a flashlight to see what i want to listen too?
Please tell me what, if anything I should do to rectify this backlight problem? Thank you! :-(

,"Firewire connections are not supported to transfer songs. Connect the USB cable provided." And when I do this....
This is usually a good indication that there is debris lodged in your iPod's dock connector port or that some of the pins are damaged/bent/corroded. Try taking a can of compressed air to it and a small brush if you have one to try and clean it out.
B-rock

80GB Classic - Itunes always sees in Recovery Mode

Have just got new 80GB Classic - When plug into PC Itunes (version 7.4.3.1) comes up that detected IPOD in recovery mode. So I click to restore and restores and re-starts IPOD then same message comes up again.
Have tried several times and just get same message. When plug in old 20GB 4th generation IPOD it is recognised with no problems.
So wonder what to try next ?
Thanks
Regards
Neil

Did you have a look at the troubleshooting page linked to above? If not, have a look at the bottom section that covers what to try if the message keeps reappearing: iTunes has detected an iPod in recovery mode - Use iTunes to restore
Towards the end it says "If after restoring your iPod, the message described above reappears, the iPod drive letter may need to be reassigned. See the "Change the Drive Letter" section of this document for steps to assign a different drive letter" which contains a link to this article: Windows confuses iPod with network drive

80GB ipod needs restoring but wont on a continuous loop

every time i go to restore my i pod classic (80 gig) a box comes up saying "Itunes has detected an ipod in recovery mode You must restore this ipod so it can be used with Itunes" the process just goes on and on i go to restore it extracts data goes to recover the ipod and then it says back to factory settings wait 15 seconds then the 1 st fault re appears (detected i pod in recovery mode ..)HELP PLEASE
Thanks so much to anyone who can help me =]

Find your nearest apple service centre which you can find under the support link and give them a ring ,i did after my 80gb ipod went wrong all of a sudden after a month,they said bring it in we will try to fix it and if we cant we will get you a new one which they did and it took 2 days ,I had spent the previous 2 weeks trying various solutions from this forum untill it eventually fell into a continuous loop of "needs to be restored",warranty covers you for a year from purchase

80gB Classic requires restore whenever I attempt to enable disc use

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