80GB classic restore battery issue

Twice in the past month, when my iPod battery reaches empty, I find the screen message saying "connect to power." When I connect to my computer, the iPod will be declared to be in recovery mode and thus force me to re-load all my files and music to my iPod. I'm not sure if there's a hardware problem in the iPod where it's rapidly failing, or if there's just some really obnoxious software error. I'm running 64 bit iTunes 9.0.2.25 on windows 7 64 bit. Has this battery issue become known? It's rather irritating.

Just to note, I've recently had the issue where upon clicking "restore" when connected, the iPod goes to restore, but then immediately is re-detected in recovery mode again. It's obviously a pretty big problem if I want to charge my iPod at my computer, rather than a dock or other basic power supply. Any info on this?

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Classic Ipod Battery Issue

So I bought an Ipod Classic 80GB when I was in Fallujah mid 2007. First things first, no sand managed to get into the ipod casuing its epic failure. After about a year or so the Ipod started crapping out but wasnt a big deal at first. Little things like shutting off by itself, I thought maybe it was becuase I forgot to hit the hold button becuase I was always on a bike hittin jumps and maybe the jolt cuased a shutdown i never could figure it out. But then it got to where songs would be playing and the ipod paused itself and would freeze for an hour atleast. Then one day the Idud, I mean Ipod, just wouldnt work. Wouldnt charge, wouldnt turn on, wouldnt nothing! Only showed "please wait battery very low". So id plug it into the computer for the rest of the night and come back the next morning and still it would read "please wait battery very low". I was told the battery was most likely bad as the Ipod classic battery life expectancy isnt very long due to not being able to keep a charge.
Ipod was gonna get repaired until I saw the repair prices apple charges. I might wind up getting a new ipod but I dont want to lose the items I bought beucase its the only copy i have. All backup discs were misplaced...differnt story moving on. My Ipod holds a sentimental value and If I can get it repaired for a low cost and not risk losing the songs and videos I have stored then I'll get the friggin thing fixed.
QUESTION - Does it really cost nearly $200 to replace a battery ($59 on itunes replacment program, $159 for the repair) or did i just read the battery replacement page information wrong? Anyone know whether or not thats any repair on an Ipod or what Apple charges just to swap out a battery?
http://www.apple.com/support/ipod/service/prices/#us

Hi Jay504,
If you are having what appears to be battery issues with your iPod, you may find the following articles helpful:
iPod: About the battery charge status icon
http://support.apple.com/kb/ht1435
Apple Support: Accurately determine your iPod battery life
http://support.apple.com/kb/ht1322
Regards,
- Brenden

80GB Classic, Restoration Loop

My 80GB iPod Classic crashed, every time i turn it on it displays the apple logo and then goes straight to the red X. It will not enter disk mode and if i hold the reset button without letting go when its plugged in the computer will recognise it and tells me i need to restore my iPod. When i click restore it cannot complete the initial progress then the ipod turns back on and goes to the red X. The computer does not recognise the iPod in my computer or anywhere else on my computers hard drive. After reading essentially every support article on the issue ive taken to posting the issue myself to see if anyone knows anything further? Any help would be greatly appreciated because paying to have it fixed is out of the question due to lack of money. Thanks.

We have uninstalled and reinstalled itunes again, and this time it seems to have solved the problem. Now we're having another one which I'm currently scanning the forum for solutions. Now he's getting repeated albums in the album list view. The same two albums are repeated on the iPod 13 times, where they are only in iTunes once. We tried using iTunes to restore the iPod, and we got the same "insufficient access priviledge" error message. AAAAARGH!!!
But in answer to your question, Mobbie, I believe we have another computer we can use. Since the music is on an external hard drive, it shouldn't be too hard to try that to fix this new problem.
Message was edited by: sdimartino

Battery Issue With iPod Classic?

I have my iPod hooked up to my radio so it usually just charges that way, but I kept having low battery so I decided to charge it all the way and then reboot it and when I rebooted and the iPod turned back on it went straight "to low battery" or "no power remaining" and it never use to do this.

Hi Jay504,
If you are having what appears to be battery issues with your iPod, you may find the following articles helpful:
iPod: About the battery charge status icon
http://support.apple.com/kb/ht1435
Apple Support: Accurately determine your iPod battery life
http://support.apple.com/kb/ht1322
Regards,
- Brenden

80gb classic crashes computer, get blue screen.

80gb classic
Windows Vista
Ipod crashes computer when itunes is running, get blue screen.
A while back my ipod started having trouble playing songs. I would tell it to play a playlist of say 50 songs, it would then freeze for about 30 minutes, and when it would finally start playing, it would be 30 songs into the playlist. I also couldn't get itunes to read it.
So I used itunes restore feature, and then after that, every time it tries to synch to itunes, it would crash the computer, and I would get the blue screen saying that my computer was dumping physical memory. Well nothing gets dumped from my computer when it does it, and the ipod stays the same.
I even tried formatting it manually, having windows fix it, having itunes restore it again, but always the same thing... once it was restored.. BAM computer crashes.
I can have it plugged in no problems, I can run itunes no problem, but when the two are done at the same time, it would crash my computer.
So I looked for other reasons. I needed major updates for vista, so I downloaded all of them, which took a while. And I even uninstalled itunes and re-downloaded and installed. Now what happens is Itunes freezes when it's plugged in, but I can still use all my other windows, just itunes is inoperable while the ipod is plugged in. As soon as it is unplugged, itunes starts working fine again.
I'm not that great with this sort of tech thing, so any suggestions would really be appreciated.

many thanks, i!
atapi.sys is a Windows OS file ... it's your Standard IDE/ESDI Hard Disk Controller. So it's plausible that it's either got damaged, or we're looking at a driver issue that is manifesting as trouble with atapi.sys. So we'll proceed on those two fronts to begin with.
Just in case the file is damaged, I think we should try an sfc /scannow. It's not user-friendly on an XP system, but the following document may be of some help (fingers crossed):
http://www.updatexp.com/scannow-sfc.html
If no joy with the scannow, we'll try making sure your drivers and so forth are up to date. If you've got a name brand PC, head to the manufacturer's website and look for the downloads page for your model. Look for newer versions of firmware for your hard drive, BIOS updates and chipset driver updates (in particular), but now might be a good time to check on things like video drivers, RAID controllers and so forth.
If you've got third-party componentry installed in the PC (like for example, a USB card, or an external drive, or a new internal hard drive), or if you have a home/custom-built PC, head to the websites of the manufacturer's components (in particular the motherboard manufacturer), and check for newer drivers, firmware and BIOS versions there. The following document may be of some assistance with that:
Updating the drivers on your Windows PC
Any joy with any of those measures?

Problem with 80GB classic it won't be recognised on itunes or my computer

My girlfriend told me that her pod had suddenly stopped working on her and was telling her that she had to restore it within her itunes, when she tried this the computer wouldn't recognise that there was even anything there. Later trying the same ipod on my computer i found that it wouldn't recognise the device on there either. I've heard alot of things about the 80GB classics suddenly stopping working when itunes is updated is this the same problem?
Message was edited by: Famous101

I'm having the same problem. Been struggling to get 80gb Ipod Classic to work with Windows XP. I've gone through 4 Ipod Restores, and just when I think it's stable, some new issue rears it's head. Initially, I was convinced that I had a corrupted Itunes library, as eventually during a sync, Itunes would get stuck on some random file, and I would have to pre-emptively disconnect. Eventually, this would corrupt the database files on my Ipod, and it would start up fine, but say it had no content on it (but with, say, 60gb free). So I cleared my library and database files (my documents > my music). started from scratch basically. Since doing this, syncing has been fine for the past month...Now (started two days ago), connecting my Ipod to my computer, Itunes won't see it. On the Ipod, it shows "Do not disconnect" screen, and then "Ok to Disconnect" screen immediately. Last night, I experimented, connecting and disconnecting the Ipod to my computer, and eventually Itunes did recognize it (seems hit-or-miss), but then during the sync it eventually got stuck syncing a file, and I had to pre-emptively disconnect. Luckily, it did not erase/screw up the library on my Ipod.
Another issue, I have is that Podcasts, never show in the outermost Main menu. The only way to access podcasts on my Ipod Classic, is to put them all in a playlist. Any one else with this problem?

5thGen 80GB Classic Backlight in settings has no arrow no

80GB Classic ipod.
Suddenly there is no backlight. I need a flashlight to see what's playing and after having thousands of songs on here, it's just another apple frustrating issue with this ipod. It has been pretty much trouble free, except for a few hicups, but this time takes the cake.
I went into the main screen on the ipod and noticed there is no right arrow on the right hand side of the screen, it appears to be missing or blank,. but I can see all the other arrows on the right side of the screen. (EQ, Shuffle Volume limit, About, Repeat,etc.)
I went into SETTINGS, went to BACKLIGHT TIMER, which was set for 15 seconds. Went to BRIGHTNESS, and that's on high.
So I tried to RESET it, that did not wotk, it's really not any good info. I toggled the switch back and forth several times, then it tells me to put it on HOLD, then push the center button,then the top of the menu button at the same time until the apple logo appears.......OK, now what? I went to the next thing to do, but that was it! Once you get the apple icon, what to do next????? Not very good instructions.
I really don't want to RESTORE IT, because it will erase thousands of songs, which would be a pain to replace.
If the LCD screen is the problem that controls the backlight feature, and it went south, is this what I have to be stuck with from now on with my IPOD ? So it's basically useless without a flashlight to see what i want to listen too?
Please tell me what, if anything I should do to rectify this backlight problem? Thank you! :-(

,"Firewire connections are not supported to transfer songs. Connect the USB cable provided." And when I do this....
This is usually a good indication that there is debris lodged in your iPod's dock connector port or that some of the pins are damaged/bent/corroded. Try taking a can of compressed air to it and a small brush if you have one to try and clean it out.
B-rock

80gb Classic won't sync or charge; "USB Device Not Recognized"

I have an 80gb classic, and a 5th gen. 30gb ipod both with the same issue. I recently rebuilt mine and my husband's computers with new MB's and Processors. I reformatted the HDD's and then installed all necessary drivers and the like along with the newest itunes 9. My ipods had no previous problems and worked like a charm 5 mins earlier.
I hooked them up to my computer and windows came up with an error message saying "USB Device Not Recognized...one of the usb devices has malfunctioned and windows does not recognize it." I put in my other ipod, same error message.
I have tried everything to fix this including, unplugging all usb's but ipod and trying all usb ports, reinstalling usb drivers, switching to 1.1, uninstalling itunes completely and using older versions 5-8, wiping OS and installing vista instead of XP, putting ipod into disk mode, resetting ipod numerous times, among some other things. This error message comes up on all computers in the house (4) including ones that have not been wiped or upgraded.
In addition to windows and itunes not seeing it, it will not charge via USB or wall AC power. The Ipods are devoid of charge now, but when they were full on battery life they still played music through headphones and stereo with no issues, they just won't do anything computer related it seems.
I have not given up hope because I have about 20gb of music and vids I foolishly didn't back up and I want it back. How is this possible that 2 ipods were fine one second then broken the next? Please, Please, Please need help.

I have a Dell Laptop that I've been synching my iPhone with for six months. Now all of the sudden the connection has been lost. I'm having the same problem as you describe and have tried everything I have seen on this forum and elsewhere to fix it, but nothing is working.
I think it is an issue with the driver, but I have confirmed that usbaapl.sys driver is installed in "Program Files," "Common Files," "Apple," "Mobile Device Support" folder. I tried copying the driver and putting it in the main Apple folder, but that doesn't help either. I have tried removing and reinstalling iTunes multiple times, rebooting my iPhone and computer (many, many times). I've tried updating the driver and pointing the USB device directly to the driver, but it does not see it. The strange thing is that when my iPhone is plugged in, it charges just fine. It just won't connect to iTunes or synch with my outlook anymore.
Does anyone have any suggestions? This is a major issue for me as I have to synch calendars to be able to function between work and home. Doubly frustrating that it used to work and now it does not. The only thing that has changed is that I installed printer software and updated iTunes. No other changes to my computer that I am aware of between when it worked and now.

That Syncing feeling - 80gb classic

Have upgraded to iTunes 7.6.2.9 and now when I plug in the iPod, it fails to appear in the Source panel at left of iTunes, or to sync.
It's connected to the computer OK, because I can use "disconnect hardware" to get permission to unplug - which the iPod sees; and iTunes saw it and said it needed to Restore. I did this and it's wiped all the music from the iPod; but still no sync and nothing appears in the source pane.
Was working fine previously; I had synced several times without problems.
Does anyone have any ideas?

You are not alone Roger. I've been fighting with my 80GB Classic for about a week now. At first, I thought it was the iPod. I took it to the Apple Store yesterday and they hooked it to a Macbook running windows and it performed like a dream. The guy at the Bar put it into Disk Mode first thing, Restored it, synced 400+ tracks to it, played a few then Restored it again. I brought it home and immediately started getting the same error messages. I don't know what it's issue it. I've even rebuilt my entire iTunes library on a secondary partition that had windows installed.. thinking I could trick it into thinking it's a different computer. It's hit and miss, but I keep getting the -48 error message. I think there's something in iTunes 7.6.2.9 that has changed my computer in some way. I uninstalled that version, deleted everything I could find with library files, etc on it... and installed 7.5 with no success. There is SOMETHING there that is causing this problem and it's apparently messing with our iPods. I'm trying a full sync in Disk Mode now.... Hopefully it works. *crosses fingers*

'07 80GB Classic Problems

Let me start by thanking anyone who takes the time to read this and can provide some insight. I am trying to sync music to my 80GB classic and iTunes freezes 90% of the time. Sometimes when trying to add just one song or as much as a whole playlist. I have restarted, restored many times and I know the HDD and cable are fine. I know the USB ports are fine. I know this, because my ipod syncs fine with my desktop. I have tried using a smart playlist and restricting it, but the amount at which it freezes is random. A 248 song playlist took about 5 mins on the desktop with no issue whatsoever. The odd thing I noticed is when the ipod is connected to the desktop it will say connected with the plug and change to the spinning arrows when I add or remove something. When i connect the ipod to the laptop pc it shows connected but the arrows are constantly spinning. I tried turning off enable disk use, but it froze again while syncing all of the music. Both CPU are running Windows 7 Home x64 and the current version of iTunes. The desktop has 8gb of RAM, but the laptop only has 4gb. I have also tried un-installing iTunes on the laptop and reinstalling. The only reason I am avoiding using the desktop is all of my music is saved on the laptop. Any ideas of where to start or an easy way to transfer the music to an external HDD type process? Any help is appreciated... Thanks

See Corrupt iPod classic and migrate iTunes library.
tt2

IOS 5.1 and iPhone 4S - battery issues resolved?

Has the 5.1 update resolved your battery issues or created any new ones?
I just updated mine, and had to rush out the door so I couldn't test properly- I couldn't reset all settings to factory or recharge the phone to 100% but as is, so far no improvement at all. I wouldn't say I have the issue as bad as some others as my 4S lasts about the same as my windows phone (HD 7 - amazing phone if anyone wants a second phone or a change from ios, Android ***** so hard it hurts) and my old 3GS used to get after i updated it to 4.1 which was really bad, except I don't get so much "phantom drain" as that did. I do know that it could be much better as when I've reset my settings to factory before I've got a much better life span (what I'd expect from a smartphone) for a day or so before getting the bad battery again.
Any news, tips or findings? How has ios5.1 affected your 4S or previous model iPhone?

The Basic Troubleshooting Steps are:
Restart... Reset... Restore from Backup... Restore as New...
Restart / Reset
http://support.apple.com/kb/ht1430
Backing up, Updating and Restoring
http://support.apple.com/kb/HT1414
iPhone User Guide

Genius Bar Feedback on Battery Issues

Ok..so I know there are hundreds of posts regarding various battery issues. I thought it might be helpful to post feedback on my genius bar visit today regarding my battery.
The issue with my battery is that the meter seems to be stuck at about 80% full, regardless of how much I use the iPhone or how long I charge it. I have no accurate way of knowing how much battery life I have left. I have even played 6+ hours of straight video to drain the batter and the meter never moves.
Fortunately, my lightning bolt icon (upper right corner) does eventually change to an a/c plug which tells me that the battery is fully charged even though the big green battery is always at 80%.
So the guy at the genius bar tried and inquired about all the usual tricks already discussed in this forum (restore, plug AC adapter to wall instead of USB, turn off wifi, bluetooth, etc). and concluded that it's most likely a software issue.
He did say however that the the usage statistics frequently mentioned here are controlled by AT&T and that it's functionality depends on AT&T sending some sort of over-the-air signal. Don't know if I buy that.
So, in a nutshell, they did not offer to replace the phone (not that they had any in stock anyway), but instead made a notation of the problem using my serial number and told me to wait for an Apple software update, which will most likely correct the problem. If it doesn't, then they can assume a hardware conflict and issue an replacement.
I know this is getting long, but I would like to add that my battery life itself seems fine. I just never know what I have left by looking at any of the two meters.
G5 Duo-Core Mac OS X (10.4.10)

My original iPhone had poor battery performance and would not reset the usage stats. There is no Apple Store near me, so Apple support sent a service phone and I sent mine in. The service phone has good battery performance and correctly reset the stats. I was notified that the original phone could not be repaired and a new replacement was sent to me. The new iPhone has great battery performance, but no matter what I try, the usage stats won't reset. Today I was told by Apple support that they believe this is a software issue and a revision would be developed to address the problem. There is no forecast availability date. It doesn't make any sense that a signal from AT&T would have anything to do with the battery stats. The service phone charged and reset the stats before I swapped my SIM into it.

Semi-Scientific Test on iPhone 4S Battery Issue w/two iPhone 4Ss

All,
My wife and I ordered identical 16 GB iPhone 4Ss. They were set up the same way. From the very start, I could tell that her battery was outperforming mine.
After a day of turning off and on various settings, from Location Services, to Siri, to iTunes settings, etc. I still noticed a huge gap in stand-by performance. I was losing 1% per 10 minutes, her phone was not.
Today, we had similiar usage with similar network characteristics (WiFi, decent 3G coverage) starting from a full charge (100%). After 8 hours, her phone still had 52% remaining. Mine died on the way home from work.
So tonight, I performed a test. I plugged both phones up and allowed them to fully charge to 100%. While plugged up, I ensured each setting on the phone were identical, including the number of Exchange accounts, brightness level, etc. At 9pm CDT, I unplugged them. My phone took a long time to get from 99% to 100%, her phone didn't. Mine also went to 99% upon unplug, her's didn't.
Neither phone was used at all, stayed completely in stand-by mode. At 10:15pm CDT, ...her phone remains at 100%. Mine is now at 92%. That's roughly 1% every 10 minutes on my phone, same thing I saw earlier in the day.
I think this, for me at least, confirms the diverse results folks are seeing. Some folks are seeing major battery issues, some are seeing better battery life over other iOS devices. It just so happens in our house, we have one of each. Why would two identical phones behave so differently? I've exahusted all possible options on my phone, including the recently posted attempt at deleting e-mail accounts and resetting network settings.
Does Apple recommend that I do a restore on my phone? I am trying to do so, but I am having issues re-downloading iOS 5. If I still see the same battery drain, I believe I will take this into the Genius bar.
I do believe it's time that Apple address this battery issue. I for one, based on experience, believe it's real, and could be a manufacturing defect. I don't know how else to explain two identical phones having vastly different stand-by results if my restore fails to fix the issue.

After spending 2 days troubleshooting I have found my battery drain culprit. When I turn my wifi on it coninuously disconnects and reconnects to my network. This was draining my battery about 1% every 4 minutes. I went through all the turn this stuff off, reset network settings, setup phone as new, helped some but still had the issue. This morning I set mine and my wife's up the same, she went to work and was playing music on the way in. Still had 100% after 40 minutes. I was at home with wifi on and dropped to 90%.
I charged my battery back up, turned wifi off and now after an hour still have 100%. This is with siri on, icloud on, notifications on, etc.
Can anyone else confirn this is an issue for them. I am trying to determine if it is hardware or software related.
Thanks

IPhone 4S update to iOS 5.1 singal and battery issues

Hi,
I was on 5.0.1 and had no issues at all loved the phone and my battery life. Eversince I updated to 5.1 my phone signal is awful, 2 bars when I had 5 before, constantly floating, calls drop for no reason. Yesterday nobody was able to reach me until I restarted my phone. Switched phone on in the morning yesterday and I get no service for around 30 minutes, after restarting 3 times it finally found network.
On o2 got my iphone from Apple unlocked.
As to battery life I can loose around 10-20 % in 2-3 hours not doing anything just in stand by, my battery issues were solved with 5.0.1 but started again with 5.1
What is apple doing? it is to say the least frustrating as ****. Fix one thing then break another, or break 2 while fixing them. It ****** me off.
I tried to restore my phone 7 times already set up as new and still no improvement.
One more interesting issue is when you go to your purchases in App store, and click dowload and app dissapears and then reappears on home screen few minutes later once it is done downloading.
Anyone else with this kind of a issue?

Honestly guys,
It is either apple is blinded by their immense success which will not last if they keep going the direction they going. They should have more time to test their products thouroughly before they put their production line on overdrive. Company this size ignoring issues like that.
I think new Ipad will have problems as well, it seems this line up 4S and new ipad is kind of transition point to a newer devices and were made just to get something out on the market. Using same CPUs same formfactor.
My problem is I payed a fortune for it and it doesnt perform, I dont pay 600 pounds for a phone because I want to have issues with it. What they are doing is plainly ignoring these problems. Battery issue been going on since the release of the phone, going to be a year soon.
Microsoft and Apple changing places, look like microsoft going the right direction now with Widnows 8 and mobiles where as apple comes up with something like Lion which I hated and now Mountain Lion which plainly is running out of ideas and starting to implement some features from iOS, these are completely different devices. They do not need to be the same, they werent created for the same purprose.
I was on apples side all along but they are blinded by their pride in leading this revolution that they choose to ignore these issues. Relying on peoples stupidity to show off things like ipad 3 is 4x faster than tegra 3 where as in real results it came out 15% faster.
Apple get his fixed before it is too late. Scared to buy your products now!!! Good thing I didnt get iPad looking at overheating issues it is having, and also not charging from cable while in use but draining battery. No thanks

12THOUSAND TRACKS CORRUPTED ON 80GB CLASSIC IPOD DUE TO CORRUPTION OF COMPUTER, HOW CAN I GET MY MUSIC OFF MY IPOD WITHOUT LOSING IT, PLEASE ANYONE

HI,
APPLE 80GB CLASSIC IPOD
ITUNES MUSIC CORRUPTED WITH OLD DELETED MUSIC
IPOD IS INTACT, NOT SYN WITH ITUNES SINCE CORRUPTION
1. HOW DO I DELETE MUSIC OFF IPOD (OVER 12 THOUSAND TRACKS) DO NOT WANT THEM TO SIT ON HARD DRIVE TO RESTORE ONTO IPOD
2. IPOD IS NOT CORRUPTED.
3. CAN I SYN TO AN EMPTY ITUNES AND PUT THEM BACK ONTO ITUNES?
PLEASE HELP X

See Recover your iTunes library from your iPod or iOS device for more options.
tt2

80GB classic restore battery issue

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