80gb Classic Sync problems

Since changing to Vista, and a new PC I am having inconsistency in having the PC recognise the iPod is attached. I am not absolutely sure what does correct the problem but it seems to (eventually) respond to re-starting the PC - has anyone found a cure to this?

Wow, I feel stupid...I think I figured it out.
Once your iPod is connected to the computer and shows up on iTunes (and after it's automatically synced) go to your TV shows tab and change it from "Sync all unwatched shows" to "Sync all". Mine was set to only sync unwatched shows, so that's why they weren't showing up. Hope that helps you.

Similar Messages

New Ipod Classic syncing problems, restoring problems

Hello,
Just got my 80gb Ipod Classic yesterday, and have had syncing problems, and now Itunes does not recognize it at all.
I'm using the latest version of Itunes (7.6.2.9)
Ipod Firmware 1.1.2 (or whatever the newest is)
Windows XP Pro
I'm a long-time user of a 5g 30gb Ipod and never have had issues like this. I am syncing to the same Itunes library as my old Ipod. Connecting my new Ipod Classic, I updated the firmware, and tried to sync. Halfway through the sync, I got an error. I disconnected the ipod and reset it. I tried syncing again, and again it would hang at some point, had to disconnect, and then it said my ipod had no music, but with 60gb free only. So obviously a database problem on the ipod and some mp3 files that my new ipod classic didn't like (though my old 5g ipod has no problem with this library).
Next, I connected and did a Restore.
I removed the culprit mp3 files from Itunes Library, attempted to sync again. Again, it would freeze at some point during sync. Had to disconnect Ipod while Itunes was frozen. Again, Ipod says has no music but with only about 60gb free.
So Ipod is corrupted again. The problem is when I connect it to my PC, Itunes no longer recognizes it, so I can't do a Restore. What do I do?

Just wanted to post my results, for future users benefit:
Putting my Ipod into Disk Mode, connected to computer, Itunes recognized it, performed a Restore.
Still had syncing/freezing issues.
Decided that my Itunes library database was corrupted. Went into My Documents > My Music, and deleted the Itunes Folder, except for the containing Artwork Folder.
Have been rebuilding my Library from scratch since, and have had no syncing problems yet again.
Only problem is that in the outermost Podcast menu, it is always empty. The only conveninent way to access my Podcasts is to make a playlist and put them all in it.

80GB Classic docking problem

I bought my 80gb classic in september and it works great with the headphones. Recently i plugged it into my friends sound dock and though it played it shut off by itself from time to time. After disconnecting it, the following day the sound did not work with the headphones and I had to restore to factory settings with my pc. Yesterday I received the bose sounddock as a gift and though my ipod played music it did shut off on its own from time to time and now today when i went to use it is says the connect to power source. Has this happened to anyone else and am I going to have to restore everytime I connect to a sounddock?

There are other threads here that discuss this very problem with the Classic and the Sound dock.
If you do a search you'll find them. I can't recall if there's a fix for this or not.

IPod Classic Sync Problem - iTunes 11

I was having issues with syncing my iPod today. Multiple problems led to me having to uninstall iTunes on my PC and I also had to restore the iPod a couple of times. Once all was said and done, I could not sync my music to the iPod. It usually automatically synced when plugged in, but since the restore and reinstall, nothing happened. Even clicking sync with my iPod pllugged in didn't work.
SOLUTION (with the help of Apple tech support):
1) Connect iPod to computer (make sure iTunes is running).
2) Click on iPod name (mine is called Owner's iPod).
3) At the top of the screen, next to "Summary", click on "Music".
4) To the left of "Sync Music" there is a little box. There should be a check in it. If not, put a check there.
5) The number of songs ready to be synced should appear.
6) In the lower right hand corner, click on "Apply".
I saw in another forum information that I needed to find the box to select to sync songs, but the information was a few years old and I couldn't find it according to the directions. This should work for those with ver. 11.
If anyone else has sync problems and you HAVE A SOLUTION please share it here. Thanks!

Hi black3793,
Welcome to the Apple Support Communities!
I know it can be both frustrating and concerning when iTunes becomes unresponsive when you connect your iPod. In your situation I would start by isolating iTunes by uninstalling it and all of its components in the correct order and installing fresh. Please follow the steps in the attached article for removing iTunes and its components.
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
Remove iTunes and related components from the Control Panel
Use the Control Panel to uninstall iTunes and related software components in the following order and then restart your computer:
iTunes
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support (iTunes 9 or later)
Important: Uninstalling these components in a different order, or only uninstalling some of these components may have unintended affects.
Have a great day,
Joe

80GB Ipod Classic Sync Problem.

Hey Guys, Think I'm experiencing some similar problems to a few other people on here but just wanted to check if mine were any different. I updated my i tunes a few days ago along with downloading the new update for the classic, it seemed to install ok.
Now this is where the problems started. When attempting to sync my music onto the ipod it gets not very far in and then i get these error messages come up:
"Windows - Wrong Volume the wrong volume
is in the drive please insert volume CHRIS'S
IPOD into L:Drive"
aswell as the itunes error message 69 coming up. Itunes either then crashes or it will allow me to attempt to eject the ipod if i do that itunes thinks it has ejected but the ipod still thinks its plugged in. If I then attempt to eject it via windows it does so but instantly resets itself as soon as it is disconnected.
I've tried various USB ports, different IPod cables, windows system restore. Anybody got any other suggestions??

+"Windows - Wrong Volume the wrong volume+
+is in the drive please insert volume CHRIS'S+
+IPOD into L:Drive"+
+aswell as the itunes error message 69 coming up.+
Two possibilities spring to mind, based on those messages.
It might be worth experimenting with the following document for the 69, first:
iTunes displays a -69 error when syncing iPod
But if you still get the wrong volume message after the 69 is gone, it might be worth checking for a Windows drive letter confusion, as per the following document:
Windows confuses iPod with network drive or hard drive and may keep iPod from mounting or songs may seem to disappear

Classic sync problems

Following a problem with my computer, I reinstalled iTunes and successfully copied all music back on from an external hard drive back up. However, my Classic won't sync with iTunes even though it's recognised.
First message says the iPod is sync'd with a different library. There is an option to erase and transfer, which I've tried, but that doesn't work. It then tells me some of the tracks on the iPod aren't authorised to be played on the computer. This seems to be linked to a problem with items purchased with a different email address, but on the same computer.
So I have some songs i've bought but can't play, and an iPod that won't sync at all. Other than that, life's perfect!
Any advice gratefully received

You need to authorize the computer for each iTunes Store account, which can be done from the Store menu.
(55154)

ITunes Match and iPod Classic sync problems

Hi all,
I've recently signed up to iTunes Match and use iTunes on my Windows PC (at home) and MacBook Pro (at work). I also use an iPod Classic which I sync with the Windows PC.
I've had an issue which has happened a few times when I sync. I think the problem occurs when iTunes is open on both the PC and the Mac, but I'm not sure.
When I sync my iPod, it increments play count, and updates the recently played playlist as normal, but every now and then, I am asked to sign back into iTunes Match, and when I do that, all play counts from the ipod sync disappear. The Recently Played playlist also no longer has songs played on the iPod included. However, on the "last played" field, the correct date and time of when the song was played in populated.
The iPod is where I listen to music most often, and I would really like to keep the play counts up to date, but I can't figure out what is happening.
Has anyone seen this before? Any ideas if I can resolve this?
Thanks.

The same thing happened to my iPod. It shows that it has no songs, but when i checked the iPod's memory, it was using the same amount of space as before (i had 52 gb of music, now it's just 52 gb of... nothing).

IPod Classic sync problems

I'm using an iPod Classic. It's 160GB and it's the newest (ish) generation of it. I haven't had any problems syncing it in the past until recently after the latest iTunes update.
My computer recognises my iPod when it's connected and so does iTunes. I've run diagnostics on iPod connectivity, it passes iPod connectivity, but not the device sync test, even though iTunes clearly recognises the iPod is syncing. Beforehand, I had reset my iPod thinking the sync issue was something with my iPod'a hard drive but i had done a check using diagnostic mode and my retracts and reallocs were both at 0 which I assume is very good for an iPod I've had for 3 or 4 years.
The battery is fine and the hard drive seems to be fine. I've even tried both USB ports on my laptop (Toshiba with Windows 7 Home Edition).
I even went and uninstalled iTunes itself (but none of the add-ons) and I'm still having issues.
At the moment it's showing I have 7GB of music when there's only 234 songs on it.
I've also done a reset several times by holding down the menu and center button but it's still not syncing my music properly, still saying I've got 7GB of music when there clearly isn't
if it helps my iPod Classic is using the latest version, 2.0.4 and my computer's software is up to date as well.
I'm also going to try to format the hard drive on it to see if that does something but I doubt it'll help.
if anyone has any advice on how to fix this that'd be great

Hhhmmm!
Not actually sure what your question is.
That said, it appears to centre on the fact that you have 234 songs taking up 7GB of storage. Is that correct? If so, there are two possibilities.
How do you arrive at the figure of 7GB? Is it only the music, or is it all of the storage being used on the iPod? With the iPod connected to your iTunes Library, check to see how much storage is being used by each type of media. In particular, how much "Other" is being used? Hold your mouse over each section so that the info balloon appears and read off how much storage is being used by each type. The crucial section is the Other (as indicated in the screenshot below).
Perhaps most, if not all of your music is encoded at a very high Bit Rate. What format are you using to import from your CDs? Check several songs and make a note of the Kind, Size and Bit Rate. Then post back with that information.

6220 Classic Sync problems

Installed Latest version of PC Suite (7.0.8.2) and did 1st sync with Outlook - worked fine.
Now a week or so later, getting the following message when trying to do another sync:
Please check your Synchronisation settings and ensure your phone is in the Idle state, then restart the Synchronisation.
I've tried both cable (pc suite mode)and bluetooth connections with the same failure error.
Have uninstalled and re-installed PC Suite and even updated phone to latest firmware version.
Even put phone in general profile.
Help.

You need to authorize the computer for each iTunes Store account, which can be done from the Store menu.
(55154)

I had an iPod Classic 5th Gen that I upgraded from 30gb to 80gb. The problem I'm having is that it will not more than about 5.4gb worth of songs. The iPod begins to freeze mid sync and the (-69) error message haults the sync.

I had an iPod Classic 5th Gen that I upgraded from 30gb to 80gb. The problem I'm having is that it will not sync more than about 5.4gb worth of songs. The iPod begins to freeze mid sync and the (-69) error message haults the sync process. The hard drive has been upgraded, it has a new logicboard (with 128mb RAM), new housing, battery, hold / headphone jack. Basically the only original parts are the bezel, click wheel, screen, and data ribbons. Have attempted the 3Rs and have also tried to isolate potentially corrupt audio files and remove them, but this did not seem to be the primary cause. The sync failure consistently happens at just under a 1000 songs (5.4gb) and then it starts to error (-69) any song after that. Your advise would be enthusiastically received.

Here is what worked for me:
My usb hub, being usb2, was too fast. I moved the wire to a usb port directory on my pc. That is a usb1 port which is slow enough to run your snyc.

80GB Classic will no longer sync with Outlook

I have a 80GB Classic that will no longer sync my Outlook contacts or calender. It will sync everything else, music, movies, games, but than it just hangs. It will say that it is syncing and not to disconnect, but it will stay that way for hours and not do anything. I also have a 64GB touch that sync with the same library and the touch sync just fine. Does anybody have any ideals or suggestions?
Thanks!

Found out that my iPod was hanging on the photos not Outlook. Deleted the iPod Cashe and problem is sloved.

Problem with 80GB classic it won't be recognised on itunes or my computer

My girlfriend told me that her pod had suddenly stopped working on her and was telling her that she had to restore it within her itunes, when she tried this the computer wouldn't recognise that there was even anything there. Later trying the same ipod on my computer i found that it wouldn't recognise the device on there either. I've heard alot of things about the 80GB classics suddenly stopping working when itunes is updated is this the same problem?
Message was edited by: Famous101

I'm having the same problem. Been struggling to get 80gb Ipod Classic to work with Windows XP. I've gone through 4 Ipod Restores, and just when I think it's stable, some new issue rears it's head. Initially, I was convinced that I had a corrupted Itunes library, as eventually during a sync, Itunes would get stuck on some random file, and I would have to pre-emptively disconnect. Eventually, this would corrupt the database files on my Ipod, and it would start up fine, but say it had no content on it (but with, say, 60gb free). So I cleared my library and database files (my documents > my music). started from scratch basically. Since doing this, syncing has been fine for the past month...Now (started two days ago), connecting my Ipod to my computer, Itunes won't see it. On the Ipod, it shows "Do not disconnect" screen, and then "Ok to Disconnect" screen immediately. Last night, I experimented, connecting and disconnecting the Ipod to my computer, and eventually Itunes did recognize it (seems hit-or-miss), but then during the sync it eventually got stuck syncing a file, and I had to pre-emptively disconnect. Luckily, it did not erase/screw up the library on my Ipod.
Another issue, I have is that Podcasts, never show in the outermost Main menu. The only way to access podcasts on my Ipod Classic, is to put them all in a playlist. Any one else with this problem?

Problem with 80gb Classic, freezing/games disappearing...

I'm listening to a song, playing Solitaire. iPod freezes and then goes to the Apple Logo screen for a little bit.
It reboots and I re-start a song. It plays.
I go back to play Solitaire... there are no games on the iPod.
The iPod was not connected to a PC at all during this. I had not played around with the games file or anything else on the PC while the iPod was connected either.
So after a bit of a panic, I hook it up to the PC. It then says it doesn't recognize it and I should format it so it does, as if it was a new iPod. Now for the last 10 hours or so, it was connected and I was listening to music all day.
I said no, and unplugged it. Put it back in and it fired up as normal.
I then said to eject the iPod and it did, but now it's stuck on the OK to Disconnect screen with the load bar 99% done.
Tried again to hook it up to the PC, it just freezes up iTunes and the iPod resets when I disconnect it.
Sooooo, anyone have any clue whatsoever as to what the **** is going on here?

Hi, yeah I'm having the exact same problem. I just got my 80gb Classic 2 weeks ago and I sync'd everything the first time and did the firmware update. Then the second time I plugged it in to charge it, it froze, so I disconnected it and let the battery completely die out and plugged it in to my computer again. This time it started charging and iTunes popped up and automatically started syncing everything again. And since then i've had to let the battery completely die and totally re-sync everything everytime (actually every 2nd time) I've plugged it in.
I tried it on a different computer and it did the same thing. Does anyone know what to do? Is the firmware maybe the problem?

That Syncing feeling - 80gb classic

Have upgraded to iTunes 7.6.2.9 and now when I plug in the iPod, it fails to appear in the Source panel at left of iTunes, or to sync.
It's connected to the computer OK, because I can use "disconnect hardware" to get permission to unplug - which the iPod sees; and iTunes saw it and said it needed to Restore. I did this and it's wiped all the music from the iPod; but still no sync and nothing appears in the source pane.
Was working fine previously; I had synced several times without problems.
Does anyone have any ideas?

You are not alone Roger. I've been fighting with my 80GB Classic for about a week now. At first, I thought it was the iPod. I took it to the Apple Store yesterday and they hooked it to a Macbook running windows and it performed like a dream. The guy at the Bar put it into Disk Mode first thing, Restored it, synced 400+ tracks to it, played a few then Restored it again. I brought it home and immediately started getting the same error messages. I don't know what it's issue it. I've even rebuilt my entire iTunes library on a secondary partition that had windows installed.. thinking I could trick it into thinking it's a different computer. It's hit and miss, but I keep getting the -48 error message. I think there's something in iTunes 7.6.2.9 that has changed my computer in some way. I uninstalled that version, deleted everything I could find with library files, etc on it... and installed 7.5 with no success. There is SOMETHING there that is causing this problem and it's apparently messing with our iPods. I'm trying a full sync in Disk Mode now.... Hopefully it works. *crosses fingers*

Super-slow sync on brand new 80GB classic, randomly disconnects

Got a new 80GB classic today and it is REALLY slow at syncing, granted I have over 3000 songs to sync but my old 20GB U2 iPod did not take over 8 hours to upload all these songs and this new classic has already given the message 'Ok to disconnect' twice, as if the sync is complete, which is isnt. It doesnt get anywhere near halfway the 3000 tunes. I am not using a 2.0 USB but this was never an issue with my much older iPod. I cant even leave the comp on all night to take care of the sync because I know i will wake up to an 'ok to disconnect' message with about half the songs on the Pod. I think the iPod itself is slow, as the clock on it doesnt match my desktop while I watch it sync, its only just caught up the what the time was 5 minutes ago, and before this it was over half an hour behind. The yellow sync logo moves really slow, should it? maybe my comp is just too old to handle so many songs and such a new iPod, haha.
Message was edited by: MattJolley

we purchased a new 160GB Classic 3 weeks ago and it was working fine up until this weekend. Now we're encountering the following problems:
- iTunes can't remember the library location and keeps changing to the default location
- iTunes and Windows don't recognize that iPod is connected
- iPod won't synch
- there are corrupted paths in the library file (weird characters at random places in path)
I've installed the latest Windows updates, uninstalled and reinstalled iTunes, run regclean.exe, and fixed the library file paths.
Still, when we attached the iPod, we have problems. When I look at the Task Manager, the services.exe keeps running.
Any help? my husband is ready to throw the iPod out the window.
amberink

80gb Classic Sync problems

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