80Gb Ipod Classic, scroll wheel works, button's won't respond
The hold switch is disengaged, the scroll wheel still responds when touched, but none of the buttons (menu, play, advance, etc) respond, making it impossible to navigate the Ipod menus and impossible to listen to music.
I haven't taken any steps to fix this yet, I just wanted to see if anybody else was having similar issues and if so, what I should do to fix it.
Thanks.
Never mind.
I updated the software on the iPod and the problem went away.
Similar Messages
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IPod Classic Scroll Wheel not working
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My scroll wheel sometimes does not work, and sometimes is very jumpy (therefore hard to choose the track I want). Can the wheel be cleaned? Or is there any troubleshooting that can be done?I bought a new iPod classic today, got it home loaded my music and then sat down to check out the new features. Right off the bat, :"what the **** is wrong with the scroll wheel". after trying to convince myself nothing was wrong i did a search and found out a lot of people are having the same problem. It takes at least a second for it to start responding, its jumpy, sluggish, difficult, all things i've never experienced from an ipod before. This would be my 3rd ipod, 2 died, i've probably used 15-20 others through friends and work, and I'm returning my ipod classic tomorrow, its a bummer, sounds like the 5th gen ones are better.
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ITunes crashes when I plug in 80GB iPod classic
My 80GB iPod classic had been working flawlessly with my MacBook Pro until yesterday afternoon, when I plugged it in to sync and iTunes crashed with this error:
Exception: EXCBADACCESS (0x0001)
Codes: KERNPROTECTIONFAILURE (0x0002) at 0x00000014
I have tried uninstalling and reinstalling iTunes, deleting my iTunes library file, and using another computer to restore my iPod to the factory settings all with the same result. I can sync my Nano to this computer still, and I can sync my Classic to other computers. This particular computer/iPod combo has gone wonky on me. I've wracked my brain trying to come up with any system changes prior to the sudden failure and I can't think of any.
This is a work machine and I have FileVault turned on per company policy. I can't take the machine to a Genius Bar since it's not mine, and while IT looks the other way on the matter of personal music on the work machine, I can't ask them for support since it's not a business necessity. Any ideas on how to solve? Am I out of luck on getting a replacement iPod since it syncs with other machines?RevDoddy,
If iTunes is crashing, why don't you send a crash log to those lazy Apple engineers.
Typically, you'll need to configure Dr. Watson on your PC in order to generate crash logs. Windows start menu -> Run. Type in "cmd". Hit return. At the prompt in the command line window that comes up, type in
drwtsn32 -i
And hit return.
This will create crash logs in Documents And Settings\All Users\Application Data\Microsoft\Dr Watson\. There'll usually be a file in here called "drwtsn32.log" If there's already a file there, it most likely has multiple crash logs in it (new crash logs are just appended to the end of the file). So, delete this file. This will make sure you're not sending extra information I don't need. These crash logs are text files, so you can open them in notepad or whatever to see what information you're sending.
So, get the machine setup to collect crash logs, do the thing that makes iTunes crash. You need to send that file to our buddy Roy. Make sure that you include:
(1) the drwtsn32.log file.
(2) the link to this thread.
(3) a one line description of your problem, i.e. "iTunes crashes on launch".
(4) the username that you're using here in the discussion boards.
(5) the link to this thread.
(6) tell him Toonz sent ya.
Roy is getting a little swamped with messages and needs to make sure he gets all the information. And if he doesn't get all this information, the message is just going to get dropped on the floor. -
Classic's Scroll wheel works differently from iPod Video?
My new Classic fits just about perfectly in the case I've been using with my 80 gig iPod video...except for something weird. The Classic can't seem to sense my finger rotating around the scroll wheel through whatever kind of plastic InCase uses to protect the scroll wheel. Button pushes work just fine, and the scroll wheel on the iPod Video has always worked just fine in the InCase case. What's changed about the scroll sensing on the Classic?
I didn't own a 5g iPod but: When you touch 2 spots on the classic's wheel at the same time, the wheel won't work. Just try it yourself: Put a finger on some spot on the wheel and then scroll anywhere else on the wheel - nothing happens (except for when both spots are real close together. then the wheel thinks you just have kind of a big thumb or something :D)
So maybe this is different from the 5g wheel? I mean this is exactly what happens with a plastic case, isn't it? If you push down the plastic, it touches the wheel not only on the spot where you push it down, but slightly touches it on one or several other spots.
Maybe that's not the solution, but maybe it is ^^ -
well i have a 80 gb ipod classic and as soon as i plug into my computer it just decideds to freeze itunes and not let me click anything on itunes but allows me to still run everything else, also in my computer my ipod appears there but does not allow you to accsess it also, but also does not appear in itunes
any help/advise ??I am having the EXACT same problem. All the buttons work fine on my 80gb iPod Classic, except for the play button.
I am experiencing the exact same thing as the poster. The play button will not work. I also have to unplug the headphones to pause the music and let it go to sleep when I am finished. -
I have a 4th generation ipod classic (click wheel) and it's giving me a sad ipod error as well as not mounting in itunes... I hear a clicking inside when it is connected to power but nothing is working. Help!
You won't believe this but a friend of mine (who happens to be an Apple Genius) told me to put a towel or cloth on a sturdy countertop (I know this may sound weird) but hold the selct button (in the center) and menu part of the wheel at the same time until an Apple logo comes up on the screen and then quickly turn the ipod on it's side and wack it on the counter where the towel is so as not to damage anything cosmetically. It seems the clicking is the hard drive reader is stuck and this dislodges it. Mine works now (no clicking) and all seems to be well again. Who knew?
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The play/pause button on my ipod classic is not working, I am unable to turn off or push play on my ipod. Is there away to fix this?
Do other devices now connect?
Did the iPod connect before?
What encryption/security is the router using?
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on the router
- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar -
I want to buy a case for my 80gb ipod classic (iskin evo3) .... and when it says 30gb or 80gb...does that mean that they haven't updated to the new version of the ipod? or would it not make a difference in size?
thanks in advance for your help!!I just received my 160 and promptly put it into the iSkin eVo3 caes. It fits snuggly. I don't notice any problems with it fitting. This is is the good news.
The sort of bad news is that the classic's scroll wheel is different somehow and doesn't always scroll properly through the iSkin's rubber. I sort of figured out that you have to first hold your thumb on the wheel for a second or two before you begin scrolling, as if the classic needs to feel its presence. Then you can begin scrolling and the ipod senses the thumb properly, though not as accurately as if the iskin wasn't on. If you take your thumb off the iskin for a few seconds you will have to retrain it again by waiting a couple secs before scrolling. A bit annoying but so far not a deal breaker for me. I'm more annoyed with the iSkin's magnet to lint/dust/hair.
BTW. i left the original plastic wrapping on the ipod before placing it in the iskin. The wrapping doesn't affect strolling when the ipod is not wearing its skin, but maybe the extra layer does make a difference when the iskin is on. -
Trying to restore 80GB iPod Classic back to the factory settings.
I am using Windows Vista Home Premium, and need to restore 80GB iPod Classic back to the factory settings, due to it being corrupt and the device doesn’t show up in iTunes 10 or on my computer. I've done the 5 R's twice and I am still seeing a box pop up on my computer when I connect the device that says:
“Do you want to scan and fix (F)?”
It gives me the following two options:
1. Scan and Fix (recommended)
2. Continue without Scanning,
Option #1 says, “Unable to perform the scan because Windows cannot access the disk.
Option #2 does nothing.
When starting my computer with the device connected a black screen says:
Checking File System on F:
The type of file system is FAT32.
One of your disks needs to be checked for consistency. You may cancel the disk check, but it is strongly recommended that you continue.
Windows will now check the disk.
Volume serial number is 3141-****
Windows is verifying files and folders . . .
Folder \iPod_controls is entirely unreadable.
Folder entry removed.
Folder \calendars is entirely unreadable.
Folder entry removed.
Folder \contacts is entirely unreadable.
Folder entry removed.
Folder \notes is entirely unreadable.
Folder entry removed.
File and folder verification is complete.
Convert lost chains to files (Y/N)? Yes
I’ve tried both options numerous times and nothing works. This is about to drive me to either drinking or wearing one of those stylish white I Love Me Jackets.
HELP ME . . . PLEASEI've used option #1 & #2. I've tried the press & hold menu & center buttons numerous times. The device does not show up in iTunes, It does show up in Windows Explorer as "Removable Disk (F), but when I try to open it, a box pops up that says, "Please insert a disk into Removable Disk (F).
When the device is connected to my computer via USB Port, the device screen has an Orange Circle with two rotating Arrows in the centern& says, "Connected", Eject Before Disconnecting
I don't know anyone who has a Mac. -
Genius Bar Response to 80gb iPod Classic not syncing to iTunes 9.0
Ok so basically I have been having the same problems as every other 80gb iPod classic owner that has been on this discussion board. Ever since I downloaded the new iTunes update, my ipod has been unable to sync to my computer. Now I've tried all the suggested troubleshooting steps (uninstall, restore, reset, different computer, etc) and NOTHING works. Basically when I connect my ipod I get the clicking noise it makes when it connects, however that is quickly followed by the annoying disconnect sound. My ipod does in fact show up in My Computer, but as far as iTunes is concerned, all I get is a window to pop up in the upper left hand of the screen saying "Verifying files". After that toggles through for about 5 min, I get the error message in the bottom right corner saying something along the lines of E: Ipod control could not be saved, etc.
I finally got so frustrated that I made a genius bar appt. To my dismay, I got the exact response that I was expecting. The, otherwise friendly assistant, had no clue what the problem was with my Ipod. I described all my issues and he even tried restoring the ipod, tried a different computer, etc and after about 30 minutes all he could say was that he didn't know what the problem was. His worthless excuse was simply that it looked like I had some corrosion on the bottom of my ipod and so that might have fried a circuit or something. However my ipod was working completely fine before the new itunes update. In fact when I disconnect from my computer, my ipod seems to be working properly (i.e. it responds to my touch, it cycles through the menus, etc), but unfortunatly all my music is gone.
As I'm sure is the case with most Classic owners, I have had mine for about 2 years and so I was of course out of warranty. My only options at this point are to pay ~ $140 to replace the same 80gb ipod or just buck up and pay $300 for the new iPod Touch. Considering I'm still convinced this is Apple's shady business tactic of phasing out the older gen ipods, I think my best bet is to go with the Touch.
God I hate when they get shady like this.
Good luck to anyone else.1. Your drive will retain the "dirty" status until it has been successfully scanned by a disk check utility.
2. While there are a number of threads concerning this issue, which I've not personally experienced, I suspect that in comparison to the number of users this represents a tiny fraction of the overall user base. This is not to diminish your right to be frustated, but to point out that, while the problem is readily apparent to you, it may not be sufficently widespread to have come to the attention of Apple's iTunes team or present with enough regularity for them to determine the cause and hence begin the process of creating a fix.
Between our family, for example, we have 3 iPod classics, (1 two years old, 2 brand new), a Nano & a 30Gb ipod Video all of which sync fine. Assuming you get no joy with the steps I outlined earlier it might still be worth checking the status of your iPod's hard drive to eliminate that as a possible cause of problems.
Press *SELECT & MENU* for 6 seconds to reset the iPod then press *SELECT & REWIND* to enter the diagnostics screen. Select *Manual Tests > IO > HardDrive > HDD > HDDSMARTData*.
For comparison here are my results:
Retracts: 861
Reallocs: 12
Pending Sectors: 0
PowerOn Hours: 2097
Starts/Stops: 856
Temp: Current 29C
Temp: Min 10C
Temp: Max 50C
When finished press SELECT & MENU for 6 seconds to reset the iPod again. If you have any pending secorts that might indicate that there is a fundemental problem with your iPod's hard drive that, while not preventing you using the menus, is hampering iTunes when it tries to update the iPod.
tt2 -
80gb iPod Classic Not Syncing Correctly, -50 Error
Okay so, I restored my 80gb iPod Classic last night because my music videos were acting screwed up. This one video kept getting half graphics from a video I had watched before it, and other graphics just depicted a pink outline, and other stuff. So I restored it. Today, only 16 out of 281 songs/music videos will sync onto my iPod, when it says it has 166ish songs synced. Then when it gets to that point, it gives me the -50 error. I dont know whats wrong with it or how to fix it. I looked at that article this website has with the .dll registery files, I did that and it didnt work. I havent made any other changes to this laptop either.
Okay, some new things.
I just switched my entire iPod library to my desktop computer, instead of my mom's.
I thought maybe it'd fix my classic iPod. I was wrong <_<.
Now I've been getting errors, in order, -69, -50, and now disc cannot be found.
What the heck is up with my classic. My nano is working fine, but I love my classic because my nano is almost filled because of all the songs I have.
Message was edited by: MysticalMoni -
PC shuts down when 80GB ipod classic is connected
I just got a new 80GB ipod classic yesterday and when i hook it up to my pc via the usb cable my i get a message that says that an apple ipod driver is detected and then my computer powers down and restarts. It's done this several times now, it consistently shuts down about 15 seconds after i plug it in. When the computer restarts it says that it experienced a "stop error" and offers no solutions for the problem. PLEASE HELP!!
Had the same problem. Someone sent me these instructions and it worked, have a look:
*Maybe you should uninstall your USB 2.0 port and restart Windows. Windows will see the USB as a new hardware device and load the correct drivers for it. You can uninstall it in Control Panel, System Properties, Hardware tab, Device Manager. There's also an "Apple iPod USB Driver" located in here, maybe that will work.*
*Side note, I also own an 80GB classic, it's hooked up to a regular USB 1.1 port and it really isn't too slow, it did take 20 or 30 mins to transfer the 3200+ songs but I didn't mind. Podcasts transfer pretty fast for me.* -
How can I delete all songs and data from my 80GB ipod classic without opening itunes?
I have an older 80GB ipod classic that works but will not play any songs. I'm trying to delete all songs and data from the hard drive to see if that will fix the problem, however, it will not appear in my itunes. I've tried various ways to help it appear in my itunes but I do not want to delete my itunes because I have another ipod that has all those songs on it.
I was wondering if there was a way to restore my ipod back to the beginning without having to go through itunes. Thanks!It might, but I wouldn't bet much on it. Either way, give it a shot.
Otherwise, if appears in Windows an external hard disk, try a low level reformat of the device's hard drive. See here for instructions on how to do this.
http://www.methodshop.com/gadgets/ipodsupport/erase/
B-rock -
New 80GB iPod Classic Reboot Loop.... With A Twist??
First of all, let me just say that I've searched for hours upon hours trying to find the answer to this questions before making this post, so please bare with me
So, I have the 80GB iPod Classic, and was really happy with it. I had to get it because my 5th Gen iPod was stolen, and found that I really like all the features it has, yadda yadda. So basically, I had zero problems.
Then a few days ago, it started acting funny. It would just stop at the beginning of random songs and stop playing. I couldn't figure out why, so would just skip the song and listen to the next one. This was all fine and dandy until the next time I plugged my iPod into my laptop.
It has started on the coveted reboot loop, showing the Apple logo, starting to start up, but then failing, then starting the cycle over again.
Reading other posts, the way to fix this is to plug the iPod into the computer, put it into disk mode, then reformat.
My problem is that it won't reformat! I have no problem losing the music at this time, I can get it all back on there, but the stupid thing won't actually reformat itself!
When I plug it into the computer it says different things. If I plug it in while it is already in disk mode, it says "iTunes has detected an iPod that appears to be corrupted. You may need to restore this iPod before it can be used with iTunes. You may also try disconnecting and reconnecting the iPod." If I plug it into the computer while it is still going through the reboot cycle it comes up with the message, "iTunes cannot read the contents of the iPod "MELISSA'S I". Go to the Summary tab in iPod preferences and click Restore to restore this iPod to factory settings." Then it shows up in iTunes, but only under the name "iPod" instead of "Melissa's iPod", says n/a for the capacity, but then still has the correct software version (1.0.3) and serial number. I can then click restore, and the computer does its thing, then tells me it has be reformatted and to leave it plugged into the computer, then it will show back up in iTunes once it has restarted. The problem lies in that it never makes it through the restart to become listed in iTunes again until I put it into disk mode again. It seems that everyone else's problem is solved when they put it into disk mode, but that's just not working for me....
I have honestly tried everything. Uninstalling and reinstalling drivers, tried another computer, charged it with a wall charger, went through all the iPod properties, turned the iPod service off and on, did resets, went through everything possible in the Apple help, and all I want to do is listen to my music!!!
Any suggestions, or am I resigned to spending hours on the phone with Apple, or sending it back to them?
Thanks for all the help in advance, and happy holidays!
MelissaAlright, so I finally decided to just call Apple and see what was going on. I got talking to someone and explained my problem, about how the iPod wouldn't reformat and such, and he told me that something was wrong with the connections or something inside the iPod. Which in short means my iPod is dead, lol. Since it's only 2 months old though they're going to replace it, so they're sending me a box to ship my iPod back in, then once they recieve my iPod they're just going to send me a brand new one (and yes, a new one, not a refurbished one, I asked) and not even bother trying to just repair my old one, which leads me to believe that he's heard this problem already multiple times....
So basically I should be getting a new iPod in 10 days he said. Now I get to spend my break reimporting all my cd's.... score. This will be my 4th iPod... you'd think I'd have learned by now.. but no... lol. -
Unresponsive 80GB iPod Classic
Hi,
I've been given a 80GB iPod Classic, my friend told me that when powered up it comes up with a white screen and doesn't do anything, but i cant even get it that far,
I've tried the following,
Connecting to power adapter
Connecting to Mac and opened iTunes, iTunes doesn't find it
Holding down the select button and the menu button whilst moving the hold/on button,
Nothing seems to happen, any tips and ideas would be much appreciated
JakeHi,
I've been given a 80GB iPod Classic, my friend told me that when powered up it comes up with a white screen and doesn't do anything, but i cant even get it that far,
I've tried the following,
Connecting to power adapter
Connecting to Mac and opened iTunes, iTunes doesn't find it
Holding down the select button and the menu button whilst moving the hold/on button,
Nothing seems to happen, any tips and ideas would be much appreciated
Jake
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