80GB Ipod Classic Sync Problem.

Hey Guys, Think I'm experiencing some similar problems to a few other people on here but just wanted to check if mine were any different. I updated my i tunes a few days ago along with downloading the new update for the classic, it seemed to install ok.
Now this is where the problems started. When attempting to sync my music onto the ipod it gets not very far in and then i get these error messages come up:
"Windows - Wrong Volume the wrong volume
is in the drive please insert volume CHRIS'S
IPOD into L:Drive"
aswell as the itunes error message 69 coming up. Itunes either then crashes or it will allow me to attempt to eject the ipod if i do that itunes thinks it has ejected but the ipod still thinks its plugged in. If I then attempt to eject it via windows it does so but instantly resets itself as soon as it is disconnected.
I've tried various USB ports, different IPod cables, windows system restore. Anybody got any other suggestions??

+"Windows - Wrong Volume the wrong volume+
+is in the drive please insert volume CHRIS'S+
+IPOD into L:Drive"+
+aswell as the itunes error message 69 coming up.+
Two possibilities spring to mind, based on those messages.
It might be worth experimenting with the following document for the 69, first:
iTunes displays a -69 error when syncing iPod
But if you still get the wrong volume message after the 69 is gone, it might be worth checking for a Windows drive letter confusion, as per the following document:
Windows confuses iPod with network drive or hard drive and may keep iPod from mounting or songs may seem to disappear

Similar Messages

New Ipod Classic syncing problems, restoring problems

Hello,
Just got my 80gb Ipod Classic yesterday, and have had syncing problems, and now Itunes does not recognize it at all.
I'm using the latest version of Itunes (7.6.2.9)
Ipod Firmware 1.1.2 (or whatever the newest is)
Windows XP Pro
I'm a long-time user of a 5g 30gb Ipod and never have had issues like this. I am syncing to the same Itunes library as my old Ipod. Connecting my new Ipod Classic, I updated the firmware, and tried to sync. Halfway through the sync, I got an error. I disconnected the ipod and reset it. I tried syncing again, and again it would hang at some point, had to disconnect, and then it said my ipod had no music, but with 60gb free only. So obviously a database problem on the ipod and some mp3 files that my new ipod classic didn't like (though my old 5g ipod has no problem with this library).
Next, I connected and did a Restore.
I removed the culprit mp3 files from Itunes Library, attempted to sync again. Again, it would freeze at some point during sync. Had to disconnect Ipod while Itunes was frozen. Again, Ipod says has no music but with only about 60gb free.
So Ipod is corrupted again. The problem is when I connect it to my PC, Itunes no longer recognizes it, so I can't do a Restore. What do I do?

Just wanted to post my results, for future users benefit:
Putting my Ipod into Disk Mode, connected to computer, Itunes recognized it, performed a Restore.
Still had syncing/freezing issues.
Decided that my Itunes library database was corrupted. Went into My Documents > My Music, and deleted the Itunes Folder, except for the containing Artwork Folder.
Have been rebuilding my Library from scratch since, and have had no syncing problems yet again.
Only problem is that in the outermost Podcast menu, it is always empty. The only conveninent way to access my Podcasts is to make a playlist and put them all in it.

ITunes Match and iPod Classic sync problems

Hi all,
I've recently signed up to iTunes Match and use iTunes on my Windows PC (at home) and MacBook Pro (at work). I also use an iPod Classic which I sync with the Windows PC.
I've had an issue which has happened a few times when I sync. I think the problem occurs when iTunes is open on both the PC and the Mac, but I'm not sure.
When I sync my iPod, it increments play count, and updates the recently played playlist as normal, but every now and then, I am asked to sign back into iTunes Match, and when I do that, all play counts from the ipod sync disappear. The Recently Played playlist also no longer has songs played on the iPod included. However, on the "last played" field, the correct date and time of when the song was played in populated.
The iPod is where I listen to music most often, and I would really like to keep the play counts up to date, but I can't figure out what is happening.
Has anyone seen this before? Any ideas if I can resolve this?
Thanks.

The same thing happened to my iPod. It shows that it has no songs, but when i checked the iPod's memory, it was using the same amount of space as before (i had 52 gb of music, now it's just 52 gb of... nothing).

IPod Classic sync problems

I'm using an iPod Classic. It's 160GB and it's the newest (ish) generation of it. I haven't had any problems syncing it in the past until recently after the latest iTunes update.
My computer recognises my iPod when it's connected and so does iTunes. I've run diagnostics on iPod connectivity, it passes iPod connectivity, but not the device sync test, even though iTunes clearly recognises the iPod is syncing. Beforehand, I had reset my iPod thinking the sync issue was something with my iPod'a hard drive but i had done a check using diagnostic mode and my retracts and reallocs were both at 0 which I assume is very good for an iPod I've had for 3 or 4 years.
The battery is fine and the hard drive seems to be fine. I've even tried both USB ports on my laptop (Toshiba with Windows 7 Home Edition).
I even went and uninstalled iTunes itself (but none of the add-ons) and I'm still having issues.
At the moment it's showing I have 7GB of music when there's only 234 songs on it.
I've also done a reset several times by holding down the menu and center button but it's still not syncing my music properly, still saying I've got 7GB of music when there clearly isn't
if it helps my iPod Classic is using the latest version, 2.0.4 and my computer's software is up to date as well.
I'm also going to try to format the hard drive on it to see if that does something but I doubt it'll help.
if anyone has any advice on how to fix this that'd be great

Hhhmmm!
Not actually sure what your question is.
That said, it appears to centre on the fact that you have 234 songs taking up 7GB of storage. Is that correct? If so, there are two possibilities.
How do you arrive at the figure of 7GB? Is it only the music, or is it all of the storage being used on the iPod? With the iPod connected to your iTunes Library, check to see how much storage is being used by each type of media. In particular, how much "Other" is being used? Hold your mouse over each section so that the info balloon appears and read off how much storage is being used by each type. The crucial section is the Other (as indicated in the screenshot below).
Perhaps most, if not all of your music is encoded at a very high Bit Rate. What format are you using to import from your CDs? Check several songs and make a note of the Kind, Size and Bit Rate. Then post back with that information.

IPod Classic Sync Problem - iTunes 11

I was having issues with syncing my iPod today. Multiple problems led to me having to uninstall iTunes on my PC and I also had to restore the iPod a couple of times. Once all was said and done, I could not sync my music to the iPod. It usually automatically synced when plugged in, but since the restore and reinstall, nothing happened. Even clicking sync with my iPod pllugged in didn't work.
SOLUTION (with the help of Apple tech support):
1) Connect iPod to computer (make sure iTunes is running).
2) Click on iPod name (mine is called Owner's iPod).
3) At the top of the screen, next to "Summary", click on "Music".
4) To the left of "Sync Music" there is a little box. There should be a check in it. If not, put a check there.
5) The number of songs ready to be synced should appear.
6) In the lower right hand corner, click on "Apply".
I saw in another forum information that I needed to find the box to select to sync songs, but the information was a few years old and I couldn't find it according to the directions. This should work for those with ver. 11.
If anyone else has sync problems and you HAVE A SOLUTION please share it here. Thanks!

Hi black3793,
Welcome to the Apple Support Communities!
I know it can be both frustrating and concerning when iTunes becomes unresponsive when you connect your iPod. In your situation I would start by isolating iTunes by uninstalling it and all of its components in the correct order and installing fresh. Please follow the steps in the attached article for removing iTunes and its components.
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
Remove iTunes and related components from the Control Panel
Use the Control Panel to uninstall iTunes and related software components in the following order and then restart your computer:
iTunes
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support (iTunes 9 or later)
Important: Uninstalling these components in a different order, or only uninstalling some of these components may have unintended affects.
Have a great day,
Joe

80gb iPod Classic many problems.

Yesterday my ipod was plugged in charging and I ejected it so i could use in my kitchen with my speakers but while on the "Ok To Disconnect" screen (about 3/4 of the way through the progress bar) it made a funny noise and just restarted, when it came back up all my music, videos, and podcasts were gone but my photos were still there i tried to plug it in so i could see if i could try resyncing it or restoring it but every time i did it would freeze itunes. well i left it sit all night and itunes said that i couldn't read the ipod and to try to restore it but then it just froze again. so i reformatted it with disk utility and then itunes could restore it but now it wont sync, and when i try to sync it just sits there for an hour and says its trying to sync the same item for that long but if i try to restore it freezes or says cannot finish restore files on ipod in use by another program (but no other program are open) can anyone help?

I believe it is a problem of the hard drive of your iPod. Try to do a format with a PC, after that do a Restore with your Mac again

Genius Bar Response to 80gb iPod Classic not syncing to iTunes 9.0

Ok so basically I have been having the same problems as every other 80gb iPod classic owner that has been on this discussion board. Ever since I downloaded the new iTunes update, my ipod has been unable to sync to my computer. Now I've tried all the suggested troubleshooting steps (uninstall, restore, reset, different computer, etc) and NOTHING works. Basically when I connect my ipod I get the clicking noise it makes when it connects, however that is quickly followed by the annoying disconnect sound. My ipod does in fact show up in My Computer, but as far as iTunes is concerned, all I get is a window to pop up in the upper left hand of the screen saying "Verifying files". After that toggles through for about 5 min, I get the error message in the bottom right corner saying something along the lines of E: Ipod control could not be saved, etc.
I finally got so frustrated that I made a genius bar appt. To my dismay, I got the exact response that I was expecting. The, otherwise friendly assistant, had no clue what the problem was with my Ipod. I described all my issues and he even tried restoring the ipod, tried a different computer, etc and after about 30 minutes all he could say was that he didn't know what the problem was. His worthless excuse was simply that it looked like I had some corrosion on the bottom of my ipod and so that might have fried a circuit or something. However my ipod was working completely fine before the new itunes update. In fact when I disconnect from my computer, my ipod seems to be working properly (i.e. it responds to my touch, it cycles through the menus, etc), but unfortunatly all my music is gone.
As I'm sure is the case with most Classic owners, I have had mine for about 2 years and so I was of course out of warranty. My only options at this point are to pay ~ $140 to replace the same 80gb ipod or just buck up and pay $300 for the new iPod Touch. Considering I'm still convinced this is Apple's shady business tactic of phasing out the older gen ipods, I think my best bet is to go with the Touch.
God I hate when they get shady like this.
Good luck to anyone else.

1. Your drive will retain the "dirty" status until it has been successfully scanned by a disk check utility.
2. While there are a number of threads concerning this issue, which I've not personally experienced, I suspect that in comparison to the number of users this represents a tiny fraction of the overall user base. This is not to diminish your right to be frustated, but to point out that, while the problem is readily apparent to you, it may not be sufficently widespread to have come to the attention of Apple's iTunes team or present with enough regularity for them to determine the cause and hence begin the process of creating a fix.
Between our family, for example, we have 3 iPod classics, (1 two years old, 2 brand new), a Nano & a 30Gb ipod Video all of which sync fine. Assuming you get no joy with the steps I outlined earlier it might still be worth checking the status of your iPod's hard drive to eliminate that as a possible cause of problems.
Press *SELECT & MENU* for 6 seconds to reset the iPod then press *SELECT & REWIND* to enter the diagnostics screen. Select *Manual Tests > IO > HardDrive > HDD > HDDSMARTData*.
For comparison here are my results:
Retracts: 861
Reallocs: 12
Pending Sectors: 0
PowerOn Hours: 2097
Starts/Stops: 856
Temp: Current 29C
Temp: Min 10C
Temp: Max 50C
When finished press SELECT & MENU for 6 seconds to reset the iPod again. If you have any pending secorts that might indicate that there is a fundemental problem with your iPod's hard drive that, while not preventing you using the menus, is hampering iTunes when it tries to update the iPod.
tt2

80gb iPod Classic Not Syncing Correctly, -50 Error

Okay so, I restored my 80gb iPod Classic last night because my music videos were acting screwed up. This one video kept getting half graphics from a video I had watched before it, and other graphics just depicted a pink outline, and other stuff. So I restored it. Today, only 16 out of 281 songs/music videos will sync onto my iPod, when it says it has 166ish songs synced. Then when it gets to that point, it gives me the -50 error. I dont know whats wrong with it or how to fix it. I looked at that article this website has with the .dll registery files, I did that and it didnt work. I havent made any other changes to this laptop either.

Okay, some new things.
I just switched my entire iPod library to my desktop computer, instead of my mom's.
I thought maybe it'd fix my classic iPod. I was wrong <_<.
Now I've been getting errors, in order, -69, -50, and now disc cannot be found.
What the heck is up with my classic. My nano is working fine, but I love my classic because my nano is almost filled because of all the songs I have.
Message was edited by: MysticalMoni

Hi I have an ipod classic.The problem I have is that the ipod seems to sync new music ok but I have a number of podcasts downloaded and they do not sync to the ipod.Any suggestions please ?

Hi I Have an Ipod classic.My problem is that the Ipod seems to sync music ok but I have a number of podcasts downloaded to itunes but these don't sync to the ipod,(they have in the past,but no longer). Has anyone any suggestions please ?

hi gary
have you tried to sync your ipod ,when you click on the side where it shows your ipod?
Click on where it shows your ipod name for example garys ipod,when it opens up the summary page click the sync box,bottom right,and see if that helps.
In the summary page click on podcasts,click the box on sync podcast box (top),read before when the box opens and says are you sure you want sync podcasts.,theres a box underneath,which says automatically include ,make sure thats ticked.
hope this may help madforit

I am not able to sync my podcasts to my 80gb iPod classic. What's up?

I am not able to sync my podcasts to my 80gb iPod classic. What's up?

Try disabling any and all A/V or Security software being used by your system and see if that helps.
B-rock

I have a 80gb ipod classic and i cannot get it to sync anymore since I updated my itunes. Does anyone have any suggestions on what i should do

I have a 80gb ipod classic and i cannot get it to sync anymore since I updated my itunes. Does anyone have any suggestions on what i should do?

Does the device show up in Windows Explorer when connected?
Have you tried going into Control Panel > Programs & Features > iTunes > Repair?
Have you proved the cable with a different device, or the device's connectivity with a different computer?
tt2

ITunes crashes when I plug in 80GB iPod classic

My 80GB iPod classic had been working flawlessly with my MacBook Pro until yesterday afternoon, when I plugged it in to sync and iTunes crashed with this error:
Exception: EXCBADACCESS (0x0001)
Codes: KERNPROTECTIONFAILURE (0x0002) at 0x00000014
I have tried uninstalling and reinstalling iTunes, deleting my iTunes library file, and using another computer to restore my iPod to the factory settings all with the same result. I can sync my Nano to this computer still, and I can sync my Classic to other computers. This particular computer/iPod combo has gone wonky on me. I've wracked my brain trying to come up with any system changes prior to the sudden failure and I can't think of any.
This is a work machine and I have FileVault turned on per company policy. I can't take the machine to a Genius Bar since it's not mine, and while IT looks the other way on the matter of personal music on the work machine, I can't ask them for support since it's not a business necessity. Any ideas on how to solve? Am I out of luck on getting a replacement iPod since it syncs with other machines?

RevDoddy,
If iTunes is crashing, why don't you send a crash log to those lazy Apple engineers.
Typically, you'll need to configure Dr. Watson on your PC in order to generate crash logs. Windows start menu -> Run. Type in "cmd". Hit return. At the prompt in the command line window that comes up, type in
drwtsn32 -i
And hit return.
This will create crash logs in Documents And Settings\All Users\Application Data\Microsoft\Dr Watson\. There'll usually be a file in here called "drwtsn32.log" If there's already a file there, it most likely has multiple crash logs in it (new crash logs are just appended to the end of the file). So, delete this file. This will make sure you're not sending extra information I don't need. These crash logs are text files, so you can open them in notepad or whatever to see what information you're sending.
So, get the machine setup to collect crash logs, do the thing that makes iTunes crash. You need to send that file to our buddy Roy. Make sure that you include:
(1) the drwtsn32.log file.
(2) the link to this thread.
(3) a one line description of your problem, i.e. "iTunes crashes on launch".
(4) the username that you're using here in the discussion boards.
(5) the link to this thread.
(6) tell him Toonz sent ya.
Roy is getting a little swamped with messages and needs to make sure he gets all the information. And if he doesn't get all this information, the message is just going to get dropped on the floor.

My iPod Classic sync keeps failing with iTunes 11.4

My 80GB iPod Classic stopped syncing with iTunes once it'd updated to iTunes 11.4 and then the memory failed (at least I think so as it no longer seems to have any, even though it has no music on it). Assuming this was an issue related to my dying iPod, I purchased a second hand 160GB iPod Classic that has been tested and should be working fine yet when I tried to sync it with my iTunes yesterday it would copy about 8 tracks and then freeze, giving me the spinning beach ball of doom before eventually telling me the sync had failed and giving me the error message -1401 (which I can't find anywhere online). According to iTunes some of the memory has been used up and the iPod says that there is now 7gb less free memory than when I got it but there's still nothing on my iPod. When the iPod is plugged in it says it has zero capacity according to iTunes yet the bar along the bottom shows it has plenty of free space. I've tried restoring it, restarting it, etc but to no avail. Please help!
I currently have iTunes 11.4 and use Mac OS X Mavericks (not quite sure which release currently as I'm at work but it was updated recently) on an iMac from 2009/2010 trying to sync with a 160GB iPod Classic (which currently claims to have 141GB of free memory even though it has no content on it).

You might want to read through this post I recently wrote summarizing what can lead to synchronization problems. My first suggestion would be to determine whether the problem lies with iTunes/your computer or the iPod itself. To that end, if you have a friend with a working iTunes setup (or at the Apple store), I'd see if you can get that machine to at least connect to your iPod and restore it with something... anything. If that works, you know the iPod itself is OK and not corrupted, and you can look at disk diagnostics and such. If that doesn't work, then contact a Genius bar for service.
If the problem is on the iTunes/your computer side, my post cited above should help. I'd suspect the problem is in the underlying Apple media drivers, and I'd move back through the iTunes versions until I find one that works. Note that, at some point, you may no longer be able to read the backed Itunes library (and do back up your libraries). If that happens, you should be able to reimport your music from where it is on disk, but you may lose metadata such as ratings, play counts, and playlists.

Bloated up 80Gb iPod Classic

As a favor to a dear friend of mine, I take a look at his acting up 80GB iPod Classic. He's a PC user (with just practical computing knowledge) and thus sync his iPod with PC's iTunes and not Mac's .
The case here is his iPod went dead and can only go to disk mode like eternally.
Yes, it has to be restored. I know... But here's the amazing part. The black 80GB iPod (as I checked with disk utility) has grown in capacity into 16TB iPod.
So, that's why every time I tried to sync to restore it, iTunes was unable to complete the process because the capacity is not Apple's 80GB default (the capacity stated as N/A in the iTunes).
Is there anyway to resolve this matter? There has been some cases on PC users Flashdisk, that they got the capacity bloated up to 2 times or 3 times from its real capacity... This is easily resolve by formatting the **** thing and everything went to normal again...
Since this is an iPod with some ROM memory in it, what software that could help me to resolve this issue?
I have utilize iTunes 8.1.1 & Drive Genius & Disk Utility - none of 'em succeed to restore my friend's iPod original capacity - none of those software mentioned got through the **** thing just to get it verified.

Hey there,
Why not try erasing and reformatting in on a PC? The website below will give you instructions on how to make this happen.
[Erase Your iPod The Super Fix for Most iPod Problems|http://www.methodshop.com/gadgets/ipodsupport/erase/index.shtml]
It may be worth a shot.
B-rock

I have an iphone 4 connected to my imac/itunes using a designated email address. However, I also have an 80gb ipod classic which is connected to my general email account. How can I transfer my ipod to the same account as the iphone

I have an iphone 4 connected to my imac/itunes account using its own designated email address. However, I also have an 80gb ipod classic which is connected to my general email address. How can I delete this and transfer the ipod to the same account as the iphone 4. Thankyou

iPods, iPhones, and iPads aren't tied to one particular iTunes accout/Apple ID. So there are no special instructions to follow to allow you to sync it with your newer account. Simply sync it as you would your iPhone 4.
B-rock

80GB Ipod Classic Sync Problem.

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