80gb iPod has red circle with and x
My ipod (80gb) has a Red Circle with an X in the center...How Can I repair it?
Hello Rudyg111,
Thank you for using Apple Support Communities.
For more information, take a look at:
iPod Displays a Red "X" Icon
http://support.apple.com/kb/ts1463
Restore iPod from Disk Mode
Disconnect iPod from your computer.
Manually put iPod into Disk Mode.
Open the latest version of iTunes and connect iPod.
Restore iPod.
Have a nice day,
Mario
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ThanksHi Smails,
If your iPod is showing a Red X icon, you may want to refer to the following article:
Apple Support: iPod Displays a Red "X" Icon
http://support.apple.com/kb/ts1463
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can you please elaborate on your problem?
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my sons ipod classic was left on all day and now has a red circle with a cross in it and will not work - nothing we do will make it work - any ideas??
Try to restore the iPod. Here's an article that provides troubleshooting for it.
http://support.apple.com/kb/TS1463
If that doesn't work visit an Apple Store and see if they can replace it. -
What is the easiest way to restore my ipod back to factory specs. It has a red circle with a red x in the middle,please help me to fix my ipod, until now i can't use my ipod..i tried all the procedures in Restore ipod from disk mode but still not working, please help me...
If you are unable to get the iPod into Disk Mode to try and restore it, it's a very good indication, as mentioned in the article, that the iPod's hard drive is damaged and in need of replacement either by Apple or a third party repair company.
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My ipod classic 160 has a red circle with a X in the middle how do I get it to work?
My ipod classic stopped working. It has a red circle with a X in the middle. I've troubleshooted but still can not get it to work.
Hi Mildred,
Happy Holidays!
The resource below will explain the steps you can take to resolve the issue you are having with your iPod classic.
iPod Displays a Red "X" Icon - Apple Support
http://support.apple.com/en-us/HT203170
The first step is to download the latest version of iTunes on your Mac or PC. Then try the steps below.
Restore iPod from Disk Mode
Disconnect iPod from your computer.
Manually put iPod into Disk Mode.
Open the latest version of iTunes and connect iPod.
Restore iPod.
Setup Service for iPod
If you cannot force your iPod into disk mode and restore it, then your iPod may need service. Click one of the links below to setup an iPod Service Request online or make a reservation at the Genius Bar before visiting your local Apple Retail Store.
Apple Retail Store
iPod Service Request Online
Putting iPod into Disk Mode - Apple Support
http://support.apple.com/en-us/HT201544
iPod devices with a Click Wheel
If necessary, verify that your iPod has a Click Wheel.
Before placing the iPod into Disk Mode, verify that it is charged.
Toggle the Hold switch on and off (set it to Hold, then turn it off again.)
Press and hold the Menu and Select buttons for at least six seconds, until the Apple logo appears.
When the Apple logo appears, release the Menu and Select buttons and immediately press and hold the Select and the Play/Pause buttons until the Disk Mode screen appears.
Connect the iPod to your computer; the screen on the iPod will should say "Do not disconnect".
If you are having difficulty putting your iPod into Disk Mode, set it on a flat surface. Make sure that the finger pressing the Select button is not touching the Click Wheel. Also make sure that you are pressing the Play/Pause button toward the outside of the Click Wheel and not near the center. If you are still unable to put your iPod into Disk Mode, use one finger from one hand to press the Select button, and one finger from the other hand to press the Play/Pause button.
Older iPod models without a Click Wheel
Before placing the iPod into Disk Mode, verify that it has a charge.
Toggle the Hold switch on and off (set it to Hold, then turn it off again.)
Press and hold the Play/Pause and Menu buttons until the Apple/iPod logo appears, then release them. This resets iPod. When you reset iPod, all your music and data files are saved, but some customized settings may be lost.
When the Apple logo appears, immediately press and hold the Previous and Next buttons until the Disk Mode screen appears.
Connect the iPod to your computer; the screen on the iPod should say "Do not disconnect".
Restoring iPod to factory settings - Apple Support
http://support.apple.com/en-us/HT201540
It's important to understand the difference between updating and restoring. Updating simply installs the software that controls iPod and does not affect the songs and files stored on iPod's disk. Restoring erases the iPod's disk and restores iPod to its original factory condition.
Warning: Because restoring erases all the songs and files on iPod, back up any files you've saved on the iPod disk. All of your songs, videos, podcasts, audiobooks, and games can be loaded back to your iPod provided that you have them stored in your iTunes Library.
How to restore iPod
Verify that you have an active Internet connection, because you may need to download new versions of the iTunes and iPod Software.
Download and install the latest version of iTunes if necessary.
Open iTunes. Connect your iPod to your computer using the USB or FireWire cable that came with your iPod.
After a few moments, your iPod will appear in the Source panel in iTunes.
Select your iPod in the Source panel. You will see information about your iPod appear in the Summary tab of the main iTunes window.
Click Restore.
If you are using a Mac, you will be asked to enter an administrator’s name and password.
A progress bar will appear on the computer screen, indicating that stage one of the restore process has begun. When this stage is done, iTunes will present one of two messages with instructions specific to the iPod model you are restoring.
Disconnect iPod and connect it to iPod Power Adapter (typically applies to older iPod models).
Leave iPod connected to computer to complete restore (typically applies newer iPod models).
During stage two of the restore process, the iPod displays an Apple logo as well as a progress bar at the bottom of the display. It is critical that the iPod remain connected to the computer or iPod power adapter during this stage.
Note: The progress bar may be difficult to see, because the backlight on the iPod display may be off.
After stage two of the restore process is complete, the iTunes Setup Assistant window will appear. It will ask you to name your iPod and choose your syncing preferences, as it did when you connected your iPod for the first time.
I hope this information helps ...
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IPod Classic 160gb Red circle with Red X
My 160 has always been a little "off". Recently, I got a red circle with a red circle in it icon. Is this really the "kiss of death" I've been reading about. This is a double-whammy for me because my iTunes library dumped out on me and I was only able to salvage about 7800 of 13000 songs. Is it over?
teh apple suport guys will say it's a hard drive failure, which is correct, but the same thing happened to me and i saw this site. it seems crazy, but take the advice here
http://www.topix.com/forum/gadgets/ipod/TJB41HJ0RV3TNQE9D
smack the side of the ipod while holding it hard. do it over fast and over untill you hear a weird sound coming out of it, then it should come back to life. worked for me, saved me 250 bucks, but later my clasic broke down because of the sync failures going on with the classic (if you dont know what i'm talking about, look around the apple discussion site classic page or go here http://discussions.apple.com/thread.jspa?threadID=2151907&tstart=15) -
I have transferred all of my itunes music for my old pc to a new laptop via an external hard drive. All songs are sucessfullt loaded in itunes and I can drag songs to my husband's ipod without any problems. However, when I try to drag songs to my iphone 4, it will not let me. I get a red circle with a line through it. Why would it work from itunes to ipod but not to my iphone? HELP!!!
You might want to check your process for moving your iTunes music against this: http://support.apple.com/kb/HT4527.
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my iP5 will only play songs purchased formmthe itunes store.
all over songs, uploaded from cd's on my laptop and dragged into itunes will no longer play, a red circle with a red square in the middle appears and skips the track.
anybody know why Itunes / iP5 will no longer play all tracks, has worked for years, only stopped with the latest itunes update.Hey Kelsieee,
First, I would try to resolve the issue with the ! in a circle that you're seeing in iTunes. There's some steps in the following article that go over what that ! usually means and how to fix it:
iTunes: Finding lost media and downloads
http://support.apple.com/kb/TS1408
Welcome to Apple Support Communities!
Best,
Delgadoh -
My Ipod Classic shows a red circle with a cross in the middle. I've completed diagnostic tests which have popped up, however any HP/FW/Hard Drive tests freeze the ipod, as if the hard drive won't spin. What do I do?
After holding down the Select and Play/Pause button, I was able to restart the Ipod and then it brought me to a Diagnositc test. I have tried doing both the Mannual and Annual test on the ipod however in each test, the ipod freezes on different access tests. The HP (headphones) test, shows the headphones are detected, but then if it tries to play a song to make sure they work it freezes and goes back to the red cross. I have looked at various other questions regarding the FW cable, however I don't believe i have such a cabel. Then the Hard Drive test freezes up and I can hear a ticking noise coming from the drive but it doesnt seem to be spinning. Alongside these test issues, any computer cannot see the Ipod when plugged in (including itunes). Therefore some tests for the USB drive cannot be completed. I do not recall dropping it badly, though I have dropped it previously. Does all this mean there is damage to the drive? Should I instead take it to an apple store?
Many ThanksThe stats look fine. Try the DFU Restore method shown in Corrupt iPod classic. It may pay to disable any anti-virus software and use the staged transfer method to reload data, assuming you get that far.
tt2 -
The only thing my ipod will do is display the red circle with the X in it. I can not put it in disk mode, it won't work. It's the 160 GB classic with the click wheel. Is there anything else I can do to make it work again?
If you are unable to get the iPod into Disk Mode, the Hard Drive is likely damaged and beyond repair. You'll probably want to have it replaced either by Apple or a third party service center.
Here are Apple's repair prices.
http://www.apple.com/support/ipod/service/prices/
B-rock -
My shows a red circle with a "X" in it and say to contact apple support
my shows a red circle with a "X" in it and say to contact apple support
You need to google iPod red circle with x or ask your question in the iPod forum. Judging from the amount of entries the red circle with x appears to be a fairly common problem with iPod classics.
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IPod Classic 4th, desktop icon red circle with 'x'.
I've got an iPod Classic 4th, 20GB, which I use with my iMac G5. It works fine, I can add/remove music, and it syncs fine. However, whenever it's plugged in, and appears on my desktop, the desktop icon for the iPod shows a red circle with an 'x' on the screen, the same one you get on your actual iPod when it gives you the message: "Do not disconnect". It's not much of a problem, except the device didn't show in boot preferences either when I attempted to use it as an external HD in order to install panther on a partition. Any ideas what this symbol on the desktop icon could be?
Thanks.All you can do is try restoring the device. If you are unable to you'll most likely have to get the iPod repaired.
Check out this article
http://support.apple.com/kb/TS1463?viewlocale=en_US
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