80gb IPOD Video won't hold a charge.

Ok so I finally decided to get a 80gb for myself to use on a trip to amsterdam. I ordered it at the end of july, get it on the 30th. I decided on the 5th generation because of the battery life.
I have it for a week and notice that it is not holding a charge. Friday before last I charge it all day and then I wake up on sunday and it is 100% dead. I called tech support and they informed there was nothing wrong with my IPOD, I jsut wasn't charging it correctly.
Ok, fine. I charge it all day sunday from 2pm till 11pm. I wake up tuesday to go to work to find it dead again. I called tech support again and they informed me I needed it replaced. So I go to the closet apple store, an hour and half away, to exchange it for a new one. They can't exchange it because I had it engraved.
I spend the next hour and half on the way back talking to tech support again to get it fixed. They finally send me a box, last thursday I mail it off and I get a email today stating NOTHING is wrong with my IPOD and they are sending the original back.
I wanted this IPOD for the battery life, 20 hours for music, 6 hours for movies, yet I can barely keep my charged a day with it off. Let alone on. So any one here have any ideas or did I blow almost 400 bux on junk?

Hey, I understand fully what your talking about as ipod batteries as a well discussed topic nowadays.
First off, there should be no reason why your battery is acting up like that after only a week (shouldn't even be doing that after a month). Apple should be able to send you a new one.
I had this similar issue with my apple laptop battery and they sent me a brand new one because it wasn't holding a charge.
But aside from that here are some helpful battery tips you should know and apply. Let me know if you have charged you ipod in this manner when you first got it.
1. when you first purchase an ipod you should let it charge for 4 hrs or until it says battery charged
2. you should completely drain the battery the first 3-4 times of use to program the internal memory in the battery (many people do not do this and wonder why there battery acts up. This is so important because you are basically telling the battery what is an empty and full charge. The battery will never know if you starting charging it at 50% full for ex.)
once that's done for the first 3-4 times you can do as you want
3. you should not leave your battery plugged in for more than 5hrs. I know some will say that the battery just stops charging after it's full but actually, it continues to give it unessesary power and thus limiting it's battery life. The memory and components inside tend to overheat also and that doesn't help the ipod either.
Once you follow these battery protocols you will notice that the battery life in consistent to what apple claims (given that you aren't always manually fast forwarding, shipping songs and selecting artists all the time as this causes the hard drive to spin every time. The 20hr battery life is measured if you just let the ipod play the whole library without touching it.
I hope that helps. Some helpful things people should know about charging batteries but don't because apple barely gives any information in there instruction booklets (trying to save paper or something i dunno)
Cheers,
Dorian
Message was edited by: Dorian O.

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80gb IPOD Video won't hold a charge.

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