8100 Pearl Music Player Issues

Hi all,
When I attempt to access music on the Media Player and browse by artist, genre, albums etc., it will display a list of the artist/genre/albums just fine, but if I try to click one of them, it tells me "*no artists*" or "*no songs.*" If I restart the device, it works fine, until I put the keylock on and come back to it later. Is there a solution to this?
Thanks!

I don't know, but try a simple reboot of the device and see of that behavior continues.
With the BlackBerry device powered ON, remove the battery a few seconds and then reinsert the battery to reboot.
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Similar Messages

Lock Screen Music Player Issues

Here is the deal:
To the best of my knowledge, there is no solution (as of yet). I am hoping someone can guide me in the event there is.
I carry my iPhone in my front pocket like many people. I don't carry anything other than the phone in that pocket other than the headphones. Yet somehow, almost daily, the music player starts while the phone is in my pocket. If I manage to hear it, despite the surrounding noise and whether the headphones are plugged in, I can usually turn it off and save the battery. However, in many instances, I have pulled my phone out to find that the player has run the battery into the ground. After doing some general research, I have found that this significant problem is not limited to me.
Now I understand that generally, to activate the music player you have to press the home button twice and then tap play on the music player. However, day after day the player starts. I am certain that when the phone goes into the pocket, I press the button on top of the phone placing it in Sleep mode. Regardless of what I do - nothing seems to work and it is my understanding that there is no setting from Apple to disable the music player.
Therefore, I believe my options are limited to the following and hopefully someone can confirm my understanding or offer better solutions:
1.     I can remove every song from my IPhone. Without music, there is nothing to play. Granted it defeats one of the key features of my $600 device;
2.     I can jailbreak the iPhone and rely on the thoughtful functions created by third parties outside of Apple who have thought this process through; or
3.     I can buy a competitive device that is not simply a phone built around a media player.
Frankly, at the end of the day, how is this functionality not a safety hazard? If I am stranded somewhere with no phone battery because Apple decide not to give me an option to turn off the "lock screen" music player function - I would go so far as argue that this is Apple's own negligence. A "lock screen" by definition should LOCK THE SCREEN. This should not be a "lock screen" with certain Apple exceptions. At the very least, Apple should give the owner the ability to determine whether this information is accessible from the outside screen.
Even worse, assume that I have confidential business memos stored in the music player (this is where it stores them). What if my phone was found by a competitor who decided to listen to the memo that I have on my phone - based on the current function, there would be nothing to stop them? Or what if a child finds a phone and the music library contains explicit lyrics. Is there nothing to stop the child from accessing these. I cannot believe that the genuses at Apple did not have the foresight to think of these potential issues with the function - therefore, I believe that there must be a solution and I am not seeing it.
Can anyone help?

I do have a passcode - as I mentioned I am using a LOCK SCREEN which is the password protected screen. My point was that audio memos (like voice memos) are stored as audio files in the music player. They are accessible through the standard lock screen music controls on the iPhone. It makes no difference whether you have the screen locked/unlocked. To the best of my knowledge, there is no setting to turn off those controls which would be the ultimate solution to my problem.
I purposefully don't save such memos becuase I know that anyone can access them.
I am more concerned with the player turning itself on, daily.

5800XM Music player issue : General System Error

Hi everyone,
I have a Nokia 5800XM since 1 year and I have an issue since a few weeks...
I Updated my phone to the 40.0.005 firmware version
When I play a music with the music player, at the end of the song, there is a General System error and I can't use the payer anymore. But the rest of the phone system is operational, I can do what I want (except playing music). If I reboot the phone, I can play 1 song and the same error appears...
I've tried a soft reset, a hard reset and a firmware reinstallation... The problem remains the same.
I'm a little bit lost, I don't know what to do
Can somebody help me ???
Thanks
Solved!
Go to Solution.

Yes the problem seems to be the memory card. Before we get to formatting, lets see if its an error in a file. Simply plug in your memory card into your PC via card reader, or lacking that plug in the phone and memory card via mass storage mode. Go to My Computer>Right Click the Memory Card>Properties>Tools>Disc Check. Check it for errors, remember to set auto-fix. Then try the card again on your phone. If it failed to fix, connect the card again to PC via mass storage and format it. Then disconnect and pop into your phone. Go to File Manager>Memory Card>Options>Memory Card Options>Format (Actually you can skip the format on PC, but I just do that to ensure that the thing is wiped clean before I format it using the phone to install phone software).
That should clean up the card. Also, my advise is that when your card is properly working keep regular backups of it. And I do not mean Ovi Suite or PC Suite. Use a third party backup solution (I use the inbuilt one in BitDefender Total Security) to completely back up your card. If you restore from those backups, all apps are restored.
If you find my post helpful please click the green star on the left under the avatar. Thanks.

Music Player Issue

I'm having an issue with the music player for Z10. When I uploaded my .wav files, they appear in the music folder in file manager with the proper artist name and album. When I open up music player, however, only the song title is listed. There are no albums or artist titles, everything is "unknown". Why can't I see the album/artist? I don't have an external sd card, so everything is saved to the internal storage.

I wrote this a while ago. Seems it didn't help the guy I was trying to help.
I have spent many hours organizing about 1700 songs in about 140 albums. Not huge from what I can gather. It takes time. You have to use either Windows Media Player or iTunes. I use WMP. Focus on albums then artist. If it's a compilation album of many artists then use one name for all of them in the album artist field. The same for the next compilations album. I used the term Compilations. That way you don't get a zillion "albums" for all the different artists. Then use the given album name and the artist name goes into contributing artist.
I think it would've been nice to see all the artist names AND contributing artists and their respective songs when selecting artist on the phone but alas it doesn't seem to work that way. It's unfortunate that the compilations end up in this one big pot but that's the way it seems to works best.
The albums organize and display nicely...just not ALL the artists.
The album art goes into each album directory and the file should be called folder.jpg. I think this is best done manually. WMP can gortch up your listings in a hurry if you let it and if the album art isn't right it's pretty sticky to change it. It stores its jpg's deep in a directory somewhere.
Once that's all done then you open BBLink and connect to the phone and I don't bother syncing back to the computer and then manually sync to the phone.
Test with a small group of albums to see how your organizing affects the displaying on the phone and to have a smaller set to upload. I'm up to 14GB now. It takes a while if you want to do a whole change of your organizing. Adding albums after is easy and the sync is only limited to what you add.
It might also be that wav files don't have the ability to have tags in the files. So maybe it can't know to be linked to an album or artist. I just ripped everything all 320k mp3. I have some other tracks of less fidelity but all mp3.
As for the playlists...you can add whole albums to a playlist by pressing and holding the album in the album list and getting the menu from the right and selecting add to playlist. Not just song by song.

In Phone Music Player Issue

I have a Droid X2 and when I play music through the in phone player and select to repeat one song, the player stops working after the song has finished playing, thus not playing again. This is consistent no matter the song or artist, but repeat all works fine without problems.
Also, just as a nice player feature, could there be a crossfade option and be able to adjust the duration of said crossfade? It would be nice if there wasn't a break between songs unless the artist intended for there to be one.
Thanks!

Correct that I am using the built in music player. However, the functionality of its simplified, non-streaming form helps me to greatly conserve battery life. The main reason I pointed out the problem was to hopefully have an update fix the repeat one issue, not address the crossfade feature I've been mentioning. The crossfade ability would be an awesome bonus, but is not my main point. I have other apps, SlackerRadio for example, but can only listen to them for a couple hours before my battery dies. So I switched to putting the music on my phone and playing it through the provided player.

IOS Music Player MP3 Gapless Playback Problem

Hi,
I've been having this gapless playback issue on iOS now for the past few years, since at least iOS 6 if I can remember correctly. The number one reason I use an iPhone and iOS devices is for gapless playback in the iOS music player. For the last few years I've been experiencing a bug with the stock iOS music player on my iPhone 4S using iOS 6 and on my iPhone 5 using iOS 6 & 7, and currently on my new iPhone 6 running iOS 8.1.2. This only happens on my iPhones and using iOS, this bug is not found when I use my iPod classic or when playing the same albums through iTunes.
I thought it might have been spotted by other iOS users and fixed in iOS 7.1 or at least the current version of iOS 8, but instead it's gotten worse, albums that used to play smoothly between transitions now suddenly pause and jump for a split second when changing from track to track.
What's happening is, I listen to a lot of albums that are continuously DJ mixed and play straight through without any pauses between tracks, and I've been experiencing problems a lot now with random split second pauses between tracks and choppy transitions. These albums in question have been ripped from cd using the latest versions of iTunes.
For example,
I'd be listening to an album and it would play gapless and smooth for most of the album, but maybe one or two transitions on the album would have a split second pause between them, and the rest of the album would play perfectly with no pauses, skips or jumps at all.
This only happens on my iPhone, as I have a 160gb iPod classic and I've listened to all the same albums on it and never has a problem playing the album without any pauses, every album plays 100% smooth and gapless on it.
I mailed Apple about it through their feedback page on their site... https://www.apple.com/feedback/iphone.html
Hoping that they would take note of this and try and look into it and fix the issue. That was probably about a year ago now, never got fixed or got any confirmation back from them about this problem. Then last August, I'd had enough and contacted Apple support to notify them about this issue. They told me the usual story, "have you tried restoring the phone?", which I obliged and did. The problem was there on a freshly restored iPhone 5.
So they told me that they would put me in touch with someone higher in Apple to take the case further, "great" I thought.
I spoke with a senior care advisor and explained the problem and agreed to send detailed explanations of the issue and test files too so that they could hopefully hear what I was talking about. But after a few weeks of going back and forward, I finally got them to hear the issue with the random pauses, the first week they denied there was a problem and said the files played ok on their test iOS devices, so I myself tried the files on another iOS device and the same problem was there.
The last correspondence I had with the Apple care advisor was back in the end of August / start of September, and she told me that they spotted the issue and was told by the tech's that it would be fixed in a future update, I never got a when this would happen, I was just told to make sure my iOS device was up to date with the latest version of iOS. I couldn't speak to an actual technician, got no follow up support, just a vague "We'll look into it." Case Closed.
I got so sick of this problem that I sold my iPhone and iPad just after this last phone call with the Apple people, and switched over to Android. I'd being reading up on gapless playback music players and found out that there's a good few available for Android devices. I got myself a Sony Xperia Z3 Compact, twice as powerful as the iPhone 6 and half the price. I was using that for the last few months, and playing my music through Neutron Music Player app which is a great music player which plays gapless 100%
But I couldn't really take to Android OS, seeing as I've been using Apple products for around 10 years now and iOS since the iPhone 3G. So I decided to contact Apple again and see if they'd fixed the music player issue in iOS yet.
I wrote a long email explaining the problem, how it wasn't really looked at properly, and how I was a long time Apple customer and had to resort to switching over to Android because the basic music player functions on iOS devices have bugs. I took a chance in mailing this to Tim Cook's offices, I knew he wouldn't reply personally, just thought that it might get read by someone in his offices with a bit more say in the matter.
Just before Xmas, I got a call from someone from executive relations from my local Apple offices about this. He seemed nice and was aware of the problem from reading back through my emails and previous case notes from August when I opened this case originally.
We had a talk and he said he would get one of the tech's to call me too about this so that I could explain the bugs to someone more knowledgeable about iOS.
A few days later I received a call from one of the tech's at Apple and was chatting to him, explaining the problem. His response was that he thinks Apple doesn't support gapless playback on current iOS devices. From looking at the gapless playback information page on the Apple support site below, it looks like it hasn't been updated to show any iPhone models after the iPhone 3GS... http://support.apple.com/en-ie/HT201644
I was trying to explain to him how ridiculous this sounded, why would Apple stop supporting basic functions on their music player on iOS devices? It makes no sense at all? You can see that the amount of hardware devices and software that supports gapless playback today... http://en.wikipedia.org/wiki/Gapless_playback#Player_support
He couldn't explain either, he just said that because it's not listed there on the Apple support page.
Then the next day I got the follow up call from the Apple executive relations guy, he was stating that he was speaking to the tech guy that called me and it looks like Apple doesn't support gapless playback anymore, from looking at the documentation on site.
I told him how stupid this was, and how lots of music players have gapless playback as standard today. And if they don't support it now, then why does it play through some parts of the albums on iOS ok and then just randomly pause, or have jumpy / choppy transitions on the rest of the album. If it was the case, no albums would play gaplessly at all, it would be like when the first ever iPod's were released back in the day with no gapless playback and would pause for a split second between every transition.
He couldn't give me an answer and said that maybe down the line they would start supporting it again, and that I should request the feature to be added to future iOS versions via the iPhone feedback page... https://www.apple.com/feedback/iphone.html
He just kept on emphasising that it was "NOT A BUG OR ISSUE", trying to cover up the problem because the info on the site wasn't updated to show the current iOS devices. Which in itself is wrong, looking at the page it says "Supported iPod and iPhone models (make sure you have the latest iPod or iPhone software)"
iPhone, iPhone 3G, iPhone 3GS only go up to iOS 6, so that contradicts itself when the latest version is iOS 8.
The info is out of date and needs to be updated. So in August I was told, "we found the issue and will look into it" and a few months later, "it's not an issue", what's a cop out.
I was annoyed and taken back by this response, and really found it hard to believe that this was the case, Apple stopping supporting their music player on iOS devices. Seeing as iTunes plays everything smoothly and no gapless issues. I just went out and bought an iPhone 6 for €900 / $1060, and for that money you'd expect it's basic music player to work. It's total BS to think that a top computer software / hardware company would just decide to abandon basic functions in their devices, especially when we are talking about how much Apple takes pride in their products and how much more they charge for them over their competitors.
So this is my next step to try and get this problem seen and out in the open more. The more people who know about it and are aware of the issue, the better.
Hopefully more people can get the word around and get this noticed by Apple and finally fixed.
I've uploaded some test files below to show the problem. The files are mp3's and aac, and have been ripped from cd using the latest version of iTunes. The mp3's are the ones with the issue, but the aac play with no problem. If you listen to the transition at the end of track 2 (2-02 Colours (JH Re-Edit)) going into the start of track 3 (2-03 Your Body), you will notice the split second pause / jump. But listen to the aac version and compare it to the mp3 version and you will hear that it plays back fine, just as it's supposed to. Try them in iTunes too and both versions playback fine, no jumps or pauses.
You can download them here, all links have the same files, I just uploaded them to different hosts for other people's choosing...
http://s000.tinyupload.com/index.php?file_id=86512332626247919914
https://www.mediafire.com/?w5wvi50er96b14s
http://www42.zippyshare.com/v/37047710/file.html
https://www.sendspace.com/file/lubcmc
More files can be provided if needed to show the problem happening on various other albums.
I really hope that people can spot this issue too and help get this fixed, I know this gapless playback feature might not be important to some people, but like I said at the start, it's an essential function for me in a music player and I use it on a daily basis when I listen to music.
Thanks for reading this long rant of mine, appreciate it.
Ger

I believe this issue occurs only between songs that iTunes has converted to a lower bitrate for you during transfer to your iOS device and songs that it has not done this for. Take this Between the Buried and Me album, for instance. I have marked all of the transitions that should have been gapless but probably aren't in red. I know for sure that most of these marked transitions are indeed broken and that the most of the transitions not marked in red work flawlessly... I honestly can't remember whether or not some of these transitions were gapless or not, but the many transitions I do remember working or not working match up exactly with whether or not the songs on either side of the transition were also on other sides of the 256kbps threshold, the threshold at which I enabled iTunes to convert tracks to 256kbps AAC.
I'm going to try re-sync'ing my library with that "feature" disabled and see if it fixes my gapless playback problem. Will post the results once I test it out.

N97 music player take 3 mins to refresh playlist

hello guys, i jus want to know if other people are also experiencing my problems. i'm not going to touch every no97 music player issues. i'll tell you one at a time. well here it goes, when i've about 400 songs in the music player and i decide to delete one in the list, the list(playlist) takes 3 mins to refresh. this is eally annoying.

Hi, all my music is drag and dropped into the Music folder on E, I drag a full album folder into this (normally including a jpg image of album cover) if I want to delete a song, find it quicker to find the track in ' All songs' rather than in 'Album', also tend to edit stuff on computer via usb connection rather than on phone (though use both methods, as well as file manager on handset). I have about 8gig free on E and don't have any issues with media playback (over 60 music vids and full length movies on E in Video folder ) If phone is 'laggy' try a hard reset, but if you can cope leave it as it involves a good bit of time in 're-building' your phone !
Good Luck
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Nokia Music Player feedback

Where can i post Nokia Music Player issues, problems, feedback, suggestions, etc...??????????

Okay, so it's been around more than a week since the release of Justin Bieber's next PYD which has yet not been updated in the store. I mean i would surely not like to spend money on a Music Player who doesn't upload latest songs in it including One Direction Midnight Memories album. I seriouslly expected more from u NOKIA

HT4972 Has anyone had issues with failure of the music player to launch after updating to OS5? My Gen 3 will no longer play music!

Has anyone had issues with failure of the music player to launch after updating to OS5? My Gen 3 will no longer play music!

I think a few have.
Try the standard fixes:
- Reset. Nothing is lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Restore from backup
- Restore to factory defaults/new iPod.

N9 audio driver issue with music player with PR1.2

Seems that N9 PR1.2 would not completely initialize audio hardware for playing mp3s.
I've downloaded some Science Friday podcasts, and try to play them back with default music player. Occasionally, if I try to seek in the stream, or for some other reason the audio gets stops playing, or jumps back to beginning of track. Kind of like a needle would jump on a vinyl disk.
When that happens, it does not fix itself by exiting the music player. It obviously tries to do something, as if I leave it playing sometimes after tens of seconds of silence it will try to play for a few seconds or so, usually looping the same segment.
To be sure that the file was not corrupted I ran md5 on it comparing it to original on my hard drive, and it is ok. This behaviour also repeats itself with different files. Once it starts misbehaving, I can't play any files, even those I've already listened.
Rebooting the phone does not help either, which is why I suspect a driver issue, not properly initializing some hardware registers. If I let the battery run empty it seems to correct itself after recharge and reboot.
Has anyone else run into this? Any workarounds or fixes?

I have the same problem and i "fixed" it with using a new music player, "FlowPlayer" and then it works...
It have to be a problem with the nokia music player! I realy hope the problem will be fixed in the firmware version pr1.3!

Removing album art work from standard HTC music player + shuffle issue

Hey Everyone,
My apologies if this has already been posted but I am having 2 issues with the music player....
1) is there a way for the album artwork NOT to load/display for the phones standard music player? Not a major issues compared to the other (and plentiful) issues related to 2.2 but I imagine with no album artwork there would be more available memory, and regardless of the artist all my songs (1800+) have the same album artwork ...that may be related to how they were listed on my PC but either way, I do not want the album artwork to display.
Is there a way to delete the album artwork from the phone? I know there are other music players out there, but the standard player is preferrable
2) is anyone else experiencing an issue with the Shuffle option? As mentioned before I have 1800+ songs on my memory card but when I have the shuffle on, it seems to play only the same subset of songs. For example, the first song that came on was "Elysian Fields-Sugarplum Arches" but after that song was complete, I scrolled thru about 7 songs and that song came up again.
Anyone else having this issue?
Thanks!

I have the same issue with one particular album cover that seems to get assigned to a huge portion of the albums that were fine prior to 2.2 but now they are identified as Unknown. I have deleted the album and songs that is written to all the other songs/ablums and it still uses its picture when I reload the other songs/albums.
I even have albums that seem to be correct (picture and songs match album) but they get stuffed in the Unknown album folder.

Issues with Zune music player pausing/stopping

So the main reason I got this was for the Zune music player. Has anyone else had issues with the music player pausing automatically? I was using it on a run and it worked fine for a while, then the songs would keep pausing automatically after about 10 seconds. I gave up after unpausing it like 20 times and finished my run in silence. Then today I was listening to the radio, everything was fine for 30 minutes or so, then it shut off. I took it out of my pocket and brought up the radio tuner, and it wouldn't let me change the station, it would just exit out of the screen automatically. Now, several hours later, it seems to be working fine.
Has anyone else had a similar issue? Is there a firmware upgrade or something I can run? Or do I just have a defective unit?

This is not a common problem, from what I've read. So if it were my device, I would get a warranty exchange. The Zune player is the best feature, so I wouldn't put up with the pauses you're describing.

Better music player for pearl? & app sites

is there a better and free music player for the pearl than the one that comes installed? theres really nothing wrong with it, but would be nice to have options, like an equalizer for instance! also while im at it, Im new to the BB scene. would someone mind posting a couple websites that offers free and decently priced apps/games? Im not a big fan of just googling stuff like that, Id prefer word of mouth sites from ppl that have used them and are reliable. thanx!

u can try Power Mp3.
Previous Phones: 6600, 7610, 6230, 6230i, 1100, 1112, N70, N73, N95, N95 8GB, 5800XM, 5230, C5, iPhone 3GS, SE Xperia X10, N900, N8, SE Xperia Arc
Current Phones: Nokia N9, iPhone 4

Torch 9800 Music player - Delete track while playing issue

Hi there,
I wonder if anyone can shed light on this issue: here's what i do
1. Open Music Player
2. start playing a track (in All Songs, shuffle mode)
3. If I wish to delete this track I then open the slider keyboard
4. Hit the [Del] key
5. Select [Yes] to delete the track
6. The track stops playing (obviously since it's deleted now)
7. the player then skips to the next track (as expected)
BUT....
8. The screen displays the incorrect song details for the track that is NOW playing (other random track in my collection) on screen until I hit stop and then play again to display the correct song details.
Anyone ANY ideas why this might be and whether it'll be fixed in any future updates... it's really frustrating
Thanks
Steven

Also, if you delete the track means available when playing another track - the name and picture of the current change to the name and image of the previous list, which should not be.
I have XPERIA ZL

Constant issues with 5800 XM Music player

G'day all,
I've had a constant stream of issues with the music player in my 5800 XM since I got it. The current two giving me the most grief are:
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2) This is a new one: the phone has actually started deleting songs off the memory card. It's deleted about 500 in the past week. The song data still remains in the library though, with the small yellow triangle appearing next to the name if I try and play one that's been deleted.
These are just two of many issues. I've lost count of the amount of times I've had to format the card and retransfer all my music. I just updated the phone software from the updater on the phone which I hope will, but have the issues popped up before? Have I got myself a lemon? It is getting very, very, VERY irritating.

I have the same exact issues...it picks random songs to be removed from my memory card and dumbs down song info
Plus some of my Images can't be opened as of recent

8100 Pearl Music Player Issues

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