820e errors in user and message databases

Have started geting these pretty frequently on both user and message databases. I am finding them in the POA logfile. When this happens user sometimes gets an 820 error message and email closes. I run gwocheck structure check and fix nightly, and content check and fix on weekends. We have very large post office w around 100 users. Size of user db doesn't matter, it has happened on large users and smaller as well. Have tried doing structural rebuilds on user db, but these messages still come back again.
Help please!
mary

Originally Posted by mspencer
Have started geting these pretty frequently on both user and message databases. I am finding them in the POA logfile. When this happens user sometimes gets an 820 error message and email closes. I run gwocheck structure check and fix nightly, and content check and fix on weekends. We have very large post office w around 100 users. Size of user db doesn't matter, it has happened on large users and smaller as well. Have tried doing structural rebuilds on user db, but these messages still come back again.
Help please!
mary
Hi Mary,
What kind of server is GroupWise running on (hardware, OS version, physical/virtual, etc)?.... could be the lock errors are caused due to the server not being able to handle requests quickly enough.
Also what's the GroupWise version running on the server?
-Willem

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Originally Posted by mspencer
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Originally Posted by johnehurst
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820e errors in user and message databases

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