8320 red light blinks twice then wont turn on

I tried to do a data backup and software update but it quit right in the middle now my phone wont even turn on please help my husband is going to kill me

Remove the device battery, wait a minute and turn the battery back.
Does it help ?

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    Hi and Welcome to the Community!
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    Wait 15 minutes
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    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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    BSCF General Channel
    PIN: C0001B7B4   Display/Scan Bar Code
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    PIN: C0005A9AA   Display/Scan Bar Code

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    Hi and Welcome to the Community!
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    Occam's Razor nearly always applies when troubleshooting technology issues!
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    Join our BBM Channels
    BSCF General Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

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    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
    Join our BBM Channels
    BSCF General Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

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    Just to make sure you haven't missed a step, when you tried the Loader.exe file, did you try the steps to fix a nuked BlackBerry? The trick here is to remove the battery on the device, open the Loader.exe file, go to the second screen, then plug your phone in without the battery. As soon as your computer recognizes the phone, click next. This should be able to catch the JVM and allow access to reload the OS. Then once you get to the next screen, you can reinsert the battery.
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    If you want to thank someone for their comment, do so by clicking the Thumbs Up icon.
    If your issue is resolved, don't forget to click the Solution button on the resolution!

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    Solved!
    Go to Solution.

    Hello Pemba21
    If the unit has not passed the flashing white boot process, then there is something stalling the unit.  
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    Latin America and Mexico: https://lenovo-la-es.custhelp.com/
    EU: https://lenovo-eu-en.custhelp.com/
    India/Asia Pacific: https://lenovo-ap-en.custhelp.com/
    http://support.lenovoemc.com/

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