8330 - 'Check for Updates' button on website not working

With device 'on' and connected to my PC by USB, I have repeatedly tried the website update button over the last week. Nine times out of ten, the instant I click produces 'Error on page' at screen bottom and repeat clicking gets me nowhere. Once in ten tries, a progress bar opens at screen bottom. It usually takes 30 minutes to reach 50% and by 45 minutes, there has been no further progress and 'Error on page' is displayed. I have the BB Desktop Manager software installed on the PC. 
Solved!
Go to Solution.

Just perform the upgrade manually... much easier and safer (in my opinion):
See the link below, for the download and simple installation instructions.
First locate your carrier and the OS file you wish to use.
http://na.blackberry.com/eng/support/downloads/dow​nload_sites.jsp
Do a backup of your device first, using Desktop Manager > Backup. Close Desktop Manager upon completion.
1. Download the OS file to the PC then install it to the PC by running (double clicking) the file you downloaded.
2. Go to c:\program files\common files\research in motion\apploader and delete the file named "vendor.xml."
3. Plug in BB and double click on "Loader.exe." It's located in the same place as the above vendor.xml file.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code

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