8330 - Contacts Not Visible In Address Book

Good afternoonn all!
I'm having a problem with my Address Book - my contacts are "there" (in the Address Book options it shows 129), but their not visible when I open my address book. If I dial out or send a message, or receive a call or e-mail, the contact's information shows up (i.e. dialing 555-555-1234 shows up as John Smith), but is not readily availble in the address book. I've switched between Business and Personal contacts, but none are in either group.
As far as I know, there was nothing that I did "out of the ordinary" before this issue crept up.
Many thanks for your help.
All the best,
Jason
Solved!
Go to Solution.

I am having a problem with my 8310 that sounds the same as yours -- I have it synched to my outlook with enterprise server, and I now cannot add any new names without it clearing half the alphabet. It started a few months ago when I'd try to add a colleague and check off MM which is my category for work people. If I wrote the company name (which starts with M) in the persons field, then when I saved the contact, and viewed all the contacts in a list alphabetical, and hit "m" to see all the M's, it would only show that last person I put in - and no other names. I'd hit N, P, J, etc, and it would say "no entries found" even though there are 575 entries in my phone. I tried eliminating fields and discovered that If their name started with M, it would be a problem... sometimes it was the company name, so I'd leave that blank and it would solve the problem. HOWEVER, now it's at the point where I can't even add someone's name - no phone, no email, no company, no category - just their name - and they are listed before the A's in my contact list - and make it so half the alphabel brings up no contacts. This happens no matter if it was done on my computer screen or in the blackberry itself. I am extremely frustrated and have resorted to deleting all new contacts once I've added them because they cause this problem. I consider myself fairly computer/bb literate, and have been clearing all filters and categories. Nothing seems to solve it - and this happened in my older 8310 too (that one got exchanged due to an email problem). HELP

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8330 - Contacts Not Visible In Address Book

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