8330 Curve MMS Problem

You have probably ALL heard about some BBs not retrieving MMS picture of video messages. Well, Here's my story...
I had a Pearl 8130. I called my provider (Verizon) because I couldn't retrieve picture messages. Always said "Not retrieved yet", then I'd click retrieve now, it'd pop up saying retrieving now, and close immediately. Tried battery pulls, re-registering with the network... You name it, I probably tried it. So like i said, i called Verizon. They took 3 days "investigating" the issue to come back and say, your phones broke. Woot! *morons*. So i gave them a hard time, cause its a real pain to get new keys for all my apps n what not. So they agreed to upgrade me to a brand new Curve 8330 for my troubles. Well, I got my shiny new Curve today, and guess what?!?!?!?!?!?!?!?! MMS still dont work...
So... I have search high and low, and tried all i have found to fix this problem. Nothing seems to work, Does anyone else know? Perhaps something to have Verizon look into? something they normally wouldn't check? Or a weird setting? Bad app, that causes problems? Anything? I'll try anything. I love the BBs, but i need my picture messaging. Hope someone can help. Thanks for reading my life story *Boring*
EDIT: Removed private information
Message Edited by Andy on 07-01-2008 06:30 PM

Another thing I had to do (for my T-Mobile BlackBerry) was to make sure that Enable Push was enabled in Options > Advanced Options > Browser Push. Once I enabled that (along with Enable MDS Push and Enable WAP push) my MMS messages worked fine.
Now I don't know if a Verizon device will have those same settings, but you can check it out.

Similar Messages

8330 curve update problem

Installed 4.5 update yesterday, had to leave office for awhile. When I got back back instalaltion was complete and tthere was an open window with message that apps could not be reinstalled and was given a file location with backup to reinstall. Before I had a chance to write file location down, I accidentally closed window and now I can't find file location. Any way to find the file - I tried recent downloads, did windows serach for "bb" - no luck. Right now most of the apps seem to be working propery, but I seem to have lost old e-mails, pictures. I am sure it is on computer, just can't find it.
Solved!
Go to Solution.

Now when I sync, I get an error message "0x80040fb3", sync aborted. Also, my contact app shows 422 contacts, which is double what they were before, but I don't see any double names.

8330 curve problem

I have an 8330 curve that at various times the internal speaker shuts off or something....Something is causing the phone to shut down the internal speaker so when I dial the phone connects but I can not hear it dial or hear it ring...the only way I've found to fix the problem is to do a soft re-start(take the battery out). The first phone I had did it and I took it to Verizon and they said the phone was bad....now on 3rd phone....not the phone just something causing it. Help!!! Has this happened to anyone else? I've tried to narrow down what causes it---maybe going from car bluetooth (2009 Murano) to no bluetooth???? Just don't know and am very frustrated.....
Thanks for any help on this matter....

I'm not sure, and I am sure that you went around and around with it, having been through three phones. But, are you sure your are actually going to "NO Bluetooth"? Could the phone still be picking up and automatically staying connected to either your car bluetooth or some bluetooth headset that you have it paired with. The bluetooth can and will work up to 30 feet away. In fact, I use a stereo headset around the house and leave the phone in my bedroom on charger and can walk 50 feet away, with walls between me and the phone before I start losing the signal and sound begins cutting out (just example of how some of the BT signals are). Did you try disabling the bluetooth on your device in your 'settings' to see if the phones internal speaker then works?

8330 curve not being able to view mms messages

8330 curve, i can't open and play mms messages sent by text message. It says in order to view this message go to you axcessmypic.com to view. I'm with alltel and they don't seem to have a answer for me. I have received messages with my old razor and never had an issue with that phone. I would sure think that this blackberry would be capable of opening these messages.

It is not Blackberry, it is your carrier. Alltel recently added MMS service and for a lot of users it doesn not yet function properly.
~Lorrie~ Master of All Things Blackberry!

Problems with wired connection to external speakers - 8330 Curve

I have a boombox and travel speakers I use with my 8330 curve. When I connect these to my 8330 with a 3.5mm cable (3 contacts, not 4) I get static between each song. I am guessing this has something to do with using a 3 contact male connector into the 4 contact female connector on my device. I understand the 4th contact is used for microphone on a headset, but I only want to connect to my speakers for music.
Any thoughts on how I can connect to external speakers and eliminate the static? Is there a 3.5mm adapter that goes from a 4 contact male to a 3 contact female? Blackberry offers a 3.5 male to 2.5 female adapter which is not what I am looking for, plus I believe it is still 4 contacts so it would not resolve my static problem.
I am hoping for a resolution without resorting to the Bluetooth gateway.
Thanks!

Unfortunatly, I can't help with the cabled connection static issue. However, I'll plug the Gateway. I have one and it's absolutely awesome. It works flawlessly and I wouldn't trade it for a cable for anything.
1. Please thank those who help you by clicking the "Like" button at the bottom of the post that helped you.
2. If your issue has been solved, please resolve it by marking the post "Solution?" which solved it for you!

Upgrading 8330 Curve Software to 4.5 from Verizon

Recently I upgraded my 8330 Curve with the new 4.5 software.
Afterwards, pictures and Media do not appear in emails or in the browser without having to
hit the menu key and click on "Display Images".
I spoke with Verizon Tech Services for 2 hours and tried everything they had to offer.
After Backing up the unit and Synchronizing we wiped the phone clean and reloaded the 4.5
software.
The same problem still exists and Verizon had no further solutions.
Is there a fix for this or should I dare get a Corona and skip this thing across Megans Bay.
Thanks,
Zoomer33

1. This is something I do every Sunday. If I don't the browser becomes bogged down and won't open web pages.
    A. Got to Options, Advanced Options, Host Routing Table, Click Menu, Register Now.
    B. After Registration has been sent and received, I remove the battery (while the divice is on) wait a few minutes. Replace the battery and
        allow the device to reboot.
    C. dial *228 and allow Verizon to re-program the phone. This is always succesful.
2. Send Service Books
3. Synchronize with BB Desktop Manager.
4. Upgrade Desktop Manager to v4.7
5. Upload "New" Device Software 4.5.0.77 (Platform 3.2.0.51)
6. Wipe phone clean.
7. Upload new 4.5 software to phone.
8. Synchronize Phone.
9. Go to "Options", "Screen/Keyboard, set Font size and style.
10. Go to "Options", Security, General Settings, Enable Content Compression.
11. Go to "Options", Advanced, Browser Push, Enable Push, Enable MDS and WAP. Auto selected on all others.
12. Send emails to self from Desktop Computer. and Repeat Step 1.
I think thats it.

8330 Curve Hotsync questions

I just got an 8330 Curve. When I hotsync I get a message "1134 records skipped, check log". Can anyone tell me how to find the "log" and why it is skipping records?
Thanks,
LyndaW

It is not Blackberry, it is your carrier. Alltel recently added MMS service and for a lot of users it doesn not yet function properly.
~Lorrie~ Master of All Things Blackberry!

Can't click on links and buttons from verizon 8330 curve

I am currently working on developing a web system using HTML & PHP. I have it up and running in a development environment, but when I look at it from my blackberry (Verizon 8330 Curve) I can see the page, but I can't click on anything. (Links or Buttons) I asked a coworker to try from his phone (Verizon Storm) and he didn't have any trouble. So my question is what am I doing wrong where nothing is appearing as usable? I wanted to make sure that my coding wasn't the problem so I created a test page and had the same problem. Below is the code I am using from the test page.
This is my test.html page.
<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN">
<html>
<head>
<title></title>
<meta http-equiv="content-type" content="text/html;charset=UTF-8" />
</head>
<body>
<form action="index.php" method="post"><input type="text" name="filter"></input> <input type="submit" value="Search"></input></form><br />
Please enter an item name in the search box below.<br />(Partial names are accepted)
<br /><br /><a href="/test.html">This is a link.</a>
<form onSubmit="search_handle(this);" style="padding-top: 4px; padding-bottom: 4px;">
    <input class="sf" type="text" name="q" maxlength="255" value="Enter search text..." style="width: 135px; color: #a5a5a5; padding: 2px;" onFocus="this.style.color='#000000'; if( this.value=='Enter search text...' ) { this.value=''; }" onBlur="if( this.value=='' ) { this.style.color='#A5A5A5'; this.value='Enter search text...'; }" /><br />
    <input type="submit" value="Go!" class="sf" />
</form>
</body>
</html>

Thank you for replying! I have gone through them a couple of times and tried different combinations, but it seems to have the same result. My current settings are as follows. Please advise if you think changing any of these will help.
support javascript - yes
allow javascript popups - no
terminate slow running scripts - yes
support html tables - yes
use foreground and background colors - yes
use background images - yes
support embedded media - no
support style sheets - no
show images - on wml & html pages
emulation mode - blackberry
default browser - internet browser
default font family - bbalpha sana
default font size - 8
minimum font size - 6
minimum font style - plain
default - column
enable cursor in column mode - yes
image quality - medium
repeat animations - 100 times
enable javascript location support - no

All-Day Events Don't Appear in Calendar of Today Theme on Verizon 8330 Curve

I have a new Verizon 8330 Curve synchronized with my Outlook desktop calendar.
Using the BB Today Theme, only those calendar events lasting less than one day -- one hour, 15 minutes, etc. -- appear under the calendar on the home screen. No all-day events appear on the home screen.
The Today theme apparently does not recognize all-day events.
This is not acceptable. I have plenty of all-day events in the calendar that ought to be appearing on the home screen, alongside 15-minute events, when they're coming up next.
The Verizon tech people are totally perplexed by this, saying they've not heard of such an issue. They think there may be a problem with the Curve device, and they're sending me a new one.
However, I've seen a fair amount of discussion online concerning this quirk, so it seems like there's a bona fide synchronization problem between the Blackberry calendar/theme and Outlook as it pertains to all-day events.
Could somebody from Blackberry please weigh in with a definitive solution? I can't be the only guy in America who care about the fact that birthdays, anniversaries, etc. are not appearing on the BB home screen under the Today theme.

I take it then you don't have a memory problem. Just to clarify, your events on the calendar are fine, it's just the display
on the home screen where they disappear?
Have you tried a battery pull to reset all options? Pill the battery from the phone while it is ON, leave it out for about a
minute and replace. Leave the system completly reboot 1-2 minutes and see if the problem continues. This is a common fix on these forums.
Let us know!
Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.
Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

No Video Audio via Bluetooth on 8330 Curve

I have a BlackBerry 8330 Curve and recently purchased the Motorola S9 Bluetooth Stereo Headphones. The device was paired and connected and I have no trouble listening to my music files, answering calls, placing calls or any other controls. The only problem I've had is the fact that I can't get the audio on video files to play via the Bluetooth Headphones. I have tried this on other 8330 Curves and experienced the same problem. However, on other BlackBerrys' (the storm etc.) the audio on video files play great. A work around or any information on how to correct this would be greatly appreciated. FYI, I have also tried the same with a different make Bluetooth Headphone and get the same scenario.

> Now under control panel -> sound -> Playback tab, I have speakers and headphones (didn't previously have headphones) as device, but nothing else showing, even with right click selection of show disabled and show disconnected devices.
and what happen when you install the newest Realtek HD audio manager from the Realtek driver page?
By the way: I found an [HDMI Control Manager |http://www.toshiba.eu/innovation/download_driver_details.jsp?service=EU&selCategory =2&selFamily=2&selSeries=152&selProduct=17255&selS hortMod=null&language=13&selOS=all&selType=all&yea rupload=&monthupload=&dayupload=&useDate=null&mode =allMachines&search=&action=search&macId=&country= all&selectedLanguage=13&type=all&page=2&ID=83022&O SID=30&driverLanguage=42] for download but this is released only for Win 7
However, try to install this driver/tool and check if it helps.
In worst case you would need to reset the notebook back to factory settings.

Suggestions needed for blackberry 8330 curve

Hi
I have a Blackberry 8330 Curve and am on Verizon. Saturday night my messaging system decided on it's own to separate all my messages. Some of the saved ones I have are now dated 12/5 (were from august!). On top of that when my email is downloaded into my Outlook account the emails are no longer taken off the phone. It is very very hard to open up any of my messages-usually takes 2 or 3 clicks to get them open. Am able to send emails and messages.
Another problem is that I can not update information or comment on people's status on Facebook. This isn't a big problem but is frustrating to me.
I have occasionally been getting this error message: uncaught exception:Java.lang.ArrayIndexOutofBoundsException
I
have rebooted multiple times went to Verizon & this very unhelpful man said all he could do is wipe my phone since there was not a technician there that was proficient on Blackberry.
Any suggestions are welcomed!
Thanks
Kitty

Unfortunately no, the 8330 does not have a wi-fi adapter built into the device. The 8320 does have it however.
If someone has been helpful please consider giving them kudos by clicking the star to the left of their post.
Remember to resolve your thread by clicking Accepted Solution.

Caller ID not working on 8330 Curve

Does anyone know how to fix the caller ID on my 8330 curve. Incoming calls from my address book are coming in as "unknown number" - its only some of the contacts, not all. BB supprt and Sprint couldn't figure it out.
Thanks!

First, go into the Phone app (press the Green [Call] button), then hit the [Menu] button (button to the LEFT of the TrackBall) and select Options --> Smart Dialing. Make sure your Country Code and Area Code are set correctly.
Also, make sure that phone numbers in your Address Book entries are formatted like a phone number. The most standard format is:
+1 (123) 123-1234
for the US.
Jerry

DIFFERENT type of mms problem (receivers can't view)

Hey all, I have a different mms problem after updating my 3GS to ios 4...
Seems I can send mms and videos just fine, however the end receiver just sees a still image and hears the audio. I've done a lot of tests with this, and my wife's 3GS does the same thing. But it only started happening when she updated to ios 4 ( on different AT&T plans and updated at different times) her 3GS is only a month old.
I've somewhat pinpointed this directly to ios 4, as any video I have shot with it will do this, but only if it is to someone without an iPhone, or with and iPhone but not running ios 4
It seems kind of sporadic as well. I think it has to do with the way each app handles mms out. If I'm in a text message and hit the camera icon and create a new video right there on the spot, Things seem to go fine. But if I've already taken a video and its in my camera roll. And I choose to send that, #1 it doesn't seem to warn me about length that much anymore, and will just try to send the vid as is. #2 it doesn't do any sort of preparation with the vid, just pops it into the message and allows me to send.
I've restored, restored to new device, redownloaded ios 4, reset my network settings, and done pretty much everything people have suggested for other mms problems. Nothing seems to help. And yes. Mms is turned on in my settings and subject field is turned off along with group mms and character count.
What it seems like to me, is that ios 4 doesn't have the same trim length or compression algorithms for mms as os 3.1.3 had. My friend who hasn't updated yet can send vids to my receiver just fine. It seems like the default maximum mms video length might be too long on the 3GS, and I end up sending videos that are unplayable to anyone but ios 4 users.
Can anyone help, or has anyone else had this issue? Should I be calling Apple or AT&T about this?
Message was edited by: Delrazor
Message was edited by: Delrazor

74 views and no one has this issue? Maybe it's an AT&T thing?

I have a 8330 curve and would like to force roaming on it

I have a 8330 curve and would like to force roaming on it. I get signal from my carrier but signal isn't very good and phone will get signal and then loose it. There are time it locks on roaming tower but won't stay there and when this happens i have lots of dropped calls. thanks for any help richard

You could use Google Calendar and Google Contacts. Both synchronize effortlessly with blackberry (assuming you have a data contract) and both can sync with Thunderbird with the help of suitable add-ons such as Lightning for the calendar and gContactSync etc for your Thunderbird address book.
As regards the calendar, I use it to sync Events, I can't speak for Tasks. They seem to have a cinderella status in Lightning. :-(

Manual for 8330 Curve?

I never got my manual for my 8330 curve and I looked it up on the internet and there are 244 pages! How can I actually get the manual i can hold in my hand and read??
Message was edited by: Verizon Moderator

It may only be available in electronic format (a lot of new phone manuals are on CD, or online now).
Short of printing it out, I don't know that there is a way if it is only available in pdf format. Consider taking the file to Kinko's and having them print it if you absolutely need to have it in your hands.

8330 Curve MMS Problem

Similar Messages

Maybe you are looking for