8330 curve update problem

Installed 4.5 update yesterday, had to leave office for awhile. When I got back back instalaltion was complete and tthere was an open window with message that apps could not be reinstalled and was given a file location  with backup to reinstall. Before I had a chance to write file location down, I accidentally closed window and now I can't find file location. Any way to find the file - I tried recent downloads, did windows serach for "bb" - no luck. Right now most of the apps seem to be working propery, but I seem to have lost old e-mails, pictures. I am sure it is on computer, just can't find it.
Solved!
Go to Solution.

Now when I sync, I get an error message "0x80040fb3", sync aborted. Also, my contact app shows 422 contacts, which is double what they were before, but I don't see any double names.

Similar Messages

  • 8330 Curve MMS Problem

    You have probably ALL heard about some BBs not retrieving MMS picture of video messages. Well, Here's my story...
    I had a Pearl 8130. I called my provider (Verizon) because I couldn't retrieve picture messages. Always said "Not retrieved yet", then I'd click retrieve now, it'd pop up saying retrieving now, and close immediately. Tried battery pulls, re-registering with the network... You name it, I probably tried it. So like i said, i called Verizon. They took 3 days "investigating" the issue to come back and say, your phones broke. Woot! *morons*. So i gave them a hard time, cause its a real pain to get new keys for all my apps n what not. So they agreed to upgrade me to a brand new Curve 8330 for my troubles. Well, I got my shiny new Curve today, and guess what?!?!?!?!?!?!?!?! MMS still dont work...
    So... I have search high and low, and tried all i have found to fix this problem. Nothing seems to work, Does anyone else know? Perhaps something to have Verizon look into? something they normally wouldn't check? Or a weird setting? Bad app, that causes problems? Anything? I'll try anything. I love the BBs, but i need my picture messaging. Hope someone can help. Thanks for reading my life story *Boring*
    EDIT: Removed private information
    Message Edited by Andy on 07-01-2008 06:30 PM

    Another thing I had to do (for my T-Mobile BlackBerry) was to make sure that Enable Push was enabled in Options > Advanced Options > Browser Push. Once I enabled that (along with Enable MDS Push and Enable WAP push) my MMS messages worked fine.
    Now I don't know if a Verizon device will have those same settings, but you can check it out.

  • 8330 curve problem

    I have an 8330 curve that at various times the internal speaker shuts off or something....Something is causing the phone to shut down the internal speaker so when I dial the phone connects but I can not hear it dial or hear it ring...the only way I've found to fix the problem is to do a soft re-start(take the battery out). The first phone I had did it and I took it to Verizon and they said the phone was bad....now on 3rd phone....not the phone just something causing it. Help!!! Has this happened to anyone else? I've tried to narrow down what causes it---maybe going from car bluetooth (2009 Murano) to no bluetooth???? Just don't know and am very frustrated.....
    Thanks for any help on this matter.... 

    I'm not sure, and I am sure that you went around and around with it, having been through three phones.  But, are you sure your are actually going to "NO Bluetooth"?  Could the phone still be picking up and automatically staying connected to either your car bluetooth or some bluetooth headset that you have it paired with.  The bluetooth can and will work up to 30 feet away.  In fact, I use a stereo headset around the house and leave the phone in my bedroom on charger and can walk 50 feet away, with walls between me and the phone before I start losing the signal and sound begins cutting out (just example of how some of the BT signals are).  Did you try disabling the bluetooth on your device in your 'settings' to see if the phones internal speaker then works?

  • Problems with wired connection to external speakers - 8330 Curve

    I have a boombox and travel speakers I use with my 8330 curve. When I connect these to my 8330 with a 3.5mm cable (3 contacts, not 4) I get static between each song. I am guessing this has something to do with using a 3 contact male connector into the 4 contact female connector on my device. I understand the 4th contact is used for microphone on a headset, but I only want to connect to my speakers for music.
    Any thoughts on how I can connect to external speakers and eliminate the static? Is there a 3.5mm adapter that goes from a 4 contact male to a 3 contact female? Blackberry offers a 3.5 male to 2.5 female adapter which is not what I am looking for, plus I believe it is still 4 contacts so it would not resolve my static problem.
    I am hoping for a resolution without resorting to the Bluetooth gateway.
    Thanks!

    Unfortunatly, I can't help with the cabled connection static issue.  However, I'll plug the Gateway.  I have one and it's absolutely awesome.  It works flawlessly and I wouldn't trade it for a cable for anything. 
    1. Please thank those who help you by clicking the "Like" button at the bottom of the post that helped you.
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  • Suggestions needed for blackberry 8330 curve

    Hi
    I have a Blackberry 8330 Curve and am on Verizon. Saturday night my messaging system decided on it's own to separate all my messages. Some of the saved ones I have are now dated 12/5 (were from august!). On top of that when my email is downloaded into my Outlook account the emails are no longer taken off the phone. It is very very hard to open up any of my messages-usually takes 2 or 3 clicks to get them open. Am able to send emails and messages.
    Another problem is that I can not update information or comment on people's status on Facebook. This isn't a big problem but is frustrating to me.
    I have occasionally been getting this error message: uncaught exception:Java.lang.ArrayIndexOutofBoundsException
    I
    have rebooted multiple times went to Verizon & this very unhelpful man said all he could do is wipe my phone since there was not a technician there that was proficient on Blackberry.
    Any suggestions are welcomed!
    Thanks
    Kitty

    Unfortunately no, the 8330 does not have a wi-fi adapter built into the device. The 8320 does have it however.
    If someone has been helpful please consider giving them kudos by clicking the star to the left of their post.
    Remember to resolve your thread by clicking Accepted Solution.

  • Upgrading 8330 Curve Software to 4.5 from Verizon

    Recently I upgraded my 8330 Curve with the new 4.5 software.
    Afterwards, pictures and Media do not appear in emails or in the browser without having to
    hit the menu key and click on "Display Images".
    I spoke with Verizon Tech Services for 2 hours and tried everything they had to offer.
    After Backing up the unit and Synchronizing we wiped the phone clean and reloaded the 4.5
    software.
    The same problem still exists and Verizon had no further solutions.
    Is there a fix for this or should I dare get a Corona and skip this thing across Megans Bay.
    Thanks,
    Zoomer33

    1. This is something I do every Sunday. If I don't the browser becomes bogged down and won't open web pages.
        A. Got to Options, Advanced Options, Host Routing Table, Click Menu, Register Now.
        B. After Registration has been sent and received, I remove the battery (while the divice is on) wait a few minutes. Replace the battery and
            allow the device to reboot.
        C. dial *228 and allow Verizon to re-program the phone. This is always succesful.
    2. Send Service Books
    3. Synchronize with BB Desktop Manager.
    4. Upgrade Desktop Manager to v4.7
    5. Upload "New" Device Software 4.5.0.77 (Platform 3.2.0.51)
    6. Wipe phone clean.
    7. Upload new 4.5 software to phone.
    8. Synchronize Phone.
    9. Go to "Options", "Screen/Keyboard, set Font size and style.
    10. Go to "Options", Security, General Settings, Enable Content Compression.
    11. Go to "Options", Advanced, Browser Push, Enable Push, Enable MDS and WAP. Auto selected on all others.
    12. Send emails to self from Desktop Computer. and Repeat Step 1.
    I think thats it.

  • RSS Feeds on 8330 Curve

    Hello,
    Wondering how to subscribe to RSS Feeds using the Blackberry Browser. I have an 8330 Curve - 4.5.0.138 OS
    Found documentation that states the following:
    Subscribe to a web feed
    On a web page, press the Menu key.
    Click Add Web Feed.
    Select the check box beside a web feed.
    In the Auto Synchronize field, set how often the browser should check for updates to the web feed.
    In the Start time field, set the time of day when the browser should start checking for updates.
    Click Add
    However, I don't seem to have this option "Add Web Feed" in my meu.
    I have navigated to several web feed pages and clicked the menu key. I have the "add bookmark" option where I can select auto synchronize but nothing that says "Add Web Feed"
    Any thoughts or solutions would be very much appreciated.
    Thanks!

    Issue resolved. I changed the browser from "Blackberry Brower" to "Internet Browser" and the Add Web Feed option appears in the menu.

  • Don't want personal emails showing in work email inbox (8330 Curve)

    I succesfully set up my personal email account (comcast) on my 8330 Curve, but the messages are showing in both the main inbox (work) and also the comcast inbox.  Does anyone know how to get the device to only show them in the personal inbox?
    Solved!
    Go to Solution.

    lol, yea, it's pretty technologically unadvanced, lol.
    Some users prefer to hide the main message icon and use only the email-specific folder. They are automatically filtered in that manner. So only your yahoo account email comes to the Yahoo folder, only your Gmail comes to your gmail folder, only your [email protected] email comes to another folder, etc. 
    You can have up to ten email accounts/addresses on one device/BIS account.
    You can do a search of this and all other blackberry-related forums, and I think you will find the answer is... no. Sorry.
    Now, that said, a BES account can have a policy pushed to it to have the BES mail moved to a different folder, and BES users can also use Empower BES Inbox... but none of that applies to this situation.
    1. If any post helps you please click the below the post(s) that helped you.
    2. Please resolve your thread by marking the post "Solution?" which solved it for you!
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  • Sirius radio application for 8330 curve

    anyone tried to download the app for their 8330 curve and it did not work.  Has any found out how to get the app to work.

    So what happens when you click on that icon?
    Do you have a BlackBerry Data Plan enabled on your account with your carrier or mobile provider?
    You must, in order to get the RIM push email functions you are looking for, as well as addtional BlackBerry data services such as the internet browser, Facebook for BlackBerry, BlackBerry Messenger, and much more.
    So, call your carrier and inquire about having the BlackBerry Data Plan added to your account.
    Good luck.
    1. If any post helps you please click the below the post(s) that helped you.
    2. Please resolve your thread by marking the post "Solution?" which solved it for you!
    3. Install free BlackBerry Protect today for backups of contacts and data.
    4. Guide to Unlocking your BlackBerry & Unlock Codes
    Join our BBM Channels (Beta)
    BlackBerry Support Forums Channel
    PIN: C0001B7B4   Display/Scan Bar Code
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    PIN: C0005A9AA   Display/Scan Bar Code

  • 8330 Curve Error message 00x80040fb3

    My 8330 Curve is giving me an error message while syncing with my computer. I've narrowed it down (by syncing each thing individually) to when the address book is time to sync. It gets about half way through and then comes up with a box that says
    "Error message: 00x80040fb3"
    Does anyone know what this means or have gotten it fixed? I really don't want to pay $40 for a one time only fix with a technician if it's something I could do myself.
    Please let me know anything!

    410chad wrote:
    My 8330 Curve is giving me an error message while syncing with my computer. I've narrowed it down (by syncing each thing individually) to when the address book is time to sync. It gets about half way through and then comes up with a box that says
    "Error message: 00x80040fb3"
    Does anyone know what this means or have gotten it fixed? I really don't want to pay $40 for a one time only fix with a technician if it's something I could do myself.
    Please let me know anything!
    Hi and Welcome to the Forums!
    You got your error code wrong, btw, by one digit...only one leading zero at the beginning. But, no matter, I still managed to find the relevant KB...see here:
    KB14818 Error Encountered 0x80040FB3, Check Documentation error appears during a wired synchronization
    Hope that helps!
    Message Edited by sdgardne on 07-30-2009 06:38 PM
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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  • Can't click on links and buttons from verizon 8330 curve

    I am currently working on developing a web system using HTML & PHP.  I have it up and running in a development environment, but when I look at it from my blackberry (Verizon 8330 Curve) I can see the page, but I can't click on anything. (Links or Buttons)  I asked a coworker to try from his phone (Verizon Storm) and he didn't have any trouble.  So my question is what am I doing wrong where nothing is appearing as usable?  I wanted to make sure that my coding wasn't the problem so I created a test page and had the same problem.  Below is the code I am using from the test page.
    This is my test.html page.
    <!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN">
    <html>
    <head>
      <title></title>
      <meta http-equiv="content-type" content="text/html;charset=UTF-8" />
    </head>
    <body>
      <form action="index.php" method="post"><input type="text" name="filter"></input>&nbsp;<input type="submit" value="Search"></input></form><br />
      Please enter an item name in the search box below.<br />(Partial names are accepted)
      <br /><br /><a href="/test.html">This is a link.</a>
      <form onSubmit="search_handle(this);" style="padding-top: 4px; padding-bottom: 4px;">
        <input class="sf" type="text" name="q" maxlength="255" value="Enter search text..." style="width: 135px; color: #a5a5a5; padding: 2px;" onFocus="this.style.color='#000000'; if( this.value=='Enter search text...' ) { this.value=''; }" onBlur="if( this.value=='' ) { this.style.color='#A5A5A5'; this.value='Enter search text...'; }" /><br />
        <input type="submit" value="Go!" class="sf" />
      </form>       
    </body>
    </html>

    Thank you for replying!  I have gone through them a couple of times and tried different combinations, but it seems to have the same result.  My current settings are as follows.  Please advise if you think changing any of these will help.
    support javascript - yes
    allow javascript popups - no
    terminate slow running scripts - yes
    support html tables - yes
    use foreground and background colors - yes
    use background images - yes
    support embedded media - no
    support style sheets - no
    show images - on wml & html pages
    emulation mode - blackberry
    default browser - internet browser
    default font family - bbalpha sana
    default font size - 8
    minimum font size - 6
    minimum font style - plain
    default - column
    enable cursor in column mode - yes
    image quality - medium
    repeat animations - 100 times
    enable javascript location support - no

  • All-Day Events Don't Appear in Calendar of Today Theme on Verizon 8330 Curve

    I have a new Verizon 8330 Curve synchronized with my Outlook desktop calendar.
    Using the BB Today Theme, only those calendar events lasting less than one day -- one hour, 15 minutes, etc. -- appear under the calendar on the home screen. No all-day events appear on the home screen.
    The Today theme apparently does not recognize all-day events.
    This is not acceptable. I have plenty of all-day events in the calendar that ought to be appearing on the home screen, alongside 15-minute events, when they're coming up next.
    The Verizon tech people are totally perplexed by this, saying they've not heard of such an issue. They think there may be a problem with the Curve device, and they're sending me a new one.
    However, I've seen a fair amount of discussion online concerning this quirk, so it seems like there's a bona fide synchronization problem between the Blackberry calendar/theme and Outlook as it pertains to all-day events.
    Could somebody from Blackberry please weigh in with a definitive solution? I can't be the only guy in America who care about the fact that birthdays, anniversaries, etc. are not appearing on the BB home screen under the Today theme.

    I take it then you don't have a memory problem. Just to clarify, your events on the calendar are fine, it's just the display
    on the home screen where they disappear?
    Have you tried a battery pull to reset all options?  Pill the battery from the phone while it is ON, leave it out for about a
    minute and replace. Leave the system completly reboot 1-2 minutes and see if the problem continues. This is a common fix on these forums.
    Let us know!
    Click Accept as Solution for posts that have solved your issue(s)!
    Be sure to click Like! for those who have helped you.
    Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

  • No Video Audio via Bluetooth on 8330 Curve

    I have a BlackBerry 8330 Curve and recently purchased the Motorola S9 Bluetooth Stereo Headphones. The device was paired and connected and I have no trouble listening to my music files, answering calls, placing calls or any other controls. The only problem I've had is the fact that I can't get the audio on video files to play via the Bluetooth Headphones. I have tried this on other 8330 Curves and experienced the same problem. However, on other BlackBerrys' (the storm etc.) the audio on video files play great. A work around or any information on how to correct this would be greatly appreciated. FYI, I have also tried the same with a different make Bluetooth Headphone and get the same scenario.

    > Now under control panel -> sound -> Playback tab, I have speakers and headphones (didn't previously have headphones) as device, but nothing else showing, even with right click selection of show disabled and show disconnected devices.
    and what happen when you install the newest Realtek HD audio manager from the Realtek driver page?
    By the way: I found an [HDMI Control Manager |http://www.toshiba.eu/innovation/download_driver_details.jsp?service=EU&selCategory =2&selFamily=2&selSeries=152&selProduct=17255&selS hortMod=null&language=13&selOS=all&selType=all&yea rupload=&monthupload=&dayupload=&useDate=null&mode =allMachines&search=&action=search&macId=&country= all&selectedLanguage=13&type=all&page=2&ID=83022&O SID=30&driverLanguage=42] for download but this is released only for Win 7
    However, try to install this driver/tool and check if it helps.
    In worst case you would need to reset the notebook back to factory settings.

  • 8330 SYNC/CONFIGURE Problems

    This is my first to the forums. Any help/direction would be greatly appreciated. I am using Blackberry Desktop Software version 4.3.0.17.
    I have a 8330 Curve. When Synchronizing only my Address Book sync's and updates. Calandar, Memo Pad and Tasks DO NOT Synch.
    In Desktop Manager when I click on SYNCHRONIZE and click on the "Configuration" tab then "Configure Synch." Under each of the tabs for Calandar, Memo Pad and Tasks I do not have an option for "Outlook", just options for Yahoo and ASC II. How can I get Outlook to be one of my options? The Address Book tab DOES have the Outlook option and as I mentioned . . . my Adress Book Synch.s correctly.
    I have read exensively and have not reached a relove as of yet. Any help would be appreciated. Kudo forthcoming for any resolve/direction.
    JGreen

    There could be the issue... DM 4.3 does not support Outlook 2000.
    The following applications are supported by BlackBerry® Desktop Manager 4.3 for synchronization:
    IBM® Lotus Notes® 6, 6.5, 7
    Microsoft® Outlook® 2002, 2003, 2007
    Microsoft® Outlook Express 6
    Microsoft® Windows Contacts
    Novell® GroupWise® 6.5, 7
    Yahoo!® Mail
    The following applications are not supported by BlackBerry Desktop Manager 4.3 for synchronization:
    IBM Lotus Notes 5, 5.5
    IBM® Lotus Organizer® (all versions)
    Microsoft Outlook 2000
    Novell GroupWise 6.0
    Microsoft Outlook Express 5
    Microsoft® Windows Calendar™
    Sage ACT!® (all versions)
    Solution
    Downgrade your Desktop Manager to Version 4.2, Service Pack 2
    or
    Keep DM 4.3, and upgrade your Outlook to version 2002, 2003 or 2007.
    1. If any post helps you please click the below the post(s) that helped you.
    2. Please resolve your thread by marking the post "Solution?" which solved it for you!
    3. Install free BlackBerry Protect today for backups of contacts and data.
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    Join our BBM Channels (Beta)
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    PIN: C0001B7B4   Display/Scan Bar Code
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  • Java for BB 8330 Curve?

    Is there a way I can get Java to work on my Blackberry 8330 Curve? I have looked everywhere and can't find anything about it! Thanks.........
    ummagumma

    Look at your BB > browser > options > browser config > Browser emulation (or identification) and set that to BlackBerry.
    1. If any post helps you please click the below the post(s) that helped you.
    2. Please resolve your thread by marking the post "Solution?" which solved it for you!
    3. Install free BlackBerry Protect today for backups of contacts and data.
    4. Guide to Unlocking your BlackBerry & Unlock Codes
    Join our BBM Channels (Beta)
    BlackBerry Support Forums Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
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