8330 freezes during call and must pull battery to reboot

Hi there,
It's happened about 10 times now... while checking voicemail or being on a call, the phone locks up so that there is no response from pushing buttons. A battery pull is the only solution, but it's temporary and a painful way to end phone calls.
Only other symptoms seem to be a bit of lag when sending/receiving data. But I think that's normal.
Device software is 4.3... thinking of backing up the device and doing a reinstall... upgrading the OS to latest.
Also, it has an extra sim card in it as well that's full of music.
Any ideas... thanks,
Greg

If you are experiencing a similar problem and have stumbled across this forum posting, I can now report the cause and fix for this 'problem'. In my BlackBerry Settings for Accessibility, the function named Magnify Mode was switched to on. I must have activated this when playing with my phone during set-up (seemed like a good idea at the time). Switching Magnify Mode off completely solved the problem. Luckily I don't have a disability, but perhaps BlackBerry could look to improve this function so the disabled persons with Magnify Mode activated do not experience the issues I did with the device freezing due to (inadvertent) magnify during phone calls.

Similar Messages

  • Zen Micro Freezes during play and sometimes won't turn on at

    I have been having some issues with my micro and wondered if anyone could help. I didn't drop it or do anything I can recall to cause these issues, it just seemed to start out of the blue. 2 things are happening. Sometimes it will freeze during play and "buzz" (it's really just transmitting a countinuous sound of a millisecond of what it was playing like if the guy was saying apple, and it freezes when he starts to say it it will sound like "aaaaaaaaaaaaaaaaaaaaaaaa" but in a completely illegible buzz way). Second, it will sometimes not turn on at all, no creative logo, no lights, no nothing. Once I take out the battery and replace it, it will always then start no problem. The battery does not seem to be loose at all as the above mentioned buzzin will not stop until I remove the battery, and as I have repeatedly removed the back of the micro during these buzz session?the battery remains firmly seated and the buzzing continues until I remove it. So far I have updated the firmware to 2.2.02 (which I believe reformatted) which didn't stop it from freezing up during play, and just now did a disk clean up (which I can't imagine will have any change?if a complete format didn't). I haven't had the start up problem since the firmware update, but I haven't turned it on and off that many times yet. Any ideas? Sorry to be so verbose but I wanted to explain as best as I could what's wrong, and what I've done so far.

    Remove SIM and miniSD card first. Try to boot.
    The try hooking it up to the PC again. And see if you might be able to redo the update process.
    You can also try a hard reset. As described in a different tread. (Or read below).
    Othervise, I afraid you will have to take it to a Service Center.
    -- Quote from djassa1 (Re: N80 won't start up!)--
    Just reset to factory default.
    You will need your 2 hands to do that: While the phone is off press and hold the [Green call Button] + [3 digit button] + [* button] and power on and hold the powwer button. Do that until the phone asks you for the local city reference.
    -- End Quote --
    Best of luck!

  • My BB Curve Keeps Freezing During Calls

    Help please, does anyone know why my BB keeps freezing during calls?

    Hi there,
    First check two setting within your device :
    On your Homescreen go to Options > Device > Storage > Make sure " Enable Compression " is UNchecked or UNmarked .
    Homescreen > Options > Security > Advanced Security Setting > Memory Cleaner > Br sure it is Disabled .
    Then Check again , But if you already have those setting as I suggested then Boot your device on Safe Mode :
    KB17877 : How to start a BlackBerry smartphone in Safe Mode
    On Safe Mode don't try to Click or run any application , Just make a few phone calls to see if your device freezes again, If freezing cease then those freezing issues are caused by any of your Installed 3rd party applications . All you can do is delete one application at a time then reboot and check unless you find the original culprit responsible for this issue .
    Click " Like " if you want to Thank someone.
    If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

  • I have a problem in the iPhone 4 is an inability to make or receive calls, and must restore the information from iTunes, how do I do this and what is the way?

    I have a problem in the iPhone 4 is an inability to make or receive calls, and must restore the information from iTunes, how do I do this and what is the way?

    iPhone User Guide (For iOS 4.2 and 4.3 Software)

  • My Lumia Icon goes dark during calls and I cannot access the phone pad to unless I hit the power button.

    My Lumia Icon goes dark during calls and I cannot access the phone pad to unless I hit the power button.  Because of this it makes it tough to put my phone on speaker or type in my v-mail password.

    I've been trying to find a common denominator. It happens inconsistently. It never happened before the Denim update. When it does occur, the screen goes black immediately upon answering the call and doesn't come back until the call is ended by the calling party.
    I thought it might be the proximity sensor, but when it's working normally I can see the screen go dark when it's at my ear and comes back when I take it away (tried it multiple times). I had Gestures Beta installed. I wondered if that could have an affect so I uninstalled it, but that didn't make any difference. I'm still stumped by the inconsistency. I haven't reset my phone as I didn't really want to go through that...

  • My ipod is freezing during booting and my pc doesnt recognize it

    Hi
    I did a restore ipod from my ipod and after it completed it , my ipod cant boot. It freezes during booting and my computer doesnt recognize it when i plug it.
    Is there anything I can do ?
    Thanks.

    http://support.apple.com/kb/ht1808

  • Skype screen goes white during calls and video calls

    Hi,
    I'm using Windows 8.1 and recently after the latest skype upgrade I'm getting a white screen during regular calls and during video call while I can talk and hear the other side and on the video call the other side can see me. Important to mention that I see the contact list on the left side.
    What should I do in order to fix it? (tried reinstalling skype)
    Thanks a lot in advance!

    Please,  run the DirectX diagnostics tool. Go to Windows Start  and in the Run box type dxdiag.exe and press the OK button. This will start the DirectX diagnostics program. Run this diagnostics and save the results to a file. Please, attach this file to your post. Be aware that you will have to zip this file before attaching it here.

  • IOS 8/8.0.2 reboots during call and then comes back

    I have seen issues with IOS 8 and 8.0.2 on both an iPhone 5 and an iPhone 6 where I am on a conference call, and the phone goes dead to the white screen with the black apple,  then 30 seconds later, the phone comes back on with the previous call still connected.  Has anyone else seen this issue?   I have seen this issue at least once a day since upgrading to IOS 8 on my iPhone 5 and my receipt of my iPhone 6 and then subsequently on IOS 8.0.2

    This very same thing everyone here has posted about happened to me this very evening. I only found this post by googling around as there's not too much.
    I have a 5c, my friend has a 5s. Both of us running 8.02. During a call, first my phone cut out like the call dropped and I see the Apple logo on screen like its rebooting. I'm like "what the..." but before I can even say the word, my phone is back at the home screen and my call resumes. Even the call time counter kept counting like the call never dropped. But I could not here my friend though he said he could still hear me.
    The strange part of this is within a couple of minutes the exact same thing happened to my friend on his phone during our same call. Apple logo, screen reboot, he can't hear me for like 5 seconds and then all is normal again. He suspects the NSA; I say loose bolts in the plumbing.
    Man, I hope this 8.1 update fixes this. And Safari, which runs awful. And the Camera Roll. And the...

  • Skype Freezes during calls

    For some reason my system freezes whenever skype goes to call. A friend will call or I will atempt a call and as soon as it connects, skype causes my system to freeze. It will freeze just as the call connects. I've tried uninstalling skype and re-installing and nothing seems to work. It worked previously with my current webcam and older versions of skype and I HAVE made sure AMD is set at default. I also regularly run CCLeaner and avast, and I'm running Win7. 
    Attached is my Dxdiag which seems to show everything has checked out. 
    Attachments:
    DxDiag.zip ‏6 KB

    Try to uninstall the currently installed Skype version and install the previous 6.14.0.104 version using the download links provided here:
    http://community.skype.com/t5/Windows-desktop-client/ASUS-USB2-0-Webcam-not-recognized-by-Skype-6-18...
    Make sure to disable automatic updates:
    Tools -> Options -> Advanced -> Automatic updates ->Turn off automatic updates

  • No volume during calls and music

    I am unable to hear any volume at all during calls - both via the handset speaker and on speakerphone. I also can not hear music when played through the speakers. I have checked that the volume is turned up full. However, I am still able to hear alarms, ringtones and notification tones. I'm hoping that this is some sort of software issue. Is there any way this can be fixed?

    Hi jb15, welcome to the community!
    Did you check volumes under Settings > Sound & notification? 
    Also, if you press the volume up key, is the phone set to Silent, Priority or Sound? 

  • Losing connection during call and get no reconnection for hours

    Hi, I use my iphone4 (not iphone 4S) with ISO5 latest version. Since some weeks during calls I lose connection to provider and cannot reconnect to network. Restarting doen't help. After some hours the iphone get again connection not knowing what has happend. Losing connection happens while I'm on a fixed place (not travelling in a car or something similar) and making a call. It also happens at different places. Vodafone changed my SIM-card but it doen't help. I also backed-up and renewed the the iphone-software by using iTunes. The vodafone-support explained that with renewing the software a new software-patch will also be installed that should help. As you can imagine - I still have the problem! Who can help?
    Thanks for answering!

    #1 Did the problem start occurring after any particular weather event?
    #2 What light turned/turns red?
    #3 Do you have Voice service, and if so, do you have noise or static on the line while in a call that was never there before?
    #4 Lastly, visit http://192.168.1.1/ and visit the System Status section of the ActionTec. Provide the Transceiver Statistics it shows.
    If you need a login, try the following:
    admin/password
    admin/password1
    admin/admin
    admin/admin1
    Your Verizon Username and Password
    If you are the original poster (OP) and your issue is solved, please remember to click the "Solution?" button so that others can more easily find it. If anyone has been helpful to you, please show your appreciation by clicking the "Kudos" button.

  • My iTunes keeps freezing during syncing and wont let me put any music on. What do I do?

    I have a PC and the newest iPod touch. I was receiving error message -54 while syncing recently so i checked on this site and found out that some of my files could be locked. Sure enough I went through all of my files, found and deleted all the locked ones and wiped my itunes. I then kept getting a error message telling me that the sync session couldn't start. Then I wiped my ipod and uninstalled and reinstalled iTunes multiple times. But each time I try to sync my ipod, itunes freezes and I have to restart the entire program. I am at a complete loss as to what to do. I have tried everything I could, and have had no luck. The program keeps freezing on me and doens't allow me to sync my ipod or my ipad, so it would seem to be a problem with my itunes but I don't know what to do, nevermind how to fix it.

    You will lose all of the content on the ipod, but you will have to restore.  If you cannot then follw this:
    iOS: Unable to update or restore
    Your "friend" is not much of a friend.

  • 9550 locks up must pull battery

    Hi,
    I have a Storm 9550 on the verizon network.  My phone will lock up a couple times a day and the only way to get it to work is to pull the battery.  If someone calls the phone when locked up it rings to the caller as if the phone is on but I hear nothing.

    Look at Options > Security > Advanced > Memory Cleaning... and make sure that is DISABLED.
    Do you notice when it locks up or after you've used a certain application?
    To prevent freezing or lagging/slow response on any BlackBerry, the most important practice you can adopt is to be sure to CLOSE applications when you are finished using them.
    If you just hit the red "end call" key to go back to the home screen the application actually stays open and running in the background. If you do this repeatedly you will have lots of apps open and consequently your memory will get used up. Lack of memory is the biggest reason your BlackBerry slows to a crawl or locks up. If you get into the habit of actually using the menu key to close the applications this will at least slow down this memory-clogging process. You still may have to do a battery pull or use the "Quickpull" app once in a while when things get slow.
    To check what applications are running on your device in the background, press the Menu key then choose Switch Applications. You will see the icons of each application there.
    So now, check your applications running in the background. There are commonly four or five applications that will always be running (Messages, Call Logs/Phone, BlackBerry Messenger, Homescreen, and the Browser; there are other third party applications such as BeeJive, and BlackBerry Alerts which will also run in the background which you cannot close if you want them to operate). Make certain that the browser is NOT on an active webpage (open the browser and choose Menu > Close). Close any other applications that do not need to be running (the camera or a game you were playing or Google Maps).
    1. If any post helps you please click the below the post(s) that helped you.
    2. Please resolve your thread by marking the post "Solution?" which solved it for you!
    3. Install free BlackBerry Protect today for backups of contacts and data.
    4. Guide to Unlocking your BlackBerry & Unlock Codes
    Join our BBM Channels (Beta)
    BlackBerry Support Forums Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • E63 - Connection Error during calls AND trying to ...

    Hi,
    Wonder if anyone has had this problem.  A while ago I noticed that if I used say google and then went onto a website, it'd try go go into the website then knock me back to google.  A while after that during phone calls I'd be chatting away but the line would suddenly go dead and a message would say "connection error".  This may be after 8 or so minutes, but sometimes after only a minute or two. 
    I've tried turning off, taking out battery and SIM and turning back on and today went to the Three Store where I got it and we tried a new SIM card.  But it's still happening. 
    Is this a problem anyone can help with please or does it sound like there's a problem with my phone?  Three have said if the new SIM didn't work they'd send it off to Nokia who won't charge if there is a problem with the actual handset but if they can't find a problem they'll charge me!  Does this sound like a handset problem does anyone think?
    I'd be REALLY grateful for any advice as it's driving me mad!!
    Thanks in advance. 
    Becky

    Go to Tool>> Settings>> Phone>>Network
    Pick GMS.
    That should fix your problem. I was stuck in that Connection Error thing for days. Took it to the Nokia Care Center but all they did for the fee I paid was to update the firmware (which I could do at home myself). I was searching everywhere for a solution and among all the advice to reset or firmware install or turn on and of and take out SIM/battery, etc., That GMS thing really works.
    Hope it helps

  • Playhead freezes during playback and no fader levels (Logic 8)

    during playback on my powermac g5, it's a legit version from a studio.
    playhead freezes and stops moving all together untill i pause and press play to refresh position.
    This is happening with some but not all projects;
      happening on a reasonable sized project, it contains 22 tracks overall, 16 are audio tracks (without excessive plugins) the rest of the tracks are various synths.
    (i have checked the core overload and neither core is overloading and i am using the audio channel trick for the VSTs to balance it out between cores.)
    got 10 bus sends but again nothing huge on them, just reverb here or there and basic FX and group EQ.
    finally nothing on the master channel bar a EQ that is just analysing Freq.
    I'm also not getting any fader levels at all during playback, this might be from the same issue?
    the software isn't lagging at all just no playhead movement and no repsonse from faders, i've most probably pushed a button since i've recently moved over to logic from ableton on a PC.
    let me know if i'm the moron or if it's a bug/something
    Version No. 8.0.2

    Actually, I must make correction, it is not the core audio error, it is the disk too slow error.

Maybe you are looking for