8350i address download to car not working

3 day old 8350i on Nextel network will not download contacts to my 2009 BMW.  It tries to transfer contacts but fails.  BMW site says it does not support 8350i.  Bluetooth to car is not dependable. My 7100i Blackberry (6 years old worked fine).  Blackberry technical says no fix. I can not believe many others do not have the same problem.  Any ideas?  

Hi Rob, I have GUI 640 / EXCEL 2003 on my system.
I have re-started the system and I am able to download to excel now.
Don't know what was wrong.
Thanks,
Jay.

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