8360 Tour Video Player issue

I have a problem when viewing videos on my Tour 8360 with the media player when streaming them over the internet, I.e., Youtube videos, videos from Facebook. When the video is playing, the pause, play, stop and other video options flash and clip through the video. I just updated the software to v4.7.1.61 a few days ago, and before updating, I never had the problem. It's incredibly annoying, help anyone? Thanks much.

Hello,
In this case we can try to clean reload the software on the BlackBerry smartphone to make sure there are no issues with the OS.
To do this we would need to back up the BlackBerry smartphone. Please open the BlackBerry Desktop Manager and connect your BlackBerry smartphone. Click on the Backup and Restore button and select Back Up. Please note the location where the backup is being saved as we will need to access it later to restore the BlackBerry smartphone.
Once you have backed up your BlackBerry smartphone please follow the link below to complete a clean reload of the BlackBerry smartphone software.
Link: http://www.blackberry.com/btsc/KB11320
Test before restoring any content.
Thank you
-DrP
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.
Click Solution? for posts that have solved your issue(s)!

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Hi,
I have been using Dreamweaver CS3 for a few months but I can't seem to figure out my problem and was hoping someone here with much more wisdom could please help me.
I am creating a local site, just for use on my personal computer, to better organize my computer as well as my life.
I am trying to link some videoes I have on my computer so that when I click on them they will open in my default media player (VLC), however I seem to only be able to get them to open on another webpage.
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This issue is driving me crazy. I would really appreciate any and all help! Thank you!

Yes, I hope they will provide that option in the software update asap.
-------------------If this post helped you, click on accept as solution.------------------
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I Launched a site a couple of days ago and the site has a video player with video on it the basic one on CS3 and it shows up on Google Chrome, Firefox, Safari etc except Internet Explorer and i don't know why!!!!!! HELP???? Please

90% of browser rendering problems are code related. You have quite a few things that need attention.
http://validator.w3.org/check?verbose=1&uri=http%3A%2F%2Fworldcookingstars.com%2F
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http://www.validifier.com/
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Nancy O.
Alt-Web Design & Publishing
Web | Graphics | Print | Media Specialists
http://alt-web.com/
http://twitter.com/altweb
http://alt-web.blogspot.com

Border radius & flash video player issue

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http://72.29.76.194/~designs/firefox-flash-border-radius/border-radius-flash-firefox.png
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[https://support.mozilla.org/en-US/questions/971344 Screenshot of the issue]

Videos emailed from my iPhone4 won't open or play on the recipients' computer. Is this a quicktime/windows media player issue? What is the best way to solve this ? THANKS!

Videos emailed from my iPhone4 won't open or play on the recipients' computer. Is this a quicktime/windows media player issue? What is the best way to solve this ? THANKS!

Is the recipient using QuickTime on their PC to view the video?
What is the error message provided when trying to open/view the video?

Internet videos - video and sound glitch. Flash player issue

Hello,
Please watch the video which demonstrates what exactly is the issue because it's hard to explain:
http://www.youtube.com/watch?v=jVJm5ArYOh4
As you can see it's not the usual "green screen" issue i was trying to resolve. The video just interrupts and starts glitching by skipping it in big parts and making weird sounds.
It happens on Youtube, Vimeo etc.
I tried to reinstall flash player couple of times and used a different browser
Please help, it's second time im posting this =(

First can you check if same contents play fine with HTML5 but not with Flash Player? If you can't find HTML5 movie, please refer to this help doc:
http://helpx.adobe.com/flash-player/kb/video-playback-issues.html

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run:
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        at com.ibm.media.parser.video.MpegParser.getTracks(MpegParser.java:333)
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import javax.swing.*;
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import java.net.*;
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javax.media.Player player = javax.media.Manager.createPlayer(ml);
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I get the error:
Unable to handle format: RGB, 200x200, FrameRate=30.0, Length=0, 8-bit, Masks=-1:-1:-1, LineStride=200, Flipped
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Error: Unable to realize com.sun.media.PlaybackEngine@d3c65d

How can i make RealPlayer the default video player?

I use safari 3.0.4
When it accesses sites containing video, it plays it in Flash (eg YouTube)
How do I get safari to use realplayer instead? (Even my Firefox 2.0 uses flash) (I have RP 10)
I am teaching a course in media literacy and show some of the uploaded old tv commercials to my students. i want to show next year's class some of the same commercials, so i want to save the ones I find this year while they're available.
At school, I work on a pc, and it plays video back in RealPlayer which gives me a 'download' option, so i can save these commercials.
But when i find good clips at home, on my mac, all I can do is note the urls, then do it all again at school to get to them to download. it would be much easier if i could download them as I find them, then take them to school on my portable drive.
any solution?
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Elizabeth

At school, I work on a pc, and it plays video back in RealPlayer which gives me a 'download' option, so i can save these commercials
RealPlayer v. 11.0.0 (may still be in beta) now includes that Downloader - a very useful item!
It is a free download but they will ask for money in July. Must be why they call it RealPlayer Plus!
You can get it here:
http://uk.real.com/player/mac/
I have had it for a couple of weeks and have had no problems.
As for making RealPlayer the default video player, IMO that is not a good idea. There is a lot of stuff out there that RealPlayer would not be able to handle.
These are the downloads and the settings you need in order to view/hear pretty much everything that the net can throw at you: The setup described below has proved repeatedly successful on both PPC and Intel macs, but nothing in life carries a guarantee!
It is known to work in the great majority of cases with Safari 3.0.4, QT 7.3 or 7.4 and OS 10.4.11. (If you are running Leopard, ensure that all plug-ins have been updated for OS 10.5.2, but please see my footnote).
Assuming you already run Tiger versions OS 10.4.9 or above (this has not yet been verified with Leopard) and have Quicktime 7.2 or above, and are using Safari 2 or 3, download and install (or re-install even if you already had them) the latest versions, suitable for your flavor of Mac, of:
RealPlayer 10 for Mac from http://forms.real.com/real/player/blackjack.html?platform2=Mac%20OS%20X&product= RealPlayer%2010&proc=g3&lang=&show_list=0&src=macjack
The new RealPlayer Plus (v.11) is still in beta and therefore free, but works well on Tiger. It includes a download function, and you can get that here:
http://uk.real.com/player/mac/
Flip4Mac WMV Player from http://www.microsoft.com/windows/windowsmedia/player/wmcomponents.mspx (Windows Media Player for the Mac is no longer supported, even by Microsoft)
Perian from http://perian.org/
You should read this support page http://perian.org/#support in case you need to delete older codecs.
Adobe FlashPlayer should first be uninstalled using the appropriate uninstaller available here: http://kb.adobe.com/selfservice/viewContent.do?externalId=tn_14157&sliceId=2 and then the latest version obtained from here: http://www.adobe.com/shockwave/download/download.cgi?P1ProdVersion=ShockwaveFlash and installed.
(You can check here: http://www.adobe.com/products/flash/about/ to see which version you should install for your Mac and OS, but please see my footnote if you are running Leopard.)
In earlier versions than QT 7.1.3 in Quicktime Preferences, under advanced, UNcheck Enable Flash, and under Mime settings/Miscellananeous only check Quicktime HTML (QHTM).
You should also ensure, if you are running Tiger 10.4.11 or Leopard, that you have downloaded and installed the correct version for your Mac of Security Update 2007-009.1.1, which also deals with the Quicktime/Flash issues you may have experienced, such as the '?'. What happened was that both Quicktime as well as Adobe FlashPlayer tried to play the Flash video at the same time. This no longer happens. (N.B. Security Update 2007-009 1.1 requires both a restart and a permission repair.)
If you get problems with viewing video on a website try moving this file to your Desktop:
Hard drive/Library/Internet Plug-Ins/QuickTime Plugin.webplugin
and then restarting Safari. If all now works, you can trash that file.
In Macintosh HD/Library/Quicktime/ delete any files relating to DivX (Perian already has them). However it should be noted that Perian is not an internet plugin and will not play DivX files imbedded on a website. For that you will need the DivX Player browser plugin available from http://www.divx.com/divx/mac/
Now go to Safari Preferences/Security, and tick the boxes under Web Content (all 4 of them) to enable Java.
Lastly open Audio Midi Setup (which you will find in the Utilities Folder of your Applications Folder) and click on Audio Devices. Make sure that both Audio Input and Audio Output, under Format, are set to 44100 Hz, and that you have selected 'Built in Audio'.
Important: Now repair permissions and restart.
You should also consider having the free VLC Player from http://www.videolan.org/ in your armory, as this plays almost anything that DVD Player might not.
FOOTNOTE
If you are running Leopard:
Some users have mentioned that the latest Flash Player (v.9.0.115.0) conflicts with Leopard, and that they have needed to revert to v. 9.0.47. This can be downloaded from here:
http://kb.adobe.com/selfservice/viewContent.do?externalId=tn_14266&sliceId=1

The video player is in the connection error state.

Flash cS 5.5 / Win 7. Inserting video into movieclip both with 'import video' wizard and via component. FLV that plays fine on a number of different servers. On opening (after gathering metadata) the message 'The video player is in the connection error state. It enters this state when a video stream attempted to load but was unsuccessful. There are two possible reasons for the error: no connection to the server or the stream was not found.' Firstly I am treating this as a progressive download, not streaming. Second this plays fine locally, it's only when I upload to a server it fails. The FLV is in a folder directly below the SWF. Result is same with FLV in same location as SWF. MIME type set to vide/x-flv although I've also set it to applicaiton/octet-stream.
This is a very basic requirement to call the video directly from Flash, the default parameters of the component are adequate and work locally. However the video does not play. Is it fair to assume this functionality simply does not work correctly within Flash CS5.5? I'm unclear as to what >less< I could be doing with this file.

You can place the Flash and any Flash assets in any folder location that you want.... provided that you understand how Flash assets (like .flv files) are "Pathed" or located by the .swf that is calling them. The underlying principle is that the Flash assets need to be pathed relative to the Web page that the .swf is located on, NOT the actual, physical location of the .swf.
For review:
Pathing issues
Almost always when it works on the local machine and not the server, it's a pathing problem.
You can put your Flash related files in whatever folders you want, they do NOT have to be in the root, they do NOT all have to be in the same folder. But if you have a problem and if sticking them all in the root folder works, then you know that the issue was a pathing problem.
Just remember that paths used in the .swf become relative to the Web page on which the .swf is placed, NOT it’s physical location. So for example, if your .swf is in the flash/data folder and you use that .swf on a Web page in the root folder, you are in effect, removing that .swf from flash/data and putting it in root. So if the .swf is loading any related files (xml, images, video, etc), the path used inside the .swf to load the .xml file has to be relative to it's new location in root and then back down into flash/data. This is true even though when testing the .swf by itself, it can be inside flash/data and work just fine, since relative to it's location, the path is just fine, they are in the same folder. But if that same path is used when the .swf is placed on a page two folder levels up, the relative path has changed, the old "same folder" path will not work.
In fact if you are placing the .swf on a web page in a different folder than the .swf is stored in, and that .swf calls external assets, then direct clicking and opening of the .swf in it’s folder should NOT work! That’s because the paths to the external assets should be relative to the Web page and not the physical location of the .swf.
So just be sure that you use addresses relative to the final Web page locations (not physical file locations) and you can put the Flash related files in what ever folders you want.
Best wishes,
Eye for Video
www.cidigitalmedia.com
So you can place the .flv wherever you want, but you can't just go and move the .flv without also correcting the path to the .flv inside the .swf.
So be sure that you have the .flv in the correct subfolder before you do any insert of the Flash player.
Also I'm not a great fan of requiring my viewers use the latest and greatest (and most bug filled version) of any pluggin or software for that matter.
<param name="swfversion" value="11.0.0.0" />
I refer NOT to upgrade to ver 11 so will not be seeing your Flash anytime soon. If you want to appeal to a large audience, change that to version 10.
Best wishes,
Adninjastrator

Why can't Firefox cannot load certain applications on certain sites like a whole chatroom, video player or the reply box on a forum?

When I was ask to join this site ( the mozilla support site), firefox was unable to display the register or log in page, all i saw was the page getting darker and an unmoving white rectangle.
Also when I got certain site to watch a video like animefreak.com the video player will never appear, I have to use internet explorer to watch it.
There are some sites where the chatroom simply doesn't appear and others where I can't even use the reply box in the forum

Recently both the Yahoo! Toolbar extension and the Babylon extension have been reported to cause an issue like that. Disable or uninstall those add-ons.
* https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes

Ipad - BBCi Player Issues

The following is an issue copied from BBCi forum. The fault is being increasing reported by other IPad users. Although the post is by another (TUCKER), I, and others have an identical problem. It occurs to me that the fault may not be a BBCi Player issue but IOS 4.2 issue.(BBCi forum link: http://www.bbc.co.uk/dna/mbiplayer/brunel/MP14729750)
The following concisely explains the issue at hand.
Reported by TUCKER (BBC ID: U14729750)
"I have been using iPlayer extensively with iPad with great success until recently. Lately I have been watching shows and they will stop at random points and attempt to buffer. The buffering never completes and the show simply stops. If I restart the show and skip to the point where it stopped playback is usually fine for a while. Sometimes the show completes and sometimes not.
My Internet connection is 12Mbps and is more than fine. I actually run the ISP delivering the service and it is a wholesale DSL service using my own IP address ranges. I also control the site router, central routers and the transit services. I have tested and confirmed this thoroughly and all check out. There is no traffic shaping used and my site on traceroute shows 6 hops to BBC service which knowing the transit used I would expect.
I have been diagnosing this. I have changed wifi access points and used one of several DSL lines available. All show the same problem. I have run with and without NAT and each show the same problem. I have changed DNS and ensure I am using local DNS and that all IP addresses have relevant records in place to allow identification of the closest CDN server. This looks consistent.
I have also tested this on several macs using safari and Chrome and each play fine on the same Internet connection. I have tested on my iPhone and it is showing similar effects of stalling.
I have now been watching the connections on the router and the traffic flow. I can see the stream opens fast and downloads an intial burst of the show. This then reduces to shorter bursts where the player is filling the buffer as playback catches up. Each burst opens a new connection from iPad to BBC usually via CDN and I have noticed the IP address can change for this. Each tcp connection opens and closes cleanly and a new one is opened for each burst. This is as expected with h264 video delivery and has not changed. After a while for no apparent reason the iPad stops opening connections and does not try. I can see no reason or pattern why this would happen. When this happens playback will run on until the buffer empties and then stalls. At this point I would expect the iPad to try a connection to fill the buffer but nothing happens. No connection or attempted connection.
I have tested other services for streaming video on iPad. YouTube even on long clips is fine. A video archive system I develop as part of a school solution works fine even for much longer and high bit rate videos and this uses H264 and HTML5. I have Air Video installed on a hosted server and a number of video files stored and these stream fine. I have a TV capture card hosted on a 10mbps line and use eyeTV on iPad to watch live and recorded TV and this plays with no issue.
The only service I see this issue with is iPlayer on iPad and iPhone. I am reasonably certain I have eliminated all issues at my site and ISP. I am now lost as to what to do. I am willing to provide any form of diagnostic information if it helps.
Has anyone else seen a similar effect or reported similar"?

I've got something similar but in addition to stopping, it will return to the begining of the iPlayer programme and restart but without resetting the iPlayer time bar at the bottom of the screen. In other words, it appears to start in the middle of the programme which, of course, upsets all the time information

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Thanks

Haven't figured it out yet, but will post if I find a solution.
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Dreamweaver Flash Video Player

Hi,
I am a newbie to Flash and DreamWeaver. I thought I posted
this yesterday but cannot find Posting.
Can someone please help? Flash player and video work fine in
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Html doesn't control flash players. The skins, controls,
buttons, etc are
referenced by the SWF file. You would have better control
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player if you compiled the FLV/SWF in a Flash program instead
of DW.
Nancy O.
Alt-Web Design & Publishing
www.alt-web.com

Cant use xfinity app on paybook says need to upgrade xfinity video player

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I found this link. i don't think the install is possible on the playbook.
http://supportforums.blackberry.com/t5/BlackBerry-PlayBook/Someone-please-port-some-apps-over/m-p/16...
More info:
http://forums.comcast.com/t5/Xfinity-Connect-Mobile-App/Please-make-Xfinity-TV-app-for-BlackBerry-Pl...
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The video player doesn't !!

My iphone is a new 5s, its video player doesn't work sometimes and sometimes it just play the first 10 second then stops !!
Pleas tell me if this a common issue so i can get another iphone >>

List the troubleshooting steps that you have tried so far.
Examples:
1) Restart the device
2) Reset the device
3) Reset All Settings of the device
4) Restore from a backup
5) Restore as new
Which of these have you tried, and what effect has it had?

8360 Tour Video Player issue

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