837 - can receive e-mail but cannot send.

Question

Hi guys,
I've just installed a 837 at restaurant. The client checks his e-mail via outlook. He can receive e-mail but gets errors when trying to send. Any ideas. Everything else works great.
Thanks in advance.

Answer 1

Hi Guys,
The guru in our office that configured this router
says that he cannot figure out why we cannot send e-mail via outlook. I put the old router and cable modem back in at the site and we could send and receive e-mail via outlook fine. ( PPOE setup )
Put the Cisco back in and no luck.
This is the config file. If anybody can point me in the right direction to make the change I will try it at the site. We are using port 4 (10.100.100.1)to connect to a linksys for public internet access. He is behind the 192.168.100.xxx subnet.
Hope this helps.
Thanks in advance.
ip virtual-reassembly
ip tcp adjust-mss 1452
hold-queue 100 out
interface Ethernet2
ip address 10.100.100.1 255.255.255.0
ip access-group 106 in
ip nat inside
ip virtual-reassembly
no cdp enable
hold-queue 100 out
interface ATM0
no ip address
atm vc-per-vp 256
no atm ilmi-keepalive
dsl operating-mode auto
pvc 0/35
pppoe-client dial-pool-number 1
interface FastEthernet1
duplex auto
speed auto
interface FastEthernet2
duplex auto
speed auto
interface FastEthernet3
duplex auto
speed auto
interface FastEthernet4
duplex auto
speed auto
interface Dialer1
description ip address negotiated
ip address negotiated
ip access-group 111 in
ip mtu 1492
ip nat outside
ip inspect myfw out
ip virtual-reassembly
encapsulation ppp
ip tcp adjust-mss 1452
dialer pool 1
dialer-group 1
ppp authentication chap pap callin
ppp chap hostname [email protected]
ppp chap password xxx
ppp pap sent-username [email protected] password xxxx
ppp ipcp dns request
ip classless
ip route 0.0.0.0 0.0.0.0 Dialer1
ip http server
no ip http secure-server
ip nat inside source list 102 interface Dialer1 overload
ip nat inside source static tcp 192.168.100.250 5631 interface Dialer1 5631
ip nat inside source static udp 192.168.100.250 5632 interface Dialer1 5632
access-list 102 permit ip 192.168.100.0 0.0.0.255 any
access-list 102 permit ip 10.100.100.0 0.0.0.255 any
access-list 105 deny ip 192.168.100.0 0.0.0.255 10.100.100.0 0.0.0.255
access-list 105 permit ip any any
access-list 106 deny ip 10.100.100.0 0.0.0.255 192.168.100.0 0.0.0.255
access-list 106 permit ip any any
access-list 111 permit udp any any eq 5632
access-list 111 permit tcp any any eq 5631
access-list 111 permit tcp any any eq telnet
access-list 111 permit icmp any any administratively-prohibited
access-list 111 permit icmp any any echo
access-list 111 permit icmp any any echo-reply
access-list 111 permit icmp any any packet-too-big
access-list 111 permit icmp any any time-exceeded
access-list 111 permit icmp any any traceroute
access-list 111 permit icmp any any unreachable
access-list 111 permit udp any eq bootps any eq bootpc
access-list 111 permit udp any eq bootps any eq bootps
access-list 111 permit udp any eq domain any
access-list 111 permit esp any any
access-list 111 permit udp any any eq isakmp
access-list 111 permit udp any any eq 10000
access-list 111 permit tcp any any eq 1723
access-list 111 permit tcp any any eq 139
access-list 111 permit udp any any eq netbios-ns
access-list 111 permit udp any any eq netbios-dgm
access-list 111 permit gre any any
access-list 111 deny ip any any
dialer-list 1 protocol ip permit
control-plane
line con 0
exec-timeout 120 0
modem enable
stopbits 1
line aux 0
modem InOut
modem autoconfigure type usr_sportster
stopbits 1
speed 19200
flowcontrol hardware
line vty 0 4
exec-timeout 120 0
login local
length 0
scheduler max-task-time 5000
end